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Inactive [InActive] Symtoms of a virus/malware??

Discussion in 'Malware and Virus Removal Archive' started by Dragonfly77, 2009/04/11.

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  1. 2009/04/11
    Dragonfly77

    Dragonfly77 Inactive Thread Starter

    Joined:
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    [FONT= "Lucida Sans Unicode"]I have contracted something and here are the symptoms:

    First issue: When I use a search engine (yahoo, msn, google, etc) I get the search result and all seems well. Then when I click on one of the results I am then redirected to another site. If I click the back button it will then take me to the site I choose.

    The second issue is that I cannot update my MBAM, Ccleaner, Symantec (Corp Edition), SpyBot or Super Anti-Spyware. I have ran all my scans successfully and they come up all clear.

    Third issue is my regedit is gone.

    Fourth issue is that all my previous restore points are gone as well.

    I have had this problem for about a week and I can't seem to find the issue. Please help!!!

    Many thanks!! :)[/FONT]
     
  2. 2009/04/12
    wildfire

    wildfire Getting Old

    Joined:
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    @Dragonfly77

    Can you read these instructions and try to follow them, if you are unable to download DDS then post back and one of the malware experts will assist in due course.

    @Heartbeat

    It's best to leave malware assistance to the experts on this board, they are quite busy at times but I'm sure one will help Dragonfly77 in due course.
     

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  4. 2009/04/13
    Dragonfly77

    Dragonfly77 Inactive Thread Starter

    Joined:
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    Ok, thank you for the quick response. Here is my DDS log:


    DDS (Ver_09-03-16.01) - NTFSx86
    Run by Shannon Del Real at 10:14:58.96 on 2009-04-13
    Internet Explorer: 7.0.5730.11
    Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1023.447 [GMT -4:00]


    ============== Running Processes ===============

    C:\WINDOWS\system32\svchost -k DcomLaunch
    svchost.exe
    C:\WINDOWS\System32\svchost.exe -k netsvcs
    svchost.exe
    svchost.exe
    C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Intel\Wireless\Bin\ZcfgSvc.exe
    C:\WINDOWS\Explorer.EXE
    C:\PROGRA~1\SYMANT~1\VPTray.exe
    C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
    C:\WINDOWS\system32\dla\tfswctrl.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
    C:\Program Files\Apoint\Apoint.exe
    C:\WINDOWS\system32\hphmon05.exe
    C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb12.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Apoint\Apntex.exe
    C:\Program Files\Symantec AntiVirus\DefWatch.exe
    C:\Program Files\Microsoft SQL Server\MSSQL$ALAMODE\Binn\sqlservr.exe
    C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTBCM\Binn\sqlservr.exe
    C:\WINDOWS\system32\svchost.exe -k imgsvc
    C:\Program Files\Symantec AntiVirus\Rtvscan.exe
    C:\WINDOWS\system32\fxssvc.exe
    C:\Program Files\Microsoft Office\OFFICE11\OUTLOOK.EXE
    C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE
    C:\WINDOWS\System32\svchost.exe -k HTTPFilter
    C:\Program Files\Internet Explorer\IEXPLORE.EXE
    C:\Program Files\Internet Explorer\IEXPLORE.EXE
    C:\Documents and Settings\Shannon Del Real\Local Settings\Temporary Internet Files\Content.IE5\WALNRCYH\dds[1].pif

