I need help to remove adware-gen

I use Avast! as virusscan and found the following:
File name:C:\WINDOWS\system32\w?nspool.exe
Malware: Win32:Adware-gen.[Adw]

The file doesn't seem to exist. All hidden files are visible.
This is the logfile of Hijack this:

Logfile of HijackThis v1.99.1
Scan saved at 14:35:04, on 19/07/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\System32\inetsrv\inetinfo.exe
C:\mysql\bin\mysqld-nt.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Alwil Software\Avast4\ashDisp.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\mysql\bin\winmysqladmin.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\WINDOWS\System32\mdm.exe
C:\WINDOWS\System32\dllhost.exe
C:\Program Files\Microsoft Visual Studio\Common\IDE\IDE98\devenv.exe
C:\Program Files\MySQL-Front\mysqlfront.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Outlook Express\msimn.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\WINDOWS\system32\mspaint.exe
C:\WINDOWS\System32\svchost.exe
C:\Documents and Settings\Administrator\Mijn documenten\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.be/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = http://lookfor.cc?pin=28129
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Koppelingen
R3 - URLSearchHook: (no name) - _{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {224A3EB8-FC52-CAA7-5936-8ECACAD79E9C} - C:\WINDOWS\System32\snixytp.dll
O2 - BHO: ShprRprts - {2A8A997F-BB9F-48F6-AA2B-2762D50F9289} - C:\Program Files\ShopperReports\Bin\1.0.0.1\SmrtShpr.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [avast!] C:\Program Files\Alwil Software\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe "
O4 - HKCU\..\Run: [Jqeai] C:\WINDOWS\System32\w?nspool.exe
O4 - Startup: WinMySQLadmin.lnk = C:\mysql\bin\winmysqladmin.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O9 - Extra button: ShopperReports - Compare travel rates - {946B3E9E-E21A-49c8-9F63-900533FAFE14} - C:\Program Files\ShopperReports\Bin\1.0.0.1\SmrtShpr.dll
O9 - Extra button: ShopperReports - Compare product prices - {E77EDA01-3C56-4a96-8D08-02B42891C169} - C:\Program Files\ShopperReports\Bin\1.0.0.1\SmrtShpr.dll
O15 - Trusted Zone: *.awmdabest.com
O15 - Trusted Zone: *.frame.crazywinnings.com
O15 - Trusted Zone: *.awmdabest.com (HKLM)
O15 - Trusted Zone: *.frame.crazywinnings.com (HKLM)
O15 - Trusted IP range: 206.161.125.149
O15 - ProtocolDefaults: 'http' protocol is in My Computer Zone, should be Internet Zone
O15 - ProtocolDefaults: 'http' protocol is in My Computer Zone, should be Internet Zone (HKLM)
O16 - DPF: {00000000-0000-0000-0000-000020040000} - http://207.234.185.217/ABoxInst_int4.exe
O16 - DPF: {10000000-1000-0000-1000-000000000000} - file://C:\Program Files\Internet Explorer\nkqyujdx.exe
O16 - DPF: {15AD6789-CDB4-47E1-A9DA-992EE8E6BAD6} - http://static.windupdates.com/cab/6247971CanadaInc/ie/bridge-c11.cab
O16 - DPF: {9B03C5F1-F5AB-47EE-937D-A8EDA626F876} (Anonymizer Anti-Spyware Scanner) - http://download.zonelabs.com/bin/promotions/spywaredetector/WebAAS.cab
O16 - DPF: {B467A3AF-E45B-4B1B-9983-C035D988FB0F} (VacPro.belgio_ver10) - http://advnt01.com/dialer/belgio_ver10.CAB
O16 - DPF: {DB893839-10F0-4AF9-92FA-B23528F530AF} - http://deposito.hostance.net/dialer/1044352.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - Unknown owner - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe" /service (file missing)
O23 - Service: avast! Web Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe" /service (file missing)
O23 - Service: MySql - Unknown owner - C:/mysql/bin/mysqld-nt.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

 

The file w?nspool.exe is most likely named winspool.exe, and you will probably find 2 files of the same name in the system32 folder. One is a legitimate Microsoft file, the other is rogue. The malware writers are now using some new tricks to give filenames the same name as system files, and allow 2 files of the same name to reside within the same folder, but the method they use leaves HijackThis unable to recognize one or more letters, hence the ? in the filename. Tread with caution here! Winspool.exe may be required for your printer. Check the properties of each file to try determining which is rogue and delete it. If unsure, post details of the properties for each. You could also try renaming one of them to winspool.old and scan them both with jotti to identify which is bad.

Please post a new HijackThis log after completing TonyT's instructions.

