Inactive [InActive] No Wifi, no sound, unable to reset to factory condition.

Hello again, it's been a while.

I suspect some kind of mal-ware activity, need help figuring it out.

Little sister's ACER Aspire One is acting up in a peculiar way. I can't use it to connect to the internet anymore. I would go down to the icon tray to find the Connection icon, but it doesn't exist. I went to Network Connections to try to find any existing network connections but nothing was there. I attempted to create a new connection with the New Connection Wizard, however it does not progress after choosing Connection Type.

Oh and I can't open the Help & Support program. Which really worries me now.

I was willing to restore the mini-notebook to its factory condition, but it doesn't allow me to do so. Opened Acer eRecovery Management, chose "restore system to factory default" and clicked "Yes" and then "Next ". A little window popped up and presented an error:

See the end of this message for details on invoking
just-in-time (JIT) debugging instead of this dialog box.

************** Exception Text **************
System.Runtime.InteropServices.COMException (0x80070424): The specified service does not exist as an installed service.
at System.Management.ManagementScope.Initialize()
at System.Management.ManagementObjectSearcher.Initialize()
at System.Management.ManagementObjectSearcher.Get()
at eRecovery.PopUp_RestoreDiskPartitionInfo.timer_Start_Tick(Object sender, EventArgs e)
at System.Windows.Forms.Timer.OnTick(EventArgs e)
at System.Windows.Forms.Timer.Callback(IntPtr hWnd, Int32 msg, IntPtr idEvent, IntPtr dwTime)


************** Loaded Assemblies **************
mscorlib
Assembly Version: 1.0.5000.0
Win32 Version: 1.1.4322.2407
CodeBase: file:///c:/windows/microsoft.net/framework/v1.1.4322/mscorlib.dll
----------------------------------------
eRecoveryUI
Assembly Version: 2.1.3.0
Win32 Version: 2.1.3.0
CodeBase: file:///C:/Acer/Empowering%20Technology/eRecovery/eRecoveryUI.exe
----------------------------------------
Acer.Empowering.Windows.Forms
Assembly Version: 1.0.1.31810
Win32 Version: 1.0.1.31810
CodeBase: file:///C:/Acer/Empowering%20Technology/eRecovery/Acer.Empowering.Windows.Forms.DLL
----------------------------------------
System.Windows.Forms
Assembly Version: 1.0.5000.0
Win32 Version: 1.1.4322.2032
CodeBase: file:///c:/windows/assembly/gac/system.windows.forms/1.0.5000.0__b77a5c561934e089/system.windows.forms.dll
----------------------------------------
System
Assembly Version: 1.0.5000.0
Win32 Version: 1.1.4322.2407
CodeBase: file:///c:/windows/assembly/gac/system/1.0.5000.0__b77a5c561934e089/system.dll
----------------------------------------
System.Drawing
Assembly Version: 1.0.5000.0
Win32 Version: 1.1.4322.2032
CodeBase: file:///c:/windows/assembly/gac/system.drawing/1.0.5000.0__b03f5f7f11d50a3a/system.drawing.dll
----------------------------------------
Acer.Empowering.Framework.PasswordSetting
Assembly Version: 2.3.4000.0
Win32 Version: 2.3.4000.0
CodeBase: file:///C:/Acer/Empowering%20Technology/eRecovery/Acer.Empowering.Framework.PasswordSetting.DLL
----------------------------------------
Accessibility
Assembly Version: 1.0.5000.0
Win32 Version: 1.1.4322.573
CodeBase: file:///c:/windows/assembly/gac/accessibility/1.0.5000.0__b03f5f7f11d50a3a/accessibility.dll
----------------------------------------
System.Management
Assembly Version: 1.0.5000.0
Win32 Version: 1.1.4322.2032
CodeBase: file:///c:/windows/assembly/gac/system.management/1.0.5000.0__b03f5f7f11d50a3a/system.management.dll
----------------------------------------

************** JIT Debugging **************
To enable just in time (JIT) debugging, the config file for this
application or machine (machine.config) must have the
jitDebugging value set in the system.windows.forms section.
The application must also be compiled with debugging
enabled.

For example:

<configuration>
<system.windows.forms jitDebugging= "true" />
</configuration>

When JIT debugging is enabled, any unhandled exception
will be sent to the JIT debugger registered on the machine
rather than being handled by this dialog.


I am trying to install as many helpful applications from my laptop to my sister's, such as

HJT,

MBAM,

ccleaner,

recuva, < was wondering if that's something worth using.

zonealarm,

etc. Not sure what else I should have.

Here's a HJT log of her computer:
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 3:45:35 AM, on 11/28/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16735)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe
C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\Program Files\McAfee\MSK\MskSrver.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
c:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\Realtek\Audio\InstallShield\AzMixerSel.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Acer\Empowering Technology\eRecovery\eRAgent.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\PROGRA~1\LAUNCH~1\QtZgAcer.EXE
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe
C:\WINDOWS\system32\igfxext.exe
C:\Program Files\OpenOffice.org 3\program\soffice.exe
C:\Program Files\OpenOffice.org 3\program\soffice.bin
C:\Program Files\iPod\bin\iPodService.exe
C:\DOCUME~1\Kimberly\LOCALS~1\Temp\RtkBtMnt.exe
c:\PROGRA~1\mcafee\msc\mcuimgr.exe
C:\Acer\Empowering Technology\eRecovery\eRecovery.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://homepage.acer.com/rdr.aspx?b=ACAW&l=0409&s=0&o=xph&d=1008&m=aoa150
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://global.acer.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://homepage.acer.com/rdr.aspx?b=ACAW&l=0409&s=0&o=xph&d=1008&m=aoa150
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://go.microsoft.com/fwlink/?LinkId=74005
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R3 - URLSearchHook: AOLTBSearch Class - {EA756889-2338-43DB-8F07-D1CA6FB9C90D} - C:\Program Files\AOL\AIM Toolbar 5.0\aoltb.dll
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Adobe PDF Link Helper - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: McAfee Phishing Filter - {377C180E-6F0E-4D4C-980F-F45BD3D40CF4} - c:\PROGRA~1\mcafee\msk\mcapbho.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: AOL Toolbar Launcher - {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - C:\Program Files\AOL\AIM Toolbar 5.0\aoltb.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dll
O2 - BHO: McAfee SiteAdvisor BHO - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O2 - BHO: ZoneAlarm Spy Blocker BHO - {F0D4B231-DA4B-4daf-81E4-DFEE4931A4AA} - C:\Program Files\ZoneAlarmSB\bar\1.bin\SPYBLOCK.DLL
O3 - Toolbar: AIM Toolbar - {DE9C389F-3316-41A7-809B-AA305ED9D922} - C:\Program Files\AOL\AIM Toolbar 5.0\aoltb.dll
O3 - Toolbar: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: ZoneAlarm Spy Blocker - {F0D4B239-DA4B-4daf-81E4-DFEE4931A4AA} - C:\Program Files\ZoneAlarmSB\bar\1.bin\SPYBLOCK.DLL
O4 - HKLM\..\Run: [LaunchApp] Alaunch
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [AzMixerSel] C:\Program Files\Realtek\Audio\InstallShield\AzMixerSel.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe "
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe /SYNC
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [mcagent_exe] C:\Program Files\McAfee.com\Agent\mcagent.exe /runkey
O4 - HKLM\..\Run: [LManager] C:\PROGRA~1\LAUNCH~1\QtZgAcer.EXE
O4 - HKLM\..\Run: [PLFSetL] C:\WINDOWS\PLFSetL.exe
O4 - HKLM\..\Run: [snp2uvc] C:\WINDOWS\vsnp2uvc.exe
O4 - HKLM\..\Run: [eRecoveryService] C:\Acer\Empowering Technology\eRecovery\eRAgent.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe "
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe "
O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe "
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKUS\S-1-5-21-1618656104-1170644015-4075408155-1006\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe (User '?')
O4 - HKUS\S-1-5-21-1618656104-1170644015-4075408155-1006\..\Run: [Aim6] (User '?')
O4 - HKUS\S-1-5-21-1618656104-1170644015-4075408155-1006\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background (User '?')
O4 - S-1-5-21-1618656104-1170644015-4075408155-1006 Startup: OpenOffice.org 3.0.lnk = C:\Program Files\OpenOffice.org 3\program\quickstart.exe (User '?')
O4 - Startup: OpenOffice.org 3.0.lnk = C:\Program Files\OpenOffice.org 3\program\quickstart.exe
O4 - Global Startup: InterVideo WinCinema Manager.lnk = C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe
O8 - Extra context menu item: &AIM Search - c:\program files\aol\aim toolbar 5.0\resources\en-US\local\search.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: AIM Toolbar - {3369AF0D-62E9-4bda-8103-B4C75499B578} - C:\Program Files\AOL\AIM Toolbar 5.0\aoltb.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/win...ls/en/x86/client/wuweb_site.cab?1224987540937
O18 - Protocol: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O20 - Winlogon Notify: obwfvtx - obwfvtx.dll (file missing)
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ares Chatroom server (AresChatServer) - Ares Development Group - C:\Program Files\Ares\chatServer.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: IviRegMgr - InterVideo - C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe
O23 - Service: McAfee SiteAdvisor Service - Unknown owner - C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: McAfee Anti-Spam Service (MSK80Service) - McAfee, Inc. - C:\Program Files\McAfee\MSK\MskSrver.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

