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Resolved IMAP/SMTP Email in Outlook

Discussion in 'Microsoft Mail (Outlook / OE / Windows Mail)' started by Purple Haze, 2015/01/16.

  1. 2015/01/16
    Purple Haze Lifetime Subscription

    Purple Haze Well-Known Member Thread Starter

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    Cox is my ISP. Using Outlook 2010 for email account. Originally set up as a POP account, but want to change to IMAP for better message control. Using settings supplied by Cox but never can connect to IMAP server. Wondering if anyone has suggestions for resolution?

    IMAP.COX.NET; 993; SSL ENABLED
    SMTP.COX.NET; 465; SSL & AUTHORIZATION

    As I mentioned, these are the settings Cox provides but I can never connect to the IMAP server.

    Thanks in advance for any assistance.
     
    Purple Haze,
    #1
  2. 2015/01/16
    Steve R Jones

    Steve R Jones SuperGeek Staff

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    http://www.cox.com/residential/support/internet/article.cox?articleId={a8fb24c0-6440-11df-ccef-000000000000}

    Incoming IMAP Port: 993 with SSL enabled and check the authentication box, if available
     
    Steve R Jones,
    #2


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  4. 2015/01/16
    Purple Haze Lifetime Subscription

    Purple Haze Well-Known Member Thread Starter

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    And if the Authentication Box is NOT available? What makes the difference if it is there or not?
     
    Purple Haze,
    #3
  5. 2015/01/16
    MrBill

    MrBill SuperGeek WindowsBBS Team Member

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    You won't get your mail is what the difference is. It is there for a reason. Some servers require it and some don't.
     
    Last edited: 2015/01/17
    MrBill,
    #4
  6. 2015/01/17
    TonyT

    TonyT SuperGeek Staff

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    It's available. Open Outlook and:

    File > Info > Account Settings > drop down button Account Settings > your email account > change button > More Settings > servers tab > Select server requires authentication.

    Report back your results.
     
    TonyT,
    #5

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