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Windows Vista Keeps getting BSOD

Discussion in 'Legacy Windows' started by zappe, 2010/05/31.

  1. 2010/05/31
    zappe

    zappe Inactive Thread Starter

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    I have a LG R200-G.CPFNV and run Windows Vista Ultimate.

    First it only BSOD when connecting to internet (starting up with ethernet cable in or connecting to wireless). When analyzing dumpfiles i found symsnap.sys as the problem and uninstalled Norton Ghost.

    The computer BSOD when uninstalling Norton Ghost and after reboot the program seems to be gone but still the same problem.

    I ran Norton Removal to eliminate Norton totally, after that the computer start up and after login tries to open IE and then BSOD (sometimes it seems to be before IE starts) and now its a new .sys-file in the BSOD so now i don't know what to do.

    I've runed Ccleaner and fixed some registry issue but same problem.

    When running in safe mode with networking the computer doesn't crash and Internet works.

    Do you guys have any ideas?

    Minidump is on this link, http://www.2shared.com/file/3LCFfSAb/Minidump_rar.html
     
    Last edited: 2010/05/31
    zappe,
    #1
  2. 2010/05/31
    PeteC

    PeteC SuperGeek Staff

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    You should know by now that we do not download files for analysis - debugging is your remit :)

    Run the dump file through BlueScreenView .....

    When scanning is done, go Edit>Select All.
    Go File>Save Selected Items, and save the report as BSOD.txt.
    Open BSOD.txt in Notepad, copy all content, and paste it into your next reply here.
     
    PeteC,
    #2


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  4. 2010/05/31
    zappe

    zappe Inactive Thread Starter

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    Sorry about that!

    Here's the info:

    ==================================================
    Dump File : Mini053110-12.dmp
    Crash Time : 2010-05-31 20:53:54
    Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
    Bug Check Code : 0x000000d1
    Parameter 1 : 0x00000001
    Parameter 2 : 0x00000002
    Parameter 3 : 0x00000000
    Parameter 4 : 0x00000000
    Caused By Driver : Ntfs.sys
    Caused By Address : Ntfs.sys+17311
    File Description :
    Product Name :
    Company :
    File Version :
    Processor : 32-bit
    Computer Name :
    Full Path : C:\Users\zappe\Desktop\Mini053110-12.dmp
    Processors Count : 2
    Major Version : 15
    Minor Version : 6002
    ==================================================
     
    zappe,
    #3
  5. 2010/05/31
    PeteC

    PeteC SuperGeek Staff

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    I've deleted all but one of the dump analyses as they are all exactly the same :)

    Your error with ntfs.sys is defined here ....
    I would do three things - one at a time, testing after each stage .....

    Update or re-install your NIC drivers - in Safe Mode you will be using, I think, a Windows generic driver and that is working OK.

    Check your memory .....

    The only satisfactory way of testing RAM is to test the installed RAM in various configurations. If you have a single module swap it around the slots. If you have a pair of modules run each one singly, swapping between slots; then run them in pairs swapping between pairs of slots. If you have 2 sets of matched modules do not get them mixed up.

    Note
    And finally check the hard drive using the drive manufacturer's diagnostic software - DOS version from a bootable CD .....

    Disk Diagnostic Software ....

    ExcelStore

    Hitachi/IBM

    Samsung

    Seagate, Maxtor, Quantum

    Western Digital
     
    PeteC,
    #4
  6. 2010/06/02
    zappe

    zappe Inactive Thread Starter

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    After some digging i found a restore image and did a restore instead.

    To time consuming to fix the problems.

    Thanks anyway!
     
    zappe,
    #5
  7. 2010/06/02
    PeteC

    PeteC SuperGeek Staff

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    Your decision :)

    Please mark this thread as 'Resolved', see .....
     
    PeteC,
    #6
  8. 2010/06/03
    zappe

    zappe Inactive Thread Starter

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    Done! :)
     
    zappe,
    #7

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