--
End of file - 10481 bytes

Hope this grabs your attention!

 

Is it possible to download MBAM into a flashdrive along with a recent update file, and install them onto a computer that is curren't incapable of accessing the internet?

 

Download ComboFix by sUBs from here, then transfer the file to the problem pc's desktop.


Please disable realtime protection applications as they sometimes interfere with the tool. Check this link for your applicable programs.

• Close all open programs and windows
• Double click ComboFix.exe and follow the prompts.
• It may reboot your computer and resume running when you logon. Wait for it to complete. When finished, it will open a log for you. Post that log in your next reply.

Note: Do not mouseclick combofix's window while its running. That may cause it to stall

 

ComboFix 08-11-30.01 - Kimberly 2008-12-01 2:46:43.2 - NTFSx86

Running from: e:\documents\Downloads\ComboFix.exe

WARNING -THIS MACHINE DOES NOT HAVE THE RECOVERY CONSOLE INSTALLED !!
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.

-------\Legacy_TCPSR


((((((((((((((((((((((((( Files Created from 2008-11-01 to 2008-12-01 )))))))))))))))))))))))))))))))
.

2008-11-28 11:30 . 2008-11-28 11:30 <DIR> d-------- c:\documents and settings\All Users\Application Data\Yahoo! Companion
2008-11-28 02:14 . 2008-12-01 02:59 225,312 --ahs---- c:\windows\system32\drivers\fidbox.dat
2008-11-28 02:14 . 2008-12-01 02:50 3,644 --ahs---- c:\windows\system32\drivers\fidbox.idx
2008-11-28 02:13 . 2008-11-28 02:13 <DIR> d-------- c:\program files\ZoneAlarmSB
2008-11-28 02:10 . 2008-11-28 02:10 <DIR> d-------- c:\documents and settings\All Users\Application Data\MailFrontier
2008-11-28 02:10 . 2008-07-09 09:05 75,248 --a------ c:\windows\zllsputility.exe
2008-11-28 02:10 . 2004-04-27 04:40 11,264 --a------ c:\windows\system32\SpOrder.dll
2008-11-28 02:10 . 2008-11-28 02:13 4,212 ---h----- c:\windows\system32\zllictbl.dat
2008-11-28 02:09 . 2008-11-28 02:09 <DIR> d-------- c:\program files\Zone Labs
2008-11-28 02:08 . 2008-11-28 11:11 <DIR> d-------- c:\windows\Internet Logs
2008-11-28 01:51 . 2008-11-28 01:51 <DIR> d-------- c:\program files\Trend Micro
2008-11-28 00:11 . 2008-11-28 00:11 <DIR> d-------- c:\program files\Recuva
2008-11-27 23:52 . 2008-11-27 23:52 <DIR> d-------- c:\program files\Yahoo!
2008-11-27 23:52 . 2008-11-27 23:52 <DIR> d-------- c:\program files\CCleaner
2008-11-16 11:19 . 2008-11-16 11:19 <DIR> d-------- c:\documents and settings\NetworkService\Application Data\SACore
2008-11-16 00:51 . 2008-11-16 00:51 <DIR> d-------- C:\894cae369580a8ad97bf
2008-11-15 10:50 . 2008-10-24 06:21 455,296 -----c--- c:\windows\system32\dllcache\mrxsmb.sys
2008-11-04 12:02 . 2008-11-04 12:02 <DIR> d-------- c:\program files\Ares
2008-11-03 21:18 . 2008-11-03 21:21 <DIR> d-------- c:\documents and settings\Kimberly\Application Data\LimeWire
2008-11-03 20:52 . 2008-11-03 20:52 <DIR> d-------- c:\documents and settings\Kimberly\Application Data\Apple Computer
2008-11-03 20:52 . 2008-04-17 13:12 107,368 --a------ c:\windows\system32\GEARAspi.dll
2008-11-03 20:52 . 2008-04-17 13:12 15,464 --a------ c:\windows\system32\drivers\GEARAspiWDM.sys
2008-11-03 20:51 . 2008-11-03 20:52 <DIR> d-------- c:\program files\iTunes
2008-11-03 20:51 . 2008-11-03 20:51 <DIR> d-------- c:\program files\iPod
2008-11-03 20:51 . 2008-11-03 20:52 <DIR> d-------- c:\documents and settings\All Users\Application Data\{3276BE95_AF08_429F_A64F_CA64CB79BCF6}
2008-11-03 20:50 . 2008-11-03 20:50 <DIR> d-------- c:\program files\Bonjour
2008-11-03 20:48 . 2008-11-03 20:50 <DIR> d-------- c:\program files\QuickTime
2008-11-03 20:48 . 2008-11-03 20:48 <DIR> d-------- c:\program files\Apple Software Update
2008-11-03 20:48 . 2008-11-03 20:48 <DIR> d-------- c:\documents and settings\All Users\Application Data\Apple Computer
2008-11-03 20:47 . 2008-10-01 13:01 32,000 --a------ c:\windows\system32\drivers\usbaapl.sys
2008-11-03 20:46 . 2008-11-03 20:49 <DIR> d-------- c:\program files\Common Files\Apple
2008-11-03 20:46 . 2008-11-03 20:46 <DIR> d-------- c:\documents and settings\All Users\Application Data\Apple

