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Internet Explorer cannot display webpage

Discussion in 'Malware and Virus Removal Archive' started by TampaJoe, 2009/03/07.

  1. 2009/03/07
    TampaJoe

    TampaJoe Inactive Thread Starter

    Joined:
    2009/03/05
    Messages:
    5
    Likes Received:
    0
    I am trying to acces IE8 and receive the message "internet explorer cannot access webpage. No other issues with PC. I can access internet via AOL fine.
    Attached is the DDS (Ver_09-02-01.01) - NTFSx86
    Run by boscodope at 10:36:14.60 on Sat 03/07/2009
    Internet Explorer: 8.0.6001.18372
    Microsoft® Windows Vistaâ„¢ Home Premium 6.0.6000.0.1252.1.1033.18.3063.1959 [GMT -5:00]


    ============== Running Processes ===============

    C:\Windows\system32\wininit.exe
    C:\Windows\system32\lsm.exe
    C:\Windows\system32\svchost.exe -k DcomLaunch
    C:\Windows\system32\svchost.exe -k rpcss
    C:\Windows\System32\svchost.exe -k secsvcs
    C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
    C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
    C:\Windows\system32\svchost.exe -k netsvcs
    C:\Windows\system32\svchost.exe -k GPSvcGroup
    C:\Windows\system32\SLsvc.exe
    C:\Windows\system32\svchost.exe -k LocalService
    C:\Windows\system32\svchost.exe -k NetworkService
    C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
    C:\Windows\System32\spoolsv.exe
    C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
    C:\Windows\system32\taskeng.exe
    C:\Windows\system32\Dwm.exe
    C:\Windows\Explorer.EXE
    C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
    C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    C:\Program Files\Bonjour\mDNSResponder.exe
    C:\Windows\system32\svchost.exe -k hpdevmgmt
    C:\Windows\System32\svchost.exe -k HPZ12
    C:\Windows\System32\svchost.exe -k HPZ12
    C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
    C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS
    C:\Windows\system32\svchost.exe -k imgsvc
    C:\Windows\System32\svchost.exe -k WerSvcGroup
    C:\Windows\system32\SearchIndexer.exe
    C:\Windows\system32\DRIVERS\xaudio.exe
    C:\Windows\system32\WUDFHost.exe
    C:\Windows\system32\taskeng.exe
    C:\Windows\System32\mobsync.exe
    C:\Program Files\Windows Defender\MSASCui.exe
    C:\Windows\RtHDVCpl.exe
    C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
    C:\Program Files\Spare Backup\SpareBackup.exe
    C:\Program Files\Napster\napster.exe
    C:\Program Files\BigFix\bigfix.exe
    C:\Program Files\Common Files\aol\1195949557\ee\aolsoftware.exe
    C:\Program Files\HP\HP Software Update\hpwuSchd2.exe
    C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
    C:\Windows\System32\igfxtray.exe
    C:\Windows\System32\igfxpers.exe
    C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\Program Files\Linksys EasyLink Advisor\LinksysAgent.exe
    C:\Windows\ehome\ehtray.exe
    C:\Program Files\Ares\Ares.exe
    C:\Windows\System32\spool\drivers\w32x86\3\E_FATIEDA.EXE
    C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
    C:\Windows\system32\igfxsrvc.exe
    C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
    C:\Program Files\AOL 9.0a\waol.exe
    C:\Windows\ehome\ehmsas.exe
    C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
    C:\Program Files\AOL 9.0a\shellmon.exe
    C:\Program Files\Common Files\AOL\Topspeed\3.0\aoltpsd3.exe
    C:\Program Files\Windows Media Player\wmpnetwk.exe
    C:\Windows\system32\DllHost.exe
    C:\Windows\system32\DllHost.exe
    C:\Users\boscodope\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\C402RC0G\dds[1].scr
    C:\Windows\system32\wbem\wmiprvse.exe

