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Resolved IE8 Videos will not play

Discussion in 'Internet Explorer & Microsoft Edge' started by LarryB, 2012/12/17.

  1. 2012/12/17
    LarryB

    LarryB Well-Known Member Thread Starter

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    Since doing a thorough cleaning of the entire computer (the WindowsBBS way!), I can no longer view online videos. DVDs and attached email videos will play but online videos like those on YouTube do nothing. No error notifications. Where do I start troubleshooting this? Is IE, is the player, is it XP? Thanks.
     
    LarryB,
    #1
  2. 2012/12/17
    Evan Omo

    Evan Omo Computer Support Technician Staff

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    Hi Larry. Make sure you are using the latest version of Adobe Flash Player. Download and install it from here, Adobe Flash Player 11.5.502.135.

    Make sure to uncheck the optional Google Chrome and Google Toolbar if you don't want them. Then click on the download now button. After Adobe Flash Player installs restart IE8 and hopefully online videos will work now.

    Do you have another Internet browser installed or just IE8?
     
    Evan Omo,
    #2


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  4. 2012/12/17
    LarryB

    LarryB Well-Known Member Thread Starter

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    Hey Evan, ol' buddy!

    IE8 only. I will update Flash when I get home later and update you. Thanks.
     
    LarryB,
    #3
  5. 2012/12/17
    LarryB

    LarryB Well-Known Member Thread Starter

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    It was up to date, so I uninstalled it and re-installed it. All is well. I found another program that would not run as the exe file would produce an error message about an invalid config. I had to reinstall that too. But, all is good! Thanks!!!
     
    LarryB,
    #4
  6. 2012/12/17
    Evan Omo

    Evan Omo Computer Support Technician Staff

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    Your Welcome. :)

    Since this issue is now resolved, please mark this thread as 'Resolved'.

     
    Evan Omo,
    #5

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