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IE can't open, MS Visual C++ Runtime error [HJT Log]

Discussion in 'Malware and Virus Removal Archive' started by Aridane, 2005/10/07.

  1. 2005/10/07
    Aridane

    Aridane Inactive Thread Starter

    Joined:
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    IE can't open, MS Visual C++ Runtime error

    IE can't open, MS Visual C++ Runtime error

    Hi ! :) I'm new here.

    I can't get my IE to start. I keep getting the Runtime Error message. Could this be caused by spyware ? I have the Google Deskbar installed but it's never caused any problems before. Any ideaas ? Should I run sfc /scannow perhaps ?

    Many thanks in advance !

    Aridane

    Here is a HijackThis logfile:

    Logfile of HijackThis v1.99.1
    Scan saved at 7:20:26 PM, on 10/7/2005
    Platform: Windows XP (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2600.0000)

    Running processes:
    C:\WINNT\System32\smss.exe
    C:\WINNT\system32\winlogon.exe
    C:\WINNT\system32\services.exe
    C:\WINNT\system32\lsass.exe
    C:\WINNT\system32\svchost.exe
    C:\WINNT\System32\svchost.exe
    C:\WINNT\Explorer.EXE
    C:\WINNT\system32\spoolsv.exe
    C:\WINNT\TBPanel.exe
    C:\Program Files\Creative\SBLive\AudioHQ\AHQTB.EXE
    C:\WINNT\SOUNDMAN.EXE
    C:\WINNT\System32\P2P Networking\P2P Networking.exe
    C:\Program Files\QuickTime\qttask.exe
    C:\Program Files\Lavasoft\Ad-aware 6\Ad-aware.exe
    C:\PROGRA~1\TELENE~1\SMARTB~1\MotiveSB.exe
    C:\Program Files\Java\j2re1.4.2_06\bin\jusched.exe
    C:\Program Files\eBay\eBay Toolbar2\eBayTBDaemon.exe
    C:\Program Files\Google\Gmail Notifier\G001-1.0.25.0\gnotify.exe
    C:\Program Files\MSN Apps\Updater\01.02.3000.1001\en-gb\msnappau.exe
    C:\Program Files\Winamp\winampa.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
    C:\Program Files\BBC News alerts\skinkers.exe
    C:\Program Files\MSN Messenger\MsnMsgr.Exe
    C:\Program Files\Skype\Phone\Skype.exe
    C:\Program Files\Guardian Unlimited alerts\GuardianAlerts.exe
    C:\Program Files\PayPal\Payment Wizard\Outlook Express\OEHook.exe
    C:\Program Files\Webshots\WebshotsTray.exe
    C:\Program Files\Google\ggviewer81-76.exe
    C:\Program Files\Telenet EasyCare\bin\mpbtn.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
    C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
    C:\WINNT\system32\ZoneLabs\vsmon.exe
    C:\WINNT\System32\mqsvc.exe
    C:\WINNT\System32\mqtgsvc.exe
    C:\Program Files\Mozilla Thunderbird\thunderbird.exe
    C:\Program Files\Mozilla Firefox\firefox.exe
    C:\WINNT\System32\wuauclt.exe
    C:\Program Files\Plaxo\2.1.0.80\InstallStub.exe
    C:\Program Files\Internet Explorer\IEXPLORE.EXE
    C:\PROGRA~1\WINZIP\winzip32.exe
    C:\My Downloads\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/cus.../*http://www.yahoo.com/ext/search/search.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ie/defaults/sp/msgr7/*http://www.yahoo.com
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://us.rd.yahoo.com/customize/ie/defaults/su/msgr7/*http://www.yahoo.com
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaults/sb/msgr7/*http://www.yahoo.com/ext/search/search.html
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ie/defaults/sp/msgr7/*http://www.yahoo.com
    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ie/defaults/su/msgr7/*http://www.yahoo.com
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,AutoConfigURL = http://pac.pandora.be:8080
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
    O2 - BHO: DownloadRedirect Class - {00000000-6CB0-410C-8C3D-8FA8D2011D0A} - C:\Program Files\iMesh\iMesh5\iMeshBHO.dll
    O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
    O2 - BHO: eBay Toolbar Helper - {22D8E815-4A5E-4DFB-845E-AAB64207F5BD} - C:\Program Files\eBay\eBay Toolbar2\eBayTB.dll
    O2 - BHO: UberButton Class - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
    O2 - BHO: YahooTaggedBM Class - {65D886A2-7CA7-479B-BB95-14D1EFB7946A} - C:\Program Files\Yahoo!\Common\YIeTagBm.dll
    O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.02.3000.1001\en-xu\stmain.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
    O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.4000.1001\en-gb\msntb.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
    O3 - Toolbar: eBay Toolbar - {92085AD4-F48A-450D-BD93-B28CC7DF67CE} - C:\Program Files\eBay\eBay Toolbar2\eBayTB.dll
