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Resolved Laptop keeps bsod on me.

Discussion in 'Windows 8' started by jimbo0706, 2015/04/13.

  1. 2015/04/13
    jimbo0706

    jimbo0706 Well-Known Member Thread Starter

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    Hi all I have a HP 17-eo49wm running windows 8.1 now starting on the first I have crashed 5 times now. I made sure all my drivers are up to date I down loaded whocrashed and this is what I get.

    computer name: JIMSPC
    windows version: Windows 8.1 , 6.2, build: 9200
    windows dir: C:\WINDOWS
    Hardware: HP Pavilion 17 Notebook PC, Hewlett-Packard, 1984
    CPU: AuthenticAMD AMD A10-5750M APU with Radeon(tm) HD Graphics AMD586, level: 21
    4 logical processors, active mask: 15
    RAM: 7724081152 total




    --------------------------------------------------------------------------------
    Crash Dump Analysis
    --------------------------------------------------------------------------------

    Crash dump directory: C:\WINDOWS\Minidump

    Crash dumps are enabled on your computer.

    On Mon 4/13/2015 8:00:32 PM GMT your computer crashed
    crash dump file: C:\WINDOWS\Minidump\041315-32781-01.dmp
    This was probably caused by the following module: netio.sys (0xFFFFF80199E13089)
    Bugcheck code: 0xD1 (0x50, 0x2, 0x0, 0xFFFFF80199E13089)
    Error: DRIVER_IRQL_NOT_LESS_OR_EQUAL
    file path: C:\WINDOWS\system32\drivers\netio.sys
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: Network I/O Subsystem
    Bug check description: This indicates that a kernel-mode driver attempted to access pageable memory at a process IRQL that was too high.
    This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
    The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.



    On Mon 4/13/2015 8:00:32 PM GMT your computer crashed
    crash dump file: C:\WINDOWS\memory.dmp
    This was probably caused by the following module: rtwlane.sys (rtwlane+0x3AAA2)
    Bugcheck code: 0xD1 (0x50, 0x2, 0x0, 0xFFFFF80199E13089)
    Error: DRIVER_IRQL_NOT_LESS_OR_EQUAL
    file path: C:\WINDOWS\system32\drivers\rtwlane.sys
    product: Realtek PCIEWireless LAN PCI-E NIC
    company: Realtek Semiconductor Corporation
    description: Realtek PCIE NDIS Driverr
    Bug check description: This indicates that a kernel-mode driver attempted to access pageable memory at a process IRQL that was too high.
    This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
    A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: rtwlane.sys (Realtek PCIE NDIS Driverr, Realtek Semiconductor Corporation ).
    Google query: Realtek Semiconductor Corporation DRIVER_IRQL_NOT_LESS_OR_EQUAL



    On Mon 4/13/2015 2:33:13 PM GMT your computer crashed
    crash dump file: C:\WINDOWS\Minidump\041315-36531-01.dmp
    This was probably caused by the following module: netio.sys (NETIO+0x12ED9)
    Bugcheck code: 0x1000007E (0xFFFFFFFFC0000005, 0xFFFFF800FC8C4ED9, 0xFFFFD001CB28EA38, 0xFFFFD001CB28E240)
    Error: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M
    file path: C:\WINDOWS\system32\drivers\netio.sys
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: Network I/O Subsystem
    Bug check description: This indicates that a system thread generated an exception which the error handler did not catch.
    This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
    The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.



    On Sat 4/11/2015 7:30:26 PM GMT your computer crashed
    crash dump file: C:\WINDOWS\Minidump\041115-36750-01.dmp
    This was probably caused by the following module: netio.sys (NETIO+0x12ED9)
    Bugcheck code: 0x1000007E (0xFFFFFFFFC0000005, 0xFFFFF8013A012ED9, 0xFFFFD001CFCD8A38, 0xFFFFD001CFCD8240)
    Error: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M
    file path: C:\WINDOWS\system32\drivers\netio.sys
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: Network I/O Subsystem
    Bug check description: This indicates that a system thread generated an exception which the error handler did not catch.
    This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
    The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.



    On Wed 4/1/2015 11:04:53 AM GMT your computer crashed
    crash dump file: C:\WINDOWS\Minidump\040115-31015-01.dmp
    This was probably caused by the following module: wdf01000.sys (Wdf01000+0xA3E20)
    Bugcheck code: 0x1000007E (0xFFFFFFFFC0000005, 0x0, 0xFFFFD00057DE2DA8, 0xFFFFD00057DE25B0)
    Error: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M
    file path: C:\WINDOWS\system32\drivers\wdf01000.sys
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: Kernel Mode Driver Framework Runtime
    Bug check description: This indicates that a system thread generated an exception which the error handler did not catch.
    This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
    The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.

    Now I tracked the one back to my onboard Wi-Fi card drive but went to there website and every think was up to date realtek also does my sound card as well and all there drivers where up to date as well. What could be going on? I have run virus and spyware scans and all come up clean. I did a compleat factory reset wiped every thing clean about 2 weeks ago because I was going to sell it but decided to keep it..
     
  2. 2015/04/13
    Evan Omo

    Evan Omo Computer Support Technician Staff

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    Hi jimbo0706.

    Do the blue screens happen randomly or can you re-create the blue screen on demand? When did this problem start happening? Did you make any recent changes to your computer before this issue occurred?

    Follow these instructions to post a Dump Data Log.

    If you do not have a dump, ensure that your machine is configured to write out a dump by following the directions from microsoft.

    Also please enter your System Details. It helps us in answering your questions.

    Note: A common error is to forget to show your System Details in your profile:

    Make sure to do the above when entering your System Details, thanks.
     

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  4. 2015/04/13
    retiredlearner

    retiredlearner SuperGeek WindowsBBS Team Member

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    Hi jimbo0706,
    PHP:
     I did a compleat factory reset wiped every thing clean about 2 weeks ago because I was going to sell it but decided to keep it..
    Wouldn't it be necessary after that to download updates from MS? Neil.
     
  5. 2015/04/13
    jimbo0706

    jimbo0706 Well-Known Member Thread Starter

    Joined:
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    Below is a copy of the file you asked for. It is doing it randomly some days not at all.. It started a few days after I downloaded a wireless usb adpter because my onboard one does not get any wear near the speed of the usb adepter did so I uninstalled the driver and app and turned my on board one back on.. but it is still doing it..

    Opened log file 'c:debuglog.txt'

    Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64
    Copyright (c) Microsoft Corporation. All rights reserved.


    Loading Dump File [C:\Windows\Minidump\041315-36531-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available

    Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
    Executable search path is: C:\WINDOWS;C:\WINDOWS\system32;C:\WINDOWS\system32\drivers
    Windows 7 Kernel Version 9600 MP (4 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS Personal
    Built by: 9600.17668.amd64fre.winblue_r8.150127-1500
    Machine Name:
    Kernel base = 0xfffff801`fc281000 PsLoadedModuleList = 0xfffff801`fc55a250
    Debug session time: Mon Apr 13 09:33:13.032 2015 (UTC - 5:00)
    System Uptime: 1 days 19:01:25.792
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    ................................
    Loading User Symbols
    Loading unloaded module list
    ..........
    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************

    Use !analyze -v to get detailed debugging information.

    BugCheck 1000007E, {ffffffffc0000005, fffff800fc8c4ed9, ffffd001cb28ea38, ffffd001cb28e240}

    Probably caused by : NETIO.SYS ( NETIO!StreamInvokeCalloutAndNormalizeAction+59 )

    Followup: MachineOwner
    ---------

    3: kd> !analyze -v;r;kv;lmtn;.logclose;q
    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************

    SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
    This is a very common bugcheck. Usually the exception address pinpoints
    the driver/function that caused the problem. Always note this address
    as well as the link date of the driver/image that contains this address.
    Some common problems are exception code 0x80000003. This means a hard
    coded breakpoint or assertion was hit, but this system was booted
    /NODEBUG. This is not supposed to happen as developers should never have
    hardcoded breakpoints in retail code, but ...
    If this happens, make sure a debugger gets connected, and the
    system is booted /DEBUG. This will let us see why this breakpoint is
    happening.
    Arguments:
    Arg1: ffffffffc0000005, The exception code that was not handled
    Arg2: fffff800fc8c4ed9, The address that the exception occurred at
    Arg3: ffffd001cb28ea38, Exception Record Address
    Arg4: ffffd001cb28e240, Context Record Address

    Debugging Details:
    ------------------


    EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

    FAULTING_IP:
    NETIO!StreamInvokeCalloutAndNormalizeAction+59
    fffff800`fc8c4ed9 488b7008 mov rsi,qword ptr [rax+8]

    EXCEPTION_RECORD: ffffd001cb28ea38 -- (.exr 0xffffd001cb28ea38)
    .exr 0xffffd001cb28ea38
    ExceptionAddress: fffff800fc8c4ed9 (NETIO!StreamInvokeCalloutAndNormalizeAction+0x0000000000000059)
    ExceptionCode: c0000005 (Access violation)
    ExceptionFlags: 00000000
    NumberParameters: 2
    Parameter[0]: 0000000000000000
    Parameter[1]: 0000000000000008
    Attempt to read from address 0000000000000008

    CONTEXT: ffffd001cb28e240 -- (.cxr 0xffffd001cb28e240)
    .cxr 0xffffd001cb28e240
    rax=0000000000000000 rbx=ffffd001cb28edf8 rcx=ffffd001cb28ed10
    rdx=0000000000000000 rsi=0000000000000000 rdi=ffffe000dcba7be0
    rip=fffff800fc8c4ed9 rsp=ffffd001cb28ec70 rbp=0000000000000564
    r8=0000000000000000 r9=0000000000000000 r10=fffff800fc918b80
    r11=ffffe000dcba7be0 r12=0000000000000000 r13=ffffe000d7fc83b0
    r14=ffffe000d7fc83b0 r15=ffffd001cb28f168
    iopl=0 nv up ei pl zr na po nc
    cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00010246
    NETIO!StreamInvokeCalloutAndNormalizeAction+0x59:
    fffff800`fc8c4ed9 488b7008 mov rsi,qword ptr [rax+8] ds:002b:00000000`00000008=????????????????
    .cxr
    Resetting default scope

    CUSTOMER_CRASH_COUNT: 1

    PROCESS_NAME: System

    CURRENT_IRQL: 0

    ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

    EXCEPTION_PARAMETER1: 0000000000000000

    EXCEPTION_PARAMETER2: 0000000000000008

    READ_ADDRESS: fffff801fc547c60: Unable to get special pool info
    fffff801fc547c60: Unable to get special pool info
    unable to get nt!MmPoolCodeStart
    unable to get nt!MmPoolCodeEnd
    0000000000000008

    FOLLOWUP_IP:
    NETIO!StreamInvokeCalloutAndNormalizeAction+59
    fffff800`fc8c4ed9 488b7008 mov rsi,qword ptr [rax+8]

    BUGCHECK_STR: 0x7E

    DEFAULT_BUCKET_ID: NULL_CLASS_PTR_DEREFERENCE

    LAST_CONTROL_TRANSFER: from 0000000000000000 to fffff800fc8c4ed9

    STACK_TEXT:
    ffffd001`cb28ec70 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : NETIO!StreamInvokeCalloutAndNormalizeAction+0x59


