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I've got SPYWARE & I need help removing it!

Discussion in 'Malware and Virus Removal Archive' started by cpuwiz17, 2008/02/09.

  1. 2008/02/09
    cpuwiz17

    cpuwiz17 Inactive Thread Starter

    Joined:
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    Okay so ever since thursday night my computer has been having these "pop ups" and my desktop background has this "warning spyware threat has been detected on your pc" thing and now my computer is not really functional it moves slow. I already had spysweeper but it seems to have gotten rid of some of the spyware but not all of it. It still is moving slow and I still have major pop ups. If possible if somebody, well anybody please hellppp!
    Thank you.

    heres my hijackthis log:


    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 4:06:08 PM, on 2/9/2008
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\LEXBCES.EXE
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\system32\LEXPPS.EXE
    C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
    C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
    C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    C:\Program Files\Bonjour\mDNSResponder.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
    C:\WINDOWS\system32\rxjddnvj.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
    C:\Program Files\Lexmark X74-X75\lxbbbmgr.exe
    C:\Program Files\Common Files\AOL\1158024715\ee\AOLSoftware.exe
    C:\Program Files\Common Files\AOL\1158024715\ee\services\safetyCore\ver210_5_2_1\AOLSP Scheduler.exe
    C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
    C:\Program Files\Lexmark X74-X75\lxbbbmon.exe
    C:\Program Files\Common Files\AOL\Loader\aolload.exe
    C:\Program Files\Real\RealPlayer\RealPlay.exe
    C:\Program Files\BroadJump\Client Foundation\CFD.exe
    C:\PROGRA~1\Yahoo!\browser\ybrwicon.exe
    C:\PROGRA~1\SBCSEL~1\SMARTB~1\MotiveSB.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\WINDOWS\system32\regsvr32.exe
    C:\WINDOWS\system32\regsvr32.exe
    C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe
    C:\PROGRA~1\Yahoo!\browser\ycommon.exe
    C:\Program Files\Common Files\AOL\1158024715\ee\aolsoftware.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\WINDOWS\system32\wuauclt.exe
    c:\program files\common files\aol\1158024715\ee\aolsoftware.exe
    C:\PROGRA~1\Yahoo!\MESSEN~1\ymsgr_tray.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.comcast.net/toolbar2.0/search/
    R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://go.microsoft.com/fwlink/?LinkId=488
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1;*.local
    R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
    F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe,C:\WINDOWS\system32\rxjddnvj.exe,
    O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
    O4 - HKLM\..\Run: [tgcmd] "C:\Program Files\Support.com\bin\tgcmd.exe" /server /startmonitor /deaf
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe "
    O4 - HKLM\..\Run: [sscRun] "C:\Program Files\Common Files\AOL\1158024715\ee\SSCRun.exe "
    O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe "
    O4 - HKLM\..\Run: [Pure Networks Port Magic] "C:\PROGRA~1\PURENE~1\PORTMA~1\PortAOL.exe" -Run
    O4 - HKLM\..\Run: [OASClnt] "C:\Program Files\mcafee.com\antivirus\oasclnt.exe "
    O4 - HKLM\..\Run: [NI.UWA7P_0001_N91M0809] "C:\Documents and Settings\gg\My Documents\WinAntiVirusPro2007FreeInstall.exe" -nag
    O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
    O4 - HKLM\..\Run: [Lexmark X74-X75] "C:\Program Files\Lexmark X74-X75\lxbbbmgr.exe "
    O4 - HKLM\..\Run: [KernelFaultCheck] C:\WINDOWS\system32\dumprep 0 -k
    O4 - HKLM\..\Run: [HostManager] "C:\Program Files\Common Files\AOL\1158024715\ee\AOLSoftware.exe "
    O4 - HKLM\..\Run: [eSnips] "C:\Program Files\eSnips\ClientGW.exe "
    O4 - HKLM\..\Run: [EmailScan] "C:\Program Files\mcafee.com\antivirus\mcvsescn.exe "
    O4 - HKLM\..\Run: [AOLSPScheduler] "C:\Program Files\Common Files\AOL\1158024715\ee\services\safetyCore\ver210_5_2_1\AOLSP Scheduler.exe "
    O4 - HKLM\..\Run: [AOLDialer] "C:\Program Files\Common Files\AOL\ACS\AOLDial.exe "
    O4 - HKLM\..\Run: [RealTray] "C:\Program Files\Real\RealPlayer\RealPlay.exe" SYSTEMBOOTHIDEPLAYER
    O4 - HKLM\..\Run: [BJCFD] "C:\Program Files\BroadJump\Client Foundation\CFD.exe "
    O4 - HKLM\..\Run: [YBrowser] C:\PROGRA~1\Yahoo!\browser\ybrwicon.exe
    O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\SBCSEL~1\SMARTB~1\MotiveSB.exe
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe "
    O4 - HKLM\..\Run: [drmsrv32] C:\arbfikac.exe
    O4 - HKLM\..\Run: [jyfwbyxe] regsvr32 /u "C:\Documents and Settings\All Users\Application Data\jyfwbyxe.dll "
    O4 - HKLM\..\Run: [186bd402] "rundll32.exe" "C:\WINDOWS\system32\iaolaoeq.dll ",b
    O4 - HKLM\..\Run: [ktureruf] regsvr32 /u "C:\Documents and Settings\All Users\Application Data\ktureruf.dll "
    O4 - HKLM\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe" /startintray
    O4 - HKCU\..\Run: [Yahoo! Pager] "C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE" -quiet
    O4 - Global Startup: .protected
    O4 - Global Startup: SBC Self Support Tool.lnk = C:\Program Files\SBC Self Support Tool\bin\matcli.exe
    O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
    O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
    O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
    O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.exe.imgfarm.com/images/nocache/funwebproducts/ei/MyFunCardsFWBInitialSetup1.0.0.15-3.cab
    O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
    O20 - AppInit_DLLs: C:\WINDOWS\system32\mmmfhqfh.dll
    O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
    O23 - Service: AOL Connectivity Service (AOL ACS) - AOL LLC - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
    O23 - Service: AOL TopSpeed Monitor (AOL TopSpeedMonitor) - America Online, Inc - C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
    O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
    O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
    O23 - Service: ProtexisLicensing - Unknown owner - C:\WINDOWS\system32\PSIService.exe (file missing)
    O23 - Service: Webroot Spy Sweeper Engine (WebrootSpySweeperService) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe

