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Resolved Horrible shutdown sounds

Discussion in 'Windows 7' started by rikki, 2016/01/13.

  1. 2016/01/13
    rikki

    rikki Well-Known Member Thread Starter

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    Whenever my computer shuts down, I get a brief, high-intensity blast of static that makes me jump each time. It sounds really bad, like something is being damaged, though that is not the case. This only happens with HDMI to my TV, which is being used as an audio and video monitor. It happens with different HDMI sources. The volume control affects it somewhat, but even with the volume down it is still a frighteningly loud noise and then I have to turn the volume up again because it is much too soft for anything else.

    Does anyone have any idea what causes this, and if there is a way to mitigate it?
     
  2. 2016/01/13
    retiredlearner

    retiredlearner SuperGeek WindowsBBS Team Member

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    Does it produce the static noise if it's not connected to the TV?
     

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  4. 2016/01/13
    rikki

    rikki Well-Known Member Thread Starter

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    No, the sound is a loud cracking and popping noise that comes from the TV speakers. It is very brief but very loud. It only happens when the HDMI is connected to the TV, which supplies audio as well as video. If I use VGA or DVI with an analogue audio connection, it doesn't happen.
     
  5. 2016/01/14
    Evan Omo

    Evan Omo Computer Support Technician Staff

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    Hi rikki. What video card and audio device does your computer have? You can open Device Manager and expand both the Display adapters and the Sound, video and game controllers category in order to find that information.
     
  6. 2016/01/14
    rikki

    rikki Well-Known Member Thread Starter

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    Hi Evan,

    Display card is Geforce 210 I bought second-hand. It seems to work well except for the burst on shut-down. The sound just says high definition audio device. I can't get any other information from it.
     
  7. 2016/01/14
    retiredlearner

    retiredlearner SuperGeek WindowsBBS Team Member

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    Have you tried another HDMI cable? Neil.
     
  8. 2016/01/14
    Evan Omo

    Evan Omo Computer Support Technician Staff

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    Download and install the latest driver for your Nvidia video card from here, Nvidia GeForce Video Driver.

    Then download and install the latest driver for your Realtek High Definition audio device from here, Realtek HD Audio Driver.

    After both drivers install, reboot the computer and let me know if there is any change.
     
  9. 2016/01/14
    rikki

    rikki Well-Known Member Thread Starter

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    I just replaced with an expensive high quality cable I bought in the sales but no difference.
     
  10. 2016/01/14
    rikki

    rikki Well-Known Member Thread Starter

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    OK, I updated all the drivers and I was glad to do that, so thanks for the links. However, they still didn't make a difference. I think this must be a bug in the TV. It is an old LCD, from before HDCP. Maximum resolution is 720p. It works well as a monitor, but I haven't been using HDMI until now. I think whenever the HDMI connection is broken, whether by unplugging the cable or turning off the computer, it causes the static blast. There probably isn't a way to prevent this, except by muting the TV or turning it off first.
     
  11. 2016/01/14
    Evan Omo

    Evan Omo Computer Support Technician Staff

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    If you have another TV or monitor that uses HDMI then I would try using that device and see if the same issue occurs.
     
  12. 2016/01/20
    rikki

    rikki Well-Known Member Thread Starter

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    I don't have one that is convenient but I do have other computers I am setting up with HDMI cards and they all seem to do more or less the same with this TV (which is old, heavy and not easily moved).
     
  13. 2016/01/20
    Evan Omo

    Evan Omo Computer Support Technician Staff

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    Well if other computers are doing the same thing when connected to that TV then it could be the TV that is the culprit.
     

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