Imported Address book

Hello all!

I imported my Address book from Outlook Express, via Microsoft Outlook to Thunderbird. (It wasn't possible to import without the step via Microsoft Outlook, a flaw in Outlook Express.) It ended up as "Contacts ".

When I reply to a mail with a quote marked by a blue line, TB notifies me that the recipient is identified to not being able to receive HTML mail and gives me three options;
- to send as both plain text and HTML,
- to send as plain text only,
- to send as HTML only.

The mail from the sender (now recipient) is HTML.

If I remove the quote, it sends the mail without a problem but it is still HTML ...... ...... right?

The same reply, including the quote, can be sent from Outlook Express without a glitch.

Is this due to a setting somewhere?

Thanks for Your time,
Christer

I forgot to mention that it doesn't happen all the time. I haven't used TB for long but a few mails go without a glitch but others have extended claws.

 

Thanks Bill!

I will probably get notified by the recipients if they can't receive my replies when formated HTML.

Christer

 

Hi Ramona!

When I try to send a mail to myself, that dialog box pops up and when I tell it to send in HTML anyway, I receive it OK.

In Tools > Options > Composition > Send options > drop-down menu > I have now set it to send both as plain text and in HTML. With that setting, TB doesn't ask anymore and I receive the mail in HTML and if a recipient really isn't able to receive in HTML, he/she should receive it as plain text. (I wondered if I should receive two mails but TB is apparently smarter than that.)

Christer

 

Ramona,

Well, in this particular case, it seems pretty daft ...... ...... I never had this problem in Outlook Express!

I'll be back ...... ...... !

Christer

 

I'm still in experimental mode and this is what I did before:

I'm still running Outlook Express in parallel and edited the Address book. To make it simple, I tried importing to TB again and took the route via Microsoft Outlook. First, I deleted the "Contacts" in TB.

This time, the import didn't work. A popup window with the message "TB has performed an illegal operation and has to be shut down" (or words to that effect) appeared. I tried several times to no avail and finally tested a direct import from Outlook Express ...... ...... and it worked. It ended up as "Outlook Express - Address book ".

It kind of makes me wonder where the flaw is ...... ...... !

Christer

 

It seems like the problem is the file in Outlook that holds all the account information, Outlook.pst.

When Outlook gets corrupted, deleting that file is a procedure that probably will cure the problem. When Outlook is restarted, Outlook.pst will be recreated and the problem is history (apart from retrieveing Contacts and Mail from the old file but it can be done).

I deleted that file to get rid of the Contacts and after importing the edited Address book from OE, TB couldn't import the Contacts from Outlook.

This was on my ordinary computer but on the experimental computer, the original Outlook.pst was still there. TB imported just fine but not after moving Outlook.pst and Outlook recreating it on restart. Put back the original and it works again.

I have also come to the conclusion that the failure to import from OE on my first attempt was a statement in confusion. I tried a few exports and imports that day and what didn't work was exporting from OE to anything, neither another program nor a file.

If I only keep my fat sticky fingers off it ...... ...... Thunderbird works great ...... ...... !

Christer

 

Outlook must be closed to delete Outlook.pst. If not, it won't let You. I have even restarted the computer but it doesn't matter what I do.

When clicking the Address book icon (in Outlook), there is a drop-down menu with the option to display either the Outlook Address book or Contacts. Each time Outlook.pst is deleted and rebuilt, an additional Contacts option appears. It seems like Outlook mixes up the paths, resulting in TB trying to import a Contacts list that is no longer there.

Christer

 

Ramona,
thanks for that but it is "the wrong direction" since I'm going from MS stuff to Mozilla stuff.

Importing from Outlook, includes the mailing lists as well but importing from Outlook Express doesn't which is a draw back.

Anyway, this is (hopefully) part of a learning curve. It would have been much quicker to retype my ~200 addresses in TB's Personal Addressbook ...... ...... !

Christer