IBM R40 laptop USB 2.0 errors

Our company purchased several new IBM R40 laptops a while back, they all came with XP pro and to the upper mgmt's brilliant idea we had to replace XP with Win 2k Pro. SP4
The problem is this...we have noticed that some of the laptops will not recognize any USB 2.0 device...and some work fine? I went to IBM's site and followed their tedious fix for this ...but it did not work...I tried it twice on the same machine.
Has anyone else experienced this problem,...and if so what was your fix???

Thanks

forgot to add something...
when the laptop is not in the docking station there are NO conflicts in device manager,...plug in a USB 2.0 device and there is an error...remove the divce and conflict goes away..

if laptop is in the docking station there IS an error in Device manager...

 

Could be a driver problem but then I read you are showing conflicts in DM. If there is no device connected, no conflict would indicate you have two devices trying to use the same IRQ. Check for IRQ conflicts with a device installed and make changes as needed if that's the case.

 

I know how you feel gcoop3,
Our organization leases (a few thousand!) PC's, and for the last year or so have been supplied with XP, but our illustrious IT department downgrades these to W2K SP3 or 4 apparantly for software and network compatibility. Most of the organizations PC's are running SP2, as there is no mechanism for updating these machines till they are replaced after 3 years, except for the occasional network rollout of a security fix. Thank goodness they are serious about AV updates via the network though. But as far as OS updates/fixes/enhancements and service packs go. No! Windows update access has been switched off via group policy, even for those few with Admin priviledges. Not the ones I administer though

Annnyway!
Take a look at this MSKB article for a possible fix?