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IE keeps popping up

Discussion in 'Malware and Virus Removal Archive' started by bearjunk61, 2006/08/18.

  1. 2006/08/18
    bearjunk61

    bearjunk61 Inactive Thread Starter

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    AOL Explorer kept popping up - uninstalled it and now IE keeps popping up.
     
  2. 2006/08/18
    TeMerc

    TeMerc Inactive Alumni

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    Hi and welcome to WindowsBBS forums.

    when you say popping up, do you mean you get instances of IE popping up while you're browsing other sites or even if your system is inactive?

    Are the pop ups from any specific type of website or are the random?

    Answering those questions will help us figure out what may be the cause.

    Just quickly tho, do you have Windows Messenger disabled? If not, disable it, as it's known to produce spam pop ups.
     

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  4. 2006/08/18
    bearjunk61

    bearjunk61 Inactive Thread Starter

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    When my system is inactive IE keeps popping up to ad websites and will keep doing it. After I close all the IE open windows it continues. If I run a scan w/McAfee I get infected files that are labeled Adware-Look2Me
     
  5. 2006/08/18
    bearjunk61

    bearjunk61 Inactive Thread Starter

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    test
     
  6. 2006/08/18
    TeMerc

    TeMerc Inactive Alumni

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    Very well then, lets get some other scans working and then HijackThis!.

    For starters, if you do not have them yet, please DL and run AdAware & Spybot Search & Destroy. AdAware and Spybot Search & Destroy are 2 of the most trusted apps in the security area. They are both free, compliment each other nicely, and do not use a lot of resources. They can be found here:

    Spybot Search & Destroy v.1.4
    AdAware SE Free v1.06r

    With AdAware and Spybot: DL, follow the install instructions, check for updates, then scan, repair/remove/quarantine anything found. Reboot before next scan with whichever app is next. The reason for running these apps, is to clean up some of the other 'crapware' on your pc, which, in turn, will make deciphering your HJT log, easier.

    Next First download Ewido Anti-Spyware from HERE and save that file to your desktop.
    This is a 30 day trial of the program
    1. Once you have downloaded ewido anti-spyware, locate the icon on the desktop and double-click it to launch the set up program.
    2. Once the setup is complete you will need run ewido and update the definition files.
    3. On the main screen select the icon "Update" then select the "Update now" link.
      • Next select the "Start Update" button, the update will start and a progress bar will show the updates being installed.
    4. Once the update has completed select the "Scanner" icon at the top of the screen, then select the "Settings" tab.
    5. Once in the Settings screen click on "Recommended actions" and then select "Quarantine ".
    6. Under "Reports "
    • Select "Automatically generate report after every scan "
    • Un-Select "Only if threats were found "
    Close ewido anti-spyware, Do Not run a scan just yet, we will shortly.
    1. Reboot your computer into SafeMode. You can do this by restarting your computer and continually tapping the F8 key until a menu appears. Use your up arrow key to highlight SafeMode then hit enter.
      IMPORTANT: Do not open any other windows or programs while ewido is scanning, it may interfere with the scanning proccess:
    2. Lauch ewido-anti-spyware by double-clicking the icon on your desktop.
    3. Select the "Scanner" icon at the top and then the "Scan" tab then click on "Complete System Scan ".
    4. ewido will now begin the scanning process, be patient this may take a little time.
      Once the scan is complete do the following:
    5. If you have any infections you will prompted, then select "Apply all actions "
    6. Next select the "Reports" icon at the top.
    7. Select the "Save report as" button in the lower left hand of the screen and save it to a text file on your system (make sure to remember where you saved that file, this is important).
    8. Close ewido and reboot your system back into Normal Mode and post the results of the ewido report scan along with the HJT log file which we will use next.

    Then we use HiJackThis v:1.99.1zip.
    DL the zip file to your desktop, then create a new folder on your C drive, called 'HJT' or 'HijackThis'. Then unzip the files to the new folder. When you run HijackThis.exe from C:\HJT folder and have it "Fixed checked" it will create a backup file of modifications to use if restore is necessary which is easily accessible.

    Run the program, and press Scan. You will notice the Scan button will turn into a "Save Log" button. Save the log and Post that log onto this topic. DO NOT DELETE or modify anything yet, as some of it is needed to keep your system in proper working order.
     

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