    ============== Pseudo HJT Report ===============

    uSearch Bar = Preserve
    uStart Page = hxxp://www.gateway.com/g/startpage.html?Ch=Retail&SubCH=nofound&Br=GTW&Loc=ENG_US&Sys=DTP&M=GT5622
    uDefault_Page_URL = hxxp://www.gateway.com/g/startpage.html?Ch=Retail&SubCH=nofound&Br=GTW&Loc=ENG_US&Sys=DTP&M=GT5622
    mStart Page = hxxp://www.gateway.com/g/startpage.html?Ch=Retail&SubCH=nofound&Br=GTW&Loc=ENG_US&Sys=DTP&M=GT5622
    mDefault_Page_URL = hxxp://www.gateway.com/g/startpage.html?Ch=Retail&SubCH=nofound&Br=GTW&Loc=ENG_US&Sys=DTP&M=GT5622
    uInternet Settings,ProxyOverride = *.local
    uSearchURL,(Default) = hxxp://www.google.com/keyword/%s
    mSearchAssistant = hxxp://www.gateway.com/g/sidepanel.html?Ch=Retail&SubCH=nofound&Br=GTW&Loc=ENG_US&Sys=DTP&M=GT5622
    BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
    BHO: {1e8a6170-7264-4d0f-beae-d42a53123c75} - c:\program files\common files\symantec shared\coshared\browser\1.5\NppBho.dll
    BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.6.0_01\bin\ssv.dll
    BHO: Easy Photo Print: {9421dd08-935f-4701-a9ca-22df90ac4ea6} - c:\program files\epson software\easy photo print\EPTBL.dll
    BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar.dll
    BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.0.926.3450\swg.dll
    BHO: Google Dictionary Compression sdch: {c84d72fe-e17d-4195-bb24-76c02e2e7c4e} - c:\program files\google\google toolbar\component\fastsearch_219B3E1547538286.dll
    BHO: CBrowserHelperObject Object: {ca6319c0-31b7-401e-a518-a07c3db8f777} - c:\windows\system32\BAE.dll
    TB: Show Norton Toolbar: {90222687-f593-4738-b738-fbee9c7b26df} - c:\program files\common files\symantec shared\coshared\browser\1.5\UIBHO.dll
    TB: &Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar.dll
    TB: Easy Photo Print: {9421dd08-935f-4701-a9ca-22df90ac4ea6} - c:\program files\epson software\easy photo print\EPTBL.dll
    uRun: [EasyLinkAdvisor] "c:\program files\linksys easylink advisor\LinksysAgent.exe" /startup
    uRun: [ehTray.exe] c:\windows\ehome\ehTray.exe
    uRun: [ares] "c:\program files\ares\Ares.exe" -h
    uRun: [AOL Fast Start] "c:\program files\aol 9.0a\AOL.EXE" -b
    uRun: [EPSON NX100 Series] c:\windows\system32\spool\drivers\w32x86\3\e_fatieda.exe /fu "c:\windows\temp\E_S64ED.tmp" /EF "HKCU "
    mRun: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
    mRun: [RtHDVCpl] RtHDVCpl.exe
    mRun: [Google Desktop Search] "c:\program files\google\google desktop search\GoogleDesktop.exe" /startup
    mRun: [Spare Backup] "c:\program files\spare backup\SpareBackup.exe" /silent
    mRun: [NapsterShell] c:\program files\napster\napster.exe /systray
    mRun: [BigFix] c:\program files\bigfix\bigfix.exe /atstartup
    mRun: [HostManager] c:\program files\common files\aol\1195949557\ee\AOLSoftware.exe
    mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe "
    mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
    mRun: [Symantec PIF AlertEng] "c:\program files\common files\symantec shared\pif\{b8e1dd85-8582-4c61-b58f-2f227fca9a08}\pifsvc.exe" /a /m "c:\program files\common files\symantec shared\pif\{b8e1dd85-8582-4c61-b58f-2f227fca9a08}\AlertEng.dll "
    mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
    mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
    mRun: [Persistence] c:\windows\system32\igfxpers.exe
    mRun: [Adobe Photo Downloader] "c:\program files\adobe\photoshop album starter edition\3.2\apps\apdproxy.exe "
    mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe "
    mRun: [AppleSyncNotifier] c:\program files\common files\apple\mobile device support\bin\AppleSyncNotifier.exe
    mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
    mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe "
    mRunOnce: [Launcher] %WINDIR%\SMINST\launcher.exe
    StartupFolder: c:\users\boscod~1\appdata\roaming\micros~1\windows\startm~1\programs\startup\onenot~1.lnk - c:\program files\microsoft office\office12\ONENOTEM.EXE
    StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe
    IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0001-ABCDEFFEDCBC} - c:\program files\java\jre1.6.0_01\bin\ssv.dll
    IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~2\office12\ONBttnIE.dll
    IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
    DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
    DPF: {6F15128C-E66A-490C-B848-5000B5ABEEAC} - hxxps://h20436.www2.hp.com/ediags/dex/secure/HPDEXAXO.cab
    DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_01-windows-i586.cab
    DPF: {CAFEEFAC-0016-0000-0001-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_01-windows-i586.cab
    DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_01-windows-i586.cab
    DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} - hxxps://acxiom.webex.com/client/T25L/webex/ieatgpc1.cab
    Notify: igfxcui - igfxdev.dll
    AppInit_DLLs: c:\progra~1\google\google~1\GOEC62~1.DLL