    SYMBOL_STACK_INDEX: 0

    SYMBOL_NAME: NETIO!StreamInvokeCalloutAndNormalizeAction+59

    FOLLOWUP_NAME: MachineOwner

    MODULE_NAME: NETIO

    IMAGE_NAME: NETIO.SYS

    DEBUG_FLR_IMAGE_TIMESTAMP: 546029c5

    STACK_COMMAND: .cxr 0xffffd001cb28e240 ; kb

    FAILURE_BUCKET_ID: X64_0x7E_NETIO!StreamInvokeCalloutAndNormalizeAction+59

    BUCKET_ID: X64_0x7E_NETIO!StreamInvokeCalloutAndNormalizeAction+59

    Followup: MachineOwner
    ---------

    rax=0000000000000000 rbx=ffffd001cb28edf8 rcx=ffffd001cb28ed10
    rdx=0000000000000000 rsi=0000000000000000 rdi=ffffe000dcba7be0
    rip=fffff800fc8c4ed9 rsp=ffffd001cb28ec70 rbp=0000000000000564
    r8=0000000000000000 r9=0000000000000000 r10=fffff800fc918b80
    r11=ffffe000dcba7be0 r12=0000000000000000 r13=ffffe000d7fc83b0
    r14=ffffe000d7fc83b0 r15=ffffd001cb28f168
    iopl=0 nv up ei pl zr na po nc
    cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00010246
    NETIO!StreamInvokeCalloutAndNormalizeAction+0x59:
    fffff800`fc8c4ed9 488b7008 mov rsi,qword ptr [rax+8] ds:002b:00000000`00000008=????????????????
    Child-SP RetAddr : Args to Child : Call Site
    ffffd001`cb28ec70 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : NETIO!StreamInvokeCalloutAndNormalizeAction+0x59
    start end module name
    fffff800`fbc00000 fffff800`fbc88000 CI CI.dll Fri Dec 05 21:23:28 2014 (548276B0)
    fffff800`fbce0000 fffff800`fbcfb000 mcupdate_AuthenticAMD mcupdate_AuthenticAMD.dll Thu Aug 22 07:39:42 2013 (5216068E)
    fffff800`fbcfb000 fffff800`fbd09000 werkernel werkernel.sys Thu Aug 22 06:40:24 2013 (5215F8A8)
    fffff800`fbd09000 fffff800`fbd6a000 CLFS CLFS.SYS Wed Mar 19 03:12:20 2014 (53295164)
    fffff800`fbd6a000 fffff800`fbd8c000 tm tm.sys Thu Aug 22 06:39:33 2013 (5215F875)
    fffff800`fbd8c000 fffff800`fbda1000 PSHED PSHED.dll Sat Sep 14 08:57:19 2013 (52346B3F)
    fffff800`fbda1000 fffff800`fbdab000 BOOTVID BOOTVID.dll Thu Aug 22 06:40:26 2013 (5215F8AA)
    fffff800`fbe00000 fffff800`fbecf000 Wdf01000 Wdf01000.sys Thu Aug 22 06:38:56 2013 (5215F850)
    fffff800`fbeda000 fffff800`fbf37000 msrpc msrpc.sys Thu Aug 22 06:39:22 2013 (5215F86A)
    fffff800`fbf37000 fffff800`fbf48000 WDFLDR WDFLDR.SYS Thu Aug 22 06:39:03 2013 (5215F857)
    fffff800`fbf48000 fffff800`fbf60000 acpiex acpiex.sys Thu Aug 22 06:37:47 2013 (5215F80B)
    fffff800`fbf60000 fffff800`fbf6b000 WppRecorder WppRecorder.sys Thu Aug 22 06:39:40 2013 (5215F87C)
    fffff800`fbf6b000 fffff800`fbff3000 ACPI ACPI.sys Mon Oct 06 22:29:50 2014 (54335E2E)
    fffff800`fbff3000 fffff800`fbffd000 WMILIB WMILIB.SYS Thu Aug 22 06:40:23 2013 (5215F8A7)
    fffff800`fc01a000 fffff800`fc0a6000 cng cng.sys Tue Jan 13 20:29:05 2015 (54B5D471)
    fffff800`fc0a6000 fffff800`fc0b0000 msisadrv msisadrv.sys Thu Aug 22 06:39:03 2013 (5215F857)
    fffff800`fc0b0000 fffff800`fc0f8000 pci pci.sys Thu Jul 24 06:45:24 2014 (53D0F1D4)
    fffff800`fc0f8000 fffff800`fc105000 vdrvroot vdrvroot.sys Thu Aug 22 06:38:49 2013 (5215F849)
    fffff800`fc105000 fffff800`fc121000 pdc pdc.sys Tue Oct 14 23:34:24 2014 (543DF950)
    fffff800`fc121000 fffff800`fc139000 partmgr partmgr.sys Wed Oct 08 02:34:42 2014 (5434E912)
    fffff800`fc139000 fffff800`fc1a2000 spaceport spaceport.sys Tue Oct 28 21:47:03 2014 (54505527)
    fffff800`fc1a2000 fffff800`fc1b7000 volmgr volmgr.sys Thu Aug 22 06:39:53 2013 (5215F889)
    fffff800`fc200000 fffff800`fc25c000 fltmgr fltmgr.sys Mon Aug 25 21:25:16 2014 (53FBF00C)
    fffff800`fc25c000 fffff800`fc272000 fileinfo fileinfo.sys Sat Feb 22 06:13:10 2014 (53089456)
    fffff800`fc272000 fffff800`fc29d000 Wof Wof.sys Thu Mar 13 03:27:29 2014 (53216BF1)
    fffff800`fc2ba000 fffff800`fc319000 volmgrx volmgrx.sys Thu Aug 22 06:40:23 2013 (5215F8A7)
    fffff800`fc319000 fffff800`fc334000 mountmgr mountmgr.sys Mon Oct 06 20:18:16 2014 (54333F58)
    fffff800`fc334000 fffff800`fc350000 amdsata amdsata.sys Mon Jul 08 17:54:38 2013 (51DB432E)
    fffff800`fc350000 fffff800`fc3ae000 storport storport.sys Wed Sep 24 21:47:07 2014 (5423822B)
    fffff800`fc3ae000 fffff800`fc3b8000 amdxata amdxata.sys Mon Jul 08 17:45:00 2013 (51DB40EC)
    fffff800`fc3b8000 fffff800`fc3d2000 EhStorClass EhStorClass.sys Thu Aug 22 06:38:15 2013 (5215F827)
    fffff800`fc400000 fffff800`fc44b000 RtsP2Stor RtsP2Stor.sys Thu Jul 04 21:59:40 2013 (51D6369C)
    fffff800`fc464000 fffff800`fc65e000 Ntfs Ntfs.sys Fri Oct 10 19:35:55 2014 (54387B6B)
    fffff800`fc65e000 fffff800`fc67a000 ksecdd ksecdd.sys Tue Oct 28 21:47:36 2014 (54505548)
    fffff800`fc67a000 fffff800`fc68a000 pcw pcw.sys Thu Aug 22 03:46:34 2013 (5215CFEA)
    fffff800`fc68a000 fffff800`fc695000 Fs_Rec Fs_Rec.sys Thu Aug 22 03:46:33 2013 (5215CFE9)
    fffff800`fc695000 fffff800`fc7ac000 ndis ndis.sys Mon Feb 02 18:03:15 2015 (54D01043)
    fffff800`fc7ac000 fffff800`fc7da000 cdrom cdrom.sys Thu Aug 22 03:46:35 2013 (5215CFEB)
    fffff800`fc7da000 fffff800`fc7f9000 HIDCLASS HIDCLASS.SYS Thu Mar 06 03:24:40 2014 (53183ED8)
    fffff800`fc800000 fffff800`fc856000 CLASSPNP CLASSPNP.SYS Wed Oct 08 00:22:07 2014 (5434C9FF)
    fffff800`fc856000 fffff800`fc86b000 crashdmp crashdmp.sys Thu Aug 22 06:40:03 2013 (5215F893)
    fffff800`fc8a9000 fffff800`fc8b1000 Beep Beep.SYS Thu Aug 22 06:40:24 2013 (5215F8A8)
    fffff800`fc8b2000 fffff800`fc92a000 NETIO NETIO.SYS Sun Nov 09 20:58:13 2014 (546029C5)
    fffff800`fc92a000 fffff800`fc95b000 ksecpkg ksecpkg.sys Sun Jan 11 21:01:17 2015 (54B338FD)
    fffff800`fc95b000 fffff800`fc9a1000 rdyboost rdyboost.sys Sat Feb 22 06:13:40 2014 (53089474)
    fffff800`fc9a1000 fffff800`fc9b8000 mup mup.sys Thu Aug 22 06:40:28 2013 (5215F8AC)
    fffff800`fc9b8000 fffff800`fc9c7000 intelpep intelpep.sys Wed Oct 15 01:29:44 2014 (543E1458)
    fffff800`fc9d3000 fffff800`fc9ef000 disk disk.sys Thu Aug 22 06:39:47 2013 (5215F883)
    fffff800`fc9ef000 fffff800`fc9fd000 BasicRender BasicRender.sys Sat Feb 22 06:14:02 2014 (5308948A)
    fffff800`fca00000 fffff800`fcc6c000 tcpip tcpip.sys Sun Nov 09 20:59:03 2014 (546029F7)
    fffff800`fcc6c000 fffff800`fccd8000 fwpkclnt fwpkclnt.sys Sun Nov 09 20:57:40 2014 (546029A4)
    fffff800`fccd8000 fffff800`fccfd000 wfplwfs wfplwfs.sys Sun Nov 09 20:57:28 2014 (54602998)
    fffff800`fccfd000 fffff800`fcd08000 scmndisp scmndisp.sys Mon May 28 02:51:48 2012 (4FC32E94)
    fffff800`fcd08000 fffff800`fcd9d000 fvevol fvevol.sys Mon Apr 07 17:25:31 2014 (534325DB)
    fffff800`fcd9d000 fffff800`fcda8000 hpdskflt hpdskflt.sys Tue Feb 26 14:08:12 2013 (512D162C)
    fffff800`fcda8000 fffff800`fcdf7000 volsnap volsnap.sys Wed Jun 18 17:41:28 2014 (53A21598)
    fffff800`fcdf7000 fffff800`fce00000 Null Null.SYS Thu Aug 22 06:40:24 2013 (5215F8A8)
    fffff800`fd000000 fffff800`fd04c000 netbt netbt.sys Thu Aug 22 06:37:01 2013 (5215F7DD)
    fffff800`fd04c000 fffff800`fd063000 ahcache ahcache.sys Thu Dec 11 18:51:20 2014 (548A3C08)
    fffff800`fd063000 fffff800`fd074000 umbus umbus.sys Thu Aug 22 06:38:59 2013 (5215F853)
    fffff800`fd074000 fffff800`fd092000 amdppm amdppm.sys Thu Aug 22 03:46:34 2013 (5215CFEA)
    fffff800`fd092000 fffff800`fd099f00 HIDPARSE HIDPARSE.SYS Thu Aug 22 06:40:26 2013 (5215F8AA)
    fffff800`fd09d000 fffff800`fd21d000 dxgkrnl dxgkrnl.sys Tue Oct 28 21:46:45 2014 (54505515)
    fffff800`fd21d000 fffff800`fd22f000 watchdog watchdog.sys Sat Feb 22 06:14:39 2014 (530894AF)
    fffff800`fd22f000 fffff800`fd292000 dxgmms1 dxgmms1.sys Tue Oct 28 21:46:30 2014 (54505506)
    fffff800`fd292000 fffff800`fd2a4000 BasicDisplay BasicDisplay.sys Thu Aug 22 06:39:31 2013 (5215F873)
    fffff800`fd2a4000 fffff800`fd2b8000 Npfs Npfs.SYS Thu Aug 22 06:40:25 2013 (5215F8A9)
    fffff800`fd2b8000 fffff800`fd2c4000 Msfs Msfs.SYS Thu Aug 22 06:40:24 2013 (5215F8A8)
    fffff800`fd2c4000 fffff800`fd2f2000 bdfndisf6 bdfndisf6.sys Tue Aug 28 09:25:03 2012 (503CD4BF)
    fffff800`fd2f2000 fffff800`fd31a000 bdfwfpf bdfwfpf.sys Mon Oct 29 07:23:28 2012 (508E7540)
    fffff800`fd31a000 fffff800`fd33a000 tdx tdx.sys Thu Aug 22 06:36:34 2013 (5215F7C2)
    fffff800`fd33a000 fffff800`fd348000 TDI TDI.SYS Thu Aug 22 06:39:01 2013 (5215F855)
    fffff800`fd348000 fffff800`fd353000 ws2ifsl ws2ifsl.sys Thu Aug 22 06:40:03 2013 (5215F893)