    ============== Pseudo HJT Report ===============

    uSearchURL,(Default) = hxxp://www.google.com/keyword/%s
    EB: Real.com: {fe54fa40-d68c-11d2-98fa-00c0f0318afe} - c:\windows\system32\Shdocvw.dll
    uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
    mRun: [vptray] c:\progra~1\symant~1\VPTray.exe
    mRun: [IntelWireless] c:\program files\intel\wireless\bin\ifrmewrk.exe /tf Intel PROSet/Wireless
    mRun: [dla] c:\windows\system32\dla\tfswctrl.exe
    mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe "
    mRun: [ATIPTA] c:\program files\ati technologies\ati control panel\atiptaxx.exe
    mRun: [Apoint] c:\program files\apoint\Apoint.exe
    mRun: [HPHUPD05] c:\program files\hewlett-packard\{45b6180b-dcab-4093-8ee8-6164457517f0}\hphupd05.exe
    mRun: [HPHmon05] c:\windows\system32\hphmon05.exe
    mRun: [HPDJ Taskbar Utility] c:\windows\system32\spool\drivers\w32x86\3\hpztsb12.exe
    IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
    IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
    IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
    IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {08B0E5C0-4FCB-11CF-AAA5-00401C608501}
    IE: {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - {2EAF5BB0-070F-11D3-9307-00C04FAE2D4F} - c:\progra~1\mi3aa1~1\INetRepl.dll
    IE: {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - {2EAF5BB0-070F-11D3-9307-00C04FAE2D4F} - c:\progra~1\mi3aa1~1\INetRepl.dll
    IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
    IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - {FE54FA40-D68C-11d2-98FA-00C0F0318AFE} - c:\windows\system32\Shdocvw.dll
    Handler: cetihpz - {CF184AD3-CDCB-4168-A3F7-8E447D129300} - c:\program files\hp\hpcoretech\comp\hpuiprot.dll
    Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.dll
    Notify: AtiExtEvent - Ati2evxx.dll
    Notify: IntelWireless - c:\program files\intel\wireless\bin\LgNotify.dll
    Notify: NavLogon - c:\windows\system32\NavLogon.dll
    SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
    SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL

    ================= FIREFOX ===================

    FF - ProfilePath - c:\docume~1\shanno~1\applic~1\mozilla\firefox\profiles\mfab0fsy.default\
    FF - prefs.js: browser.startup.homepage - www.google.com
    FF - plugin: c:\documents and settings\shannon del real\application data\mozilla\firefox\profiles\mfab0fsy.default\extensions\moveplayer@movenetworks.com\platform\winnt_x86-msvc\plugins\npmnqmp071101000055.dll
    FF - plugin: c:\program files\java\jre1.5.0_08\bin\NPJava11.dll
    FF - plugin: c:\program files\java\jre1.5.0_08\bin\NPJava12.dll
    FF - plugin: c:\program files\java\jre1.5.0_08\bin\NPJava13.dll
    FF - plugin: c:\program files\java\jre1.5.0_08\bin\NPJava14.dll
    FF - plugin: c:\program files\java\jre1.5.0_08\bin\NPJava32.dll
    FF - plugin: c:\program files\java\jre1.5.0_08\bin\NPJPI150_08.dll
    FF - plugin: c:\program files\java\jre1.5.0_08\bin\NPOJI610.dll
    FF - plugin: c:\program files\viewpoint\viewpoint experience technology\npViewpoint.dll

    ============= SERVICES / DRIVERS ===============

    R1 SAVRT;SAVRT;c:\program files\symantec antivirus\savrt.sys [2004-2-9 301200]
    R2 ccEvtMgr;Symantec Event Manager;c:\program files\common files\symantec shared\ccEvtMgr.exe [2004-2-29 255096]
    R2 ccSetMgr;Symantec Settings Manager;c:\program files\common files\symantec shared\ccSetMgr.exe [2004-2-29 242808]
    R2 MSSQL$ALAMODE;MSSQL$ALAMODE;c:\program files\microsoft sql server\mssql$alamode\binn\sqlservr.exe [2005-5-4 9158656]
    R2 SAVRTPEL;SAVRTPEL;c:\program files\symantec antivirus\Savrtpel.sys [2004-2-9 37008]
    R2 Symantec AntiVirus;Symantec AntiVirus;c:\program files\symantec antivirus\Rtvscan.exe [2004-3-12 1221864]
    R3 NAVENG;NAVENG;c:\progra~1\common~1\symant~1\virusd~1\20090408.003\naveng.sys [2009-4-8 89104]
    R3 NAVEX15;NAVEX15;c:\progra~1\common~1\symant~1\virusd~1\20090408.003\navex15.sys [2009-4-8 876144]
    S1 SASDIFSV;SASDIFSV;\??\c:\documents and settings\administrator\desktop\superantispyware\sasdifsv.sys --> c:\documents and settings\administrator\desktop\superantispyware\SASDIFSV.SYS [?]
    S1 SASKUTIL;SASKUTIL;\??\c:\documents and settings\administrator\desktop\superantispyware\saskutil.sys --> c:\documents and settings\administrator\desktop\superantispyware\SASKUTIL.sys [?]
    S3 ccPwdSvc;Symantec Password Validation;c:\program files\common files\symantec shared\ccPwdSvc.exe [2004-2-29 87160]
    S3 pmxscan;Visioneer USB Service;c:\windows\system32\drivers\usbscan.sys [2006-8-27 15104]
    S3 SASENUM;SASENUM;\??\c:\documents and settings\administrator\desktop\superantispyware\sasenum.sys --> c:\documents and settings\administrator\desktop\superantispyware\SASENUM.SYS [?]
    S3 SavRoam;SAVRoam;c:\program files\symantec antivirus\SavRoam.exe [2004-3-12 169192]
    S4 SQLAgent$ALAMODE;SQLAgent$ALAMODE;c:\program files\microsoft sql server\mssql$alamode\binn\sqlagent.EXE [2005-5-3 323584]