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-12-01 07:58 2,124,444 ----a-w c:\windows\Internet Logs\tvDebug.zip
2008-11-28 03:49 --------- d-----w c:\program files\Microsoft Works
2008-11-28 03:49 --------- d-----w c:\documents and settings\All Users\Application Data\Microsoft Help
2008-11-28 02:49 --------- d-----w c:\program files\Google
2008-11-16 05:52 14,336 ----a-w c:\windows\system32\svchost.exe
2008-11-03 19:57 --------- d-----w c:\program files\SiteAdvisor
2008-11-03 04:17 --------- d-----w c:\documents and settings\All Users\Application Data\SiteAdvisor
2008-11-03 02:01 --------- d-----w c:\documents and settings\All Users\Application Data\McAfee
2008-11-03 01:59 --------- d-----w c:\program files\McAfee
2008-10-30 00:35 0 ----a-w c:\documents and settings\Kimberly\Application Data\wklnhst.dat
2008-10-30 00:35 --------- d-----w c:\documents and settings\Kimberly\Application Data\Template
2008-10-29 03:20 --------- d-----w c:\documents and settings\Kimberly\Application Data\OpenOffice.org
2008-10-29 03:03 --------- d-----w c:\program files\OpenOffice.org 3
2008-10-29 03:03 --------- d-----w c:\program files\JRE
2008-10-29 03:03 --------- d-----w c:\program files\Java
2008-10-29 03:02 --------- d-----w c:\program files\Common Files\Java
2008-10-29 01:40 --------- d-----w c:\program files\Windows Media Connect 2
2008-10-29 01:33 --------- d-----w c:\program files\Netflix
2008-10-29 00:55 --------- d-----w c:\program files\MSXML 4.0
2008-10-26 02:29 --------- d-----w c:\program files\Viewpoint
2008-10-26 02:29 --------- d-----w c:\program files\AIM6
2008-10-26 02:29 --------- d-----w c:\documents and settings\Kimberly\Application Data\acccore
2008-10-26 02:29 --------- d-----w c:\documents and settings\All Users\Application Data\Viewpoint
2008-10-26 02:28 --------- d-----w c:\program files\Common Files\AOL
2008-10-26 02:28 --------- d-----w c:\documents and settings\All Users\Application Data\AOL OCP
2008-10-26 02:28 --------- d-----w c:\documents and settings\All Users\Application Data\AOL
2008-10-26 02:28 --------- d-----w c:\documents and settings\All Users\Application Data\acccore
2008-10-26 02:17 --------- d-----w c:\documents and settings\Kimberly\Application Data\InterVideo
2008-10-26 01:46 --------- d--h--w c:\program files\InstallShield Installation Information
2008-10-26 01:43 --------- d-----w c:\program files\Common Files\SNP2UVC
2008-10-26 01:42 --------- d-----w c:\program files\Acer Incorporated
2008-10-26 01:39 --------- d-----w c:\program files\Launch Manager
2008-10-24 11:21 455,296 ----a-w c:\windows\system32\drivers\mrxsmb.sys
2008-09-30 21:43 1,286,152 ----a-w c:\windows\system32\msxml4.dll
2008-09-15 12:12 1,846,400 ----a-w c:\windows\system32\win32k.sys
2008-09-10 01:14 1,307,648 ----a-w c:\windows\system32\msxml6.dll
2008-09-04 17:15 1,106,944 ----a-w c:\windows\system32\msxml3.dll
2008-08-15 17:51 32,768 --sha-w c:\windows\system32\config\systemprofile\Local Settings\Application Data\Microsoft\Feeds Cache\index.dat
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe "= "c:\windows\system32\ctfmon.exe" [2008-04-14 15360]
"MSMSGS "= "c:\program files\Messenger\msmsgs.exe" [2008-04-14 1695232]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"LaunchApp "= "Alaunch" [X]
"IgfxTray "= "c:\windows\system32\igfxtray.exe" [2008-02-28 141848]
"HotKeysCmds "= "c:\windows\system32\hkcmd.exe" [2008-02-28 166424]
"Persistence "= "c:\windows\system32\igfxpers.exe" [2008-02-28 137752]
"AzMixerSel "= "c:\program files\Realtek\Audio\InstallShield\AzMixerSel.exe" [2006-07-17 53248]
"SynTPEnh "= "c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2008-04-24 1044480]
"Adobe Reader Speed Launcher "= "c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2008-06-12 34672]
"IMJPMIG8.1 "= "c:\windows\IME\imjp8_1\IMJPMIG.EXE" [2008-04-14 208952]
"MSPY2002 "= "c:\windows\system32\IME\PINTLGNT\ImScInst.exe" [2008-04-14 59392]
"PHIME2002ASync "= "c:\windows\system32\IME\TINTLGNT\TINTSETP.EXE" [2008-04-14 455168]
"PHIME2002A "= "c:\windows\system32\IME\TINTLGNT\TINTSETP.EXE" [2008-04-14 455168]
"mcagent_exe "= "c:\program files\McAfee.com\Agent\mcagent.exe" [2007-08-04 582992]
"LManager "= "c:\progra~1\LAUNCH~1\QtZgAcer.EXE" [2008-05-13 821768]
"PLFSetL "= "c:\windows\PLFSetL.exe" [2007-07-05 94208]
"eRecoveryService "= "c:\acer\Empowering Technology\eRecovery\eRAgent.exe" [2008-05-22 425984]
"SunJavaUpdateSched "= "c:\program files\Java\jre1.6.0_07\bin\jusched.exe" [2008-06-10 144784]
"QuickTime Task "= "c:\program files\QuickTime\QTTask.exe" [2008-09-06 413696]
"iTunesHelper "= "c:\program files\iTunes\iTunesHelper.exe" [2008-10-01 289576]
"ZoneAlarm Client "= "c:\program files\Zone Labs\ZoneAlarm\zlclient.exe" [2008-07-09 919016]
"RTHDCPL "= "RTHDCPL.EXE" [2008-05-16 c:\windows\RTHDCPL.exe]

c:\documents and settings\Kimberly\Start Menu\Programs\Startup\
OpenOffice.org 3.0.lnk - c:\program files\OpenOffice.org 3\program\quickstart.exe [2008-09-12 384000]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
InterVideo WinCinema Manager.lnk - c:\program files\InterVideo\Common\Bin\WinCinemaMgr.exe [2008-06-04 114688]

[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"AntiVirusDisableNotify "=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\McAfeeAntiVirus]
"DisableMonitoring "=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\McAfeeFirewall]
"DisableMonitoring "=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe "=


[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\D]
\Shell\AutoRun\command - D:\LaunchU3.exe -a
.
Contents of the 'Scheduled Tasks' folder

2008-11-04 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2008-07-30 12:34]

2008-08-15 c:\windows\Tasks\McDefragTask.job
- c:\progra~1\mcafee\mqc\QcConsol.exe [2007-12-04 12:32]

2008-08-15 c:\windows\Tasks\McQcTask.job
- c:\progra~1\mcafee\mqc\QcConsol.exe [2007-12-04 12:32]
.
.
------- Supplementary Scan -------
.
FireFox -: Profile - c:\documents and settings\Kimberly\Application Data\Mozilla\Firefox\Profiles\zn7gc23p.default\
FireFox -: prefs.js - STARTUP.HOMEPAGE -
FF -: plugin - c:\program files\iTunes\Mozilla Plugins\npitunes.dll
FF -: plugin - c:\program files\Mozilla Firefox\plugins\npViewpoint.dll
FF -: plugin - c:\program files\Mozilla Firefox\plugins\NPZoneSB.dll
FF -: plugin - c:\program files\Viewpoint\Viewpoint Media Player\npViewpoint.dll
FF -: plugin - c:\program files\Yahoo!\Common\npyaxmpb.dll
.

**************************************************************************

catchme 0.3.1367 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-12-01 02:58:33
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
------------------------ Other Running Processes ------------------------
.
c:\program files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
c:\program files\Bonjour\mDNSResponder.exe
c:\program files\Common Files\InterVideo\RegMgr\iviRegMgr.exe
c:\program files\McAfee\SiteAdvisor\McSACore.exe
c:\progra~1\McAfee\MSC\mcmscsvc.exe
c:\progra~1\COMMON~1\McAfee\MNA\McNASvc.exe
c:\progra~1\COMMON~1\McAfee\McProxy\McProxy.exe
c:\progra~1\McAfee\VIRUSS~1\Mcshield.exe
c:\program files\McAfee\MPF\MpfSrv.exe
c:\program files\McAfee\MSK\msksrver.exe
c:\program files\Viewpoint\Common\ViewpointService.exe
c:\windows\system32\igfxsrvc.exe
c:\windows\system32\igfxext.exe
c:\program files\OpenOffice.org 3\program\soffice.exe
c:\program files\OpenOffice.org 3\program\soffice.bin
c:\program files\iPod\bin\iPodService.exe
c:\docume~1\Kimberly\LOCALS~1\temp\RtkBtMnt.exe
c:\progra~1\McAfee\MSC\mcuimgr.exe
.
**************************************************************************
.
Completion time: 2008-12-01 3:00:50 - machine was rebooted
ComboFix-quarantined-files.txt 2008-12-01 08:00:44
ComboFix2.txt 2008-12-01 07:34:20

Pre-Run: 103,710,814,208 bytes free
Post-Run: 103,723,204,608 bytes free

188 --- E O F --- 2008-11-03 03:03:08

 

I accidently posted the log twice.

 

Is there any change in connectivity? If not, please open the Device Manager and locate the Network Adapter. Right click the adapter and select Uninstall. OK the prompts and reboot.

The network adapter should automatically be re-installed upon reboot, and hopefully the network connection icon in the Network Connections diaolg with it. Let me know if you can connect now.