    ============= SERVICES / DRIVERS ===============

    R1 IDSvix86;Symantec Intrusion Prevention Driver;c:\progra~2\symantec\defini~1\symcdata\idsdefs\20090129.001\IDSvix86.sys [2009-1-30 270384]
    R3 SYMNDISV;SYMNDISV;c:\windows\system32\drivers\symndisv.sys [2007-1-9 38200]
    S3 GoogleDesktopManager-061008-081103;Google Desktop Manager 5.7.806.10245;c:\program files\google\google desktop search\GoogleDesktop.exe [2007-8-25 29744]
    S3 NETw2v32;Intel(R) PRO/Wireless 2200BG Network Connection Driver for Windows Vista;c:\windows\system32\drivers\NETw2v32.sys [2006-11-2 2589184]

    =============== Created Last 30 ================

    2009-03-06 20:28 97,800 a------- c:\windows\system32\infocardapi.dll
    2009-03-06 20:28 105,016 a------- c:\windows\system32\PresentationCFFRasterizerNative_v0300.dll
    2009-03-06 20:28 622,080 a------- c:\windows\system32\icardagt.exe
    2009-03-06 20:28 37,384 a------- c:\windows\system32\infocardcpl.cpl
    2009-03-06 20:28 43,544 a------- c:\windows\system32\PresentationHostProxy.dll
    2009-03-06 20:28 11,264 a------- c:\windows\system32\icardres.dll
    2009-03-06 20:28 781,344 a------- c:\windows\system32\PresentationNative_v0300.dll
    2009-03-06 20:28 326,160 a------- c:\windows\system32\PresentationHost.exe
    2009-03-06 20:26 46,923,776 a------- c:\windows\ocsetup_install_NetFx3.etl
    2009-03-06 20:26 196,608 a------- c:\windows\ocsetup_cbs_install_NetFx3.perf
    2009-03-06 20:26 65,536 a------- c:\windows\ocsetup_cbs_install_NetFx3.dpx
    2009-03-06 20:16 96,760 a------- c:\windows\system32\dfshim.dll
    2009-03-06 20:16 282,112 a------- c:\windows\system32\mscoree.dll
    2009-03-06 20:16 41,984 a------- c:\windows\system32\netfxperf.dll
    2009-03-06 20:15 158,720 a------- c:\windows\system32\mscorier.dll
    2009-03-06 20:14 83,968 a------- c:\windows\system32\mscories.dll
    2009-03-05 07:13 <DIR> --d----- C:\ba1a99c8f7454844053603
    2009-02-28 13:34 <DIR> --d----- c:\programdata\UDL
    2009-02-28 13:34 <DIR> --d----- c:\progra~2\UDL
    2009-02-28 13:34 <DIR> --d----- c:\program files\Epson Software
    2009-02-28 13:31 86,528 a------- c:\windows\system32\E_FLBEDA.DLL
    2009-02-28 13:31 78,848 a------- c:\windows\system32\E_FD4BEDA.DLL
    2009-02-28 13:31 <DIR> --d----- c:\programdata\EPSON
    2009-02-28 13:31 <DIR> --d----- c:\progra~2\EPSON
    2009-02-28 13:30 <DIR> --d----- c:\program files\epson
    2009-02-28 13:30 44 a------- c:\windows\EPNX100.ini
    2009-02-28 13:25 71,680 a------- c:\windows\system32\escwiad.dll
    2009-02-15 00:00 428,032 a------- c:\windows\system32\EncDec.dll
    2009-02-15 00:00 217,088 a------- c:\windows\system32\psisrndr.ax
    2009-02-15 00:00 1,244,672 a------- c:\windows\system32\mcmde.dll
    2009-02-15 00:00 292,352 a------- c:\windows\system32\psisdecd.dll
    2009-02-15 00:00 177,152 a------- c:\windows\system32\mpg2splt.ax
