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Resolved IE 8 won't finish installing

Discussion in 'Internet Explorer & Microsoft Edge' started by that10pin, 2011/12/12.

  1. 2011/12/12
    that10pin

    that10pin Inactive Thread Starter

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    After installing IE 8 it says to reboot to finish installation. Upon rebooting I get a dialog box in the upper left corner that says optimizing your browser settings. Box just stays there and freezes. In order to get back to my desktop I have to reboot in the safe mode and delete IE 8. Have tried a number of times but can't install.
     
    Last edited: 2011/12/13
  2. 2011/12/12
    Steve R Jones

    Steve R Jones SuperGeek Staff

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    optimizing your browser settings-> did you let it run for more then 30 minutes?
     

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  4. 2011/12/12
    that10pin

    that10pin Inactive Thread Starter

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    I let it run for 10 minutes but nothing happened. The screen was frozen.
     
  5. 2011/12/12
    that10pin

    that10pin Inactive Thread Starter

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    Would waiting 30 minutes solve the problem?
     
  6. 2011/12/12
    Evan Omo

    Evan Omo Computer Support Technician Staff

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    Hi that10pin. I would wait for at least 30 minutes and see if the dialog box unfreezes itself and allows you to enter your desktop.

    If that doesn't work then there could be a 3rd party program that is interfering with the installation of IE8. I would try starting your computer in a clean boot state, install IE8, reboot and then see if the installation succeeds. How to configure Windows XP to start in a "clean boot" state.
     
  7. 2011/12/12
    that10pin

    that10pin Inactive Thread Starter

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    Thanks Evan Omo, I will give it a try tomorrow and let you know what happens.
     
  8. 2011/12/12
    Evan Omo

    Evan Omo Computer Support Technician Staff

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    Cool. Keep me posted.
     
  9. 2011/12/13
    that10pin

    that10pin Inactive Thread Starter

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    Installed IE 8 today without incident. don't know why it installed so easily, so go figure.
     
  10. 2011/12/13
    Evan Omo

    Evan Omo Computer Support Technician Staff

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    Great. Thanks for letting me know. :)
     

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