Inactive [InActive] cant find help anywhere maybe you guys can

well here we go...i ran my anti virus program(trendmicro) and it came up with a mailware infection which I could not delete.when the scan got to 99% my computer froze.So i rebooted and scanned again.This time the mailware didnt show up a trojan did.so I was able to delete it.The thing is everytime I reboot and scan,the same trojan comes up and I delete. i had the same problem about two months ago and ended up reformatting my computer.Before I did I backed somethings up onto a flash drive. I used the flash drive several times,but all this begain when i choose the auto run option,which I normally dont do. I did a little research and found out that there is a mailware that attaches its self to all drives.so i figure thats where it came from...the flash drive.also the article said that it is capable of auto running upon booting windows.and it also downloads this trojan into my comp. everytime i reboot.I cannot get rid of the mailware.I tried mailwarebytes but it wont intall.It says that it cant find or recognize the server.
My symptoms.....
cant update anti virus,or windows
get redirected when trying to access most anything having to do with cleaning or deleting bugs. or windows and microsoft updates
cant install any antivirus or other cleaning software.
its in my system 32 folder...this sux
thanks fallas

 

sorry i know this will bump my topic and im sorry.i just ran hjack this and this is the log i got.thanks.sorry again
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 7:09:37 PM, on 4/27/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16827)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Google\Update\GoogleUpdate.exe
C:\Program Files\Trend Micro\BM\TMBMSRV.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\Program Files\Trend Micro\Internet Security\SfCtlCom.exe
C:\Program Files\Trend Micro\Internet Security\TmPfw.exe
C:\Program Files\Trend Micro\Internet Security\TmProxy.exe
c:\WINDOWS\system32\ZuneBusEnum.exe
C:\Program Files\Trend Micro\Internet Security\UfSeAgnt.exe
C:\WINDOWS\system32\WLTRAY.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\RunDLL32.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Zune\ZuneLauncher.exe
C:\Program Files\Trend Micro\Internet Security\TMAS_OE\TMAS_OEMon.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O4 - HKLM\..\Run: [Broadcom Wireless Manager UI] C:\WINDOWS\system32\WLTRAY.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NVHotkey] rundll32.exe nvHotkey.dll,Start
O4 - HKLM\..\Run: [NvMediaCenter] RunDLL32.exe NvMCTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe "
O4 - HKLM\..\Run: [IntelZeroConfig] "C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe "
O4 - HKLM\..\Run: [IntelWireless] "C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe" /tf Intel PROSet/Wireless
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [UfSeAgnt.exe] "C:\Program Files\Trend Micro\Internet Security\UfSeAgnt.exe "
O4 - HKLM\..\Run: [Zune Launcher] "c:\Program Files\Zune\ZuneLauncher.exe "
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKCU\..\Run: [OE] C:\Program Files\Trend Micro\Internet Security\TMAS_OE\TMAS_OEMon.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-19\..\Run: [OE] C:\Program Files\Trend Micro\Internet Security\TMAS_OE\TMAS_OEMon.exe (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [OE] C:\Program Files\Trend Micro\Internet Security\TMAS_OE\TMAS_OEMon.exe (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [OE] C:\Program Files\Trend Micro\Internet Security\TMAS_OE\TMAS_OEMon.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [OE] C:\Program Files\Trend Micro\Internet Security\TMAS_OE\TMAS_OEMon.exe (User 'Default user')
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{37F9BFFB-258E-4071-85ED-D1D95A3D830B}: NameServer = 85.255.112.70,85.255.112.127
O17 - HKLM\System\CCS\Services\Tcpip\..\{408E324A-DFE1-40BE-BD87-C3D520E7C527}: NameServer = 85.255.112.70,85.255.112.127
O17 - HKLM\System\CCS\Services\Tcpip\..\{426C7EB5-46CF-4B5F-8850-517F9833CB4D}: NameServer = 85.255.112.70,85.255.112.127
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: NameServer = 85.255.112.70,85.255.112.127
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: NameServer = 85.255.112.70,85.255.112.127
O18 - Protocol: navnet - {AD6E5643-7B0C-46AA-95AD-9773FF2A857A} - C:\Program Files\NavNetApp\ComUtilities.dll
O23 - Service: Intel(R) PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: Google Update Service (gupdate1c9b01dfb4376d4) (gupdate1c9b01dfb4376d4) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Intel(R) PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Intel(R) PROSet/Wireless Service (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: Trend Micro Central Control Component (SfCtlCom) - Trend Micro Inc. - C:\Program Files\Trend Micro\Internet Security\SfCtlCom.exe
O23 - Service: Trend Micro Unauthorized Change Prevention Service (TMBMServer) - Trend Micro Inc. - C:\Program Files\Trend Micro\BM\TMBMSRV.exe
O23 - Service: Trend Micro Personal Firewall (TmPfw) - Trend Micro Inc. - C:\Program Files\Trend Micro\Internet Security\TmPfw.exe
O23 - Service: Trend Micro Proxy Service (TmProxy) - Trend Micro Inc. - C:\Program Files\Trend Micro\Internet Security\TmProxy.exe
O23 - Service: Intel(R) PROSet/Wireless SSO Service (WLANKEEPER) - Intel(R) Corporation - C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE

--
End of file - 7395 bytes

 

Hi and welcome



Download Combofix from any of the links below. You must rename it before saving it. Save it to your desktop.

Link 1
Link 2
Link 3





--------------------------------------------------------------------
Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools

(Click on this link to see a list of programs that should be disabled.)
http://www.bleepingcomputer.com/forums/topic114351.html

Please leave the flash drive plugged in while completing the following.

Double click on Combo-Fix.exe & follow the prompts.

Please allow ComboFix to install, if needed, Windows Recovery Console. It is a simple procedure that will only take a few moments of your time.

No Validation is Required.

The Windows Recovery Console will allow you to boot up into a special recovery (repair) mode. This allows us to more easily help you should your computer have a problem after an attempted removal of malware. It is a simple procedure that will only take a few moments of your time.



** Please Note:
At times ComboFix may appear to stall, please be patient.

• When finished, it will produce a report for you.
• Please post the C:\ComboFix.txt along with a HijackThis log so we can continue cleaning the system.

Please only run the tool once, ty.

Extra note: After you have installed the Recovery Console - if you reboot your computer, right after reboot, you'll see the option for the Recovery Console now as well.
Don't select to run the Recovery Console as we don't need it.
By default, your main OS is selected there. The screen stays for 2 seconds and then it proceeds to load Windows.

You may need several replies to post the requested logs, otherwise they might get cut off.