    2009-02-15 00:00 80,896 a------- c:\windows\system32\MSNP.ax
    2009-02-15 00:00 68,608 a------- c:\windows\system32\Mpeg2Data.ax
    2009-02-15 00:00 57,856 a------- c:\windows\system32\MSDvbNP.ax
    2009-02-10 15:13 <DIR> --d----- c:\program files\DeductionPro 2008
    2009-02-10 15:08 <DIR> --d----- c:\program files\TaxCut08
    2009-02-06 08:51 <DIR> --dsh--- C:\found.002

    ==================== Find3M ====================

    2009-02-28 13:32 86,016 a------- c:\windows\inf\infstrng.dat
    2009-02-28 13:32 86,016 a------- c:\windows\inf\infstor.dat
    2009-02-28 13:32 51,200 a------- c:\windows\inf\infpub.dat
    2009-01-15 05:05 911,872 a------- c:\windows\system32\wininet.dll
    2009-01-15 05:05 43,008 a------- c:\windows\system32\licmgr10.dll
    2009-01-15 05:04 18,944 a------- c:\windows\system32\corpol.dll
    2009-01-15 05:04 109,056 a------- c:\windows\system32\iesysprep.dll
    2009-01-15 05:04 132,096 a------- c:\windows\system32\ieUnatt.exe
    2009-01-15 05:04 109,568 a------- c:\windows\system32\PDMSetup.exe
    2009-01-15 05:04 107,520 a------- c:\windows\system32\RegisterIEPKEYs.exe
    2009-01-15 05:04 107,008 a------- c:\windows\system32\SetIEInstalledDate.exe
    2009-01-15 05:03 420,352 a------- c:\windows\system32\vbscript.dll
    2009-01-15 05:03 72,704 a------- c:\windows\system32\admparse.dll
    2009-01-15 05:03 71,680 a------- c:\windows\system32\iesetup.dll
    2009-01-15 05:03 66,560 a------- c:\windows\system32\wextract.exe
    2009-01-15 05:02 169,472 a------- c:\windows\system32\iexpress.exe
    2009-01-15 05:01 34,304 a------- c:\windows\system32\imgutil.dll
    2009-01-15 05:00 48,128 a------- c:\windows\system32\mshtmler.dll
    2009-01-15 05:00 45,568 a------- c:\windows\system32\mshta.exe
    2009-01-15 04:50 156,160 a------- c:\windows\system32\msls31.dll
    2009-01-14 23:16 52,736 a------- c:\windows\apppatch\iebrshim.dll
    2008-12-12 11:18 87,336 a------- c:\windows\system32\dns-sd.exe
    2008-12-12 11:11 61,440 a------- c:\windows\system32\dnssd.dll
    2008-12-11 03:16 174 a--sh--- c:\program files\desktop.ini
    2008-12-06 13:57 330 a------- c:\users\boscod~1\appdata\roaming\wklnhst.dat
    2008-06-11 02:09 665,600 a------- c:\windows\inf\drvindex.dat
    2006-11-02 07:42 287,440 a------- c:\windows\inf\perflib\0409\perfi.dat
    2006-11-02 07:42 287,440 a------- c:\windows\inf\perflib\0409\perfh.dat
    2006-11-02 07:42 30,674 a------- c:\windows\inf\perflib\0409\perfd.dat
    2006-11-02 07:42 30,674 a------- c:\windows\inf\perflib\0409\perfc.dat
    2006-11-02 04:20 287,440 a------- c:\windows\inf\perflib\0000\perfi.dat
    2006-11-02 04:20 287,440 a------- c:\windows\inf\perflib\0000\perfh.dat
    2006-11-02 04:20 30,674 a------- c:\windows\inf\perflib\0000\perfd.dat
    2006-11-02 04:20 30,674 a------- c:\windows\inf\perflib\0000\perfc.dat