 

I uninstalled the wireless adapter, but I'm not getting connection to the internet. The network icon isn't showing either.

 

Please download NetworkAdapterInfo and run it. When the log opens, save it and post it's contents here.

Please download DDS and save it to your desktop.

• Disable any script blocking protection
• Double click dds.scr to run the tool.
• When done, DDS.txt will open.
• Click Yes at the next prompt for Optional Scan.
• Save both reports to your desktop.

---------------------------------------------------

Please include the contents of the following in your next reply:

DDS.txt


I may ask for the Attach.txt log later, so keep it handy.

 

Adapter Info Results:

~~~ Network Adapter Info report ~~~ by noahdfear


IPAddress:

end device properties




DDS (Version 1.0) - NTFSx86
Run by Kimberly at 22:42:32.75 on Tue 12/09/2008
Internet Explorer: 7.0.5730.13

============== Running Processes ===============


============== Pseudo HJT Report ===============

uStart Page = hxxp://homepage.acer.com/rdr.aspx?b=ACAW&l=0409&s=0&o=xph&d=1008&m=aoa150
mStart Page = hxxp://homepage.acer.com/rdr.aspx?b=ACAW&l=0409&s=0&o=xph&d=1008&m=aoa150
uInternet Settings,ProxyOverride = *.local
uURLSearchHooks: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
BHO: {02478D38-C3F9-4EFB-9B51-7695ECA05670} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
BHO: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: {377C180E-6F0E-4D4C-980F-F45BD3D40CF4} - c:\progra~1\mcafee\msk\mcapbho.dll
BHO: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - c:\program files\java\jre1.6.0_07\bin\ssv.dll
BHO: {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - c:\program files\aol\aim toolbar 5.0\aoltb.dll
BHO: {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - c:\program files\mcafee\virusscan\scriptsn.dll
BHO: {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
BHO: {F0D4B231-DA4B-4daf-81E4-DFEE4931A4AA} - c:\program files\zonealarmsb\bar\1.bin\SPYBLOCK.DLL
TB: {DE9C389F-3316-41A7-809B-AA305ED9D922} - c:\program files\aol\aim toolbar 5.0\aoltb.dll
TB: {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
TB: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
TB: {F0D4B239-DA4B-4daf-81E4-DFEE4931A4AA} - c:\program files\zonealarmsb\bar\1.bin\SPYBLOCK.DLL
TB: {DE9C389F-3316-41A7-809B-AA305ED9D922} - c:\program files\aol\aim toolbar 5.0\aoltb.dll
TB: {F0D4B239-DA4B-4DAF-81E4-DFEE4931A4AA} - c:\program files\zonealarmsb\bar\1.bin\SPYBLOCK.DLL
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
mRun: [LaunchApp] Alaunch
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [RTHDCPL] RTHDCPL.EXE
mRun: [AzMixerSel] c:\program files\realtek\audio\installshield\AzMixerSel.exe
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe "
mRun: [IMJPMIG8.1] "c:\windows\ime\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
mRun: [MSPY2002] c:\windows\system32\ime\pintlgnt\ImScInst.exe /SYNC
mRun: [PHIME2002ASync] c:\windows\system32\ime\tintlgnt\TINTSETP.EXE /SYNC
mRun: [PHIME2002A] c:\windows\system32\ime\tintlgnt\TINTSETP.EXE /IMEName
mRun: [mcagent_exe] c:\program files\mcafee.com\agent\mcagent.exe /runkey
mRun: [LManager] c:\progra~1\launch~1\QtZgAcer.EXE
mRun: [PLFSetL] c:\windows\PLFSetL.exe
mRun: [eRecoveryService] c:\acer\empowering technology\erecovery\eRAgent.exe
mRun: [SunJavaUpdateSched] "c:\program files\java\jre1.6.0_07\bin\jusched.exe "
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe "
mRun: [ZoneAlarm Client] "c:\program files\zone labs\zonealarm\zlclient.exe "
StartupFolder: c:\docume~1\kimberly\startm~1\programs\startup\openof~1.lnk - c:\program files\openoffice.org 3\program\quickstart.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\interv~1.lnk - c:\program files\intervideo\common\bin\WinCinemaMgr.exe
IE: &AIM Search - c:\program files\aol\aim toolbar 5.0\resources\en-us\local\search.html
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBC} - c:\program files\java\jre1.6.0_07\bin\ssv.dll
IE: {3369AF0D-62E9-4bda-8103-B4C75499B578} - {DE9C389F-3316-41A7-809B-AA305ED9D922} - c:\program files\aol\aim toolbar 5.0\aoltb.dll
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
Handler: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\progra~1\mcafee\sitead~1\McIEPlg.dll
Notify: igfxcui - igfxdev.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

============= SERVICES / DRIVERS ===============

RSPR?S?C?P?P?01234RSPR?S?C?P?P?01234

=============== Created Last 30 ================

2008-12-01 02:06 161,792 a------- c:\windows\SWREG.exe
2008-12-01 02:06 98,816 a------- c:\windows\sed.exe
2008-11-28 04:30 <DIR> --d----- c:\windows\pss
2008-11-28 02:14 262,176 a--sh--- c:\windows\system32\drivers\fidbox.dat
2008-11-28 02:14 4,076 a--sh--- c:\windows\system32\drivers\fidbox.idx
2008-11-28 02:13 <DIR> --d----- c:\program files\ZoneAlarmSB
2008-11-28 02:10 4,212 ----h--- c:\windows\system32\zllictbl.dat
2008-11-28 02:10 75,248 a------- c:\windows\zllsputility.exe
2008-11-28 02:10 11,264 a------- c:\windows\system32\SpOrder.dll
2008-11-28 02:09 <DIR> --d----- c:\program files\Zone Labs
2008-11-28 02:08 <DIR> --d----- c:\windows\Internet Logs
2008-11-28 01:51 <DIR> --d----- c:\program files\Trend Micro
2008-11-27 23:52 <DIR> --d----- c:\program files\Yahoo!
2008-11-27 23:52 <DIR> --d----- c:\program files\CCleaner
2008-11-16 00:51 <DIR> --d----- C:\894cae369580a8ad97bf
2008-11-15 10:50 455,296 -c------ c:\windows\system32\dllcache\mrxsmb.sys

==================== Find3M ====================

2008-11-16 00:52 14,336 a------- c:\windows\system32\svchost.exe
2008-10-29 19:35 0 a------- c:\docume~1\kimberly\applic~1\wklnhst.dat
2008-10-27 14:25 76,487 a------- c:\windows\pchealth\helpctr\offlinecache\index.dat
2008-10-24 06:21 455,296 a------- c:\windows\system32\drivers\mrxsmb.sys
2008-09-30 16:43 1,286,152 a------- c:\windows\system32\msxml4.dll
2008-09-15 07:12 1,846,400 a------- c:\windows\system32\win32k.sys
2008-08-15 12:51 32,768 a--sh--- c:\windows\system32\config\systemprofile\local settings\application data\microsoft\feeds cache\index.dat

============= FINISH: 22:43:24.71 ===============

Thank you for your time.

 

RE: Network Adapter Info report That's not a good sign.