    fffff800`fd353000 fffff800`fd3e8000 vsdatant vsdatant.sys Tue Jun 03 19:03:11 2014 (538E623F)
    fffff800`fd400000 fffff800`fd40b000 kdnic kdnic.sys Thu Aug 22 06:38:26 2013 (5215F832)
    fffff800`fd411000 fffff800`fd42b000 CLVirtualDrive CLVirtualDrive.sys Mon Nov 11 21:31:36 2013 (5281A118)
    fffff800`fd42b000 fffff800`fd435000 WirelessButtonDriver64 WirelessButtonDriver64.sys Wed Aug 29 22:11:29 2012 (503ED9E1)
    fffff800`fd437000 fffff800`fd4c9000 afd afd.sys Thu May 29 22:03:01 2014 (5387F4E5)
    fffff800`fd4c9000 fffff800`fd4f3000 pacer pacer.sys Tue Oct 28 21:45:30 2014 (545054CA)
    fffff800`fd4f3000 fffff800`fd50b000 vwififlt vwififlt.sys Wed Apr 30 01:43:46 2014 (53609BA2)
    fffff800`fd50b000 fffff800`fd51c000 netbios netbios.sys Tue Oct 28 21:47:23 2014 (5450553B)
    fffff800`fd51c000 fffff800`fd58c000 rdbss rdbss.sys Tue Dec 17 01:21:22 2013 (52AFFB72)
    fffff800`fd58c000 fffff800`fd5a5000 wanarp wanarp.sys Fri Nov 07 21:58:28 2014 (545D94E4)
    fffff800`fd5a5000 fffff800`fd5b3000 nsiproxy nsiproxy.sys Tue Oct 28 21:46:03 2014 (545054EB)
    fffff800`fd5b3000 fffff800`fd5bf000 npsvctrig npsvctrig.sys Thu Aug 22 06:38:22 2013 (5215F82E)
    fffff800`fd5bf000 fffff800`fd5cb000 mssmbios mssmbios.sys Thu Aug 22 06:39:41 2013 (5215F87D)
    fffff800`fd5cb000 fffff800`fd5f1000 dfsc dfsc.sys Thu Mar 06 03:22:50 2014 (53183E6A)
    fffff800`fd5f1000 fffff800`fd600000 CompositeBus CompositeBus.sys Thu Aug 22 06:38:48 2013 (5215F848)
    fffff800`fd600000 fffff800`fd61f000 i8042prt i8042prt.sys Tue Nov 04 00:54:54 2014 (5458783E)
    fffff800`fd61f000 fffff800`fd69e000 SynTP SynTP.sys Tue Apr 23 19:34:23 2013 (5177288F)
    fffff800`fd69e000 fffff800`fd6b0000 kbdclass kbdclass.sys Tue Nov 04 00:54:54 2014 (5458783E)
    fffff800`fd6d8000 fffff800`fd779000 atikmpag atikmpag.sys Fri Jul 04 20:26:52 2014 (53B7545C)
    fffff800`fd779000 fffff800`fd7e8000 USBPORT USBPORT.SYS Sat May 31 01:30:25 2014 (53897701)
    fffff800`fd800000 fffff800`fd855000 USBXHCI USBXHCI.SYS Tue Oct 07 00:00:56 2014 (54337388)
    fffff800`fd855000 fffff800`fd887000 ucx01000 ucx01000.sys Tue Oct 07 00:00:55 2014 (54337387)
    fffff800`fd898000 fffff800`fd8a5000 usbohci usbohci.sys Thu Aug 22 06:39:27 2013 (5215F86F)
    fffff800`fd8b2000 fffff800`fe5a2000 atikmdag atikmdag.sys Fri Jul 04 20:39:13 2014 (53B75741)
    fffff800`fe5a2000 fffff800`fe5bb000 HDAudBus HDAudBus.sys Thu Jul 24 06:45:39 2014 (53D0F1E3)
    fffff800`fe5bb000 fffff800`fe5cc000 usbfilter usbfilter.sys Tue Aug 28 20:27:12 2012 (503D6FF0)
    fffff800`fe5cc000 fffff800`fe5e4000 usbehci usbehci.sys Sat May 31 01:29:54 2014 (538976E2)
    fffff800`fe5e4000 fffff800`fe5f0000 USBD USBD.SYS Sat May 31 01:31:17 2014 (53897735)
    fffff800`fe5f0000 fffff800`fe600000 mouclass mouclass.sys Tue Nov 04 00:54:47 2014 (54587837)
    fffff800`fe647000 fffff800`fe714000 Rt630x64 Rt630x64.sys Thu Aug 15 01:23:59 2013 (520C73FF)
    fffff800`fe714000 fffff800`fe722000 Accelerometer Accelerometer.sys Tue Feb 26 14:08:10 2013 (512D162A)
    fffff800`fe722000 fffff800`fe728380 CmBatt CmBatt.sys Thu Aug 22 06:39:43 2013 (5215F87F)
    fffff800`fe729000 fffff800`fe735000 BATTC BATTC.SYS Thu Aug 22 06:40:04 2013 (5215F894)
    fffff800`fe735000 fffff800`fe73f000 wmiacpi wmiacpi.sys Thu Aug 22 06:40:04 2013 (5215F894)
    fffff800`fe73f000 fffff800`fe74a000 NdisVirtualBus NdisVirtualBus.sys Thu Aug 22 06:36:25 2013 (5215F7B9)
    fffff800`fe74a000 fffff800`fe74b600 swenum swenum.sys Tue Oct 28 21:47:41 2014 (5450554D)
    fffff800`fe74c000 fffff800`fe79a000 ks ks.sys Fri Jul 04 07:58:59 2014 (53B6A513)
    fffff800`fe79a000 fffff800`fe7de000 avchv avchv.sys Wed Oct 31 12:05:22 2012 (50915A52)
    fffff800`fe7de000 fffff800`fe7e9000 rdpbus rdpbus.sys Thu Aug 22 06:38:52 2013 (5215F84C)
    fffff800`fe7e9000 fffff800`fe7f6000 clwvd clwvd.sys Mon Jan 27 21:58:36 2014 (52E72AEC)
    fffff800`fe7f6000 fffff800`fe7fb300 ksthunk ksthunk.sys Thu Aug 22 06:39:31 2013 (5215F873)
    fffff800`fe800000 fffff800`fe878000 UsbHub3 UsbHub3.sys Wed Oct 08 02:32:50 2014 (5434E8A2)
    fffff800`fe878000 fffff800`fe894000 dump_amdsata dump_amdsata.sys Mon Jul 08 17:54:38 2013 (51DB432E)
    fffff800`fe8a6000 fffff800`fe910000 usbhub usbhub.sys Thu Jul 24 06:45:29 2014 (53D0F1D9)
    fffff800`fe910000 fffff800`fe92b000 AtihdW86 AtihdW86.sys Thu Feb 14 16:11:12 2013 (511D6100)
    fffff800`fe92b000 fffff800`fe972000 portcls portcls.sys Tue Oct 28 21:46:35 2014 (5450550B)
    fffff800`fe972000 fffff800`fe98e000 drmk drmk.sys Tue Oct 28 21:47:38 2014 (5450554A)
    fffff800`fe98e000 fffff800`fe9b2000 luafv luafv.sys Sat Feb 22 06:14:25 2014 (530894A1)
    fffff800`fe9b2000 fffff800`fe9c6000 lltdio lltdio.sys Thu Aug 22 06:36:18 2013 (5215F7B2)
    fffff800`fea00000 fffff800`fea39000 fastfat fastfat.SYS Thu Aug 22 06:40:18 2013 (5215F8A2)
    fffff800`fea39000 fffff800`fea45000 dump_diskdump dump_diskdump.sys Thu Aug 22 06:40:18 2013 (5215F8A2)
    fffff800`fea57000 fffff800`fed8d800 RTKVHD64 RTKVHD64.sys Tue Mar 26 07:49:47 2013 (5151996B)
    fffff800`fed8e000 fffff800`fedb5000 usbccgp usbccgp.sys Thu Jul 24 06:44:51 2014 (53D0F1B3)
    fffff800`fedb5000 fffff800`fede8f00 usbvideo usbvideo.sys Sat Jun 21 02:33:39 2014 (53A53553)
    fffff800`fede9000 fffff800`fedff000 dump_dumpfve dump_dumpfve.sys Sat Feb 22 06:14:48 2014 (530894B8)
    fffff800`ff000000 fffff800`ff08e000 srv srv.sys Thu Jul 24 06:43:27 2014 (53D0F15F)
    fffff800`ff098000 fffff800`ff10c000 nwifi nwifi.sys Tue Oct 28 21:45:41 2014 (545054D5)
    fffff800`ff10c000 fffff800`ff120000 ndisuio ndisuio.sys Thu Aug 22 06:37:34 2013 (5215F7FE)
    fffff800`ff120000 fffff800`ff138000 rspndr rspndr.sys Thu Aug 22 06:36:34 2013 (5215F7C2)
    fffff800`ff138000 fffff800`ff183000 mrxsmb10 mrxsmb10.sys Thu Mar 06 03:19:36 2014 (53183DA8)
    fffff800`ff200000 fffff800`ff26d000 mrxsmb mrxsmb.sys Wed Oct 08 02:32:08 2014 (5434E878)
    fffff800`ff26d000 fffff800`ff2a5000 mrxsmb20 mrxsmb20.sys Fri Sep 26 23:59:28 2014 (54264430)
    fffff800`ff2a5000 fffff800`ff2c2000 Ndu Ndu.sys Tue Oct 28 21:45:16 2014 (545054BC)
    fffff800`ff2c4000 fffff800`ff3be000 HTTP HTTP.sys Mon Jan 27 13:48:02 2014 (52E6B7F2)
    fffff800`ff3be000 fffff800`ff3de000 bowser bowser.sys Thu Aug 22 06:38:38 2013 (5215F83E)
    fffff800`ff3de000 fffff800`ff3f5000 mpsdrv mpsdrv.sys Tue Oct 28 21:45:31 2014 (545054CB)
    fffff800`ff400000 fffff800`ff4ad000 srv2 srv2.sys Wed Oct 08 02:33:30 2014 (5434E8CA)
    fffff800`ff4b1000 fffff800`ff55a000 peauth peauth.sys Sat Feb 22 06:09:37 2014 (53089381)
    fffff800`ff55a000 fffff800`ff565000 secdrv secdrv.SYS Wed Sep 13 08:18:38 2006 (4508052E)
    fffff800`ff565000 fffff800`ff5a8000 srvnet srvnet.sys Fri Jun 27 01:22:21 2014 (53AD0D9D)
    fffff800`ff5a8000 fffff800`ff5ba000 tcpipreg tcpipreg.sys Thu Mar 06 03:19:59 2014 (53183DBF)
    fffff800`ff600000 fffff800`ff62d000 tunnel tunnel.sys Thu Aug 22 06:35:45 2013 (5215F791)
    fffff800`ff63d000 fffff800`ff64b000 monitor monitor.sys Thu Aug 22 06:36:37 2013 (5215F7C5)
    fffff800`ff6c5000 fffff800`ff9c9000 rtwlane rtwlane.sys Thu Jan 09 20:50:07 2014 (52CF5FDF)
    fffff800`ff9c9000 fffff800`ff9d6000 vwifibus vwifibus.sys Thu Aug 22 06:39:00 2013 (5215F854)
    fffff800`ff9d6000 fffff800`ff9e5000 vwifimp vwifimp.sys Wed Apr 30 01:41:59 2014 (53609B37)
    fffff801`00a00000 fffff801`00a95000 avckf avckf.sys Fri Jul 19 08:41:15 2013 (51E941FB)
    fffff801`00a95000 fffff801`00ac9000 gzflt gzflt.sys Wed Oct 22 02:29:01 2014 (54475CBD)
    fffff801`00aca000 fffff801`00b7f000 avc3 avc3.sys Fri Jul 19 08:38:03 2013 (51E9413B)
    fffff801`00b7f000 fffff801`00b8f000 condrv condrv.sys Thu Aug 22 06:40:17 2013 (5215F8A1)
    fffff801`fb64b000 fffff801`fb654000 kd kd.dll Thu Aug 22 06:40:43 2013 (5215F8BB)
    fffff801`fc211000 fffff801`fc281000 hal hal.dll Sun Jun 01 17:49:12 2014 (538BADE8)
    fffff801`fc281000 fffff801`fca15000 nt ntkrnlmp.exe Tue Jan 27 18:52:02 2015 (54C832B2)
    fffff960`0002f000 fffff960`00445000 win32k win32k.sys unavailable (00000000)
    fffff960`007eb000 fffff960`007f4000 TSDDD TSDDD.dll unavailable (00000000)
    fffff960`0097c000 fffff960`009b6000 cdd cdd.dll unavailable (00000000)
    fffff960`00a10000 fffff960`00a6f000 ATMFD ATMFD.DLL unavailable (00000000)