    =============== Created Last 30 ================

    2009-04-12 00:05 <DIR> a-dshr-- C:\cmdcons
    2009-04-12 00:03 161,792 a------- c:\windows\SWREG.exe
    2009-04-12 00:03 98,816 a------- c:\windows\sed.exe
    2009-04-12 00:03 389,120 a------- c:\windows\system32\CF14941.exe
    2009-04-12 00:03 <DIR> --d----- C:\ComboFix
    2009-04-10 11:50 38,218 a------- c:\windows\alaredun.ini
    2009-04-08 20:06 <DIR> --d----- C:\EmergencyUtils
    2009-04-08 19:48 <DIR> --d----- c:\program files\palmOne
    2009-04-08 16:16 <DIR> --d----- c:\docume~1\alluse~1\applic~1\NortonInstaller
    2009-04-04 14:50 <DIR> --d----- c:\docume~1\shanno~1\applic~1\SUPERAntiSpyware.com
    2009-04-04 14:50 <DIR> --d----- c:\program files\common files\Wise Installation Wizard
    2009-04-03 18:15 <DIR> --d----- c:\program files\Trend Micro
    2009-03-31 20:08 1,089,593 -------- c:\windows\system32\dllcache\ntprint.cat
    2009-03-31 19:51 <DIR> --d----- c:\windows\system32\XPSViewer
    2009-03-31 19:49 597,504 -------- c:\windows\system32\dllcache\printfilterpipelinesvc.exe
    2009-03-31 19:49 575,488 -------- c:\windows\system32\xpsshhdr.dll
    2009-03-31 19:49 575,488 -------- c:\windows\system32\dllcache\xpsshhdr.dll
    2009-03-31 19:49 117,760 -------- c:\windows\system32\prntvpt.dll
    2009-03-31 19:49 89,088 -------- c:\windows\system32\dllcache\filterpipelineprintproc.dll
    2009-03-31 19:49 <DIR> --d----- C:\7cda0d99848c33892607e06e21
    2009-03-31 19:49 1,676,288 -------- c:\windows\system32\xpssvcs.dll
    2009-03-31 19:49 1,676,288 -------- c:\windows\system32\dllcache\xpssvcs.dll
    2009-03-30 14:07 <DIR> --d----- c:\docume~1\shanno~1\applic~1\Elluminate
    2009-03-26 08:52 <DIR> --d----- c:\program files\MSECache
    2009-03-25 17:04 0 a------- c:\windows\0
    2009-03-24 10:04 369,912 a------- c:\windows\system32\mercsettings.dll
    2009-03-17 10:01 81 a------- c:\windows\Mercury.ini
    2009-03-16 19:28 <DIR> --d----- c:\docume~1\alluse~1\applic~1\alamode