Please export the following registry key to text and post it's contents here.

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters

Let me know if you need guidance for doing that.

 

Nah, that was easy enough, i wasn't making any changes to the registry.

here we go:

Key Name: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters
Class Name: <NO CLASS>
Last Write Time: 12/1/2008 - 2:35 AM
Value 0
Name: NV Hostname
Type: REG_SZ
Data: acer-6e40e97492

Value 1
Name: DataBasePath
Type: REG_EXPAND_SZ
Data: %SystemRoot%\System32\drivers\etc

Value 2
Name: ForwardBroadcasts
Type: REG_DWORD
Data: 0x0

Value 3
Name: IPEnableRouter
Type: REG_DWORD
Data: 0x0

Value 4
Name: Domain
Type: REG_SZ
Data:

Value 5
Name: Hostname
Type: REG_SZ
Data: acer-6e40e97492

Value 6
Name: DeadGWDetectDefault
Type: REG_DWORD
Data: 0x1


Key Name: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Adapters
Class Name: <NO CLASS>
Last Write Time: 10/26/2008 - 11:23 AM

Key Name: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Adapters\NdisWanIp
Class Name: <NO CLASS>
Last Write Time: 8/15/2008 - 12:33 PM
Value 0
Name: LLInterface
Type: REG_SZ
Data: WANARP

Value 1
Name: IpConfig
Type: REG_MULTI_SZ
Data: Tcpip\Parameters\Interfaces\{21BA8B9A-DDC6-4FA1-8C66-3A5987A267C3}
Tcpip\Parameters\Interfaces\{71E173C0-ACB2-46C3-A829-CC37F70D5A89}

Value 2
Name: NumInterfaces
Type: REG_DWORD
Data: 0x2

Value 3
Name: IpInterfaces
Type: REG_BINARY
Data:
00000000 9a 8b ba 21 c6 dd a1 4f - 8c 66 3a 59 87 a2 67 c3 ..º!ÆáO.f:Y.¢gÃ
00000010 c0 73 e1 71 b2 ac c3 46 - a8 29 cc 37 f7 0d 5a 89 Àsáq²¬ÃƒF¨)ÃŒ7÷.Z.



Key Name: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Adapters\{27EC6F16-42C6-4707-ACE7-664B357E5206}
Class Name: <NO CLASS>
Last Write Time: 10/26/2008 - 11:23 AM
Value 0
Name: LLInterface
Type: REG_SZ
Data:

Value 1
Name: IpConfig
Type: REG_MULTI_SZ
Data: Tcpip\Parameters\Interfaces\{27EC6F16-42C6-4707-ACE7-664B357E5206}


Key Name: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Adapters\{57CCE9DB-24C5-4022-92BA-1ECA9E55CD31}
Class Name: <NO CLASS>
Last Write Time: 10/26/2008 - 11:23 AM
Value 0
Name: LLInterface
Type: REG_SZ
Data:

Value 1
Name: IpConfig
Type: REG_MULTI_SZ
Data: Tcpip\Parameters\Interfaces\{57CCE9DB-24C5-4022-92BA-1ECA9E55CD31}


Key Name: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Adapters\{7A21CD21-5F00-4990-AEA2-90A026FC6F1A}
Class Name: <NO CLASS>
Last Write Time: 10/26/2008 - 11:22 AM
Value 0
Name: LLInterface
Type: REG_SZ
Data:

Value 1
Name: IpConfig
Type: REG_MULTI_SZ
Data: Tcpip\Parameters\Interfaces\{7A21CD21-5F00-4990-AEA2-90A026FC6F1A}


Key Name: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\DNSRegisteredAdapters
Class Name: <NO CLASS>
Last Write Time: 8/15/2008 - 12:33 PM

Key Name: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces
Class Name: <NO CLASS>
Last Write Time: 10/26/2008 - 11:23 AM

Key Name: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{21BA8B9A-DDC6-4FA1-8C66-3A5987A267C3}
Class Name: <NO CLASS>
Last Write Time: 8/15/2008 - 12:33 PM
Value 0
Name: UseZeroBroadcast
Type: REG_DWORD
Data: 0x0

Value 1
Name: EnableDHCP
Type: REG_DWORD
Data: 0x0

Value 2
Name: IPAddress
Type: REG_MULTI_SZ
Data: 0.0.0.0

Value 3
Name: SubnetMask
Type: REG_MULTI_SZ
Data: 0.0.0.0

Value 4
Name: DefaultGateway
Type: REG_MULTI_SZ
Data:

Value 5
Name: EnableDeadGWDetect
Type: REG_DWORD
Data: 0x1

Value 6
Name: DontAddDefaultGateway
Type: REG_DWORD
Data: 0x0


Key Name: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{27EC6F16-42C6-4707-ACE7-664B357E5206}
Class Name: <NO CLASS>
Last Write Time: 12/4/2008 - 4:25 PM
Value 0
Name: UseZeroBroadcast
Type: REG_DWORD
Data: 0x0

Value 1
Name: EnableDeadGWDetect
Type: REG_DWORD
Data: 0x1

Value 2
Name: EnableDHCP
Type: REG_DWORD
Data: 0x1

Value 3
Name: IPAddress
Type: REG_MULTI_SZ
Data: 0.0.0.0

Value 4
Name: SubnetMask
Type: REG_MULTI_SZ
Data: 0.0.0.0

Value 5
Name: DefaultGateway
Type: REG_MULTI_SZ
Data:

Value 6
Name: DefaultGatewayMetric
Type: REG_MULTI_SZ
Data:

Value 7
Name: NameServer
Type: REG_SZ
Data:

Value 8
Name: Domain
Type: REG_SZ
Data:

Value 9
Name: RegistrationEnabled
Type: REG_DWORD
Data: 0x1

Value 10
Name: RegisterAdapterName
Type: REG_DWORD
Data: 0x0

Value 11
Name: TCPAllowedPorts
Type: REG_MULTI_SZ
Data:

Value 12
Name: UDPAllowedPorts
Type: REG_MULTI_SZ
Data:

Value 13
Name: RawIPAllowedProtocols
Type: REG_MULTI_SZ
Data:

Value 14
Name: NTEContextList
Type: REG_MULTI_SZ
Data:

Value 15
Name: DhcpClassIdBin
Type: REG_BINARY
Data:

Value 16
Name: DhcpServer
Type: REG_SZ
Data: 255.255.255.255

Value 17
Name: Lease
Type: REG_DWORD
Data: 0xe10

Value 18
Name: LeaseObtainedTime
Type: REG_DWORD
Data: 0x491fb4ef

Value 19
Name: T1
Type: REG_DWORD
Data: 0x491fbbf7

Value 20
Name: T2
Type: REG_DWORD
Data: 0x491fc13d

Value 21
Name: LeaseTerminatesTime
Type: REG_DWORD
Data: 0x491fc2ff

Value 22
Name: AddressType
Type: REG_DWORD
Data: 0x0

Value 23
Name: IsServerNapAware
Type: REG_DWORD
Data: 0x0

Value 24
Name: DisableDynamicUpdate
Type: REG_DWORD
Data: 0x0


Key Name: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{57CCE9DB-24C5-4022-92BA-1ECA9E55CD31}
Class Name: <NO CLASS>
Last Write Time: 11/27/2008 - 9:47 PM
Value 0
Name: UseZeroBroadcast
Type: REG_DWORD
Data: 0x0

Value 1
Name: EnableDeadGWDetect
Type: REG_DWORD
Data: 0x1

Value 2
Name: EnableDHCP
Type: REG_DWORD
Data: 0x1

Value 3
Name: IPAddress
Type: REG_MULTI_SZ
Data: 0.0.0.0

Value 4
Name: SubnetMask
Type: REG_MULTI_SZ
Data: 0.0.0.0

Value 5
Name: DefaultGateway
Type: REG_MULTI_SZ
Data:

Value 6
Name: DefaultGatewayMetric
Type: REG_MULTI_SZ
Data:

Value 7
Name: NameServer
Type: REG_SZ
Data:

Value 8
Name: Domain
Type: REG_SZ
Data:

Value 9
Name: RegistrationEnabled
Type: REG_DWORD
Data: 0x1

Value 10
Name: RegisterAdapterName
Type: REG_DWORD
Data: 0x0

Value 11
Name: TCPAllowedPorts
Type: REG_MULTI_SZ
Data:

Value 12
Name: UDPAllowedPorts
Type: REG_MULTI_SZ
Data:

Value 13
Name: RawIPAllowedProtocols
Type: REG_MULTI_SZ
Data:

Value 14
Name: NTEContextList
Type: REG_MULTI_SZ
Data: 0x00000004

Value 15
Name: DhcpClassIdBin
Type: REG_BINARY
Data:

Value 16
Name: AddressType
Type: REG_DWORD
Data: 0x0

Value 17
