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Internet Cuts Out When Computer Idle

Discussion in 'General Internet' started by thescribe, 2009/01/11.

  1. 2009/01/11
    thescribe

    thescribe Inactive Thread Starter

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    I recently got a wireless router for my home. Everything works fine until I leave my computer for an hour or so and then come back. My connection is cut and I have to turn the router on and off to get the connection back. I know this happens every once in a while but this is every time.

    I am wondering if there is some kind of settings that I should check on my windows or some way to check the settings on the router before I call my ISP about it.

    For the record I have one computer with Vista and one computer (the one that is connected via wire to the router) on Windows.

    Thanks for any tips.
     
  2. 2009/01/11
    wildfire

    wildfire Getting Old

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    What model router do you have?
     

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  4. 2009/01/11
    thescribe

    thescribe Inactive Thread Starter

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    The label says D-Link with a model no. DSL-2640T.
     
  5. 2009/01/11
    wildfire

    wildfire Getting Old

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    Ok, I can't find that manual but I found one for DSL-2640D, I'm assuming they're similar...

    You may need to set the "Keep Alive" setting on "Section 5 - Home" page 26 in the manual link above (Right hand side - Product Manual).

    Let me know if that helps.
     

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