Keyboard Issue? "Num Lock" stops working when booted into OS.

Win XP on a Dell Laptop C400. The laptop boots up with the 'external' num lock working as it should. When in the OS the num lock will not work.

The keyboard originally was a PS2 laptop, then changed to a USB. Still no go.

The docking station also has been replaced with a new replacedment from Dell.

The situation also occurs out of the docking station.

The system has been shut down and rebooted quite a few times. No changes.

The system is in a remote site, so actual hands on troubleshooting is not an option at the moment.

Any suggestions?

 

Hi,

Two places I could think of:

See if there is a setting for Num Lock in the BIOS settings.

One of Windows "accessibility" settings changes the Num pad to a keyboard "mouse ". Have a look in Help and Support ...Num, accessibility, etc.

Matt

 

You have probably already checked. Does the keyboard need to be changed to a 101-102 type (keyboard in Control Panel or Device Manager).

Matt

 

Update:

Nothing as of yet has seemed to work.

I have tried to reset the registry to reflect that the numlock is always on with the registry edit.

I have applied the registry vbs.

I have also had the BIOS updated from A04 to A12.

All the above has been performed seperately with the system being rebooted after each procedure all with the same result.

 

Thanks, I will check that out. I appreciate all the efforts and responses greatly !