Resolved HP Deskjet 3550 installation (re-installation)

Had a crash a few months ago and d/l (from HP site) drivers for my Deskjet 3550... that worked swell, except they were in Spanish!

So, tonite I decided to d/l the ENU verzion from HP and install the drivers so the printer and I spoke the same language... And the fun began.

The instructions were to d/l the package, put it in a certain directory on the C:/ drive (which I did) then connect the USB cord to the printer and when the install wizard appeared, tell it not to search, direct the program to the directory/exe file and sit back and watch the printer work.

Nope.

I already was connected to the computer and figured the re-install would just over-write the existing drivers.

Nope.

Tried to print a test page and the test page simply hung up... Nothing happened. So I tried to delete the test page.... Even less happened.

Seems no matter what I try to do now I can't get there.

Thought I'd delete the printer entirely, unplug it and go with instructions "A "... 'cept that the print spooler is STILL trying to print that bloody test page, even if I restart the box (several times) to kick it out. As a result, the following happens:

Can't go to "printers and Faxes" and delete the drivers, 'cos the printer is "in use by another program ", even tho it's disconnected from the computer at present. I assume that that means the drivers are still trying to print that test page......................(Remember the test page?)................but with no discernable result.

Now, to add insult to injury, the silly buggar is asking for "hpfmom09.hlp" from the HP installation CD. If only I KNEW where the (censored) CD had got to, we'd not be reading this drivel, innit?

I'm a bit puzzled as to how to fix this, short of 3 ounces of Geglinite or resorting to a restore point para printar en espanol...

So, O My Droogies, what hast thou that thou wouldst recommend to your wayward Brother?

(I DO like the Geglinite, but Guy Fawkes is a ways off yet...)

 

Using Internet Explorer
And with the Printer plugged in

Click here for HP Autodetect (and install of drivers) : http://h20270.www2.hp.com/ediags/gmn2/index.aspx

You will likely need to 'Accept' and 'Allow' HP to detect your powered and connected printer

 

That detection tool works quite well. Used it Myself from time to time. Do you have the HP diagnostic tool installed. If HP offers it download it. Works well.

 

Well, thanks, but it didn't work for me.

It installed some active-x controls, poked about the computer, and sent me right back to the drivers download page again.

Seems that the hpfmom09.hlp is a file required to run the printer in Spanish, so I changed my language back to English, d/l the driver pack and HP installed it for me, but the printer still wouldn't print anything for me, so I bit the bullet and restored to 0600 Thursday.

Ya tengo una printador en Espanol, pero, esta bien... hablo un poco de Espanol, so I can tell that "Borrador Rapido" is "Fast Draft ". (Now I have a printer in (speaking) Spanish, but that's OK... I speak a little Spanish...)

Why fight City Hall?

Thanks anyway!

 

Resuelto!

I mean Resolved

Please mark this thread as 'Resolved', see .....