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Active Internet Security 2010 Problem

Discussion in 'Malware and Virus Removal Archive' started by TheTonic55, 2010/01/23.

  1. 2010/01/23
    TheTonic55

    TheTonic55 Inactive Thread Starter

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    [Active] Internet Security 2010 Problem

    I`m having major issues with Internet Security 2010. Ive tried doing a few things from reading on the forums but I cant seem to figure anything out. Ive downloaded the rkill.exe, and got it closed. Downloaded ComboFix. But the problem I`m having is that it won't install. Anything for that matter. Ive tried downloaded a few anti-ware programs but after they are put on the desktop and I try open them, nothing pops up. I also tried running/figuring out how to factory reboot, but everything is disabled. Any help would be greatly appreciated. I'm to the point that taking a hammer to it seems like the best idea.

    Don't know if this helps but its on a HP Parvilion zv5000. And running Win XP.

    Thank you for your time :)

    Edit: I tried downloading DDS, but each mirror says the page can't be loaded. I dont know if its because of the IS2010. It does that to alot of websites Ive noticed when I searching for a guide on how to remove it.
     
    Last edited: 2010/01/23
  2. 2010/01/23
    broni

    broni Moderator Malware Analyst

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    Are you able to post required DDS logs?
     

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  4. 2010/01/31
    TheTonic55

    TheTonic55 Inactive Thread Starter

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    it wouldn't let me download the dds logs
     
  5. 2010/01/31
    broni

    broni Moderator Malware Analyst

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  6. 2010/02/08
    TheTonic55

    TheTonic55 Inactive Thread Starter

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    it wouldn't let me open that link due to the fact of the is2010
     
  7. 2010/02/08
    broni

    broni Moderator Malware Analyst

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    Do you have another computer to reach the page?
     

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