    ============= FINISH: 10:37:06.77 ===============
    DDS.


    DDS (Ver_09-02-01.01)

    Microsoft® Windows Vistaâ„¢ Home Premium
    Boot Device: \Device\HarddiskVolume2
    Install Date: 8/25/2007 12:43:54 PM
    System Uptime: 3/7/2009 10:22:55 AM (0 hours ago)

    Motherboard: ECS | | 945GCT-NM
    Processor: Genuine Intel(R) CPU 2160 @ 1.80GHz | Socket 775 | 1800/200mhz

    ==== Disk Partitions =========================

    C: is FIXED (NTFS) - 363 GiB total, 274.378 GiB free.
    D: is FIXED (NTFS) - 10 GiB total, 4.426 GiB free.
    E: is CDROM ()
    G: is Removable
    H: is Removable
    I: is Removable
    J: is Removable

    ==== Disabled Device Manager Items =============

    Class GUID: {4d36e972-e325-11ce-bfc1-08002be10318}
    Description: Microsoft 6to4 Adapter
    Device ID: ROOT\*6TO4MP\0000
    Manufacturer: Microsoft
    Name: Microsoft 6to4 Adapter
    PNP Device ID: ROOT\*6TO4MP\0000
    Service: tunnel

    ==== System Restore Points ===================


    ==== Installed Programs ======================

    32 Bit HP CIO Components Installer
    Activation Assistant for the 2007 Microsoft Office suites
    Adobe Acrobat and Reader 8.1.2 Security Update 1 (KB403742)
    Adobe Flash Player 10 ActiveX
    Adobe Reader 8.1.2
    Adobe Reader 8.1.2 Security Update 1 (KB403742)
    Adobe Shockwave Player
    Adobe® Photoshop® Album Starter Edition 3.2
    AIO_CDA_ProductContext
    AIO_CDA_Software
    AIO_Scan
    AOL Uninstaller (Choose which Products to Remove)
    AppCore
    Apple Mobile Device Support
    Apple Software Update
    Ares 2.0.9
    AV
    Bejeweled 2 Deluxe
    BigFix
    Blackhawk Striker 2
    Bonjour
    Browser Address Error Redirector
    BufferChm
    C5100
    c5100_Help
    ccCommon
    Copy
    CustomerResearchQFolder
    DeductionPro 2007
    DeductionPro 2008
    Destinations
    DeviceManagementQFolder
    Digital Media Reader
    Diner Dash
    DocProc
    DocProcQFolder
    Drivers Install For Linksys Easylink Advisor
    Epson Easy Photo Print 2
    EPSON NX100 Series Printer Uninstall
    EPSON Scan
    eSupportQFolder
    Family Feud 2
    FATE
    Fax
    Gateway Connect
    Gateway Game Console
    Gateway Recovery Center Installer
    GearDrvs
    Google Desktop
    Google Toolbar for Internet Explorer
    Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
    Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
    HP Customer Participation Program 8.0
    HP Imaging Device Functions 8.0
    HP OCR Software 8.0
    HP Photosmart Essential
    HP Photosmart.All-In-One Driver Software 8.0 .A
    HP Solution Center 8.0
    HP Update
    HPProductAssistant
    HPSSupply
    HyperLoad - Mah Jongg
    Intel(R) Graphics Media Accelerator Driver
    iTunes
    Java(TM) SE Runtime Environment 6 Update 1