Name: DisableDynamicUpdate
Type: REG_DWORD
Data: 0x0


Key Name: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{71E173C0-ACB2-46C3-A829-CC37F70D5A89}
Class Name: <NO CLASS>
Last Write Time: 8/15/2008 - 12:33 PM
Value 0
Name: UseZeroBroadcast
Type: REG_DWORD
Data: 0x0

Value 1
Name: EnableDHCP
Type: REG_DWORD
Data: 0x0

Value 2
Name: IPAddress
Type: REG_MULTI_SZ
Data: 0.0.0.0

Value 3
Name: SubnetMask
Type: REG_MULTI_SZ
Data: 0.0.0.0

Value 4
Name: DefaultGateway
Type: REG_MULTI_SZ
Data:

Value 5
Name: EnableDeadGWDetect
Type: REG_DWORD
Data: 0x1

Value 6
Name: DontAddDefaultGateway
Type: REG_DWORD
Data: 0x0


Key Name: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{7A21CD21-5F00-4990-AEA2-90A026FC6F1A}
Class Name: <NO CLASS>
Last Write Time: 12/4/2008 - 4:26 PM
Value 0
Name: UseZeroBroadcast
Type: REG_DWORD
Data: 0x0

Value 1
Name: EnableDeadGWDetect
Type: REG_DWORD
Data: 0x1

Value 2
Name: EnableDHCP
Type: REG_DWORD
Data: 0x1

Value 3
Name: IPAddress
Type: REG_MULTI_SZ
Data: 0.0.0.0

Value 4
Name: SubnetMask
Type: REG_MULTI_SZ
Data: 0.0.0.0

Value 5
Name: DefaultGateway
Type: REG_MULTI_SZ
Data:

Value 6
Name: DefaultGatewayMetric
Type: REG_MULTI_SZ
Data:

Value 7
Name: NameServer
Type: REG_SZ
Data:

Value 8
Name: Domain
Type: REG_SZ
Data:

Value 9
Name: RegistrationEnabled
Type: REG_DWORD
Data: 0x1

Value 10
Name: RegisterAdapterName
Type: REG_DWORD
Data: 0x0

Value 11
Name: TCPAllowedPorts
Type: REG_MULTI_SZ
Data:

Value 12
Name: UDPAllowedPorts
Type: REG_MULTI_SZ
Data:

Value 13
Name: RawIPAllowedProtocols
Type: REG_MULTI_SZ
Data:

Value 14
Name: NTEContextList
Type: REG_MULTI_SZ
Data: 0x00000002

Value 15
Name: DhcpClassIdBin
Type: REG_BINARY
Data:

Value 16
Name: DhcpIPAddress
Type: REG_SZ
Data: 76.127.232.25

Value 17
Name: DhcpSubnetMask
Type: REG_SZ
Data: 255.255.248.0

Value 18
Name: DhcpServer
Type: REG_SZ
Data: 68.87.71.8

Value 19
Name: Lease
Type: REG_DWORD
Data: 0x53ab4

Value 20
Name: LeaseObtainedTime
Type: REG_DWORD
Data: 0x4903dda6

Value 21
Name: T1
Type: REG_DWORD
Data: 0x49067b00

Value 22
Name: T2
Type: REG_DWORD
Data: 0x49087103

Value 23
Name: LeaseTerminatesTime
Type: REG_DWORD
Data: 0x4909185a

Value 24
Name: AddressType
Type: REG_DWORD
Data: 0x0

Value 25
Name: IsServerNapAware
Type: REG_DWORD
Data: 0x0

Value 26
Name: DisableDynamicUpdate
Type: REG_DWORD
Data: 0x0


Key Name: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\PersistentRoutes
Class Name: <NO CLASS>
Last Write Time: 8/15/2008 - 12:33 PM

Key Name: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Winsock
Class Name: <NO CLASS>
Last Write Time: 8/15/2008 - 12:33 PM
Value 0
Name: UseDelayedAcceptance
Type: REG_DWORD
Data: 0x0

Value 1
Name: HelperDllName
Type: REG_EXPAND_SZ
Data: %SystemRoot%\System32\wshtcpip.dll

Value 2
Name: MaxSockAddrLength
Type: REG_DWORD
Data: 0x10

Value 3
Name: MinSockAddrLength
Type: REG_DWORD
Data: 0x10

Value 4
Name: Mapping
Type: REG_BINARY
Data:
00000000 0b 00 00 00 03 00 00 00 - 02 00 00 00 01 00 00 00 ................
00000010 06 00 00 00 02 00 00 00 - 01 00 00 00 00 00 00 00 ................
00000020 02 00 00 00 00 00 00 00 - 06 00 00 00 00 00 00 00 ................
00000030 00 00 00 00 06 00 00 00 - 00 00 00 00 01 00 00 00 ................
00000040 06 00 00 00 02 00 00 00 - 02 00 00 00 11 00 00 00 ................
00000050 02 00 00 00 02 00 00 00 - 00 00 00 00 02 00 00 00 ................
00000060 00 00 00 00 11 00 00 00 - 00 00 00 00 00 00 00 00 ................
00000070 11 00 00 00 00 00 00 00 - 02 00 00 00 11 00 00 00 ................
00000080 02 00 00 00 03 00 00 00 - 00 00 00 00 ............

 

First, export that same key again, but this time save it as a reg file.
Now, delete the following 2 keys.

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{7A21CD21-5F00-4990-AEA2-90A026FC6F1A}
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Adapters\{7A21CD21-5F00-4990-AEA2-90A026FC6F1A}

Now open the Device Manager, expand Network Adapters, then right click on your adapter and select Uninstall. OK any prompts.
Restart the computer and see if there's any change.

 

No, no change at all.

 

Please export the parameters key to text again and post it.

 

Key Name: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters
Class Name: <NO CLASS>
Last Write Time: 12/1/2008 - 2:35 AM
Value 0
Name: NV Hostname
Type: REG_SZ
Data: acer-6e40e97492

Value 1
Name: DataBasePath
Type: REG_EXPAND_SZ
Data: %SystemRoot%\System32\drivers\etc

Value 2
Name: ForwardBroadcasts
Type: REG_DWORD
Data: 0x0

Value 3
Name: IPEnableRouter
Type: REG_DWORD
Data: 0x0

Value 4
Name: Domain
Type: REG_SZ
Data:

Value 5
Name: Hostname
Type: REG_SZ
Data: acer-6e40e97492

Value 6
Name: DeadGWDetectDefault
Type: REG_DWORD
Data: 0x1


Key Name: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Adapters
Class Name: <NO CLASS>
Last Write Time: 12/11/2008 - 1:49 AM

Key Name: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Adapters\NdisWanIp
Class Name: <NO CLASS>
Last Write Time: 8/15/2008 - 12:33 PM
Value 0
Name: LLInterface
Type: REG_SZ
Data: WANARP

Value 1
Name: IpConfig
Type: REG_MULTI_SZ
Data: Tcpip\Parameters\Interfaces\{21BA8B9A-DDC6-4FA1-8C66-3A5987A267C3}
Tcpip\Parameters\Interfaces\{71E173C0-ACB2-46C3-A829-CC37F70D5A89}

Value 2
Name: NumInterfaces
Type: REG_DWORD
Data: 0x2

Value 3
Name: IpInterfaces
Type: REG_BINARY
Data:
00000000 9a 8b ba 21 c6 dd a1 4f - 8c 66 3a 59 87 a2 67 c3 ..º!ÆáO.f:Y.¢gÃ
00000010 c0 73 e1 71 b2 ac c3 46 - a8 29 cc 37 f7 0d 5a 89 Àsáq²¬ÃƒF¨)ÃŒ7÷.Z.



Key Name: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Adapters\{27EC6F16-42C6-4707-ACE7-664B357E5206}
Class Name: <NO CLASS>
Last Write Time: 10/26/2008 - 11:23 AM
Value 0
Name: LLInterface
Type: REG_SZ
Data:

Value 1
Name: IpConfig
Type: REG_MULTI_SZ
Data: Tcpip\Parameters\Interfaces\{27EC6F16-42C6-4707-ACE7-664B357E5206}


Key Name: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Adapters\{57CCE9DB-24C5-4022-92BA-1ECA9E55CD31}
Class Name: <NO CLASS>
Last Write Time: 10/26/2008 - 11:23 AM
Value 0
Name: LLInterface
Type: REG_SZ
Data:

Value 1
Name: IpConfig
Type: REG_MULTI_SZ
Data: Tcpip\Parameters\Interfaces\{57CCE9DB-24C5-4022-92BA-1ECA9E55CD31}