    Unloaded modules:
    fffff800`ff62f000 fffff800`ff63d000 monitor.sys
    Timestamp: unavailable (00000000)
    Checksum: 00000000
    ImageSize: 0000E000
    fffff800`fea45000 fffff800`fea53000 monitor.sys
    Timestamp: unavailable (00000000)
    Checksum: 00000000
    ImageSize: 0000E000
    fffff800`ff62d000 fffff800`ff62f000 MSPQM.sys
    Timestamp: unavailable (00000000)
    Checksum: 00000000
    ImageSize: 00002000
    fffff800`ff5ba000 fffff800`ff5e7000 tunnel.sys
    Timestamp: unavailable (00000000)
    Checksum: 00000000
    ImageSize: 0002D000
    fffff800`fc86b000 fffff800`fc877000 dump_storpor
    Timestamp: unavailable (00000000)
    Checksum: 00000000
    ImageSize: 0000C000
    fffff800`fc877000 fffff800`fc893000 dump_amdsata
    Timestamp: unavailable (00000000)
    Checksum: 00000000
    ImageSize: 0001C000
    fffff800`fc893000 fffff800`fc8a9000 dump_dumpfve
    Timestamp: unavailable (00000000)
    Checksum: 00000000
    ImageSize: 00016000
    fffff800`fd887000 fffff800`fd898000 usbfilter.sy
    Timestamp: unavailable (00000000)
    Checksum: 00000000
    ImageSize: 00011000
    fffff800`fd400000 fffff800`fd411000 dam.sys
    Timestamp: unavailable (00000000)
    Checksum: 00000000
    ImageSize: 00011000
    fffff800`fc9c7000 fffff800`fc9d3000 hwpolicy.sys
    Timestamp: unavailable (00000000)
    Checksum: 00000000
    ImageSize: 0000C000
    Closing open log file c:debuglog.txt
     
  6. 2015/04/13
    Evan Omo

    Evan Omo Computer Support Technician Staff

    Joined:
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    Computer Experience:
    Intermediate+
    From the log, it identified the Netio.sys as being the cause.

    Do you have the Nvidia Network Access Manager program installed on the machine? If so I would recommend removing that program and then reboot the computer and see if the blue screens stop occurring.

    Use Control Panel< Uninstall a program to remove the application.
     
  7. 2015/04/13
    jimbo0706

    jimbo0706 Well-Known Member Thread Starter

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    I don't have the Nvidia Network Access Manager on here its not showing up in my add or remove programs.
     
  8. 2015/04/13
    Evan Omo

    Evan Omo Computer Support Technician Staff

    Joined:
    2006/09/10
    Messages:
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    471
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    1,093
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    Computer Experience:
    Intermediate+
    Download MiniToolBox and save it to your desktop. Run the program and when the program opens check the following boxes:

    Flush DNS
    Reset FF proxy Settings
    Reset IE Proxy Settings
    Report IE Proxy Settings
    Report FF Proxy Settings
    List content of Hosts
    List IP configuration
    List Winsock Entries
    List last 10 Event Viewer log
    List Installed Programs
    List Users, Partitions and Memory size
    List Devices (problems only)

    Click the Go button and post the MiniToolBox log in your next reply.
     
  9. 2015/04/14
    jimbo0706

    jimbo0706 Well-Known Member Thread Starter

    Joined:
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    Mini Tool Box log File..

    MiniToolBox by Farbar Version: 09-03-2015
    Ran by james (administrator) on 14-04-2015 at 00:50:00
    Running from "C:\Users\james\Desktop "
    Microsoft Windows 8.1 (X64)
    Model: HP Pavilion 17 Notebook PC Manufacturer: Hewlett-Packard
    Boot Mode: Normal
    ***************************************************************************

    ========================= Flush DNS: ===================================

    Windows IP Configuration

    Successfully flushed the DNS Resolver Cache.

    ========================= IE Proxy Settings: ==============================

    Proxy is not enabled.
    No Proxy Server is set.

    "Reset IE Proxy Settings ": IE Proxy Settings were reset.

    ========================= FF Proxy Settings: ==============================


    "Reset FF Proxy Settings ": Firefox Proxy settings were reset.

    ========================= Hosts content: =================================



    ========================= IP Configuration: ================================

    Realtek RTL8188EE 802.11 b/g/n Wi-Fi Adapter = Wi-Fi (Connected)
    Realtek PCIe FE Family Controller = Ethernet (Media disconnected)


    # ----------------------------------
    # IPv4 Configuration
    # ----------------------------------
    pushd interface ipv4

    reset
    set global icmpredirects=enabled
    set interface interface= "Local Area Connection* 1" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
    set interface interface= "Ethernet" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
    set interface interface= "wireless_7" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
    set interface interface= "wireless_6" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
    set interface interface= "ethernet_3" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
    set interface interface= "Local Area Connection* 2" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
    set interface interface= "Local Area Connection* 14" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
    set interface interface= "Wi-Fi 2" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
    set interface interface= "Wi-Fi 3" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
    set interface interface= "Wi-Fi 4" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
    set interface interface= "Wi-Fi 5" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
    set interface interface= "Wi-Fi" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
    set interface interface= "Local Area Connection* 15" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled


    popd
    # End of IPv4 configuration



    Windows IP Configuration

    Host Name . . . . . . . . . . . . : JimsPC
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Hybrid
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No

    Wireless LAN adapter Local Area Connection* 15:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter #3
    Physical Address. . . . . . . . . : 34-23-87-68-D5-6F
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes

    Wireless LAN adapter Wi-Fi:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Realtek RTL8188EE 802.11 b/g/n Wi-Fi Adapter
    Physical Address. . . . . . . . . : 34-23-87-68-D5-6F
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    Link-local IPv6 Address . . . . . : fe80::208e:4276:3d78:4e65%23(Preferred)
    IPv4 Address. . . . . . . . . . . : 192.168.1.2(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Lease Obtained. . . . . . . . . . : Monday, April 13, 2015 3:19:55 PM
    Lease Expires . . . . . . . . . . : Tuesday, April 14, 2015 3:19:58 PM
    Default Gateway . . . . . . . . . : 192.168.1.1
    DHCP Server . . . . . . . . . . . : 192.168.1.1
    DHCPv6 IAID . . . . . . . . . . . : 389292935
    DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1C-95-F9-7B-A0-D3-C1-62-51-51
    DNS Servers . . . . . . . . . . . : 192.168.1.1
    NetBIOS over Tcpip. . . . . . . . : Enabled

    Ethernet adapter Ethernet:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Realtek PCIe FE Family Controller
    Physical Address. . . . . . . . . : A0-D3-C1-62-51-51
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter isatap.{390EA1CE-8AF5-46E2-87AB-B2D4FB8E506E}:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 13:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    IPv6 Address. . . . . . . . . . . : 2001:0:9d38:6abd:2844:2bfe:3f57:fefd(Preferred)
    Link-local IPv6 Address . . . . . : fe80::2844:2bfe:3f57:fefd%6(Preferred)
    Default Gateway . . . . . . . . . : ::
    DHCPv6 IAID . . . . . . . . . . . : 117440512
    DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1C-95-F9-7B-A0-D3-C1-62-51-51
    NetBIOS over Tcpip. . . . . . . . : Disabled
    Server: UnKnown
    Address: 192.168.1.1

    Name: google.com
    Addresses: 2607:f8b0:4002:c01::66
    74.125.21.139
    74.125.21.102
    74.125.21.101
    74.125.21.113
    74.125.21.138
    74.125.21.100


    Pinging google.com [173.194.219.100] with 32 bytes of data:
    Reply from 173.194.219.100: bytes=32 time=40ms TTL=39
    Reply from 173.194.219.100: bytes=32 time=42ms TTL=39

    Ping statistics for 173.194.219.100:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
    Approximate round trip times in milli-seconds:
    Minimum = 40ms, Maximum = 42ms, Average = 41ms
    Server: UnKnown
    Address: 192.168.1.1

    Name: yahoo.com
    Addresses: 206.190.36.45
    98.139.183.24
    98.138.253.109


    Pinging yahoo.com [98.139.183.24] with 32 bytes of data:
    Reply from 98.139.183.24: bytes=32 time=67ms TTL=46
    Reply from 98.139.183.24: bytes=32 time=66ms TTL=46

    Ping statistics for 98.139.183.24:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
    Approximate round trip times in milli-seconds:
    Minimum = 66ms, Maximum = 67ms, Average = 66ms

    Pinging 127.0.0.1 with 32 bytes of data:
    Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
    Reply from 127.0.0.1: bytes=32 time=2ms TTL=128

    Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
    Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 2ms, Average = 1ms
    ===========================================================================
    Interface List
    24...34 23 87 68 d5 6f ......Microsoft Wi-Fi Direct Virtual Adapter #3
    23...34 23 87 68 d5 6f ......Realtek RTL8188EE 802.11 b/g/n Wi-Fi Adapter
    3...a0 d3 c1 62 51 51 ......Realtek PCIe FE Family Controller
    1...........................Software Loopback Interface 1
    4...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
    6...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
    ===========================================================================

    IPv4 Route Table
    ===========================================================================
    Active Routes:
    Network Destination Netmask Gateway Interface Metric
    0.0.0.0 0.0.0.0 192.168.1.1 192.168.1.2 25
    127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
    127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
    127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
    192.168.1.0 255.255.255.0 On-link 192.168.1.2 281
    192.168.1.2 255.255.255.255 On-link 192.168.1.2 281
    192.168.1.255 255.255.255.255 On-link 192.168.1.2 281
    224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
    224.0.0.0 240.0.0.0 On-link 192.168.1.2 281
    255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
    255.255.255.255 255.255.255.255 On-link 192.168.1.2 281
    ===========================================================================
    Persistent Routes:
    None

    IPv6 Route Table
    ===========================================================================
    Active Routes:
    If Metric Network Destination Gateway
    6 306 ::/0 On-link
    1 306 ::1/128 On-link
    6 306 2001::/32 On-link
    6 306 2001:0:9d38:6abd:2844:2bfe:3f57:fefd/128
    On-link
    23 281 fe80::/64 On-link
    6 306 fe80::/64 On-link
    23 281 fe80::208e:4276:3d78:4e65/128
    On-link
    6 306 fe80::2844:2bfe:3f57:fefd/128
    On-link
    1 306 ff00::/8 On-link
    23 281 ff00::/8 On-link
    6 306 ff00::/8 On-link
    ===========================================================================
    Persistent Routes:
    None
    ========================= Winsock entries =====================================

    Catalog5 01 C:\WINDOWS\SysWOW64\napinsp.dll [55296] (Microsoft Corporation)
    Catalog5 02 C:\WINDOWS\SysWOW64\pnrpnsp.dll [70144] (Microsoft Corporation)
    Catalog5 03 C:\WINDOWS\SysWOW64\pnrpnsp.dll [70144] (Microsoft Corporation)
    Catalog5 04 C:\WINDOWS\SysWOW64\NLAapi.dll [65536] (Microsoft Corporation)
    Catalog5 05 C:\WINDOWS\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)
    Catalog5 06 C:\WINDOWS\SysWOW64\winrnr.dll [23040] (Microsoft Corporation)
    Catalog5 07 C:\Program Files (x86)\Bonjour\mdnsNSP.dll [121704] (Apple Inc.)
    Catalog9 01 C:\WINDOWS\system32\LavasoftTcpService.dll [326288] (Lavasoft Limited)
    Catalog9 02 C:\WINDOWS\system32\LavasoftTcpService.dll [326288] (Lavasoft Limited)
    Catalog9 03 C:\WINDOWS\system32\LavasoftTcpService.dll [326288] (Lavasoft Limited)
    Catalog9 04 C:\WINDOWS\system32\LavasoftTcpService.dll [326288] (Lavasoft Limited)
    Catalog9 05 C:\WINDOWS\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)
    Catalog9 06 C:\WINDOWS\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)
    Catalog9 07 C:\WINDOWS\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)
    Catalog9 08 C:\WINDOWS\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)
    Catalog9 09 C:\WINDOWS\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)
    Catalog9 10 C:\WINDOWS\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)
    Catalog9 11 C:\WINDOWS\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)
    Catalog9 12 C:\WINDOWS\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)
    Catalog9 13 C:\WINDOWS\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)
    Catalog9 14 C:\WINDOWS\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)
    Catalog9 15 C:\WINDOWS\system32\LavasoftTcpService.dll [326288] (Lavasoft Limited)
    x64-Catalog5 01 C:\Windows\System32\napinsp.dll [69120] (Microsoft Corporation)
    x64-Catalog5 02 C:\Windows\System32\pnrpnsp.dll [88576] (Microsoft Corporation)
    x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [88576] (Microsoft Corporation)
    x64-Catalog5 04 C:\Windows\System32\NLAapi.dll [86016] (Microsoft Corporation)
    x64-Catalog5 05 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)
    x64-Catalog5 06 C:\Windows\System32\winrnr.dll [30720] (Microsoft Corporation)
    x64-Catalog5 07 C:\Program Files\Bonjour\mdnsNSP.dll [132968] (Apple Inc.)
    x64-Catalog9 01 C:\WINDOWS\System32\LavasoftTcpService64.dll [373864] (Lavasoft Limited)
    x64-Catalog9 02 C:\WINDOWS\System32\LavasoftTcpService64.dll [373864] (Lavasoft Limited)
    x64-Catalog9 03 C:\WINDOWS\System32\LavasoftTcpService64.dll [373864] (Lavasoft Limited)
    x64-Catalog9 04 C:\WINDOWS\System32\LavasoftTcpService64.dll [373864] (Lavasoft Limited)
    x64-Catalog9 05 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)
    x64-Catalog9 06 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)
    x64-Catalog9 07 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)
    x64-Catalog9 08 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)
    x64-Catalog9 09 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)
    x64-Catalog9 10 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)
    x64-Catalog9 11 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)
    x64-Catalog9 12 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)
    x64-Catalog9 13 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)
    x64-Catalog9 14 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)
    x64-Catalog9 15 C:\WINDOWS\System32\LavasoftTcpService64.dll [373864] (Lavasoft Limited)

    ========================= Event log errors: ===============================

    Application errors:
    ==================
    Error: (04/13/2015 06:30:03 PM) (Source: MsiInstaller) (User: JIMSPC)
    Description: Product: Microsoft Windows SDK for Windows 7 (7.1) -- Error 123. The filename, directory name, or volume label syntax is incorrect.
    (NULL)(NULL)(NULL)(NULL)(NULL)

    Error: (04/13/2015 06:28:59 PM) (Source: Application Error) (User: )
    Description: Faulting application name: HPPU.exe, version: 1.0.0.0, time stamp: 0x5092138e
    Faulting module name: d2d1.dll, version: 6.3.9600.17415, time stamp: 0x54503cdb
    Exception code: 0xc0000005
    Fault offset: 0x0022e169
    Faulting process id: 0x26ac
    Faulting application start time: 0xHPPU.exe0
    Faulting application path: HPPU.exe1
    Faulting module path: HPPU.exe2
    Report Id: HPPU.exe3
    Faulting package full name: HPPU.exe4
    Faulting package-relative application ID: HPPU.exe5

    Error: (04/13/2015 03:20:05 PM) (Source: SetupARService) (User: )
    Description: Service cannot be started. System.NullReferenceException: Object reference not set to an instance of an object.
    at SetupAfterRebootService.SetupARService.OnStart(String[] args)
    at System.ServiceProcess.ServiceBase.ServiceQueuedMainCallback(Object state)

    Error: (04/13/2015 03:02:35 PM) (Source: SetupARService) (User: )
    Description: Service cannot be started. System.NullReferenceException: Object reference not set to an instance of an object.
    at SetupAfterRebootService.SetupARService.OnStart(String[] args)
    at System.ServiceProcess.ServiceBase.ServiceQueuedMainCallback(Object state)

    Error: (04/13/2015 02:09:47 PM) (Source: Application Hang) (User: )
    Description: The program IEXPLORE.EXE version 11.0.9600.17416 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

    Process ID: 834

    Start Time: 01d07619c28f19d8

    Termination Time: 140

    Application Path: C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE

    Report Id: a43f74bf-e210-11e4-bea6-a0d3c1625151

    Faulting package full name:

    Faulting package-relative application ID:

    Error: (04/13/2015 00:38:22 PM) (Source: Application Hang) (User: )
    Description: The program Explorer.EXE version 6.3.9600.17667 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

    Process ID: 43c

    Start Time: 01d07610127d9076

    Termination Time: 0

    Application Path: C:\WINDOWS\Explorer.EXE

    Report Id: 7e06099b-e203-11e4-bea6-a0d3c1625151

    Faulting package full name:

    Faulting package-relative application ID:

    Error: (04/13/2015 00:34:39 PM) (Source: SetupARService) (User: )
    Description: Service cannot be started. System.NullReferenceException: Object reference not set to an instance of an object.
    at SetupAfterRebootService.SetupARService.OnStart(String[] args)
    at System.ServiceProcess.ServiceBase.ServiceQueuedMainCallback(Object state)

    Error: (04/13/2015 00:08:54 PM) (Source: MsiInstaller) (User: JIMSPC)
    Description: Product: Cisco LEAP Module -- Unable to install because a newer version of this product is already installed.

    Error: (04/13/2015 00:08:53 PM) (Source: MsiInstaller) (User: JIMSPC)
    Description: Product: Cisco PEAP Module -- Unable to install because a newer version of this product is already installed.

    Error: (04/13/2015 09:38:53 AM) (Source: Application Error) (User: )
    Description: Faulting application name: NETGEARGenieDaemon64.exe, version: 1.0.0.2, time stamp: 0x5408001e
    Faulting module name: wpcap.dll, version: 6.3.9600.17668, time stamp: 0x54c850f5
    Exception code: 0xc0000135
    Fault offset: 0x00000000000ec500
    Faulting process id: 0x1af4
    Faulting application start time: 0xNETGEARGenieDaemon64.exe0
    Faulting application path: NETGEARGenieDaemon64.exe1
    Faulting module path: NETGEARGenieDaemon64.exe2
    Report Id: NETGEARGenieDaemon64.exe3
    Faulting package full name: NETGEARGenieDaemon64.exe4
    Faulting package-relative application ID: NETGEARGenieDaemon64.exe5


    System errors:
    =============
    Error: (04/13/2015 10:06:35 PM) (Source: Schannel) (User: NT AUTHORITY)
    Description: A fatal alert was generated and sent to the remote endpoint. This may result in termination of the connection. The TLS protocol defined fatal error code is 10. The Windows SChannel error state is 106.

    Error: (04/13/2015 04:32:02 PM) (Source: Schannel) (User: NT AUTHORITY)
    Description: A fatal alert was generated and sent to the remote endpoint. This may result in termination of the connection. The TLS protocol defined fatal error code is 10. The Windows SChannel error state is 106.