    ==================== Find3M ====================

    2009-04-06 15:32 38,496 a------- c:\windows\system32\drivers\mbamswissarmy.sys
    2009-04-06 15:32 15,504 a------- c:\windows\system32\drivers\mbam.sys
    2009-03-30 20:46 34 a------- c:\documents and settings\shannon del real\jagex_runescape_preferences.dat
    2009-03-24 17:35 996,600 a------- c:\windows\system32\auroraupgrade.dll
    2009-03-11 13:44 496,888 a------- c:\windows\system32\alatrans.dll
    2009-03-10 22:18 934,792 -------- c:\windows\system32\dllcache\WgaTray.exe
    2009-03-10 22:18 239,496 -------- c:\windows\system32\dllcache\wgaLogon.dll
    2009-03-02 10:36 1,582,328 a------- c:\windows\system32\wtusers.dll
    2009-03-02 09:38 447,736 a------- c:\windows\system32\alamail.dll
    2009-02-24 23:39 1,409 a------- c:\windows\fonts\ALAMODE.fot
    2009-02-24 23:39 1,409 a------- c:\windows\fonts\AFORM120.fot
    2009-02-24 23:39 1,409 a------- c:\windows\fonts\AFORM112.fot
    2009-02-24 23:39 1,409 a------- c:\windows\fonts\AFORM105.fot
    2009-02-24 23:39 1,409 a------- c:\windows\fonts\AFORM100.fot
    2009-02-24 23:39 1,409 a------- c:\windows\fonts\AFORM09B.fot
    2009-02-24 23:39 1,409 a------- c:\windows\fonts\AFORM090.fot
    2009-02-24 23:39 1,409 a------- c:\windows\fonts\AFORM080.fot
    2009-02-24 23:39 1,409 a------- c:\windows\fonts\ADATA095.fot
    2009-02-24 11:22 1,344,760 a------- c:\windows\system32\wtfiles.dll
    2009-02-21 15:48 70,775 a------- c:\windows\hpqins06.dat
    2009-02-21 15:38 71,293 a------- c:\windows\hpqins04.dat
    2009-02-09 07:13 1,846,784 a------- c:\windows\system32\win32k.sys
    2009-02-09 07:13 1,846,784 -------- c:\windows\system32\dllcache\win32k.sys
    2009-02-03 13:37 701,688 a------- c:\windows\system32\aconvert.dll
    2009-02-02 15:09 2,295,032 a------- c:\windows\system32\xsitenet.dll
    2009-01-28 13:32 3,442,032 a------- c:\windows\system32\filecabinet5.dll
    2009-01-16 22:35 3,594,752 -------- c:\windows\system32\dllcache\mshtml.dll
    2009-01-13 12:09 333,048 a------- c:\windows\system32\alaxml.dll
    2008-08-11 21:06 32,768 a--sh--- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008081120080812\index.dat

    ============= FINISH: 10:15:53.43 ===============


    Here is the attach:


    UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
    IF REQUESTED, ZIP IT UP & ATTACH IT

    DDS (Ver_09-03-16.01)

    Microsoft Windows XP Professional
    Boot Device: \Device\HarddiskVolume2
    Install Date: 2005-04-28 20:50:54
    System Uptime: 2009-04-13 08:56:28 (2 hours ago)

    Motherboard: Dell Inc. | | 0C5668
    Processor: Intel(R) Pentium(R) M processor 1.60GHz | Microprocessor | 798/133mhz

    ==== Disk Partitions =========================

    C: is FIXED (NTFS) - 89 GiB total, 53.662 GiB free.
    D: is CDROM ()
    F: is Removable

    ==== Disabled Device Manager Items =============

    Class GUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
    Description: Broadcom 440x 10/100 Integrated Controller
    Device ID: PCI\VEN_14E4&DEV_170C&SUBSYS_01891028&REV_02\4&2FA23535&0&00F0
    Manufacturer: Broadcom
    Name: Broadcom 440x 10/100 Integrated Controller
    PNP Device ID: PCI\VEN_14E4&DEV_170C&SUBSYS_01891028&REV_02\4&2FA23535&0&00F0
    Service: bcm4sbxp

    Class GUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
    Description: 1394 Net Adapter
    Device ID: V1394\NIC1394\12328E1384FC000
    Manufacturer: Microsoft
    Name: 1394 Net Adapter
    PNP Device ID: V1394\NIC1394\12328E1384FC000
    Service: NIC1394

