IE7 Error Message [Windows cannot access the specified device ...]

First I will paste my original post so you understand what is happening.

Error Message:

--------------------------------------------------------------------------------

For about three weeks now I have been getting an error message that reads:
"Windows cannot access the specified device, path, or file. You may not have the appropriate permission to access" This message comes up quite frequently when I try to go to many different things that I have never had trouble going to before. This just came up when I clicked on "Program Files\Messenger\msmsgs.exe ". Another problem that has recently shown up is to do with Internet Explorer. When I try to click on a widow or area of a website it immediately kicks me off of the internet. I have re-logged on only to have the same thing happen again. By the way--The message at the top of this thread about not having permission now happens anytime someone sends me a wav video in an email. I have to download it to my desktop before I can open it.
Any one with any solutions or ideas on how to over come these problems I am having, I would appreciate ar reply. I am running XP Professional and my email address is "Email address removed "
Thanks, Bob Johnson

I have downloaded HijackThis version 2.0.2 as requested and did a scan. Here is the log file from the scan:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:32:58 AM, on 7/13/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Ahead\InCD\InCDsrv.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Ashampoo\Ashampoo Magical Defrag 2\bin\defragTaskBar.exe
C:\Program Files\MediaFaceOnlinePluginsService\dolcore.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\iolo\System Mechanic 6\SMSystemAnalyzer.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Ashampoo\Ashampoo Magical Defrag 2\bin\aDefragService.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe
C:\Program Files\Ashampoo\Ashampoo Magical Defrag 2\bin\defragActivityMonitor.exe
C:\Program Files\Uniblue\RegistryBooster 2\RegistryBooster.exe
C:\Program Files\MSWorks\Calendar\WKCALREM.EXE
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\PROGRA~1\Webshots\Webshots.scr
C:\PROGRA~1\NORTON~1\NORTON~1\NPROTECT.EXE
C:\PROGRA~1\NORTON~1\NORTON~1\SPEEDD~1\NOPDB.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Zone Labs\ZoneAlarm\MailFrontier\mantispm.exe
C:\Program Files\Windows Live\Messenger\usnsvc.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLLoginProxy.exe
C:\WINDOWS\system32\ZoneLabs\UpdClient.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O2 - BHO: EpsonToolBandKicker Class - {E99421FB-68DD-40F0-B4AC-B7027CAE2F1A} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O3 - Toolbar: (no name) - {C17590D2-ECB4-4b15-8820-F58798DCC118} - (no file)
O3 - Toolbar: EPSON Web-To-Page - {EE5D279F-081B-4404-994D-C6B60AAEBA6D} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe "
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [DefragTaskBar] "C:\Program Files\Ashampoo\Ashampoo Magical Defrag 2\bin\defragTaskBar.exe "
O4 - HKLM\..\Run: [MediaFaceOnlinePluginsService] C:\Program Files\MediaFaceOnlinePluginsService\dolcore.exe
O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe "
O4 - HKCU\..\Run: [SMSystemAnalyzer] "C:\Program Files\iolo\System Mechanic 6\SMSystemAnalyzer.exe "
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [Uniblue RegistryBooster 2] C:\Program Files\Uniblue\RegistryBooster 2\RegistryBooster.exe /S
O4 - Startup: Microsoft Works Calendar Reminders.lnk = C:\Program Files\MSWorks\Calendar\WKCALREM.EXE
O4 - Startup: Webshots.lnk = C:\Program Files\Webshots\Launcher.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O8 - Extra context menu item: &Search - ?p=ZUxdm080MJUS
O8 - Extra context menu item: &Webshots Photo Search - res://C:\Program Files\Webshots\WSToolbar4IE.dll/MENUSEARCH.HTM
O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
O8 - Extra context menu item: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
O9 - Extra button: UltimateBet - {94148DB5-B42D-4915-95DA-2CBB4F7095BF} - C:\Program Files\UltimateBet\UltimateBet.exe
O9 - Extra 'Tools' menuitem: UltimateBet - {94148DB5-B42D-4915-95DA-2CBB4F7095BF} - C:\Program Files\UltimateBet\UltimateBet.exe
O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyGaming\PartyPoker\RunApp.exe
O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyGaming\PartyPoker\RunApp.exe
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: PokerStars.net - {FA9B9510-9FCB-4ca0-818C-5D0987B47C4D} - C:\Program Files\PokerStars.NET\PokerStarsUpdate.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://a1540.g.akamai.net/7/1540/52/20070501/qtinstall.info.apple.com/qtactivex/qtplugin.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {238F6F83-B8B4-11CF-8771-00A024541EE3} (Citrix ICA Client) - http://a516.g.akamai.net/f/516/25175/7d/runaware.download.akamai.com/25175/citrix/wficat-no-eula.cab
O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl Class) - http://tools.ebayimg.com/eps/wl/activex/eBay_Enhanced_Picture_Control_v1-0-3-48.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1162003249202
O16 - DPF: {6B75345B-AA36-438A-BBE6-4078B4C6984D} (HpProductDetection Class) - http://h20270.www2.hp.com/ediags/gmn2/install/HPProductDetection.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1162081222732
O16 - DPF: {F04A8AE2-A59D-11D2-8792-00C04F8EF29D} (Hotmail Attachments Control) - http://by123fd.bay123.hotmail.msn.com/activex/HMAtchmt.ocx
O23 - Service: AshampooDefragService - - C:\Program Files\Ashampoo\Ashampoo Magical Defrag 2\bin\aDefragService.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: InCD Helper (InCDsrv) - Ahead Software AG - C:\Program Files\Ahead\InCD\InCDsrv.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~1\NPROTECT.EXE
O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~1\SPEEDD~1\NOPDB.EXE
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