    --
    End of file - 7155 bytes
     
  2. 2008/02/09
    Geri Lifetime Subscription

    Geri Inactive Alumni

    Joined:
    2003/03/02
    Messages:
    4,580
    Likes Received:
    7
    Hi cpuwiz17
    Welcome to Windowsbbs. :)

    Can you tell me what Anti-Virus program you're using?
    I see McAfee in the HJT log but only one entry, which is kind of strange.

    Please do these in the order given.

    Please download VundoFix.exe to your desktop
    • Double-click VundoFix.exe to run it.
    • Click the Scan for Vundo button.
    • Once it's done scanning, click the Remove Vundo button.
    • You will receive a prompt asking if you want to remove the files, click YES
    • Once you click yes, your desktop will go blank as it starts removing Vundo.
    • When completed, it will prompt that it will reboot your computer, click OK.
    • Please post the contents of C:\vundofix.txt and a new HiJackThis log in a reply to this thread.

    Note: It is possible that VundoFix encountered a file it could not remove. In this case, VundoFix will run on reboot, simply follow the above instructions starting from "Click the Scan for Vundo button" when VundoFix appears upon rebooting.

    Download ComboFix from [color= "Red"]Here[/color] to your Desktop.
    It's best to disable realtime protection applications as they sometimes interfere with the tool. Check this link for any applicable programs you may have.
    • Close all open programs and windows
    • Double click combofix.exe and follow the prompts.
    • Vista users right click Combofix.exe and select Run As Administrator.
    • When finished, it shall produce a log for you. Post that log and a HiJackthis log in your next reply
    Note: Do not mouseclick combofix's window while its running. That may cause it to stall


    Please post the Vundo log and the Combofix log.

    Thanks
    Geri
     
    Geri,
    #2

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