Resolved Help with BSOD - Windows 7

eplain · 2013/09/09

Hi there. I'm new to this forum so not sure how to proceed. I'm trying to determine how to fix re-occurring BSODs on my son's laptop (specs under my user name). Generally, these BSODs occur when streaming video or gaming but not always.

I updated the NVIDIA driver to the latest version but still got these BSOD (sometimes multiple events in 1 day). In using Blue Screen View I was able to determine that on common driver causing the problems seemed to be athrx.sys (my wireless driver from atheros). I've updated that driver to the latest and we were blue screen free for 5 days.

We had another BSOD tonight but athrx.sys isn't listed so I guess the driver update helped. Looks like it now points to ntoskrnl.exe and dxgkrnl.sys as the culprits.

I've uploaded my minidump to Rapidshare at: http://rapidshare.com/files/3652659391/090813-46909-01.dmp

I also ran sfc /scannow and a few corrupt files were repaired.

Please have a look at my last dump and see if there's anything I can do short of re-installing Windows.

Much appreciated.

Admin. · 2013/09/09

Follow these instructions to post a Dump Data Log.

eplain · 2013/09/09

Thanks. This is the result of the mini-dump analysis:
* Note that this is the most recent crash...I didn't analyze the previous ones as updating the one driver and running sfc /scannow seemed to help. The machine didn't crash today so keeping my fingers crossed.
------------------------------------------------------------------------

Opened log file 'c:debuglog.txt'

Microsoft (R) Windows Debugger Version 6.4.0007.2
Copyright (c) Microsoft Corporation. All rights reserved.

Loading Dump File [D:\Documents and Settings\Earle\My Documents\Downloads\090813-46909-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: D:\WINDOWS;D:\WINDOWS\system32;D:\WINDOWS\system32\drivers
Windows Longhorn Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7601.18205.amd64fre.win7sp1_gdr.130708-1532
Kernel base = 0xfffff800`0320e000 PsLoadedModuleList = 0xfffff800`034516d0
Debug session time: Sun Sep 8 20:17:58.844 2013 (GMT-7)
System Uptime: 0 days 2:15:19.654
Loading Kernel Symbols
.........................................................................................................................................................
Loading unloaded module list
......
Loading User Symbols
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck D1, {27, 7, 0, fffff880046605f7}

Probably caused by : dxgkrnl.sys ( dxgkrnl!DpiFdoMessageInterruptRoutine+7 )

Followup: MachineOwner
---------

0: kd> !analyze -v;r;kv;lmtn;.logclose;q
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high. This is usually
caused by drivers using improper addresses.
If kernel debugger is available get stack backtrace.
Arguments:
Arg1: 0000000000000027, memory referenced
Arg2: 0000000000000007, IRQL
Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
Arg4: fffff880046605f7, address which referenced memory

Debugging Details:
------------------

OVERLAPPED_MODULE: dump_iaStor

READ_ADDRESS: unable to get MiSystemVaType - probably bad symbols
0000000000000027

CURRENT_IRQL: 7

FAULTING_IP:
dxgkrnl!DpiFdoMessageInterruptRoutine+7
fffff880`046605f7 488b4128 mov rax,[rcx+0x28]

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: DRIVER_FAULT

BUGCHECK_STR: 0xD1

LAST_CONTROL_TRANSFER: from fffff80003283129 to fffff80003283b80

STACK_TEXT:
fffff880`0c4de7f8 fffff800`03283129 : 00000000`0000000a 00000000`00000027 00000000`00000007 00000000`00000000 : nt!KeBugCheckEx
fffff880`0c4de800 fffff800`03281da0 : fffff880`00000001 fffffa80`106a9030 fffffa80`10144030 00000000`104cf000 : nt!KiBugCheckDispatch+0x69
fffff880`0c4de940 fffff880`046605f7 : fffff800`0327f9dc 00000000`104cf000 00000000`0000023c fffffa80`10988e40 : nt!KiPageFault+0x260
fffff880`0c4dead8 fffff800`0327f9dc : 00000000`104cf000 00000000`0000023c fffffa80`10988e40 fffffa80`0d07c060 : dxgkrnl!DpiFdoMessageInterruptRoutine+0x7
fffff880`0c4deae0 00000000`60b58232 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiInterruptDispatch+0x16c
00000000`038af784 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x60b58232