--
End of file - 9631 bytes

 

Sorry, my error ! Rejsn

 

Hi Rejsn

We need to get a log from a tool that will show us a bit more. Download Deckard's System Scanner (dss.exe) and save it to your desktop.

• Close all applications and windows.
• Double click on dss.exe to run it and follow the prompts.
• When the scan is complete, two text files will open; main.txt, which will be maximized and extra.txt, which will be minimized.

Post the contents of both logs please. You might need to put them in separate posts due to character count limitations.

 

More Information Deckards System Scanner Notes

Deckard's System Scanner v20071014.68
Run by Robert E Johnson on 2008-07-15 15:04:35
Computer is in Normal Mode.
--------------------------------------------------------------------------------

-- System Restore --------------------------------------------------------------

Successfully created a Deckard's System Scanner Restore Point.


-- Last 5 Restore Point(s) --
76: 2008-07-15 22:04:42 UTC - RP379 - Deckard's System Scanner Restore Point
75: 2008-07-14 23:45:52 UTC - RP378 - System Checkpoint
74: 2008-07-13 23:24:05 UTC - RP377 - System Checkpoint
73: 2008-07-12 23:09:44 UTC - RP376 - Installed Adobe Reader 7.1.0
72: 2008-07-12 21:31:28 UTC - RP375 - System Checkpoint


-- First Restore Point --
1: 2008-04-17 01:28:33 UTC - RP304 - System Checkpoint


Backed up registry hives.
Performed disk cleanup.



-- HijackThis (run as Robert E Johnson.exe) ------------------------------------

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 3:08:30 PM, on 7/15/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Ahead\InCD\InCDsrv.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Ashampoo\Ashampoo Magical Defrag 2\bin\aDefragService.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Ashampoo\Ashampoo Magical Defrag 2\bin\defragActivityMonitor.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\PROGRA~1\NORTON~1\NORTON~1\NPROTECT.EXE
C:\PROGRA~1\NORTON~1\NORTON~1\SPEEDD~1\NOPDB.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Ashampoo\Ashampoo Magical Defrag 2\bin\defragTaskBar.exe
C:\Program Files\MediaFaceOnlinePluginsService\dolcore.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\iolo\System Mechanic 6\SMSystemAnalyzer.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe
C:\Program Files\Uniblue\RegistryBooster 2\RegistryBooster.exe
C:\Program Files\MSWorks\Calendar\WKCALREM.EXE
C:\PROGRA~1\Webshots\Webshots.scr
C:\Program Files\Zone Labs\ZoneAlarm\MailFrontier\mantispm.exe
C:\Program Files\Windows Live\Messenger\usnsvc.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\Robert E Johnson\Desktop\Decards System Scanner.exe
C:\PROGRA~1\TRENDM~1\HIJACK~1\Robert E Johnson.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = MSN.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = Live Search
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = Live Search
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = MSN.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O2 - BHO: EpsonToolBandKicker Class - {E99421FB-68DD-40F0-B4AC-B7027CAE2F1A} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O3 - Toolbar: (no name) - {C17590D2-ECB4-4b15-8820-F58798DCC118} - (no file)
O3 - Toolbar: EPSON Web-To-Page - {EE5D279F-081B-4404-994D-C6B60AAEBA6D} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe "
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [DefragTaskBar] "C:\Program Files\Ashampoo\Ashampoo Magical Defrag 2\bin\defragTaskBar.exe "
O4 - HKLM\..\Run: [MediaFaceOnlinePluginsService] C:\Program Files\MediaFaceOnlinePluginsService\dolcore.exe
O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe "
O4 - HKCU\..\Run: [SMSystemAnalyzer] "C:\Program Files\iolo\System Mechanic 6\SMSystemAnalyzer.exe "
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [Uniblue RegistryBooster 2] C:\Program Files\Uniblue\RegistryBooster 2\RegistryBooster.exe /S
O4 - Startup: Microsoft Works Calendar Reminders.lnk = C:\Program Files\MSWorks\Calendar\WKCALREM.EXE
O4 - Startup: Webshots.lnk = C:\Program Files\Webshots\Launcher.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O8 - Extra context menu item: &Search - ?p=ZUxdm080MJUS
O8 - Extra context menu item: &Webshots Photo Search - res://C:\Program Files\Webshots\WSToolbar4IE.dll/MENUSEARCH.HTM
O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
O8 - Extra context menu item: Add to Windows &Live Favorites - Add to Windows Live Favorites
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
O9 - Extra button: UltimateBet - {94148DB5-B42D-4915-95DA-2CBB4F7095BF} - C:\Program Files\UltimateBet\UltimateBet.exe
O9 - Extra 'Tools' menuitem: UltimateBet - {94148DB5-B42D-4915-95DA-2CBB4F7095BF} - C:\Program Files\UltimateBet\UltimateBet.exe
O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyGaming\PartyPoker\RunApp.exe
O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyGaming\PartyPoker\RunApp.exe
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: PokerStars.net - {FA9B9510-9FCB-4ca0-818C-5D0987B47C4D} - C:\Program Files\PokerStars.NET\PokerStarsUpdate.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://a1540.g.akamai.net/7/1540/52/20070501/qtinstall.info.apple.com/qtactivex/qtplugin.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {238F6F83-B8B4-11CF-8771-00A024541EE3} (Citrix ICA Client) - http://a516.g.akamai.net/f/516/25175/7d/runaware.download.akamai.com/25175/citrix/wficat-no-eula.cab
O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl Class) - http://tools.ebayimg.com/eps/wl/activex/eBay_Enhanced_Picture_Control_v1-0-3-48.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1162003249202
O16 - DPF: {6B75345B-AA36-438A-BBE6-4078B4C6984D} (HpProductDetection Class) - http://h20270.www2.hp.com/ediags/gmn2/install/HPProductDetection.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1162081222732
O16 - DPF: {F04A8AE2-A59D-11D2-8792-00C04F8EF29D} (Hotmail Attachments Control) - http://by123fd.bay123.hotmail.msn.com/activex/HMAtchmt.ocx
O23 - Service: AshampooDefragService - - C:\Program Files\Ashampoo\Ashampoo Magical Defrag 2\bin\aDefragService.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: InCD Helper (InCDsrv) - Ahead Software AG - C:\Program Files\Ahead\InCD\InCDsrv.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~1\NPROTECT.EXE
O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~1\SPEEDD~1\NOPDB.EXE
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