    ==== System Restore Points ===================

    RP1: 2009-04-04 14:25:07 - System Checkpoint
    RP2: 2009-04-04 14:50:51 - Installed SUPERAntiSpyware Free Edition
    RP3: 2009-04-05 21:18:08 - System Checkpoint
    RP4: 2009-04-06 21:54:49 - System Checkpoint
    RP5: 2009-04-08 12:25:57 - System Checkpoint
    RP6: 2009-04-08 19:48:04 - Removed palmOne
    RP7: 2009-04-08 19:49:37 - Removed Musicmatch for Windows Media Player
    RP8: 2009-04-10 12:53:44 - System Checkpoint
    RP9: 2009-04-12 00:04:17 - ComboFix created restore point

    ==== Installed Programs ======================

    5600
    5600_Help
    5600Trb
    Adobe Flash Player ActiveX
    Adobe Flash Player Plugin
    Adobe Reader 7.0
    Adobe Shockwave Player
    AiO_Scan
    AiOSoftware
    ALPS Touch Pad Driver
    Apple Mobile Device Support
    Apple Software Update
    ATI Control Panel
    ATI Display Driver
    Bonjour
    Broadcom Management Programs 2
    Brother MFL-Pro Suite
    BufferChm
    Business Contact Manager for Outlook 2003
    CCleaner (remove only)
    Compatibility Pack for the 2007 Office system
    Conexant D110 MDC V.9x Modem
    CP_Package_Variety1
    CP_Package_Variety2
    CP_Package_Variety3
    CustomerResearchQFolder
    Dell Media Experience
    Dell Picture Studio v3.0
    Dell System Restore
    DellSupport
    Destinations
    DeviceManagementQFolder
    Digital Line Detect
    DigitImg
    DocProc
    DocumentViewer
    DocumentViewerQFolder
    eSupportQFolder
    Fax
    HijackThis 2.0.2
    Hotfix 2055 for SQL Server 2000 ENU (KB960082)
    Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
    Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
    Hotfix for Windows XP (KB954550-v5)
    HP Document Viewer 5.3
    HP Extended Capabilities 5.3
    HP Image Zone Express
    HP Imaging Device Functions 5.3
    HP Memories Disc
    HP PSC & OfficeJet 5.3.B
    HP Software Update
    HP Solution Center & Imaging Support Tools 5.3
    HPProductAssistant
    Image Web Server 8.1 IE Plugins (Build:3,4,0,242)
    Intel(R) PROSet/Wireless Software
    Internal Network Card Power Management
    Internet Explorer Default Page
    J2SE Runtime Environment 5.0 Update 8
    Jasc Paint Shop Photo Album 5
    Jasc Paint Shop Pro Studio, Dell Editon
    Java 2 Runtime Environment, SE v1.4.2_03
    LiveUpdate 2.0 (Symantec Corporation)
    Macromedia Flash Player
    Malwarebytes' Anti-Malware
    MarketResearch
    mCore
    mDrWiFi
    mHlpDell
    Microsoft .NET Framework 1.1
    Microsoft .NET Framework 1.1 Hotfix (KB928366)
    Microsoft .NET Framework 2.0 Service Pack 2
    Microsoft .NET Framework 3.0 Service Pack 2
    Microsoft .NET Framework 3.5 SP1
    Microsoft ActiveSync 4.0
    Microsoft Application Error Reporting
