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Hotmail - Unable to sign in

Discussion in 'General Internet' started by SkinFly, 2007/02/11.

  1. 2007/02/11
    SkinFly

    SkinFly Inactive Thread Starter

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    My MSN Hotmail account refuses to accept my password. No matter how many times i reset my password, it continually tells me it is incorrect. Obviously because of this i am unable to access my e mail and i would appreciate any help greatly.

    NOTE: I can actually sign into Messenger


    I'm using Windows XP Home

    IE 7

    MSN Messenger Live

    Thanks ---
     
  2. 2007/02/11
    Steve R Jones

    Steve R Jones SuperGeek Staff

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    Are you getting you mail from their web site or through OE?
    I just checked my mail and all was ok.
     

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  4. 2007/02/11
    SkinFly

    SkinFly Inactive Thread Starter

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    throught the website... my friends can all check their mail too..
     
  5. 2007/02/11
    drecollet

    drecollet Inactive

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    Have you tried signing in from a different computer? something funky may be going on with the keyboard.

    also when your in messenger, can you click the mail icon to go to your inbox
     
  6. 2007/02/24
    visionof

    visionof Inactive

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    cookies as well as security settings ?
    keyboard locks on ?
    a firewall or 3rd party firewall settings ?
    Have you tried firefox as an alternate browser and / or reverting to ie 6 ?
     
  7. 2007/02/24
    SkinFly

    SkinFly Inactive Thread Starter

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    all sorted now.


    uninstalled MacAfee



    **** McAfee........
     
  8. 2007/03/02
    visionof

    visionof Inactive

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    check,

    1) Your caps are not on - although you should catch that when entering your email address
    2) Is your browser accepting cookies
    3) Are you behind a firewall or hardware firewall that is restricting you ?
    4) Perhaps two pop up or more blockers . Turn off the windows xp one.
    Go into view toolbars and uncheck extra toolbars.
    5) Not using IE 7 yet. I would try to reset settings to defaults- especially the ones dealing with security and cookies. Try setting them ever lower.

    I am rambling here.
    1) check your caps
    2) run a spyware scan - adaware or whatever that is updated
    3) Turn off pop up blockers including windows
    4) See if you can go sign on with firefox as an alternate browser
     

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