--
End of file - 9535 bytes

-- File Associations -----------------------------------------------------------

.js - JSFile - shell\open\command - NOTEPAD.EXE %1
.reg - regfile - shell\open\command - NOTEPAD.EXE %1
.scr - scrfile - shell\open\command - NOTEPAD.EXE %1
.vbs - VBSFile - shell\open\command - NOTEPAD.EXE %1


-- Drivers: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled ---------------------

R1 PQNTDrv - c:\windows\system32\drivers\pqntdrv.sys <Not Verified; PowerQuest Corporation; PowerQuest product>
R3 Afc (PPdus ASPI Shell) - c:\windows\system32\drivers\afc.sys <Not Verified; Arcsoft, Inc.; Arcsoft(R) ASPI Shell>

S3 SDdriver - c:\windows\system32\drivers\sddriver.sys <Not Verified; Symantec Corporation; Norton Speed Disk>


-- Services: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled --------------------

All services whitelisted.


-- Device Manager: Disabled ----------------------------------------------------

No disabled devices found.


-- Scheduled Tasks -------------------------------------------------------------

2008-07-15 15:01:04 276 --a------ C:\WINDOWS\Tasks\Check Updates for Windows Live Toolbar.job
2008-07-15 14:27:12 460 --a------ C:\WINDOWS\Tasks\RegCure Program Check.job
2008-07-14 13:24:30 314 --a------ C:\WINDOWS\Tasks\Norton SystemWorks One Button Checkup.job
2008-07-14 00:00:00 330 --a------ C:\WINDOWS\Tasks\Symantec Drmc.job
2008-04-29 08:59:32 292 --a------ C:\WINDOWS\Tasks\Uniblue SpeedUpMyPC Nag.job
2008-04-26 15:22:56 414 --a------ C:\WINDOWS\Tasks\Uniblue SpeedUpMyPC.job
2008-04-13 18:50:41 394 --a------ C:\WINDOWS\Tasks\RegCure.job


-- Files created between 2008-06-15 and 2008-07-15 -----------------------------

2008-07-13 09:32:16 0 d-------- C:\Program Files\Trend Micro
2008-07-03 23:27:59 0 d-------- C:\Program Files\PokerStars.NET


-- Find3M Report ---------------------------------------------------------------

2008-07-15 14:26:54 4212 ---h----- C:\WINDOWS\system32\zllictbl.dat
2008-07-14 13:24:29 0 d-------- C:\Program Files\Norton SystemWorks
2008-07-12 16:07:57 0 d-------- C:\Documents and Settings\Robert E Johnson\Application Data\AdobeUM
2008-07-12 13:54:18 0 d-------- C:\Program Files\Microsoft Home Publishing
2008-07-06 17:12:36 0 d-------- C:\Program Files\LimeWire
2008-07-04 13:34:13 0 d-------- C:\Program Files\Common Files\Adobe
2008-07-02 22:54:42 0 d-------- C:\Program Files\PartyGaming
2008-06-29 17:20:57 0 d-------- C:\Program Files\MediaFACE II
2008-06-06 17:14:07 0 d-------- C:\Program Files\UltimateBet
2008-06-02 18:12:14 0 d-------- C:\Program Files\RegCure


