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Resolved Intermittent IE8 "not responding"

Discussion in 'Internet Explorer & Microsoft Edge' started by Vicki, 2013/02/07.

  1. 2013/02/07
    Vicki

    Vicki Well-Known Member Thread Starter

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    I've been having this issue for quite some time, but it appears to be getting worse! :(

    It doesn't seem to matter what website I visit (this one included), it seems to take awhile to completely load the page. If I try using the scroll bar before the page is finished loading I will see the message (not responding) in space above the address bar (along with the web page description).

    If I wait until the page completely loads (by watching the little green progress bar) it will seem to work as it should. But there are times when it takes forever! I suspect it may have something to do with the advertisements loading? As that's the last thing that seems to load before the web pages respond properly.

    Is there something I may have set on my computer that is causing this slow down & "not responding" message?

    I've also noticed that some (though not all) videos that I view seem to be very choppy. Not sure if this is any relation to the problem I have or if it's something altogether different?

    I have scanned my computer with Malwarebytes and MSE--both came up clean. Have scanned & defragged, but doesn't appear to have improved anything.

    Is there something else I could/should check? I originally thought it may be my ISP or connection, but my wireless laptop (using Windows 8) works flawlessly, so I'd be surprised to think the issue was caused there.

    Hope someone can assist me to clear up this annoyance!

    Thanks!
    ~Vicki
     
    Last edited: 2013/02/07
  2. 2013/02/07
    Evan Omo

    Evan Omo Computer Support Technician Staff

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    Hi Vicki.

    Its possible that a background program is causing your computer to slow down and thus could explain why you are having the slow response time of IE8.

    It may be similar but there is no way to tell yet.

    Yes, lets try starting IE8 with no add-ons and see if that solves the problem. Click Start< All Programs< Accessories< System Tools< Internet Explorer (No Add-ons)

    Once IE8 starts with no add-ons see if you can visit some websites normally without IE8 locking up and taking a long time to load the webpages. If that works then you will have to open IE8 and click Tools< Manage add-ons and disable each add-on one at a time until you find the cuplrit thats causing the problem.

    If starting IE8 with no add-ons does not work then try Performing a clean boot in Windows XP and see if that makes any difference.
     

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  4. 2013/02/08
    Vicki

    Vicki Well-Known Member Thread Starter

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    No luck...

    Thank you for giving me some suggestions to try. Neither seemed to make any difference though, unfortunately!

    I'm thinking I may just have to learn to be a little more patient and let the web pages load completely before trying to do any scrolling! ;)

    My brother-in-law said one time that using MSE could cause that (due to "checking" webpages for safety?) but I have never found anything on the internet to substantiate that idea. :eek:

    Thanks again!
    ~Vicki
     
  5. 2013/02/08
    Evan Omo

    Evan Omo Computer Support Technician Staff

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    You could also try running TCP Optimizer and see if that helps speed up the loading of webpages.

    When you visit the webpage click on the .exe download link. After its downloaded, run the program and at the bottom click on the Optimal Option. Then click Ok to confirm the changes and reboot the computer when prompted. See if there is any difference now.
     
  6. 2013/02/08
    fdamp

    fdamp Well-Known Member

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    Vicki:

    I've had the problem with several of the websites I visit, particularly newsgroups and forums. One forum in particular (irv2.com) would often take 6 minutes just to load the opening page, then at least a couple of minutes for each forum.

    A couple of forum members have suggested "Simple Adblock for IE ", which I loaded this morning. I haven't tried that particular forum again since. I did notice, when it was taking such a long time, that along the bottom of the screen it would show "waiting for" some other website. Most often it was waiting for Facebook, and I'm not a member of Facebook and it isn't resident on my computer.

    Simple Adblock is a free program and will block up to 200 ad requests per day.

    BTW, I've also used Google Chrome as an alternative to IE. The pages load more quickly, even though the upload and download speeds are slightly slower on Google. Upload is about 12% slower and download is about 2% slower.
     
  7. 2013/02/08
    MrBill

    MrBill SuperGeek WindowsBBS Team Member

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    Most AV do check things when you are doing something. I have used Norton, McCrappy, AVG and now MSE and have really never noticed them doing anything to slow things down.

    Could be not enough RAM. To many programs running in the background or a number of other things.

    Try this. Shut the PC off completely. Then shut off your modem and router. Then turn them back on in this order. Modem, Router then PC. When turning them on, give them a couple of minutes to settle down and get the connection straight.

    Have you cleared your temp files and done a defrag lately? You can go to Start/Programs/Accessories/System Tools/Disk Cleanup and put a check in ALL the boxes and then run it. Then do a Defrag from the same place.

    Also in IE go to Tools/Internet Options/General Tab/Browsing History/Settings and lower Disc space down to about 50.

    More RAM would not hurt your machine either. You are at the very bare minimum for Windows 7.
     
    Last edited: 2013/02/08
  8. 2013/02/09
    Vicki

    Vicki Well-Known Member Thread Starter

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    Thanks to everyone for your suggestions! I have done a few of them but will give the rest a try (hopefully sometime this weekend!) and let you know my results.

    this was already at this setting.

    I did do a defrag, but not the disk clean-up? So will try that again and do it the right way! :)

    not that it might not make a difference, but I am running Windows XP Sp3 & IE8.

    Thanks again!
    ~Vicki
     
  9. 2013/02/09
    MrBill

    MrBill SuperGeek WindowsBBS Team Member

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    A disk Cleanup before the defrag is best. 1 GIG on XP is OK. 2 gigs would make a difference.
     
  10. 2013/02/11
    Vicki

    Vicki Well-Known Member Thread Starter

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    A little better now...

    Thanks again to everyone for your suggestions!

    I did redo the disk clean-up and defrag, that didn't appear to make much of a difference in my problem.

    Also tried the TCP optimizer. While the initial webpages appeared on screen faster, the same result (not responding) would still happen if I tried scrolling.

    I also downloaded that program "Simple ad-block for IE ". Now THAT seemed to make a difference! While still not perfect, I could probably live with it! As I stated in my original post, the problem appeared to be connected to ads loading....and the use of this program has seemed to have some affect.

    I still have some issues with the some videos I view being choppy, but that's something I can live with (bothers my husband more than me). I think it may have something to do with the way they are uploaded? (The videos that are mostly affected are from friends/family on facebook that have put them on there from their cell phones).

    Thanks again everyone! Happy surfin'!
    ~Vicki
     
  11. 2013/02/11
    Evan Omo

    Evan Omo Computer Support Technician Staff

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    Thanks for the update. :) Glad your issue is now resolved.
     
  12. 2013/02/17
    fdamp

    fdamp Well-Known Member

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    I find that, even with Simple Adblock activated, some sites still take ages to move around. It seems to affect those that are on the same bulletin board software as this one. When the load is hanging, there's usually a message down in the bottom LH corner that says it's "waiting for facebook something or other ".

    I'm not a Facebook member and don't have any Facebook software on the machine. Does the bulletin board use a Facebook feature in its display set-up?
     

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