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Resolved How do I get Outlook out of secure mode?

Discussion in 'Microsoft Mail (Outlook / OE / Windows Mail)' started by Alicia J, 2015/12/08.

  1. 2015/12/08
    Alicia J Lifetime Subscription

    Alicia J Geek Member Thread Starter

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    I have Outlook 2010 Home edition. It opens in safe mode. It just started doing this today. How do I get it out of safe mode?
     
    Last edited: 2015/12/08
    Alicia J,
    #1
  2. 2015/12/08
    retiredlearner

    retiredlearner SuperGeek WindowsBBS Team Member

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    Hi Alicia 3, This is probably the procedure you need to follow: "I can’t start Microsoft Outlook 2010 or 2013 or receive the error "Cannot start Microsoft Office Outlook. Cannot open the Outlook Windowâ€
    https://support.office.com/en-us/article/I-can-t-start-Microsoft-Outlook-2010-or-2013-or-receive-the-error-Cannot-start-Microsoft-Office-Outlook-Cannot-open-the-Outlook-Window-d1f69da6-b333-4650-97bf-4d77bd7abb85
    Have a look at the whole page as there is an option to run the Repair tool in 2 links at the bottom of the page. Neil.
     
    retiredlearner,
    #2


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  4. 2015/12/08
    Alicia J Lifetime Subscription

    Alicia J Geek Member Thread Starter

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    Ok thanks. I just used system restore to reverse updates today and Outlook is back to normal. I'm trying them again to see if it happens again.

    I'll check out your link too. Thanks.
     
    Alicia J,
    #3
  5. 2015/12/08
    Alicia J Lifetime Subscription

    Alicia J Geek Member Thread Starter

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    I discovered that the cause is KB3114409 an update for Microsoft Outlook 2010. I uninstalled it, then ran troubleshooter to hide it.
     
    Alicia J,
    #4
  6. 2015/12/08
    retiredlearner

    retiredlearner SuperGeek WindowsBBS Team Member

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    So everything is back to normal and working OK. Well done. Neil.
     
    retiredlearner,
    #5
  7. 2015/12/08
    Alicia J Lifetime Subscription

    Alicia J Geek Member Thread Starter

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    Yes thanks for your help retiredlearner.
     
    Alicia J,
    #6
  8. 2015/12/09
    PeteC

    PeteC SuperGeek Staff

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    PeteC,
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  9. 2015/12/09
    Alicia J Lifetime Subscription

    Alicia J Geek Member Thread Starter

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    I'm glad we know what the problem KB is. I hope they fix it and reissue it, or just pull it.
     
    Alicia J,
    #8
  10. 2015/12/09
    PeteC

    PeteC SuperGeek Staff

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    Something is fixed - having restored yesterday after downloading/installing the updates some updates were downloaded again automatically. This time around KB3114409 was not offered although it still shows as installed. Another Outlook 2010 update was downloaded - KB2760779. After installation the issue seems to be fixed.
     
    PeteC,
    #9
  11. 2015/12/09
    Alicia J Lifetime Subscription

    Alicia J Geek Member Thread Starter

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    KB2760779 downloaded on mine yesterday.
     
    Alicia J,
    #10

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