    Error: (04/13/2015 03:20:05 PM) (Source: Service Control Manager) (User: )
    Description: The ZoneAlarm Privacy Service service failed to start due to the following error:
    %%2

    Error: (04/13/2015 03:19:53 PM) (Source: Service Control Manager) (User: )
    Description: The AODDriver4.2.0 service failed to start due to the following error:
    %%3

    Error: (04/13/2015 03:19:51 PM) (Source: Service Control Manager) (User: )
    Description: The TrueVector Internet Monitor service failed to start due to the following error:
    %%2

    Error: (04/13/2015 03:19:50 PM) (Source: Service Control Manager) (User: )
    Description: The AppEx Networks Accelerator LWF service failed to start due to the following error:
    %%2

    Error: (04/13/2015 03:02:32 PM) (Source: Service Control Manager) (User: )
    Description: The ZoneAlarm Privacy Service service failed to start due to the following error:
    %%2

    Error: (04/13/2015 03:02:15 PM) (Source: Service Control Manager) (User: )
    Description: The AODDriver4.2.0 service failed to start due to the following error:
    %%3

    Error: (04/13/2015 03:02:10 PM) (Source: Service Control Manager) (User: )
    Description: The TrueVector Internet Monitor service failed to start due to the following error:
    %%2

    Error: (04/13/2015 03:02:10 PM) (Source: Service Control Manager) (User: )
    Description: The AppEx Networks Accelerator LWF service failed to start due to the following error:
    %%2


    Microsoft Office Sessions:
    =========================
    Error: (04/13/2015 06:30:03 PM) (Source: MsiInstaller)(User: JIMSPC)
    Description: Product: Microsoft Windows SDK for Windows 7 (7.1) -- Error 123. The filename, directory name, or volume label syntax is incorrect.
    (NULL)(NULL)(NULL)(NULL)(NULL)

    Error: (04/13/2015 06:28:59 PM) (Source: Application Error)(User: )
    Description: HPPU.exe1.0.0.05092138ed2d1.dll6.3.9600.1741554503cdbc00000050022e16926ac01d076419bec6273C:\Program Files\Hewlett-Packard\HP Utility Center\HPPU.exeC:\WINDOWS\SYSTEM32\d2d1.dlldbfb4bfe-e234-11e4-bea8-a0d3c1625151

    Error: (04/13/2015 03:20:05 PM) (Source: SetupARService)(User: )
    Description: Service cannot be started. System.NullReferenceException: Object reference not set to an instance of an object.
    at SetupAfterRebootService.SetupARService.OnStart(String[] args)
    at System.ServiceProcess.ServiceBase.ServiceQueuedMainCallback(Object state)

    Error: (04/13/2015 03:02:35 PM) (Source: SetupARService)(User: )
    Description: Service cannot be started. System.NullReferenceException: Object reference not set to an instance of an object.
    at SetupAfterRebootService.SetupARService.OnStart(String[] args)
    at System.ServiceProcess.ServiceBase.ServiceQueuedMainCallback(Object state)

    Error: (04/13/2015 02:09:47 PM) (Source: Application Hang)(User: )
    Description: IEXPLORE.EXE11.0.9600.1741683401d07619c28f19d8140C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXEa43f74bf-e210-11e4-bea6-a0d3c1625151

    Error: (04/13/2015 00:38:22 PM) (Source: Application Hang)(User: )
    Description: Explorer.EXE6.3.9600.1766743c01d07610127d90760C:\WINDOWS\Explorer.EXE7e06099b-e203-11e4-bea6-a0d3c1625151

    Error: (04/13/2015 00:34:39 PM) (Source: SetupARService)(User: )
    Description: Service cannot be started. System.NullReferenceException: Object reference not set to an instance of an object.
    at SetupAfterRebootService.SetupARService.OnStart(String[] args)
    at System.ServiceProcess.ServiceBase.ServiceQueuedMainCallback(Object state)

    Error: (04/13/2015 00:08:54 PM) (Source: MsiInstaller)(User: JIMSPC)
    Description: Product: Cisco LEAP Module -- Unable to install because a newer version of this product is already installed.(NULL)(NULL)(NULL)(NULL)(NULL)

    Error: (04/13/2015 00:08:53 PM) (Source: MsiInstaller)(User: JIMSPC)
    Description: Product: Cisco PEAP Module -- Unable to install because a newer version of this product is already installed.(NULL)(NULL)(NULL)(NULL)(NULL)

    Error: (04/13/2015 09:38:53 AM) (Source: Application Error)(User: )
    Description: NETGEARGenieDaemon64.exe1.0.0.25408001ewpcap.dll6.3.9600.1766854c850f5c000013500000000000ec5001af401d075f79041c19eC:\Program Files (x86)\NETGEAR Genie\bin\NETGEARGenieDaemon64.exewpcap.dllce0aec85-e1ea-11e4-bea3-a0d3c1625151


    CodeIntegrity Errors:
    ===================================
    Date: 2015-04-06 18:45:03.868
    Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume4\Program Files (x86)\Spybot - Search & Destroy 2\SDHook64.dll because the set of per-page image hashes could not be found on the system.

    Date: 2015-04-06 18:29:22.533
    Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume4\Program Files (x86)\Spybot - Search & Destroy 2\SDHook64.dll because the set of per-page image hashes could not be found on the system.

    Date: 2015-04-06 18:03:50.301
    Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume4\Program Files (x86)\Spybot - Search & Destroy 2\SDHook64.dll because the set of per-page image hashes could not be found on the system.

    Date: 2015-04-06 17:53:08.264
    Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume4\Program Files (x86)\Spybot - Search & Destroy 2\SDHook64.dll because the set of per-page image hashes could not be found on the system.

    Date: 2015-04-06 17:47:32.891
    Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume4\Program Files (x86)\Spybot - Search & Destroy 2\SDHook64.dll because the set of per-page image hashes could not be found on the system.

    Date: 2015-04-06 17:38:40.318
    Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume4\Program Files (x86)\Spybot - Search & Destroy 2\SDHook64.dll because the set of per-page image hashes could not be found on the system.

    Date: 2015-04-06 17:02:09.912
    Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume4\Program Files (x86)\Spybot - Search & Destroy 2\SDHook64.dll because the set of per-page image hashes could not be found on the system.

    Date: 2015-04-06 14:30:18.275
    Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume4\Program Files\Bonjour\mdnsNSP.dll that did not meet the Custom 3 / Antimalware signing level requirements.

    Date: 2015-04-06 14:30:18.071
    Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume4\Program Files\Bonjour\mdnsNSP.dll that did not meet the Custom 3 / Antimalware signing level requirements.

    Date: 2015-04-05 19:35:47.122
    Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume4\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.