Key Name: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\DNSRegisteredAdapters
Class Name: <NO CLASS>
Last Write Time: 8/15/2008 - 12:33 PM

Key Name: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces
Class Name: <NO CLASS>
Last Write Time: 12/11/2008 - 1:48 AM

Key Name: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{21BA8B9A-DDC6-4FA1-8C66-3A5987A267C3}
Class Name: <NO CLASS>
Last Write Time: 8/15/2008 - 12:33 PM
Value 0
Name: UseZeroBroadcast
Type: REG_DWORD
Data: 0x0

Value 1
Name: EnableDHCP
Type: REG_DWORD
Data: 0x0

Value 2
Name: IPAddress
Type: REG_MULTI_SZ
Data: 0.0.0.0

Value 3
Name: SubnetMask
Type: REG_MULTI_SZ
Data: 0.0.0.0

Value 4
Name: DefaultGateway
Type: REG_MULTI_SZ
Data:

Value 5
Name: EnableDeadGWDetect
Type: REG_DWORD
Data: 0x1

Value 6
Name: DontAddDefaultGateway
Type: REG_DWORD
Data: 0x0


Key Name: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{27EC6F16-42C6-4707-ACE7-664B357E5206}
Class Name: <NO CLASS>
Last Write Time: 12/4/2008 - 4:25 PM
Value 0
Name: UseZeroBroadcast
Type: REG_DWORD
Data: 0x0

Value 1
Name: EnableDeadGWDetect
Type: REG_DWORD
Data: 0x1

Value 2
Name: EnableDHCP
Type: REG_DWORD
Data: 0x1

Value 3
Name: IPAddress
Type: REG_MULTI_SZ
Data: 0.0.0.0

Value 4
Name: SubnetMask
Type: REG_MULTI_SZ
Data: 0.0.0.0

Value 5
Name: DefaultGateway
Type: REG_MULTI_SZ
Data:

Value 6
Name: DefaultGatewayMetric
Type: REG_MULTI_SZ
Data:

Value 7
Name: NameServer
Type: REG_SZ
Data:

Value 8
Name: Domain
Type: REG_SZ
Data:

Value 9
Name: RegistrationEnabled
Type: REG_DWORD
Data: 0x1

Value 10
Name: RegisterAdapterName
Type: REG_DWORD
Data: 0x0

Value 11
Name: TCPAllowedPorts
Type: REG_MULTI_SZ
Data:

Value 12
Name: UDPAllowedPorts
Type: REG_MULTI_SZ
Data:

Value 13
Name: RawIPAllowedProtocols
Type: REG_MULTI_SZ
Data:

Value 14
Name: NTEContextList
Type: REG_MULTI_SZ
Data:

Value 15
Name: DhcpClassIdBin
Type: REG_BINARY
Data:

Value 16
Name: DhcpServer
Type: REG_SZ
Data: 255.255.255.255

Value 17
Name: Lease
Type: REG_DWORD
Data: 0xe10

Value 18
Name: LeaseObtainedTime
Type: REG_DWORD
Data: 0x491fb4ef

Value 19
Name: T1
Type: REG_DWORD
Data: 0x491fbbf7

Value 20
Name: T2
Type: REG_DWORD
Data: 0x491fc13d

Value 21
Name: LeaseTerminatesTime
Type: REG_DWORD
Data: 0x491fc2ff

Value 22
Name: AddressType
Type: REG_DWORD
Data: 0x0

Value 23
Name: IsServerNapAware
Type: REG_DWORD
Data: 0x0

Value 24
Name: DisableDynamicUpdate
Type: REG_DWORD
Data: 0x0


Key Name: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{57CCE9DB-24C5-4022-92BA-1ECA9E55CD31}
Class Name: <NO CLASS>
Last Write Time: 11/27/2008 - 9:47 PM
Value 0
Name: UseZeroBroadcast
Type: REG_DWORD
Data: 0x0

Value 1
Name: EnableDeadGWDetect
Type: REG_DWORD
Data: 0x1

Value 2
Name: EnableDHCP
Type: REG_DWORD
Data: 0x1

Value 3
Name: IPAddress
Type: REG_MULTI_SZ
Data: 0.0.0.0

Value 4
Name: SubnetMask
Type: REG_MULTI_SZ
Data: 0.0.0.0

Value 5
Name: DefaultGateway
Type: REG_MULTI_SZ
Data:

Value 6
Name: DefaultGatewayMetric
Type: REG_MULTI_SZ
Data:

Value 7
Name: NameServer
Type: REG_SZ
Data:

Value 8
Name: Domain
Type: REG_SZ
Data:

Value 9
Name: RegistrationEnabled
Type: REG_DWORD
Data: 0x1

Value 10
Name: RegisterAdapterName
Type: REG_DWORD
Data: 0x0

Value 11
Name: TCPAllowedPorts
Type: REG_MULTI_SZ
Data:

Value 12
Name: UDPAllowedPorts
Type: REG_MULTI_SZ
Data:

Value 13
Name: RawIPAllowedProtocols
Type: REG_MULTI_SZ
Data:

Value 14
Name: NTEContextList
Type: REG_MULTI_SZ
Data: 0x00000004

Value 15
Name: DhcpClassIdBin
Type: REG_BINARY
Data:

Value 16
Name: AddressType
Type: REG_DWORD
Data: 0x0

Value 17
Name: DisableDynamicUpdate
Type: REG_DWORD
Data: 0x0


Key Name: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{71E173C0-ACB2-46C3-A829-CC37F70D5A89}
Class Name: <NO CLASS>
Last Write Time: 8/15/2008 - 12:33 PM
Value 0
Name: UseZeroBroadcast
Type: REG_DWORD
Data: 0x0

Value 1
Name: EnableDHCP
Type: REG_DWORD
Data: 0x0

Value 2
Name: IPAddress
Type: REG_MULTI_SZ
Data: 0.0.0.0

Value 3
Name: SubnetMask
Type: REG_MULTI_SZ
Data: 0.0.0.0

Value 4
Name: DefaultGateway
Type: REG_MULTI_SZ
Data:

Value 5
Name: EnableDeadGWDetect
Type: REG_DWORD
Data: 0x1

Value 6
Name: DontAddDefaultGateway
Type: REG_DWORD
Data: 0x0


Key Name: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\PersistentRoutes
Class Name: <NO CLASS>
Last Write Time: 8/15/2008 - 12:33 PM

Key Name: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Winsock
Class Name: <NO CLASS>
Last Write Time: 8/15/2008 - 12:33 PM
Value 0
Name: UseDelayedAcceptance
Type: REG_DWORD
Data: 0x0

Value 1
Name: HelperDllName
Type: REG_EXPAND_SZ
Data: %SystemRoot%\System32\wshtcpip.dll

Value 2
Name: MaxSockAddrLength
Type: REG_DWORD
Data: 0x10

Value 3
Name: MinSockAddrLength
Type: REG_DWORD
Data: 0x10

Value 4
Name: Mapping
Type: REG_BINARY
Data:
00000000 0b 00 00 00 03 00 00 00 - 02 00 00 00 01 00 00 00 ................
00000010 06 00 00 00 02 00 00 00 - 01 00 00 00 00 00 00 00 ................
00000020 02 00 00 00 00 00 00 00 - 06 00 00 00 00 00 00 00 ................
00000030 00 00 00 00 06 00 00 00 - 00 00 00 00 01 00 00 00 ................
00000040 06 00 00 00 02 00 00 00 - 02 00 00 00 11 00 00 00 ................
00000050 02 00 00 00 02 00 00 00 - 00 00 00 00 02 00 00 00 ................
00000060 00 00 00 00 11 00 00 00 - 00 00 00 00 00 00 00 00 ................
00000070 11 00 00 00 00 00 00 00 - 02 00 00 00 11 00 00 00 ................
00000080 02 00 00 00 03 00 00 00 - 00 00 00 00 ............


There are definitely differences between the two...

 

Please delete the following 4 keys.

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Adapters\{27EC6F16-42C6-4707-ACE7-664B357E5206}
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Adapters\{57CCE9DB-24C5-4022-92BA-1ECA9E55CD31}
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{27EC6F16-42C6-4707-ACE7-664B357E5206}
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{57CCE9DB-24C5-4022-92BA-1ECA9E55CD31}

Uninstall all Network Adapters in the Device Manager and reboot.
Get me a new export after restart.

 

sorry about taking so long, been busy with xmas matters. sure you might be too.

um, the four keys you posted were actually two keys that were duplicated once. did you want me to delete all four keys under the parameters?

 