-- Registry Dump ---------------------------------------------------------------

*Note* empty entries & legit default entries are not shown


[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ccApp "= "C:\Program Files\Common Files\Symantec Shared\ccApp.exe" [01/09/2007 06:32 PM]
"NeroFilterCheck "= "C:\WINDOWS\system32\NeroCheck.exe" [07/09/2001 12:50 PM]
"DefragTaskBar "= "C:\Program Files\Ashampoo\Ashampoo Magical Defrag 2\bin\defragTaskBar.exe" [02/12/2007 12:57 PM]
"MediaFaceOnlinePluginsService "= "C:\Program Files\MediaFaceOnlinePluginsService\dolcore.exe" [02/27/2007 07:36 AM]
"ZoneAlarm Client "= "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe" [07/09/2008 09:05 AM]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SMSystemAnalyzer "= "C:\Program Files\iolo\System Mechanic 6\SMSystemAnalyzer.exe" [12/20/2006 01:38 PM]
"ctfmon.exe "= "C:\WINDOWS\system32\ctfmon.exe" [08/04/2004 01:56 AM]
"msnmsgr "= "C:\Program Files\Windows Live\Messenger\MsnMsgr.exe" [10/18/2007 12:34 PM]
"Uniblue RegistryBooster 2 "= "C:\Program Files\Uniblue\RegistryBooster 2\RegistryBooster.exe" [12/05/2007 05:06 PM]

C:\Documents and Settings\Robert E Johnson\Start Menu\Programs\Startup\
Microsoft Works Calendar Reminders.lnk - C:\Program Files\MSWorks\Calendar\WKCALREM.EXE [7/21/1998 1:00:00 AM]
Webshots.lnk - C:\Program Files\Webshots\Launcher.exe [11/2/2006 4:17:27 PM]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
Adobe Reader Speed Launch.lnk - C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe [4/23/2008 3:38:16 AM]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\vds]
@= "Service "

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\{533C5B84-EC70-11D2-9505-00C04F79DEAF}]
@= "Volume shadow copy "

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Microsoft Office.lnk]
path=C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Microsoft Office.lnk
backup=C:\WINDOWS\pss\Microsoft Office.lnkCommon Startup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^Robert E Johnson^Start Menu^Programs^Startup^Microsoft Greetings Reminders.lnk]
path=C:\Documents and Settings\Robert E Johnson\Start Menu\Programs\Startup\Microsoft Greetings Reminders.lnk
backup=C:\WINDOWS\pss\Microsoft Greetings Reminders.lnkStartup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe Photo Downloader]
"C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe "

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\InCD]
C:\Program Files\Ahead\InCD\InCD.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
"C:\Program Files\QuickTime\qttask.exe" -atboottime

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Share-to-Web Namespace Daemon]
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Uniblue RegistryBooster 2]
C:\Program Files\Uniblue\RegistryBooster 2\RegistryBooster.exe /S




-- End of Deckard's System Scanner: finished at 2008-07-15 15:10:30 ------------

 

Requested Additional Deckard Info

Deckard's System Scanner v20071014.68
Extra logfile - please post this as an attachment with your post.
--------------------------------------------------------------------------------

-- System Information ----------------------------------------------------------

Microsoft Windows XP Professional (build 2600) SP 2.0
Architecture: X86; Language: English

CPU 0: Intel(R) Pentium(R) 4 CPU 1.70GHz
Percentage of Memory in Use: 50%
Physical Memory (total/avail): 1023.49 MiB / 502.2 MiB
Pagefile Memory (total/avail): 2462.16 MiB / 2067.44 MiB
Virtual Memory (total/avail): 2047.88 MiB / 1932.16 MiB

A: is Removable (No Media)
C: is Fixed (NTFS) - 233.53 GiB total, 212.25 GiB free.
D: is Fixed (NTFS) - 232.23 GiB total, 230.47 GiB free.
E: is Fixed (NTFS) - 114.49 GiB total, 20.55 GiB free.
F: is CDROM (No Media)
G: is CDROM (No Media)

\\.\PHYSICALDRIVE0 - Maxtor 6H500R0 - 465.76 GiB - 2 partitions
\PARTITION0 (bootable) - Installable File System - 233.53 GiB - C:
\PARTITION1 - Extended w/Extended Int 13 - 232.23 GiB - D:

\\.\PHYSICALDRIVE1 - Maxtor 6Y120P0 - 114.49 GiB - 1 partition
\PARTITION0 - Installable File System - 114.49 GiB - E:



-- Security Center -------------------------------------------------------------

AUOptions is set to notify before download.
Windows Internal Firewall is disabled.

AntiVirusDisableNotify is set.
FirewallDisableNotify is set.
AntivirusOverride is set.

FW: ZoneAlarm Security Suite Firewall v7.0.483.000 (Check Point, LTD.)
AV: ZoneAlarm Security Suite Antivirus v7.0.483.000 (Check Point, LTD.)

