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Resolved IE shuts down

Discussion in 'Internet Explorer & Microsoft Edge' started by cbumpkin, 2014/01/24.

  1. 2014/01/24
    cbumpkin

    cbumpkin Well-Known Member Thread Starter

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    I dont know where the other post went. Sorry. When I try to open an online program I get this message "Internet Explorer has shut down, will clpse program and try to find the cause ". It searches for about ten seconds and never gives the cause or a code. Any suggestions?
     
    cbumpkin,
    #1
  2. 2014/01/24
    lj50 Lifetime Subscription

    lj50 SuperGeek WindowsBBS Team Member

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    Is this IE11. Can you reset IE. Tools\Internet options\Advanced.
     
    lj50,
    #2


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  4. 2014/01/24
    cbumpkin

    cbumpkin Well-Known Member Thread Starter

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    It is IE 11 . I have not tried to reset. will try and give you a reply
     
    cbumpkin,
    #3
  5. 2014/01/24
    cbumpkin

    cbumpkin Well-Known Member Thread Starter

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    IE 11 will not open from the desktop icon or start menu. Start menu says "open as Administrator" I don't know how to do this I have never done Administrator. Will the password be the same as the on to open windows on boot up?
     
    cbumpkin,
    #4
  6. 2014/01/24
    Evan Omo

    Evan Omo Computer Support Technician Staff

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    Hi cbumpkin. If you click Start< All Programs< Accessories< System Tools< Internet Explorer (no add-ons) does IE11 startup normally without crashing?
     
    Evan Omo,
    #5
  7. 2014/01/24
    cbumpkin

    cbumpkin Well-Known Member Thread Starter

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    Get a white page "internet Explorer now running without addons "
     
    cbumpkin,
    #6
  8. 2014/01/24
    Evan Omo

    Evan Omo Computer Support Technician Staff

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    Ok and does IE still crash when you browse certain websites or does it work normally when its running with no add-ons?
     
    Evan Omo,
    #7
  9. 2014/01/24
    cbumpkin

    cbumpkin Well-Known Member Thread Starter

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    Mr, Omo this is an intermiten problem. right now it working correctly with or with add-ons
    about 75% of the time it wont work either way. I tried all day WEd. to get to my E-mail support. and it would not let me into remote support. Got up Thursday morning and got in without any trouble. then today about noon it quit again. I am at my breaking point with it. We old folks don't need this kind of aggravation. if it is in the IE system a new computer would not help. My cable co. says it could be in the IE system. I am going to bed and forget it for tonight. Good night and may most of the good luck be yours. Johnny
     
    cbumpkin,
    #8
  10. 2014/01/24
    Evan Omo

    Evan Omo Computer Support Technician Staff

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    Maybe it would be easier for you if you had a local technician come and take a look at your machine in person. There is only so much assistance that we can offer you on a support forum. :( I just don't want to cause you more aggravation.
     
    Evan Omo,
    #9
  11. 2014/01/25
    lj50 Lifetime Subscription

    lj50 SuperGeek WindowsBBS Team Member

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    Nothing should change you're just accessing IE 11 as an administrator. Then try to reset as per my instructions in Post #2. You will still use your same password upon booting the computer.
     
    Last edited: 2014/01/25
    lj50,
    #10

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