IE errors

hello

when ever my niece tries to view a website her IE errors and asks her to send an error report to microsoft. the errors says that IE has encounterd a problem and needs to restart. if i allow this to happen it sends me to the IE startup page that she has set. this happens EVERY TIME she visits ANY site.

can anyone help please.

thank you

jared

 

kane

That sounds like she can reach at least one site, and that is the part that puzzles me.
But
1) The error message is telling you IE has a problem, but we do not know what the problem is.
2) The error reporting window gives you the option to "click here" or "Details ". Click and tell us what the actual error/problem is. (copy and paste the info)
http://support.microsoft.com/default.aspx?scid=kb;EN-US;276550
Have you scanned the PC for Viruses or Spyware?
If you do not find any, you could also try the Internet Explorer Repair Tool. You have not told us what versions of IE and Windows you are using. My Win98PC has this tool at Start|Programs|Accessories|System Tools|System Information|Tools|click Internet Explorer Repair Tool|Wait. Reboot. WindowsXP has it elsewhere
http://support.microsoft.com/default.aspx?scid=kb;en-us;318378
Also tell us if any new hardware/software has been installed lately.

 

im sorry jim i forgot to say.

she has win 98 and IE 6.0
the error message that she gets is like a mile long.

every exployer window that she opens does this on every site. i sent her the links that you gave and i will post back as soon as she get the results.

what i was talking about was after she gets the error message it sends her back to the default homepage.

i hope this helps you a bit.

jared

 

Hi Kane
"the error message that she gets is like a mile long "

Please post it, mile long and all, may be able to copy paste.

Its normal after sending a repost for IE to restart at whatever home page is set to,
When I had IE 6 with no SP1 if I sent a report it would do that
and hang sometimes .If i didnt send a report after it (IE) restarted
all was well,, the last time that happend everything worked as it should.

SpyBot and Adaware time

Lonny

 

its fixed

good morning.

hey everyone thank you for your interest, but my niece think she fixed it. she found two parasite on her computer that was causing her to have those problems.

she has spybot search and destroy, but it didnt catch the parasites. she just saw them.

she did ask me tho if i would ask if there is any programs out there that find parasites??

if there is could you please send my the links. thank you.

jared

 

kane--This site will tell you a lot about "parasites ", many of which are "spyware ".
http://doxdesk.com/parasite/
It will also run a scan if ActiveX is enabled. But I, and I expect others, would be interested to learn how your niece "saw" the spyware and just what the spyware was (like the name). It is somewhat surprising SpybotS&D did not find it.