[HKLM\System\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe "= "%windir%\\system32\\sessmgr.exe:*:enabledxpsp2res.dll,-22019 "
"%windir%\\Network Diagnostic\\xpnetdiag.exe "= "%windir%\\Network Diagnostic\\xpnetdiag.exe:*:Enabledxpsp3res.dll,-20000 "
"C:\\Program Files\\Windows Live\\Messenger\\msnmsgr.exe "= "C:\\Program Files\\Windows Live\\Messenger\\msnmsgr.exe:*:Enabled:Windows Live Messenger "
"C:\\Program Files\\Windows Live\\Messenger\\livecall.exe "= "C:\\Program Files\\Windows Live\\Messenger\\livecall.exe:*:Enabled:Windows Live Messenger (Phone) "

[HKLM\System\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe "= "%windir%\\system32\\sessmgr.exe:*:enabledxpsp2res.dll,-22019 "
"C:\\Program Files\\LimeWire\\LimeWire.exe "= "C:\\Program Files\\LimeWire\\LimeWire.exe:*:Enabled:LimeWire "
"%windir%\\Network Diagnostic\\xpnetdiag.exe "= "%windir%\\Network Diagnostic\\xpnetdiag.exe:*:Enabledxpsp3res.dll,-20000 "
"C:\\Program Files\\Windows Live\\Messenger\\msnmsgr.exe "= "C:\\Program Files\\Windows Live\\Messenger\\msnmsgr.exe:*:Enabled:Windows Live Messenger "
"C:\\Program Files\\Windows Live\\Messenger\\livecall.exe "= "C:\\Program Files\\Windows Live\\Messenger\\livecall.exe:*:Enabled:Windows Live Messenger (Phone) "


-- Environment Variables -------------------------------------------------------

ALLUSERSPROFILE=C:\Documents and Settings\All Users
APPDATA=C:\Documents and Settings\Robert E Johnson\Application Data
CLIENTNAME=Console
CommonProgramFiles=C:\Program Files\Common Files
COMPUTERNAME=ROBERT-98IHOUTT
ComSpec=C:\WINDOWS\system32\cmd.exe
FP_NO_HOST_CHECK=NO
HOMEDRIVE=C:
HOMEPATH=\Documents and Settings\Robert E Johnson
LOGONSERVER=\\ROBERT-98IHOUTT
NUMBER_OF_PROCESSORS=1
OS=Windows_NT
Path=C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem; "C:\Program Files\Zone Labs\ZoneAlarm\MailFrontier "
PATHEXT=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH
PROCESSOR_ARCHITECTURE=x86
PROCESSOR_IDENTIFIER=x86 Family 15 Model 1 Stepping 2, GenuineIntel
PROCESSOR_LEVEL=15
PROCESSOR_REVISION=0102
ProgramFiles=C:\Program Files
PROMPT=$P$G
SESSIONNAME=Console
SystemDrive=C:
SystemRoot=C:\WINDOWS
TEMP=C:\DOCUME~1\ROBERT~1\LOCALS~1\Temp
TMP=C:\DOCUME~1\ROBERT~1\LOCALS~1\Temp
tvdumpflags=8
USERDOMAIN=ROBERT-98IHOUTT
USERNAME=Robert E Johnson
USERPROFILE=C:\Documents and Settings\Robert E Johnson
windir=C:\WINDOWS


-- User Profiles ---------------------------------------------------------------

Robert E Johnson (admin)
Administrator (admin)