    Microsoft Compression Client Pack 1.0 for Windows XP
    Microsoft Internationalized Domain Names Mitigation APIs
    Microsoft National Language Support Downlevel APIs
    Microsoft Office Professional Edition 2003
    Microsoft Plus! Digital Media Edition Installer
    Microsoft Plus! Photo Story 2 LE
    Microsoft SQL Server Desktop Engine (ALAMODE)
    Microsoft User-Mode Driver Framework Feature Pack 1.0
    mIWA
    mIWCA
    mLogView
    mMHouse
    Modem Helper
    Mozilla Firefox (3.0.8)
    mPfMgr
    mPfWiz
    mProSafe
    MSN
    mSSO
    MSXML 4.0 SP2 (KB927978)
    MSXML 4.0 SP2 (KB936181)
    MSXML 4.0 SP2 (KB954430)
    MSXML 4.0 SP2 Parser and SDK
    mToolkit
    mWlsSafe
    mXML
    mZConfig
    NewCopy
    PDF-XChange 3
    Photosmart 140,240,7200,7600,7700,7900 Series
    PowerDVD 5.3
    ProductContext
    PS7700
    PSShortcuts
    PSUsage
    Qualxserve Service Agreement
    QuickTime
    Readme
    RealPlayer Basic
    Roblox for Shannon Del Real
    Scan
    ScannerCopy
    Security Update for CAPICOM (KB931906)
    Security Update for Windows Internet Explorer 7 (KB928090)
    Security Update for Windows Internet Explorer 7 (KB929969)
    Security Update for Windows Internet Explorer 7 (KB931768)
    Security Update for Windows Internet Explorer 7 (KB933566)
    Security Update for Windows Internet Explorer 7 (KB937143)
    Security Update for Windows Internet Explorer 7 (KB938127)
    Security Update for Windows Internet Explorer 7 (KB939653)
    Security Update for Windows Internet Explorer 7 (KB942615)
    Security Update for Windows Internet Explorer 7 (KB944533)
    Security Update for Windows Internet Explorer 7 (KB950759)
    Security Update for Windows Internet Explorer 7 (KB953838)
    Security Update for Windows Internet Explorer 7 (KB956390)
    Security Update for Windows Internet Explorer 7 (KB958215)
    Security Update for Windows Internet Explorer 7 (KB960714)
    Security Update for Windows Internet Explorer 7 (KB961260)
    Security Update for Windows Media Player (KB911564)
    Security Update for Windows Media Player 6.4 (KB925398)
    Security Update for Windows XP (KB923689)
    SolutionCenter
    Sonic DLA
    Sonic RecordNow!
    Sonic Update Manager
    Spybot - Search & Destroy
    Status
    SUPERAntiSpyware Free Edition
    Symantec AntiVirus
    TrayApp
    Unload
    Visual C++ 2008 x86 Runtime - (v9.0.30729)
    Visual C++ 2008 x86 Runtime - v9.0.30729.01
    WebFldrs XP
    WebReg
    Windows Genuine Advantage Notifications (KB905474)
    Windows Genuine Advantage Validation Tool (KB892130)
    Windows Internet Explorer 7
    Windows Media Format 11 runtime
    Windows Media Player 10
    Windows Media Player 11
    Windows XP Service Pack 3

