Hotmail and Outlook hit by ongoing fault, Microsoft confirms

Users of Outlook and Hotmail webmail services have been hit by a lengthy fault, Microsoft has confirmed.

A status message informed users on Wednesday morning about the issues, with the company adding it was "working to restore service right now ".

Users reported not seeing emails that should have reached their accounts.

Microsoft is in the process of migrating millions of users from Hotmail, which launched in 1998, to new Outlook.com accounts.

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Microsoft: Overheating caused Outlook and Hotmail shutdown

Microsoft has blamed an overheating data centre for a 16-hour shutdown of its Outlook and Hotmail systems.

In a blog post, it said a "rapid and substantial temperature spike" had caused a large number of servers to stop working.

The temperature rise had been due to a firmware update failure, wrote Arthur de Haan, Microsoft vice president.

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