    O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.4000.1001\en-gb\msntb.dll
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
    O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
    O4 - HKLM\..\Run: [Gainward] C:\WINNT\TBPanel.exe /A
    O4 - HKLM\..\Run: [AudioHQ] C:\Program Files\Creative\SBLive\AudioHQ\AHQTB.EXE
    O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
    O4 - HKLM\..\Run: [P2P Networking] C:\WINNT\System32\P2P Networking\P2P Networking.exe /AUTOSTART
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [Ad-aware] "C:\Program Files\Lavasoft\Ad-aware 6\Ad-aware.exe" +c
    O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\TELENE~1\SMARTB~1\MotiveSB.exe
    O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_06\bin\jusched.exe
    O4 - HKLM\..\Run: [eBayToolbar] C:\Program Files\eBay\eBay Toolbar2\eBayTBDaemon.exe
    O4 - HKLM\..\Run: [{0228e555-4f9c-4e35-a3ec-b109a192b4c2}] C:\Program Files\Google\Gmail Notifier\G001-1.0.25.0\gnotify.exe
    O4 - HKLM\..\Run: [msnappau] "C:\Program Files\MSN Apps\Updater\01.02.3000.1001\en-gb\msnappau.exe "
    O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe
    O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
    O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
    O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [Zone Labs Client] C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
    O4 - HKLM\..\RunOnce: [iMeshBar Uninstall] rundll32 C:\PROGRA~1\UNINST~1.DLL,O -2
    O4 - HKCU\..\Run: [BBCNewsalertsCluster] C:\Program Files\BBC News alerts\skinkers.exe
    O4 - HKCU\..\Run: [PlaxoUpdate] C:\Program Files\Plaxo\2.1.0.80\InstallStub.exe -a
    O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
    O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
    O4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\ypager.exe" -quiet
    O4 - HKCU\..\Run: [Guardian Unlimited alerts] C:\Program Files\Guardian Unlimited alerts\GuardianAlerts.exe
    O4 - Startup: NoteIT.lnk = C:\Program Files\NoteIT\NoteIT.exe
    O4 - Startup: Webshots.lnk = C:\Program Files\Webshots\WebshotsTray.exe
    O4 - Global Startup: PayPal Plug-In for Outlook Express.lnk = ?
    O4 - Global Startup: Telenet EasyCare.lnk = C:\Program Files\Telenet EasyCare\bin\matcli.exe
    O8 - Extra context menu item: &eBay Search - res://C:\Program Files\eBay\eBay Toolbar2\eBayTb.dll/RCSearch.html
    O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
    O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar2.dll/cmwordtrans.html
    O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
    O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
    O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
    O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
    O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
    O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
    O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycmap.htm
    O8 - Extra context menu item: Yahoo! &SMS - file:///C:\Program Files\Yahoo!\Common/ycsms.htm
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINNT\System32\msjava.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINNT\System32\msjava.dll
    O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
    O16 - DPF: {1D6711C8-7154-40BB-8380-3DEA45B69CBF} (Web P2P Installer) -
    O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
    O16 - DPF: {62475759-9E84-458E-A1AB-5D2C442ADFDE} - http://a1540.g.akamai.net/7/1540/52...pple.com/abarth/us/win/QuickTimeInstaller.exe
    O16 - DPF: {9B03C5F1-F5AB-47EE-937D-A8EDA626F876} (Anonymizer Anti-Spyware Scanner) - http://download.zonelabs.com/bin/promotions/spywaredetector/WebAAS.cab
    O16 - DPF: {A17E30C4-A9BA-11D4-8673-60DB54C10000} (YahooYMailTo Class) - http://us.dl1.yimg.com/download.yahoo.com/dl/installs/yse/ymmapi_416.dll
    O16 - DPF: {E855A2D4-987E-4F3B-A51C-64D10A7E2479} (EPSImageControl Class) - http://tools.ebayimg.com/eps/activex/EPSControl_v1-0-3-0.cab
    O16 - DPF: {EB533642-0AFC-4559-A494-8CFFA296ACAE} (Whale Attachment Wiper for IE4 and higher) - https://portal.econocom.be/images/whlcache.cab?egap=internal
    O16 - DPF: {F00F4763-7355-4725-82F7-0DA94A256D46} (IMDownloader Class) - http://www2.incredimail.com/contents/setup/downloader/imloader.cab
    O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
    O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
    O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINNT\system32\ZoneLabs\vsmon.exe
     