-- Add/Remove Programs ---------------------------------------------------------

--> rundll32.exe setupapi.dll,InstallHinfSection DefaultUninstall 132 C:\WINDOWS\INF\PCHealth.inf
Adobe Acrobat 4.0 --> C:\WINDOWS\ISUNINST.EXE -f "C:\Program Files\Common Files\Adobe\Acrobat 4.0\NT\Uninst.isu" -c "C:\Program Files\Common Files\Adobe\Acrobat 4.0\NT\Uninst.dll "
Adobe Reader 7.1.0 --> MsiExec.exe /I{AC76BA86-7AD7-1033-7B44-A71000000002}
Adobe® Photoshop® Album Starter Edition 3.2 --> MsiExec.exe /I{A654A805-41D9-40C7-AA46-4AF04F044D61}
ArcSoft PhotoImpression 5 --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{D433ABC3-0CD8-4BB0-B6A9-84501B4B47B7}\Setup.exe" -l0x9
Ashampoo Magical Defrag 2 --> "C:\Program Files\Ashampoo\Ashampoo Magical Defrag 2\Uninstall\0144_Uninstall.EXE "
AudioCatalyst --> C:\PROGRA~1\Xing\AUDIOC~1\UNINST~1.EXE C:\PROGRA~1\Xing\AUDIOC~1\install.log
ccCommon --> MsiExec.exe /I{DC367608-64A7-4BF7-92F4-8BAA25BA02DB}
EPSON C88+ User's Guide --> C:\Program Files\epson\guide\c88p_e\uninstall.exe
EPSON Printer Software --> C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\EPUPDATE.EXE /R
EPSON Web-To-Page --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{7F14F68C-17FA-4F88-B3FD-7F449C1EBF32}\Setup.exe" -l0x9 -anything
Greeting Card Creator 32 --> C:\PROGRA~1\GREETI~1\UNWISE.EXE C:\PROGRA~1\GREETI~1\INSTALL.LOG
Highlight Viewer (Windows Live Toolbar) --> MsiExec.exe /X{A5C4AD72-25FE-4899-B6DF-6D8DF63C93CF}
HijackThis 2.0.2 --> "C:\Program Files\Trend Micro\HijackThis\HijackThis.exe" /uninstall
Hotfix for Windows Media Format 11 SDK (KB929399) --> "C:\WINDOWS\$NtUninstallKB929399$\spuninst\spuninst.exe "
HP Memories Disc --> MsiExec.exe /X{B376402D-58EA-45EA-BD50-DD924EB67A70}
HP Photo and Imaging 2.2 - Scanjet 3970 Series --> MsiExec.exe /I{796ADAFF-7C5B-4CED-BA11-55A3644F1E0D}
HP Product Detection --> MsiExec.exe /X{CAE7D1D9-3794-4169-B4DD-964ADBC534EE}
InCD --> C:\WINDOWS\NuNInst.exe /UNINSTALL
iolo technologies' System Mechanic 6 --> "C:\Program Files\iolo\System Mechanic 6\unins000.exe "
J2SE Runtime Environment 5.0 Update 8 --> MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0150080}
J2SE Runtime Environment 5.0 Update 9 --> MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0150090}
LimeWire 4.18.3 --> "C:\Program Files\LimeWire\uninstall.exe "
LiveReg (Symantec Corporation) --> C:\Program Files\Common Files\Symantec Shared\LiveReg\VCSetup.exe /REMOVE
LiveUpdate 3.0 (Symantec Corporation) --> "C:\Program Files\Symantec\LiveUpdate\LSETUP.EXE" /U
Map Button (Windows Live Toolbar) --> MsiExec.exe /X{7745B7A9-F323-4BB9-9811-01BF57A028DA}
MaxBlast 4 --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{639858DD-4966-40F3-A706-7C838BCF3A2B}\setup.exe"
MediaFACE II --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{DC1D7AD2-583A-4024-9041-387E8FFA5D8C}\setup.exe"
MediaFace Online Plugins Service --> C:\Program Files\MediaFaceOnlinePluginsService\Uninstall.exe
MetaFrame Presentation Server Web Client for Win32 --> RunDll32 ADVPACK.DLL,LaunchINFSection C:\WINDOWS\INF\wficat.inf,DefaultUninstall
Microsoft Compression Client Pack 1.0 for Windows XP --> "C:\WINDOWS\$NtUninstallMSCompPackV1$\spuninst\spuninst.exe "
Microsoft Greetings --> C:\Program Files\Microsoft Home Publishing\Setup\mhpstp.exe /m
Microsoft Office 2000 Disc 2 --> MsiExec.exe /I{00040409-78E1-11D2-B60F-006097C998E7}
Microsoft Office 2000 SR-1 Small Business --> MsiExec.exe /I{00030409-78E1-11D2-B60F-006097C998E7}
Microsoft Picture It! Express 2.0 --> C:\Program Files\Microsoft Picture It! Express\Setup\setup.exe
Microsoft SQL Server 2005 Compact Edition [ENU] --> MsiExec.exe /I{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}
