internet explorer - unknown error

after logging onto my dial-up ISP, explorer closes with the following error message:

"IEXPLORE has caused an error in <unknown>.
IEXPLORE will now close.

If you continue experiencing problems,
try restarting your computer. "

I get the same problem when I try to run IE offline, as well.

The Internet Explorer Repair Tool isn't available through Accessibility-System Information, and the computer will not carry out a System Restore according to any previous System CheckPoint.

This problem arose a few days after having to "upgrade" from Prodigy to SBC Yahoo dial-up service. Also, my girlfriend attempted to load AOL (big mistake) - explorer pretty much died after that. how can I get explorer up and running again?

 

The Help file states that you should go to the Add/Remove in Control Panel and click on the Remove button when Repair/Uninstall options for Internet Explorer should become available.

However, I do not have Internet Explorer showing in Add/Remove on my Win XP Pro (FAT32) system.

IE6 is widely available on Magazine cover disks and you may use that to repair/reinstall it since it can be a big dwnload from MS.

 

Thanks, I'll try the add remove function and see if I can track down a CD copy of IE 6...can't do it here at work.

Hope she works!

 

If you're using win xp the repair tool isn't available. For more info on how to repair or reinstall IE 6 in xp go here .

 

oh, I should have mentioned...working from windows ME.