They are 4 different keys. 2 under the parameters\adapters path, 2 under the parameters\interfaces path. Yes, delete all 4 keys.

 

Key Name: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters
Class Name: <NO CLASS>
Last Write Time: 12/1/2008 - 2:35 AM
Value 0
Name: NV Hostname
Type: REG_SZ
Data: acer-6e40e97492

Value 1
Name: DataBasePath
Type: REG_EXPAND_SZ
Data: %SystemRoot%\System32\drivers\etc

Value 2
Name: ForwardBroadcasts
Type: REG_DWORD
Data: 0x0

Value 3
Name: IPEnableRouter
Type: REG_DWORD
Data: 0x0

Value 4
Name: Domain
Type: REG_SZ
Data:

Value 5
Name: Hostname
Type: REG_SZ
Data: acer-6e40e97492

Value 6
Name: DeadGWDetectDefault
Type: REG_DWORD
Data: 0x1


Key Name: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Adapters
Class Name: <NO CLASS>
Last Write Time: 12/28/2008 - 5:26 PM

Key Name: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Adapters\NdisWanIp
Class Name: <NO CLASS>
Last Write Time: 8/15/2008 - 12:33 PM
Value 0
Name: LLInterface
Type: REG_SZ
Data: WANARP

Value 1
Name: IpConfig
Type: REG_MULTI_SZ
Data: Tcpip\Parameters\Interfaces\{21BA8B9A-DDC6-4FA1-8C66-3A5987A267C3}
Tcpip\Parameters\Interfaces\{71E173C0-ACB2-46C3-A829-CC37F70D5A89}

Value 2
Name: NumInterfaces
Type: REG_DWORD
Data: 0x2

Value 3
Name: IpInterfaces
Type: REG_BINARY
Data:
00000000 9a 8b ba 21 c6 dd a1 4f - 8c 66 3a 59 87 a2 67 c3 ..º!ÆáO.f:Y.¢gÃ
00000010 c0 73 e1 71 b2 ac c3 46 - a8 29 cc 37 f7 0d 5a 89 Àsáq²¬ÃƒF¨)ÃŒ7÷.Z.



Key Name: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\DNSRegisteredAdapters
Class Name: <NO CLASS>
Last Write Time: 8/15/2008 - 12:33 PM

Key Name: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces
Class Name: <NO CLASS>
Last Write Time: 12/24/2008 - 11:23 AM

Key Name: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{21BA8B9A-DDC6-4FA1-8C66-3A5987A267C3}
Class Name: <NO CLASS>
Last Write Time: 8/15/2008 - 12:33 PM
Value 0
Name: UseZeroBroadcast
Type: REG_DWORD
Data: 0x0

Value 1
Name: EnableDHCP
Type: REG_DWORD
Data: 0x0

Value 2
Name: IPAddress
Type: REG_MULTI_SZ
Data: 0.0.0.0

Value 3
Name: SubnetMask
Type: REG_MULTI_SZ
Data: 0.0.0.0

Value 4
Name: DefaultGateway
Type: REG_MULTI_SZ
Data:

Value 5
Name: EnableDeadGWDetect
Type: REG_DWORD
Data: 0x1

Value 6
Name: DontAddDefaultGateway
Type: REG_DWORD
Data: 0x0


Key Name: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{71E173C0-ACB2-46C3-A829-CC37F70D5A89}
Class Name: <NO CLASS>
Last Write Time: 8/15/2008 - 12:33 PM
Value 0
Name: UseZeroBroadcast
Type: REG_DWORD
Data: 0x0

Value 1
Name: EnableDHCP
Type: REG_DWORD
Data: 0x0

Value 2
Name: IPAddress
Type: REG_MULTI_SZ
Data: 0.0.0.0

Value 3
Name: SubnetMask
Type: REG_MULTI_SZ
Data: 0.0.0.0

Value 4
Name: DefaultGateway
Type: REG_MULTI_SZ
Data:

Value 5
Name: EnableDeadGWDetect
Type: REG_DWORD
Data: 0x1

Value 6
Name: DontAddDefaultGateway
Type: REG_DWORD
Data: 0x0


Key Name: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\PersistentRoutes
Class Name: <NO CLASS>
Last Write Time: 8/15/2008 - 12:33 PM

Key Name: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Winsock
Class Name: <NO CLASS>
Last Write Time: 8/15/2008 - 12:33 PM
Value 0
Name: UseDelayedAcceptance
Type: REG_DWORD
Data: 0x0

Value 1
Name: HelperDllName
Type: REG_EXPAND_SZ
Data: %SystemRoot%\System32\wshtcpip.dll

Value 2
Name: MaxSockAddrLength
Type: REG_DWORD
Data: 0x10

Value 3
Name: MinSockAddrLength
Type: REG_DWORD
Data: 0x10

Value 4
Name: Mapping
Type: REG_BINARY
Data:
00000000 0b 00 00 00 03 00 00 00 - 02 00 00 00 01 00 00 00 ................
00000010 06 00 00 00 02 00 00 00 - 01 00 00 00 00 00 00 00 ................
00000020 02 00 00 00 00 00 00 00 - 06 00 00 00 00 00 00 00 ................
00000030 00 00 00 00 06 00 00 00 - 00 00 00 00 01 00 00 00 ................
00000040 06 00 00 00 02 00 00 00 - 02 00 00 00 11 00 00 00 ................
00000050 02 00 00 00 02 00 00 00 - 00 00 00 00 02 00 00 00 ................
00000060 00 00 00 00 11 00 00 00 - 00 00 00 00 00 00 00 00 ................
00000070 11 00 00 00 00 00 00 00 - 02 00 00 00 11 00 00 00 ................
00000080 02 00 00 00 03 00 00 00 - 00 00 00 00 ............

 

It doesn't appear the adapter reinstalled. Lets try something else. You'll need to create and obtain the necessary files then transfer to the affected machine.

Download and install SubInACL from Microsoft.

Close out all other programs and open windows.

Highlight and copy the contents of the code box below.

Code:

cd /d  "%ProgramFiles%\Windows Resource Kits\Tools "
subinacl /subkeyreg HKEY_LOCAL_MACHINE\Software /owner=administrators /grant=administrators=f /grant=system=f /grant=RESTRICTED=r
subinacl /subkeyreg HKEY_LOCAL_MACHINE\System /owner=administrators /grant=administrators=f /grant=system=f /grant=RESTRICTED=r
subinacl /subkeyreg HKEY_CURRENT_USER /owner=administrators /grant=administrators=f /grant=system=f /grant=RESTRICTED=r
subinacl /subkeyreg HKEY_CLASSES_ROOT /owner=administrators /grant=administrators=f /grant=system=f /grant=RESTRICTED=r
subinacl /subdirectories %SystemDrive% /grant=administrators=f /grant=system=f
subinacl /subdirectories %windir%\*.* /grant=administrators=f /grant=system=f
exit
cls

Click Start>Run and type cmd then hit enter to open a command window.
Right click in the command window and select paste.
It will take a while for the commands to process, so please be patient.
The command window should close on it's own when finished.
Reboot for the changes to take effect.


After restarting, check the Device Manager to see if the adapter is installed. If not, click the uppermost entry (the one that represents the computer) then click Action>Scan for hardware changes. If the adapter is not detected, you'll need to run the Add Hardware Wizard in the Control Panel.

If after restart the adapter is present but still not working, uninstall it once more then reboot to see if it reinstalls.

If still not connecting or showing in Network Connections, click Create a new connection>Connect to the Internet>Set up my connection manually>Connect using broadband connection that is always on>Finish
Now check the properties of the connection to verify that the correct adapter is in use.