Microsoft User-Mode Driver Framework Feature Pack 1.0 --> "C:\WINDOWS\$NtUninstallWudf01000$\spuninst\spuninst.exe "
Microsoft Works 4.5 --> C:\Program Files\MSWorks\Setup45\setup.exe
Microsoft Works Calendar 1.0 --> C:\Program Files\MSWorks\Calendar\SETUP\setup.exe
Microsoft Works Setup Launcher --> C:\Program Files\Microsoft Works Suite 99\Setup\Launcher.exe G:\
MSRedist --> MsiExec.exe /I{D1725BDB-BA2B-4503-A8CB-F5C835D743FA}
Nero Media Player --> C:\WINDOWS\UNNMP.exe /UNINSTALL
Nero OEM --> C:\Program Files\Ahead\nero\uninstall\UNNERO.exe /UNINSTALL
NeroVision Express 2 --> C:\WINDOWS\UNNeroVision.exe /UNINSTALL
Norton SystemWorks --> MsiExec.exe /I{9E23C48E-5483-4971-BA50-089F2FABCD66}
Norton SystemWorks 2005 (Symantec Corporation) --> C:\Program Files\Common Files\Symantec Shared\SymSetup\{71E7B3F5-CFAF-4C1E-B494-528E28707937}.exe /X
Norton Utilities --> MsiExec.exe /I{6A7867BA-B7CA-4CC9-ACAB-85BA46865EE5}
NSW_DRM_COLLECTION --> MsiExec.exe /I{900B1884-2D6F-4a70-A3C7-C3F4DA873FDB}
OLYMPUS CAMEDIA Master 1.2 --> C:\WINDOWS\IsUninst.exe -f "C:\Program Files\OLYMPUS\CAMEDIA Master\Uninst.isu "
PartyPoker --> "C:\Program Files\PartyGaming\PartyPoker\Uninstall.exe" "C:\Program Files\PartyGaming\PartyPoker\install.log "
PokerStars.net --> "C:\Program Files\PokerStars.NET\PokerStarsUninstall.exe" /uokerStars.net
PowerQuest PartitionMagic 8.0 --> C:\PROGRA~1\COMMON~1\INSTAL~1\Driver\7\INTEL3~1\IDriver.exe /M{6BE2A4A4-99FB-48ED-AE1E-4E850389F804}
QuickTime --> C:\WINDOWS\unvise32qt.exe C:\WINDOWS\system32\QuickTime\Uninstall.log
RegCure 1.5.0.1 --> C:\Program Files\RegCure\uninst.exe
Rhapsody Player Engine --> MsiExec.exe /I{8A62A068-3FD6-495A-9F66-26FE94F32EC9}
Security Update for CAPICOM (KB931906) --> MsiExec.exe /I{0EFDF2F9-836D-4EB7-A32D-038BD3F1FB2A}
Security Update for CAPICOM (KB931906) --> MsiExec.exe /X{0EFDF2F9-836D-4EB7-A32D-038BD3F1FB2A}
Smart Menus (Windows Live Toolbar) --> MsiExec.exe /X{F084395C-40FB-4DB3-981C-B51E74E1E83D}
Spybot - Search & Destroy 1.4 --> "C:\Program Files\Spybot - Search & Destroy\unins000.exe "
UltimateBet --> C:\PROGRA~1\ULTIMA~1\UNWISE.EXE C:\PROGRA~1\ULTIMA~1\INSTALL.LOG
UltimateBuddy --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\11\50\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{0E8FC047-6855-4C53-87E8-845ECDE72B77}\setup.exe" -l0x9 -removeonly
Uniblue RegistryBooster 2 --> "C:\Program Files\Uniblue\RegistryBooster 2\unins000.exe "
URGE --> MsiExec.exe /I{8BBF6DFD-0AD9-43A7-9FBD-BF065E3866AF}
Webshots Desktop --> "C:\Program Files\Webshots\unins000.exe "
Webshots Toolbar --> C:\Program Files\Webshots\ToolbarUninstall.exe
Windows Live Favorites for Windows Live Toolbar --> MsiExec.exe /X{786C4AD1-DCBA-49A6-B0EF-B317A344BD66}
Windows Live installer --> MsiExec.exe /X{A7E4ECCA-4A8E-4258-8EC8-2DCCF5B11320}
Windows Live Mail --> MsiExec.exe /I{184E7118-0295-43C4-B72C-1D54AA75AAF7}
Windows Live Messenger --> MsiExec.exe /X{508CE775-4BA4-4748-82DF-FE28DA9F03B0}
Windows Live Photo Gallery --> MsiExec.exe /X{2D4F6BE3-6FEF-4FE9-9D01-1406B220D08C}
Windows Live Sign-in Assistant --> MsiExec.exe /I{AFA4E5FD-ED70-4D92-99D0-162FD56DC986}
Windows Live Toolbar --> "C:\Program Files\Windows Live Toolbar\UnInstall.exe" {D5A145FC-D00C-4F1A-9119-EB4D9D659750}
Windows Live Toolbar --> MsiExec.exe /X{D5A145FC-D00C-4F1A-9119-EB4D9D659750}
Windows Live Toolbar Extension (Windows Live Toolbar) --> MsiExec.exe /X{341201D4-4F61-4ADB-987E-9CCE4D83A58D}
Windows Media Format 11 runtime --> "C:\WINDOWS\$NtUninstallWMFDist11$\spuninst\spuninst.exe "
XingMP3 Player --> C:\PROGRA~1\Xing\XINGMP~1\UNINST~1.EXE C:\PROGRA~1\Xing\XINGMP~1\install.log
ZoneAlarm Security Suite --> C:\Program Files\Zone Labs\ZoneAlarm\zauninst.exe