 

I found only one winspool.exe file. I scanned it with jotti and found nothing.
I did like TonyT said and I haven't had a virus alert since.

This is the new Hijack This log:

Logfile of HijackThis v1.99.1
Scan saved at 13:48:21, on 20/07/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\System32\inetsrv\inetinfo.exe
C:\mysql\bin\mysqld-nt.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Alwil Software\Avast4\ashDisp.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\mysql\bin\winmysqladmin.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\WINDOWS\System32\mdm.exe
C:\WINDOWS\System32\dllhost.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\Administrator\Mijn documenten\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.be/
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [avast!] C:\Program Files\Alwil Software\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe "
O4 - Startup: WinMySQLadmin.lnk = C:\mysql\bin\winmysqladmin.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O9 - Extra button: ShopperReports - Compare travel rates - {946B3E9E-E21A-49c8-9F63-900533FAFE14} - C:\Program Files\ShopperReports\Bin\1.0.0.1\SmrtShpr.dll
O9 - Extra button: ShopperReports - Compare product prices - {E77EDA01-3C56-4a96-8D08-02B42891C169} - C:\Program Files\ShopperReports\Bin\1.0.0.1\SmrtShpr.dll
O15 - Trusted Zone: *.frame.crazywinnings.com
O15 - Trusted Zone: *.frame.crazywinnings.com (HKLM)
O15 - Trusted IP range: 206.161.125.149
O16 - DPF: {9B03C5F1-F5AB-47EE-937D-A8EDA626F876} (Anonymizer Anti-Spyware Scanner) - http://download.zonelabs.com/bin/promotions/spywaredetector/WebAAS.cab
O16 - DPF: {B467A3AF-E45B-4B1B-9983-C035D988FB0F} (VacPro.belgio_ver10) - http://advnt01.com/dialer/belgio_ver10.CAB
O16 - DPF: {DB893839-10F0-4AF9-92FA-B23528F530AF} - http://deposito.hostance.net/dialer/1044352.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - Unknown owner - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe" /service (file missing)
O23 - Service: avast! Web Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe" /service (file missing)
O23 - Service: MySql - Unknown owner - C:/mysql/bin/mysqld-nt.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

 

Glad to hear the virus alerts have stopped!

Download the DelDomains.inf file to your desktop.
Right-click on the deldomains.inf file and select Install.
Reboot your computer. That should remove the trusted zone entries.

If you added that trusted range, you will need to re-add it afterwards.

You should also visit Windows Update and install all available Critical Updates and Service Packs. It will take several reboots and going back to check for more to get fully updated.

Please post a new HijackThis log.

 

I installed delDomains and the windows updates
I deleted all files in the temp folders. There were a few I couldn't delete.
Then I fixed the things you said with HJT

Here's the new log:

Logfile of HijackThis v1.99.1
Scan saved at 14:10:50, on 22/07/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\System32\inetsrv\inetinfo.exe
C:\mysql\bin\mysqld-nt.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\Program Files\Alwil Software\Avast4\ashDisp.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\mysql\bin\winmysqladmin.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\WINDOWS\System32\mdm.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\WINDOWS\System32\dllhost.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\Administrator\Mijn documenten\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.be/
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [avast!] C:\Program Files\Alwil Software\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe "
O4 - Startup: WinMySQLadmin.lnk = C:\mysql\bin\winmysqladmin.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O9 - Extra button: ShopperReports - Compare travel rates - {946B3E9E-E21A-49c8-9F63-900533FAFE14} - C:\Program Files\ShopperReports\Bin\1.0.0.1\SmrtShpr.dll
O9 - Extra button: ShopperReports - Compare product prices - {E77EDA01-3C56-4a96-8D08-02B42891C169} - C:\Program Files\ShopperReports\Bin\1.0.0.1\SmrtShpr.dll
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1122031642525
O16 - DPF: {9B03C5F1-F5AB-47EE-937D-A8EDA626F876} (Anonymizer Anti-Spyware Scanner) - http://download.zonelabs.com/bin/promotions/spywaredetector/WebAAS.cab
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - Unknown owner - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe" /service (file missing)
O23 - Service: avast! Web Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe" /service (file missing)
O23 - Service: MySql - Unknown owner - C:/mysql/bin/mysqld-nt.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

 

Your log looks good, although you still need to install those Windows Updates.

I also suggest you download and install SpywareBlaster. Enable all protections, check for updates and enable them too. Then download IESpyad.exe, double click to extract (it extracts to C:\IESpyad by default), open the folder, double click the ie-ads.reg file and allow it to merge into the registry.

An online virus scan with Panda ActiveScan wouldn't hurt either. If any infected files are found, save the report and post it here.