    =========================== Installed Programs ============================
    7-Zip 9.20 (x64 edition) (HKLM\...\{23170F69-40C1-2702-0920-000001000000}) (Version: 9.20.00.0 - Igor Pavlov)
    Ad-Aware Antivirus (HKLM\...\{FF054A8C-C0A4-4C78-8910-E2A459BEFF05}_AdAwareUpdater) (Version: 11.6.306.7947 - Lavasoft)
    Ad-Aware Web Companion (x32 Version: 1.1.922.1860 - Lavasoft) Hidden
    AdAwareInstaller (Version: 11.6.306.7947 - Lavasoft) Hidden
    AdAwareUpdater (Version: 11.6.306.7947 - Lavasoft) Hidden
    Adobe Shockwave Player 11.6 (HKLM-x32\...\Adobe Shockwave Player) (Version: 11.6.6.636 - Adobe Systems, Inc.)
    AMD Fuel (Version: 2013.0226.20.471 - Advanced Micro Devices, Inc.) Hidden
    AMD Fuel (Version: 2014.1120.2123.38423 - Advanced Micro Devices, Inc.) Hidden
    AntimalwareEngine (Version: 3.0.98.0 - Lavasoft) Hidden
    AntispamEngine (Version: 2.4.2158.0 - Lavasoft) Hidden
    Application Verifier (x64) (HKLM\...\{89026002-A893-42D9-9E20-6829B844735E}) (Version: 4.1.1078 - Microsoft Corporation)
    AvcEngine (Version: 3.10.7820.0 - Lavasoft) Hidden
    BCDx36HP Sentinel (HKLM-x32\...\{F1347B1B-439D-43CB-B43E-E0B0432CA8D6}) (Version: 1.02.01 - Uniden)
    Bonjour (HKLM\...\{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}) (Version: 3.0.0.10 - Apple Inc.)
    Boxers Entertainment Network (HKLM-x32\...\Boxers Entertainment Network) (Version: 1.9.4745 - Utherverse Digital Inc)
    Catalyst Control Center - Branding (x32 Version: 1.00.0000 - Advanced Micro Devices, Inc.) Hidden
    Catalyst Control Center Graphics Previews Common (x32 Version: 2013.0226.20.471 - Advanced Micro Devices, Inc.) Hidden
    Catalyst Control Center Graphics Previews Common (x32 Version: 2014.1120.2123.38423 - Advanced Micro Devices, Inc.) Hidden
    Catalyst Control Center InstallProxy (x32 Version: 2014.0704.2133.36938 - Advanced Micro Devices, Inc.) Hidden
    Catalyst Control Center Localization All (x32 Version: 2013.0226.20.471 - Advanced Micro Devices, Inc.) Hidden
    Catalyst Control Center Localization All (x32 Version: 2014.1120.2123.38423 - Advanced Micro Devices, Inc.) Hidden
    CCC Help Chinese Standard (x32 Version: 2013.0226.0019.471 - Advanced Micro Devices, Inc.) Hidden
    CCC Help Chinese Standard (x32 Version: 2014.1120.2122.38423 - Advanced Micro Devices, Inc.) Hidden
    CCC Help Chinese Traditional (x32 Version: 2013.0226.0019.471 - Advanced Micro Devices, Inc.) Hidden
    CCC Help Chinese Traditional (x32 Version: 2014.1120.2122.38423 - Advanced Micro Devices, Inc.) Hidden
    CCC Help Czech (x32 Version: 2013.0226.0019.471 - Advanced Micro Devices, Inc.) Hidden
    CCC Help Czech (x32 Version: 2014.1120.2122.38423 - Advanced Micro Devices, Inc.) Hidden
    CCC Help Danish (x32 Version: 2013.0226.0019.471 - Advanced Micro Devices, Inc.) Hidden
    CCC Help Danish (x32 Version: 2014.1120.2122.38423 - Advanced Micro Devices, Inc.) Hidden
    CCC Help Dutch (x32 Version: 2013.0226.0019.471 - Advanced Micro Devices, Inc.) Hidden
    CCC Help Dutch (x32 Version: 2014.1120.2122.38423 - Advanced Micro Devices, Inc.) Hidden
    CCC Help English (x32 Version: 2013.0226.0019.471 - Advanced Micro Devices, Inc.) Hidden
    CCC Help English (x32 Version: 2014.1120.2122.38423 - Advanced Micro Devices, Inc.) Hidden
    CCC Help Finnish (x32 Version: 2013.0226.0019.471 - Advanced Micro Devices, Inc.) Hidden
    CCC Help Finnish (x32 Version: 2014.1120.2122.38423 - Advanced Micro Devices, Inc.) Hidden
    CCC Help French (x32 Version: 2013.0226.0019.471 - Advanced Micro Devices, Inc.) Hidden
    CCC Help French (x32 Version: 2014.1120.2122.38423 - Advanced Micro Devices, Inc.) Hidden
    CCC Help German (x32 Version: 2013.0226.0019.471 - Advanced Micro Devices, Inc.) Hidden
    CCC Help German (x32 Version: 2014.1120.2122.38423 - Advanced Micro Devices, Inc.) Hidden
    CCC Help Greek (x32 Version: 2013.0226.0019.471 - Advanced Micro Devices, Inc.) Hidden
    CCC Help Greek (x32 Version: 2014.1120.2122.38423 - Advanced Micro Devices, Inc.) Hidden
    CCC Help Hungarian (x32 Version: 2013.0226.0019.471 - Advanced Micro Devices, Inc.) Hidden
    CCC Help Hungarian (x32 Version: 2014.1120.2122.38423 - Advanced Micro Devices, Inc.) Hidden
    CCC Help Italian (x32 Version: 2013.0226.0019.471 - Advanced Micro Devices, Inc.) Hidden
    CCC Help Italian (x32 Version: 2014.1120.2122.38423 - Advanced Micro Devices, Inc.) Hidden
    CCC Help Japanese (x32 Version: 2013.0226.0019.471 - Advanced Micro Devices, Inc.) Hidden
    CCC Help Japanese (x32 Version: 2014.1120.2122.38423 - Advanced Micro Devices, Inc.) Hidden
    CCC Help Korean (x32 Version: 2013.0226.0019.471 - Advanced Micro Devices, Inc.) Hidden
    CCC Help Korean (x32 Version: 2014.1120.2122.38423 - Advanced Micro Devices, Inc.) Hidden
    CCC Help Norwegian (x32 Version: 2013.0226.0019.471 - Advanced Micro Devices, Inc.) Hidden
    CCC Help Norwegian (x32 Version: 2014.1120.2122.38423 - Advanced Micro Devices, Inc.) Hidden
    CCC Help Polish (x32 Version: 2013.0226.0019.471 - Advanced Micro Devices, Inc.) Hidden
    CCC Help Polish (x32 Version: 2014.1120.2122.38423 - Advanced Micro Devices, Inc.) Hidden
    CCC Help Portuguese (x32 Version: 2013.0226.0019.471 - Advanced Micro Devices, Inc.) Hidden
    CCC Help Portuguese (x32 Version: 2014.1120.2122.38423 - Advanced Micro Devices, Inc.) Hidden
    CCC Help Russian (x32 Version: 2013.0226.0019.471 - Advanced Micro Devices, Inc.) Hidden
    CCC Help Russian (x32 Version: 2014.1120.2122.38423 - Advanced Micro Devices, Inc.) Hidden
    CCC Help Spanish (x32 Version: 2013.0226.0019.471 - Advanced Micro Devices, Inc.) Hidden
    CCC Help Spanish (x32 Version: 2014.1120.2122.38423 - Advanced Micro Devices, Inc.) Hidden
    CCC Help Swedish (x32 Version: 2013.0226.0019.471 - Advanced Micro Devices, Inc.) Hidden
    CCC Help Swedish (x32 Version: 2014.1120.2122.38423 - Advanced Micro Devices, Inc.) Hidden
    CCC Help Thai (x32 Version: 2013.0226.0019.471 - Advanced Micro Devices, Inc.) Hidden
    CCC Help Thai (x32 Version: 2014.1120.2122.38423 - Advanced Micro Devices, Inc.) Hidden
    CCC Help Turkish (x32 Version: 2013.0226.0019.471 - Advanced Micro Devices, Inc.) Hidden
    CCC Help Turkish (x32 Version: 2014.1120.2122.38423 - Advanced Micro Devices, Inc.) Hidden
    ccc-utility64 (Version: 2013.0226.20.471 - Advanced Micro Devices, Inc.) Hidden
    ccc-utility64 (Version: 2014.1120.2123.38423 - Advanced Micro Devices, Inc.) Hidden
    Cisco EAP-FAST Module (HKLM-x32\...\{64BF0187-F3D2-498B-99EA-163AF9AE6EC9}) (Version: 2.2.14 - Cisco Systems, Inc.)
    Cisco LEAP Module (HKLM-x32\...\{51C7AD07-C3F6-4635-8E8A-231306D810FE}) (Version: 1.0.19 - Cisco Systems, Inc.)
    Cisco PEAP Module (HKLM-x32\...\{ED5776D5-59B4-46B7-AF81-5F2D94D7C640}) (Version: 1.1.6 - Cisco Systems, Inc.)
    Curio (HKLM-x32\...\Curio) (Version: 1.0.0 - The Virtual World Web Inc)
    CyberLink LabelPrint (HKLM-x32\...\InstallShield_{C59C179C-668D-49A9-B6EA-0121CCFC1243}) (Version: 2.5.3.5901 - CyberLink Corp.)
    CyberLink LabelPrint (x32 Version: 2.5.3.5901 - CyberLink Corp.) Hidden
    CyberLink Media Suite 10 (HKLM-x32\...\InstallShield_{1FBF6C24-C1fD-4101-A42B-0C564F9E8E79}) (Version: 10.0.8.4420 - CyberLink Corp.)
    CyberLink Media Suite 10 (x32 Version: 10.0.8.4420 - CyberLink Corp.) Hidden
    Cyberlink PhotoDirector (HKLM-x32\...\InstallShield_{39337565-330E-4ab6-A9AE-AC81E0720B10}) (Version: 3.0.2.4128 - CyberLink Corp.)
    Cyberlink PhotoDirector (x32 Version: 3.0.2.4128 - CyberLink Corp.) Hidden
    CyberLink Power2Go 8 (HKLM-x32\...\InstallShield_{2A87D48D-3FDF-41fd-97CD-A1E370EFFFE2}) (Version: 8.0.8.4316 - CyberLink Corp.)
    CyberLink Power2Go 8 (x32 Version: 8.0.8.4316 - CyberLink Corp.) Hidden
    CyberLink PowerDirector 10 (HKLM-x32\...\InstallShield_{B0B4F6D2-F2AE-451A-9496-6F2F6A897B32}) (Version: 10.0.3.2606 - CyberLink Corp.)
    CyberLink PowerDirector 10 (x32 Version: 10.0.3.2606 - CyberLink Corp.) Hidden
    CyberLink PowerDVD (HKLM-x32\...\InstallShield_{DEC235ED-58A4-4517-A278-C41E8DAEAB3B}) (Version: 10.0.8.5004 - CyberLink Corp.)
    CyberLink PowerDVD (x32 Version: 10.0.8.5004 - CyberLink Corp.) Hidden
    CyberLink YouCam (HKLM-x32\...\InstallShield_{01FB4998-33C4-4431-85ED-079E3EEFE75D}) (Version: 5.0.5.4628 - CyberLink Corp.)
    CyberLink YouCam (x32 Version: 5.0.5.4628 - CyberLink Corp.) Hidden
    D3DX10 (x32 Version: 15.4.2368.0902 - Microsoft) Hidden
    Debugging Tools for Windows (x64) (HKLM\...\{DBFC6AAE-DCCB-4C23-B01C-3EDDDC03298B}) (Version: 6.12.2.633 - Microsoft Corporation)
    Energy Star (HKLM-x32\...\{FC0ADA4D-8FA5-4452-8AFF-F0A0BAC97EF7}) (Version: 1.0.9 - Hewlett-Packard Company)
    FirewallEngine (Version: 1.6.0.0 - Lavasoft) Hidden
    Google Chrome (HKLM-x32\...\Google Chrome) (Version: 41.0.2272.118 - Google Inc.)
    Google Update Helper (x32 Version: 1.3.26.9 - Google Inc.) Hidden
    Hewlett-Packard ACLM.NET v1.2.2.3 (x32 Version: 1.00.0000 - Hewlett-Packard Company) Hidden
    HomePatrol Sentinel (HKLM-x32\...\{C116BAF3-DC8A-4C85-BEA1-745DFDD57FD2}) (Version: 2.03.05 - Uniden)
    HP 3D DriveGuard (HKLM-x32\...\{13133E99-B0D5-4143-B832-AAD55C62A41C}) (Version: 6.0.19.1 - Hewlett-Packard Company)
    HP Connected Music (Meridian - installer) (HKLM-x32\...\StartHPConnectedMusic) (Version: 1.0 - Meridian Audio Ltd)
    HP CoolSense (HKLM-x32\...\{59F8C5AA-91BD-423D-BF05-09A80F39898F}) (Version: 2.10.62 - Hewlett-Packard Company)
    HP Customer Experience Enhancements (x32 Version: 6.0.1.8 - Hewlett-Packard) Hidden
    HP Documentation (HKLM-x32\...\{B41C6B3F-F752-46EA-BC46-F26D3AD147B8}) (Version: 1.2.0.0 - Hewlett-Packard)
    HP MyRoom (HKLM-x32\...\{9C35EDE5-4B0F-45E7-A438-314BA889948E}) (Version: 9.0.0.0 - Hewlett-Packard Company)
    HP Postscript Converter (Version: 4.0.4100 - Hewlett-Packard) Hidden
    HP Quick Start (HKLM-x32\...\{574F0207-8E98-46CD-8F79-318348C98C46}) (Version: 1.0.4660.30220 - Hewlett-Packard)
    HP Recovery Manager (x32 Version: 9.00 - Hewlett-Packard) Hidden
    HP Registration Service (HKLM\...\{D1E8F2D7-7794-4245-B286-87ED86C1893C}) (Version: 1.2.6317.4309 - Hewlett-Packard)
    HP Support Assistant (HKLM-x32\...\{E35A3B13-78CD-4967-8AC8-AA9FDA693EDE}) (Version: 7.4.45.4 - Hewlett-Packard Company)
    HP System Event Utility (HKLM-x32\...\{3EDAF5B5-0CA9-4967-B103-FBFF1162C336}) (Version: 1.2.10 - Hewlett-Packard Company)
    HP Utility Center (HKLM\...\{73237EBB-B26F-4628-8754-4EFE563D72E9}) (Version: 2.1.5 - Hewlett-Packard Company)
    HP Wireless Button Driver (HKLM-x32\...\{30B2D1D8-0A07-4B71-9553-0710C5D31E35}) (Version: 1.1.2.1 - Hewlett-Packard Company)
    HPDetect (HKLM-x32\...\{CCCDD476-98F9-4B06-91DB-23F27CEC3BE1}) (Version: 1.0.0.0 - HP)
    Itibiti RTC (x32 Version: 0.0.1 - Itibiti Inc) Hidden
    Java 8 Update 40 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83218040F0}) (Version: 8.0.400 - Oracle Corporation)
    Java Auto Updater (x32 Version: 2.8.40.26 - Oracle Corporation) Hidden
    Kits Configuration Installer (x32 Version: 8.100.26846 - Microsoft) Hidden
    LavasoftTcpService (x32 Version: 2.3.3.0 - Lavasoft) Hidden
    Malwarebytes Anti-Malware version 2.1.4.1018 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.1.4.1018 - Malwarebytes Corporation)
    Microsoft .NET Framework 4 Multi-Targeting Pack (HKLM-x32\...\{CFEF48A8-BFB8-3EAC-8BA5-DE4F8AA267CE}) (Version: 4.0.30319 - Microsoft Corporation)
    Microsoft Application Error Reporting (Version: 12.0.6015.5000 - Microsoft Corporation) Hidden
    Microsoft Help Viewer 1.0 (HKLM\...\Microsoft Help Viewer 1.0) (Version: 1.0.30319 - Microsoft Corporation)
    Microsoft Help Viewer 1.0 (Version: 1.0.30319 - Microsoft Corporation) Hidden
    Microsoft Office (HKLM-x32\...\{90150000-0138-0409-0000-0000000FF1CE}) (Version: 15.0.4454.1510 - Microsoft Corporation)
    Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.30514.0 - Microsoft Corporation)
    Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
    Microsoft Visual C++ Compilers 2010 Standard - enu - x64 (HKLM\...\{88387B3B-B110-392F-B919-1A15B48F21D4}) (Version: 10.0.30319 - Microsoft Corporation)
    Microsoft Visual C++ Compilers 2010 Standard - enu - x86 (HKLM-x32\...\{370187B9-6964-38D0-851F-6C4898B0C2B1}) (Version: 10.0.30319 - Microsoft Corporation)
    Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
    Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{7299052b-02a4-4627-81f2-1818da5d550d}) (Version: 8.0.56336 - Microsoft Corporation)
    Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{837b34e3-7c30-493c-8f6a-2b0f04e2912c}) (Version: 8.0.59193 - Microsoft Corporation)
    Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{071c9b48-7c32-4621-a0ac-3f809523288f}) (Version: 8.0.56336 - Microsoft Corporation)
    Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version: 8.0.61000 - Microsoft Corporation)
    Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
    Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (HKLM\...\{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}) (Version: 9.0.30729.4148 - Microsoft Corporation)
    Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (HKLM-x32\...\{FF66E9F6-83E7-3A3E-AF14-8DE9A809A6A4}) (Version: 9.0.21022 - Microsoft Corporation)
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
    Microsoft Visual C++ 2010 x64 Redistributable - 10.0.30319 (HKLM\...\{DA5E371C-6333-3D8A-93A4-6FD5B20BCC6E}) (Version: 10.0.30319 - Microsoft Corporation)
    Microsoft Visual C++ 2010 x86 Redistributable - 10.0.30319 (HKLM-x32\...\{196BB40D-1578-3D01-B289-BEFC77A11A1E}) (Version: 10.0.30319 - Microsoft Corporation)
    Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.50727 (HKLM-x32\...\{15134cb0-b767-4960-a911-f2d16ae54797}) (Version: 11.0.50727.1 - Microsoft Corporation)
    Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.50727 (HKLM-x32\...\{22154f09-719a-4619-bb71-5b3356999fbf}) (Version: 11.0.50727.1 - Microsoft Corporation)
    Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.50727 (Version: 11.0.50727 - Microsoft Corporation) Hidden
    Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.50727 (Version: 11.0.50727 - Microsoft Corporation) Hidden
    Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.50727 (x32 Version: 11.0.50727 - Microsoft Corporation) Hidden
    Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.50727 (x32 Version: 11.0.50727 - Microsoft Corporation) Hidden
    Microsoft Windows Performance Toolkit (HKLM\...\{E7F9E526-2324-437B-A609-E8C5309465CB}) (Version: 4.8.0 - Microsoft Corporation)
    Microsoft Windows SDK for Windows 7 (7.1) (HKLM\...\SDKSetup_7.1.7600.0.30514) (Version: 7.1.7600.0.30514 - Microsoft Corporation)
    Microsoft Windows SDK for Windows 7 (7.1) (Version: 7.1.30514 - Microsoft Corporation) Hidden
    Microsoft Windows SDK Intellisense and Reference Assemblies (30514) (Version: 7.1.30514 - Microsoft Corporation) Hidden
    Movie Maker (x32 Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
    MSVCRT (x32 Version: 15.4.2862.0708 - Microsoft) Hidden
    MSVCRT110 (x32 Version: 16.4.1108.0727 - Microsoft) Hidden
    MSVCRT110_amd64 (Version: 16.4.1109.0912 - Microsoft) Hidden
    OEM Application Profile (HKLM-x32\...\{C89A97B6-F991-EBB5-77B7-927BCF420EBE}) (Version: 1.00.0000 - Advanced Micro Devices, Inc.)
    OnlineThreatsEngine (Version: 2.2.3.0 - Lavasoft) Hidden
    Photo Gallery (x32 Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
    Raptr (HKLM-x32\...\Raptr) (Version: - )
    Realtek Card Reader (HKLM-x32\...\{5BC2B5AB-80DE-4E83-B8CF-426902051D0A}) (Version: 6.3.370.70 - Realtek Semiconductor Corp.)
    Realtek Ethernet Controller Driver (HKLM-x32\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 8.36.826.2014 - Realtek)
    REALTEK Wireless LAN Driver (HKLM-x32\...\{A5107464-AA9B-4177-8129-5FF2F42DD322}) (Version: 1.00.13.1216 - REALTEK Semiconductor Corp.)
    Recycle Bin Receive (HKLM-x32\...\wincheck) (Version: 1.0.0.0 - Recycle Bin Receive)
    SDK ARM Additions (x32 Version: 8.100.26846 - Microsoft Corporation) Hidden
    SDK ARM Additions EULA (x32 Version: 8.100.26846 - Microsoft Corporations) Hidden
    SDK ARM Redistributables (x32 Version: 8.100.26846 - Microsoft Corporation) Hidden
    SDK Debuggers ARM (x32 Version: 8.100.26846 - Microsoft Corporation) Hidden
    Skype Click to Call (HKLM-x32\...\{6D1221A9-17BF-4EC0-81F2-27D30EC30701}) (Version: 7.3.16540.9015 - Microsoft Corporation)
    Skypeâ„¢ 7.2 (HKLM-x32\...\{24991BA0-F0EE-44AD-9CC8-5EC50AECF6B7}) (Version: 7.2.103 - Skype Technologies S.A.)
    SlimCleaner Plus (HKLM\...\{63144FD7-52F5-413A-8060-5A70D5B913DD}) (Version: 1.3.0 - SlimWare Utilities, Inc.)
    SlimDrivers (HKLM-x32\...\{5AD12E7A-D739-4451-9BD1-3610EC56D8F5}) (Version: 2.2.45206 - SlimWare Utilities, Inc.)
    Speccy (HKLM\...\Speccy) (Version: 1.28 - Piriform)
    swMSM (x32 Version: 12.0.0.1 - Adobe Systems, Inc) Hidden
    Synaptics Pointing Device Driver (HKLM\...\SynTPDeinstKey) (Version: 16.5.3.3 - Synaptics Incorporated)
    Utherverse 3D Client (HKLM-x32\...\Utherverse 3D Client) (Version: 1.9.4745 - Utherverse Digital Inc)
    Web Companion (HKLM-x32\...\{902C3D36-9254-437D-98AC-913B78E60864}_WebCompanion) (Version: 1.1.922.1860 - Lavasoft)
    WhoCrashed 5.03 (HKLM\...\WhoCrashed_is1) (Version: - Resplendence Software Projects Sp.)
    Windows Debugging WDK Integration (x32 Version: 8.100.26846 - Microsoft Corporation) Hidden
    Windows Driver Kit (x32 Version: 8.100.26846 - Microsoft Corporation) Hidden
    Windows Driver Kit ARM Additions Dev12 (x32 Version: 8.100.26846 - Microsoft Corporation) Hidden
    Windows Driver Kit ARM Additions MSBuild Content Dev12 (x32 Version: 8.100.26846 - Microsoft Corporation) Hidden
    Windows Driver Kit for Windows 8.1 (HKLM-x32\...\{aba88724-37eb-4f03-b83b-45199c5a7cf5}) (Version: 8.100.26846 - Microsoft Corporation)
    Windows Driver Kit MSBuild Content Dev12 (x32 Version: 8.100.26846 - Microsoft Corporation) Hidden
    Windows Live Communications Platform (x32 Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
    Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 16.4.3505.0912 - Microsoft Corporation)
    Windows Live Essentials (x32 Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
    Windows Live Installer (x32 Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
    Windows Live Photo Common (x32 Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
    Windows Live PIMT Platform (x32 Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
    Windows Live SOXE (x32 Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
    Windows Live SOXE Definitions (x32 Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
    Windows Live UX Platform (x32 Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
    Windows Live UX Platform Language Pack (x32 Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
    ZoneAlarm Firewall (x32 Version: 13.3.209.000 - Check Point Software Technologies Ltd.) Hidden
    ZoneAlarm Free Firewall (HKLM-x32\...\ZoneAlarm Free Firewall) (Version: 13.3.209.000 - Check Point)
    ZoneAlarm Security (x32 Version: 13.3.209.000 - Check Point Software Technologies Ltd.) Hidden
    ZoneAlarm Security Toolbar (HKCU\...\zonealarm) (Version: 1.8.29.17 - Check Point Software Technologies LTD)
    ZoneAlarm Security Toolbar (HKLM-x32\...\zonealarm) (Version: 1.8.29.17 - Check Point Software Technologies LTD)