    ==== Event Viewer Messages From Past Week ========

    2009-04-08 16:42:20, error: Service Control Manager [7031] - The Remote Procedure Call (RPC) service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Reboot the machine.
    2009-04-08 16:39:45, error: Service Control Manager [7031] - The Apple Mobile Device service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
    2009-04-08 16:15:43, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: SASDIFSV SASKUTIL
    2009-04-08 14:16:27, error: NetBT [4321] - The name "MSHOME :0" could not be registered on the Interface with IP address 192.168.1.107. The machine with the IP address 192.168.1.104 did not allow the name to be claimed by this machine.
    2009-04-08 12:38:34, error: Dhcp [1002] - The IP address lease 192.168.1.105 for the Network Card with network address 0012F04CE1B9 has been denied by the DHCP server 192.168.1.1 (The DHCP Server sent a DHCPNACK message).
    2009-04-08 10:25:31, error: NetBT [4321] - The name "MSHOME :0" could not be registered on the Interface with IP address 192.168.1.105. The machine with the IP address 192.168.1.104 did not allow the name to be claimed by this machine.
    2009-04-08 10:25:23, error: Dhcp [1002] - The IP address lease 192.168.1.2 for the Network Card with network address 0012F04CE1B9 has been denied by the DHCP server 192.168.1.1 (The DHCP Server sent a DHCPNACK message).
    2009-04-07 19:30:21, error: Print [19] - Sharing printer failed + 1722, Printer Intuit Internal Printer share name Printer2.
    2009-04-06 20:13:53, error: Service Control Manager [7000] - The SASKUTIL service failed to start due to the following error: The system cannot find the path specified.
    2009-04-06 20:13:53, error: Service Control Manager [7000] - The SASDIFSV service failed to start due to the following error: The system cannot find the path specified.
    2009-04-06 20:13:13, error: Service Control Manager [7000] - The SASENUM service failed to start due to the following error: The system cannot find the path specified.
    2009-04-08 19:02:30, error: Service Control Manager [7031] - The Apple Mobile Device service terminated unexpectedly. It has done this 2 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
    2009-04-08 19:14:50, error: Service Control Manager [7034] - The Bonjour Service service terminated unexpectedly. It has done this 1 time(s).
    2009-04-08 19:14:56, error: Service Control Manager [7031] - The Apple Mobile Device service terminated unexpectedly. It has done this 3 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
    2009-04-08 19:20:26, error: Service Control Manager [7031] - The Apple Mobile Device service terminated unexpectedly. It has done this 4 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
    2009-04-08 19:24:09, error: Service Control Manager [7034] - The Fax service terminated unexpectedly. It has done this 1 time(s).
    2009-04-08 19:24:15, error: Service Control Manager [7031] - The Apple Mobile Device service terminated unexpectedly. It has done this 5 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
    2009-04-08 19:24:21, error: Service Control Manager [7034] - The Fax service terminated unexpectedly. It has done this 2 time(s).
    2009-04-08 19:24:27, error: Service Control Manager [7034] - The Fax service terminated unexpectedly. It has done this 3 time(s).
    2009-04-08 19:26:47, error: Service Control Manager [7031] - The Apple Mobile Device service terminated unexpectedly. It has done this 6 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
    2009-04-08 19:31:54, error: Service Control Manager [7031] - The Apple Mobile Device service terminated unexpectedly. It has done this 7 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
    2009-04-08 19:31:59, error: Service Control Manager [7034] - The Fax service terminated unexpectedly. It has done this 4 time(s).
    2009-04-08 19:32:54, error: Service Control Manager [7032] - The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Apple Mobile Device service, but this action failed with the following error: The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.
    2009-04-08 19:40:48, error: sr [1] - The System Restore filter encountered the unexpected error '0xC0000243' while processing the file 'SAVRT' on the volume 'HarddiskVolume2'. It has stopped monitoring the volume.
    2009-04-08 19:46:35, error: DCOM [10005] - DCOM got error "%1058" attempting to start the service IDriverT with arguments "-Service" in order to run the server: {064CB054-2518-474E-B2E8-200049528C42}
    2009-04-08 19:56:49, error: DCOM [10005] - DCOM got error "%1058" attempting to start the service MDM with arguments " " in order to run the server: {0C0A3666-30C9-11D0-8F20-00805F2CD064}

    ==== End Of File ===========================
     
  5. 2009/04/14
    Juliet

    Juliet Well-Known Member

    Joined:
    2008/09/15
    Messages:
    976
    Likes Received:
    6
    Hi and welcome

    I can see ComboFix has been used on this computer.
    I want you to try and find the txt file it created in order for me to see what was and was not removed.

    C:\qoobox\quarantined_files.txt <-- is this file present? If so -- please post its contents.

    How about c:\Combofix\combofix.txt <-- Can you find this file? please post the contents if found.


    Please download RegQuery by Noviciate to your desktop
    • Copy the following registry keypath by highlighting the text and pressing CTRL and C at the same time
      • [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32]
    • Double click RegQuery.exe to run the program
    • Paste the text you have copied using CRTL and V, into the textbox
    • Click the Query button
    • A Notepad file will open. Please paste the contents in your next reply
    • You may now close the RegQuery program


    In your next reply post:
    RegQuery log
    And any of the Combofix files
     
  6. 2009/05/21
    Juliet

    Juliet Well-Known Member

    Joined:
    2008/09/15
    Messages:
    976
    Likes Received:
    6
    Due to the lack of feedback this Topic is closed.


    If you need this topic reopened, please contact a Staff member. Include the address of this thread in your request. This applies only to the original topic starter.
     
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