  2. 2005/10/07
    DumbTerminal

    DumbTerminal Inactive

    Joined:
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    Messages:
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    Are you in Belgium?
    This line concerns me, but I don't know what it is, so please do not remove anything yet
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,AutoConfigURL = http://pac.pandora.be:8080
    8080 is typically a router administration port
    If you recognize the URL(http://pac.pandora.be) let us know.

    I dont know if this is your problem, but you have a malicious program called P2PNetworking

    Right click by the clock in your taskbar, and click on "Task Manager "
    Click on the "Processes" tab
    Highlight the process "P2P Networking.exe" and click on End Process

    Go to C:\WINNT\System32\ and delete the P2P Networking folder

    Then run HJT and place a check next to these entries:

    O4 - HKLM\..\Run: [P2P Networking] C:\WINNT\System32\P2P Networking\P2P Networking.exe /AUTOSTART

    O16 - DPF: {1D6711C8-7154-40BB-8380-3DEA45B69CBF} (Web P2P Installer) -

    Close ALL open windows, and click on "Fix Checked "

    Reboot

    I take it you can get FireFox to work just fine?

    Download, UPDATE and run Spybot search and destroy.
    Spybot Search And Destroy
    http://www.safer-networking.org/en/mirrors/index.html

    Then download, UPDATE and run Lavasoft Ad-Aware. Choose to check for updates and then run the scan and choose to fix whatever it finds. (Put checks in the boxes).
    http://www.download.com/3000-2144-10045910.html?part=69274&subj=dlpage&tag=button

    Running sfc /scannow couldn't hurt either
    Let us know how it works

    If you still get the error after all of this, please copy the error into your next post

    Cleaning out your cache is also a good idea
    Cute interactive tutoriall
    Basic instructions

    More Info On Your Runtime Error
    Seems it could be the Google Toolbar after all. I would uninstall it and (yuck) reinstall it if you still want it.
     
    Last edited: 2005/10/07

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  4. 2005/10/18
    Aridane

    Aridane Inactive Thread Starter

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    Many many thanks for the advice! That did the trick! IE is working just fine now (although I don't use it much :D )

    Sorry for the late reply !
     
  5. 2005/10/18
    DumbTerminal

    DumbTerminal Inactive

    Joined:
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    No problem
    What exactly worked for you?
    Just want to know for future reference. Thanks :)

    To help keep IE from installing spyware in the first place, I suggest these 2 programs:

    IESPYAD AND SPYWAREBLASTER

    Download SpywareBlaster
    http://www.javacoolsoftware.com/sbdownload.html
    When you run this program, you need to Update, then Enable All Protection. This is not a scanner. It sets killbits that help prevent spyware from being installed in the first place.
    If you get any file missing errors, check Here
    http://www.net-integration.net/tools/spywareblaster.html
    Heres a tutorial with pictures
    http://www.bleepingcomputer.com/forums/index.php?showtutorial=49

    Download IESpyad
    http://netfiles.uiuc.edu/ehowes/www/res/ie-spyad.exe
    This puts harmful websites in your Internet Explorer restricted site zone.
    Run IESPYad, and it will extract to C:\iespyad
    Open that folder, and click on install.bat
    Then choose option 2
    Then choose option 1 (yes)
    When it tells you to press any key to continue, press the space bar
    Then choose 2(exit)
     

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