    ========================= Devices: ================================


    ========================= Memory info: ===================================

    Percentage of memory in use: 38%
    Total physical RAM: 7366.26 MB
    Available physical RAM: 4520.05 MB
    Total Pagefile: 14790.26 MB
    Available Pagefile: 11580.9 MB
    Total Virtual: 4095.88 MB
    Available Virtual: 3938.36 MB

    ========================= Partitions: =====================================

    1 Drive c: (Windows) (Fixed) (Total:670.46 GB) (Free:613.69 GB) NTFS
    2 Drive d: (RECOVERY) (Fixed) (Total:26.62 GB) (Free:2.65 GB) NTFS

    ========================= Users: ========================================

    User accounts for \\JIMSPC

    Administrator Guest james


    **** End of log ****
     
  10. 2015/04/14
    Evan Omo

    Evan Omo Computer Support Technician Staff

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    In Control Panel< Uninstall a program remove the following items:

    CyberLink LabelPrint
    CyberLink Media Suite 10
    Cyberlink PhotoDirector
    CyberLink Power2Go 8
    CyberLink PowerDirector 10
    CyberLink PowerDVD
    HP Energy Star
    HP 3D DriveGuard
    HP Connected Music
    HP CoolSense
    HP Customer Experience Enhancements
    HP Documentation
    HP MyRoom
    HP Postscript Converter
    HP Quick Start
    HP Recovery Manager
    HP Registration Service
    HP Support Assistant
    HP System Event Utility
    HP Utility Center
    HPDetect
    Java 8 Update 40
    Microsoft Silverlight
    Raptr
    SlimCleaner Plus
    SlimDrivers
    ZoneAlarm Free Firewall
    ZoneAlarm Security Toolbar

    Then once those items have been removed download and run the ZoneAlarm Removal Tool.

    When ZoneAlarm has been removed along with the other programs that I told you to remove, reboot the computer and let me know if you are receiving any more BSOD's.
     
  11. 2015/04/14
    Arie

    Arie Administrator Administrator Staff

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    NETIO.SYS is a network diver. So start by updating all your drivers, including network drivers.

    Also, you have some old BitDefender drivers:

    BdfNdisf6.sys appears to be a BitDefender firewall driver

    Are also part of BitDefender. So I suggest updating or removing this software.
     
  12. 2015/04/14
    jimbo0706

    jimbo0706 Well-Known Member Thread Starter

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    I cant find bit defender in add or remove or any wear in my program files. I don't ever remember adding it.
     
  13. 2015/04/14
    jimbo0706

    jimbo0706 Well-Known Member Thread Starter

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    If the dates are right I bought the PC new in Dec of 2013 and the date there say 2012..
     
  14. 2015/04/15
    jimbo0706

    jimbo0706 Well-Known Member Thread Starter

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    Ok I will do this and get back to you in the morning.
     
  15. 2015/04/15
    jimbo0706

    jimbo0706 Well-Known Member Thread Starter

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    Ok I did every thing you said but the remove tool for zone alarm kept saying could not stop the service even though I got rid of zone alarm in add or remove.
     
  16. 2015/04/15
    Evan Omo

    Evan Omo Computer Support Technician Staff

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    Did the removal tool still complete successfully despite receiving that error message?
     
  17. 2015/04/15
    jimbo0706

    jimbo0706 Well-Known Member Thread Starter

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    Its said not able to stop Zone Alarm security and after you click on ok it says user canceled the uninstall..
     
  18. 2015/04/15
    Evan Omo

    Evan Omo Computer Support Technician Staff

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    If you click Start< Administrative Tools< Services, is ZoneAlarm listed in the Services window?
     
  19. 2015/04/15
    Arie

    Arie Administrator Administrator Staff

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  20. 2015/04/16
    jimbo0706

    jimbo0706 Well-Known Member Thread Starter

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    yes its there but disabled. I even tried removing in safe mode.
     
  21. 2015/04/16
    jimbo0706

    jimbo0706 Well-Known Member Thread Starter

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