    LabelPrint
    Linksys EasyLink Advisor 1.6 (0032)
    LiveUpdate 3.2 (Symantec Corporation)
    LiveUpdate Notice (Symantec Corporation)
    MarketResearch
    Microsoft .NET Framework 3.5 SP1
    Microsoft Money Essentials
    Microsoft Money Shared Libraries
    Microsoft Office Excel 2003
    Microsoft Office Excel MUI (English) 2007
    Microsoft Office Home and Student 2007
    Microsoft Office OneNote MUI (English) 2007
    Microsoft Office PowerPoint 2003
    Microsoft Office PowerPoint MUI (English) 2007
    Microsoft Office Proof (English) 2007
    Microsoft Office Proof (French) 2007
    Microsoft Office Proof (Spanish) 2007
    Microsoft Office Proofing (English) 2007
    Microsoft Office Shared MUI (English) 2007
    Microsoft Office Shared Setup Metadata MUI (English) 2007
    Microsoft Office Word MUI (English) 2007
    Microsoft Visual C++ 2005 Redistributable
    Microsoft Works
    Microsoft WSE 2.0 SP3 Runtime
    MobileMe Control Panel
    MSXML 4.0 SP2 (KB936181)
    MSXML 4.0 SP2 (KB941833)
    MSXML 4.0 SP2 (KB954430)
    Napster
    Napster Burn Engine
    Norton 360
    Norton 360 (Symantec Corporation)
    Norton 360 Help
    Norton Confidential Browser Component
    Norton Confidential Web Authentification Component
    Norton Confidential Web Protection Component
    Norton Security Scan
    Norton Security Scan (Symantec Corporation)
    OptiPix Pro
    Pdf995 (installed by TaxCut)
    PdfEdit995 (installed by TaxCut)
    Penguins!
    Photo Viewer V3.03fs
    Polar Bowler
    Polar Golfer
    Power2Go 5.0
    QuickTime
    Realtek 8169 PCI, 8168 and 8101E PCIe Ethernet Network Card Driver for Windows Vista
    Realtek High Definition Audio Driver
    RTC Client API v1.2
    Safari
    Savings Bond Wizard
    Scan
    Soft Data Fax Modem with SmartCP
    SolutionCenter
    Spare Backup
    SPBBC 32bit
    Status
    SuppSoft
    Symantec Real Time Storage Protection Component
    Symantec Technical Support Controls
    SymNet
    TaxCut New Jersey 2007
    TaxCut Premium + State + Efile 2007
    TaxCut Premium + State + Efile 2008
    Toolbox
    Tradewinds
    TrayApp
    UnloadSupport
    Viewpoint Media Player
    Virtual Villagers - A New Home
    WebEx
    WebReg

    ==== End Of File ===========================

    I've tried the general troubleshooting that Microsoft suggests in their help service but nothing has worked.
     
  2. 2009/03/10
    Geri Lifetime Subscription

    Geri Inactive Alumni

    Joined:
    2003/03/02
    Messages:
    4,580
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    7
    Hi TampaJoe

    I'm not seeing any malware in your log.

    I would post this problem in the Internet Explorer section here.

    Geri
     
    Geri,
    #2

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