-- Application Event Log -------------------------------------------------------

Event Record #/Type30952 / Success
Event Submitted/Written: 07/15/2008 02:27:50 PM
Event ID/Source: 12001 / usnjsvc
Event Description:
The Messenger Sharing USN Journal Reader service started successfully.

Event Record #/Type30918 / Success
Event Submitted/Written: 07/14/2008 09:42:53 AM
Event ID/Source: 12001 / usnjsvc
Event Description:
The Messenger Sharing USN Journal Reader service started successfully.

Event Record #/Type30887 / Success
Event Submitted/Written: 07/13/2008 09:21:20 AM
Event ID/Source: 12001 / usnjsvc
Event Description:
The Messenger Sharing USN Journal Reader service started successfully.

Event Record #/Type30869 / Success
Event Submitted/Written: 07/12/2008 05:35:10 PM
Event ID/Source: 12001 / usnjsvc
Event Description:
The Messenger Sharing USN Journal Reader service started successfully.

Event Record #/Type30856 / Error
Event Submitted/Written: 07/12/2008 04:15:12 PM
Event ID/Source: 1013 / MsiInstaller
Event Description:
Product: Adobe Reader 7.0.8 -- Setup has detected that you already have a more functional product installed. Setup will now terminate.



-- Security Event Log ----------------------------------------------------------

No Errors/Warnings found.


-- System Event Log ------------------------------------------------------------

Event Record #/Type43979 / Warning
Event Submitted/Written: 07/15/2008 02:56:47 PM
Event ID/Source: 4226 / Tcpip
Event Description:
TCP/IP has reached the security limit imposed on the number of concurrent TCP connect attempts.

Event Record #/Type43953 / Warning
Event Submitted/Written: 07/14/2008 11:21:30 PM
Event ID/Source: 36 / W32Time
Event Description:
The time service has not been able to synchronize the system time
for 49152 seconds because none of the time providers has been able to
provide a usable time stamp. The system clock is unsynchronized.

Event Record #/Type43946 / Error
Event Submitted/Written: 07/14/2008 02:14:38 PM
Event ID/Source: 10010 / DCOM
Event Description:
The server {0006F03A-0000-0000-C000-000000000046} did not register with DCOM within the required timeout.

Event Record #/Type43917 / Warning
Event Submitted/Written: 07/13/2008 10:59:57 PM
Event ID/Source: 36 / W32Time
Event Description:
The time service has not been able to synchronize the system time
for 49152 seconds because none of the time providers has been able to
provide a usable time stamp. The system clock is unsynchronized.

Event Record #/Type43783 / Error
Event Submitted/Written: 07/10/2008 06:47:05 PM
Event ID/Source: 1003 / System Error
Event Description:
Error code 00000044, parameter1 86443780, parameter2 00000d63, parameter3 00000000, parameter4 00000000.



-- End of Deckard's System Scanner: finished at 2008-07-15 15:10:30 ------------

 

First we need to fix some file associations. Please rename the Decards System Scanner.exe file on your desktop to dss.exe then highlight and copy the bolded command below.

"%userprofile%\desktop\dss.exe" /daft

• Click Start>Run and paste the command in, then hit enter.
• An interface of Deckards file association fix will open.
• Click Scan.
• Check the box next to the following entries, then click Fix.
  • .js
  • .reg
  • .scr
  • .vbs
• Exit when complete.

You mentioned specifically getting an error when clicking on Program Files\Messenger\msmsgs.exe
Did you actually browse to and click on the msmsgs.exe file, or is that from a desktop or Start Menu shortcut? If either of the latter, did you happen to right click and select Properties, then see where it's 'Target' is?

Is Zone Alarm perhaps blocking the video files from being run directly from your email?

 

Reply below your questions

Reply to your questions:

Changed to dss.exe, scanned .js, .reg, .scr and .vbs. Results were "All Associations OK "
Target for MSN Messenger is Crogram Files\messenger\msmsgs.exe

Zone alarm may be blocking the video files from being run directly from my email. Any chance you could clue me in as to how to check and correct if that is the case?

Thanks, Rejsn

 

That target is not for MSN Messnger. It is for Windows Messenger, which comes with Windows XP. MSN Messenger, while similar (little green and blue guy icon), and now called Windows Live Messenger, is located at C:\Program Files\Windows Live\Messenger\msnmsgr.exe

Once upon a time it was commonplace for folks to Uninstall Windows Messenger. Any chance you did that?

In your log I see the following Zone Alarm process.

C:\Program Files\Zone Labs\ZoneAlarm\MailFrontier\mantispm.exe

You should have an email applet within the Zone Alarm interface which might reveal some settings for how to handle file types in email attachments, or to turn mail-safe off (for testing). Additionally, I did find a topic at the ZA forums regarding issues with the anti-spam feature, which is reported to sometimes cause issues with email clients.

FREE ZoneAlarm anti-spam/Outlook issues - ZoneAlarm Configuration - ZoneAlarm User Forum

 

Reply below to your questions.

I went into ZONE ALARM and solved the problem with being unable to open wav files without first putting them on the desktop. I had to allow a lot of Active X files as safe and it cured the problem. Also my problems with MSN Messenger have also corrected themselves.

NEW QUESTION ! "When ever I do a One Button Checkup" Scan using Norton I get 2 problems in the Windows Registry.
#1. MIssing File: C:\Windows\system32\Macromed\Flash\Flash9b.ocx

#2. C:\Program Files\Zone Labs\ZoneAlarm\UpdClient.exe-279.
On the Zone Alarm problem should I just re-download the Zone Alarm program to solve the problem ?

On the first problem above I just downloaded an update which may solve the problem of a missing file.

Regards, Rejsn

 

Sounds like ZA is trying to block Norton's One Button Checkup internet access (I would think it tries to update the program first). You could possibly go to the Programs list in ZA and remove all Symantec/Norton entries, then run One Button again. If NAV is indeed trying to gain access, ZA should prompt you, at which time to Allow and Remember.

Let me know how you get on and if there are any other issues to address.