FOLLOWUP_IP:
dxgkrnl!DpiFdoMessageInterruptRoutine+7
fffff880`046605f7 488b4128 mov rax,[rcx+0x28]

SYMBOL_STACK_INDEX: 3

FOLLOWUP_NAME: MachineOwner

SYMBOL_NAME: dxgkrnl!DpiFdoMessageInterruptRoutine+7

MODULE_NAME: dxgkrnl

IMAGE_NAME: dxgkrnl.sys

DEBUG_FLR_IMAGE_TIMESTAMP: 5164dc49

STACK_COMMAND: kb

FAILURE_BUCKET_ID: X64_0xD1_dxgkrnl!DpiFdoMessageInterruptRoutine+7

BUCKET_ID: X64_0xD1_dxgkrnl!DpiFdoMessageInterruptRoutine+7

Followup: MachineOwner
---------

rax=fffff8800c4de900 rbx=00000000104cf000 rcx=000000000000000a
rdx=0000000000000027 rsi=fffffa8010988e40 rdi=000000000fcd3910
rip=fffff80003283b80 rsp=fffff8800c4de7f8 rbp=fffff8800c4de9c0
r8=0000000000000007 r9=0000000000000000 r10=fffff880046605f7
r11=0000000000000000 r12=00000000fff92000 r13=00000000034dfd20
r14=00000000034df100 r15=0000000073332450
iopl=0 nv up ei ng nz na po nc
cs=0010 ss=0000 ds=002b es=002b fs=0053 gs=002b efl=00000286
nt!KeBugCheckEx:
fffff800`03283b80 48894c2408 mov [rsp+0x8],rcx ss:fffff880`0c4de800=000000000000000a
Child-SP RetAddr : Args to Child : Call Site
fffff880`0c4de7f8 fffff800`03283129 : 00000000`0000000a 00000000`00000027 00000000`00000007 00000000`00000000 : nt!KeBugCheckEx
fffff880`0c4de800 fffff800`03281da0 : fffff880`00000001 fffffa80`106a9030 fffffa80`10144030 00000000`104cf000 : nt!KiBugCheckDispatch+0x69
fffff880`0c4de940 fffff880`046605f7 : fffff800`0327f9dc 00000000`104cf000 00000000`0000023c fffffa80`10988e40 : nt!KiPageFault+0x260
fffff880`0c4dead8 fffff800`0327f9dc : 00000000`104cf000 00000000`0000023c fffffa80`10988e40 fffffa80`0d07c060 : dxgkrnl!DpiFdoMessageInterruptRoutine+0x7
fffff880`0c4deae0 00000000`60b58232 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiInterruptDispatch+0x16c
00000000`038af784 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x60b58232
start end module name
fffff800`00bbf000 fffff800`00bc9000 kdcom kdcom.dll Sat Feb 05 08:52:49 2011 (4D4D8061)
fffff800`0320e000 fffff800`037f4000 nt ntkrnlmp.exe Mon Jul 08 20:15:54 2013 (51DB806A)
fffff800`037f4000 fffff800`0383d000 hal hal.dll Sat Nov 20 05:00:25 2010 (4CE7C669)
fffff880`00c00000 fffff880`00c5c000 volmgrx volmgrx.sys Sat Nov 20 01:20:43 2010 (4CE792EB)
fffff880`00c78000 fffff880`00cc7000 mcupdate_GenuineIntel mcupdate_GenuineIntel.dll Sat Nov 20 05:03:51 2010 (4CE7C737)
fffff880`00cc7000 fffff880`00cdb000 PSHED PSHED.dll Mon Jul 13 18:32:23 2009 (4A5BE027)
fffff880`00cdb000 fffff880`00d39000 CLFS CLFS.SYS Mon Jul 13 16:19:57 2009 (4A5BC11D)
fffff880`00d39000 fffff880`00df9000 CI CI.dll Sat Nov 20 05:12:36 2010 (4CE7C944)
fffff880`00e00000 fffff880`00e33000 pci pci.sys Sat Nov 20 01:19:11 2010 (4CE7928F)
fffff880`00e33000 fffff880`00e40000 vdrvroot vdrvroot.sys Mon Jul 13 17:01:31 2009 (4A5BCADB)
fffff880`00e40000 fffff880`00e55000 partmgr partmgr.sys Fri Mar 16 22:06:09 2012 (4F641BC1)
fffff880`00e55000 fffff880`00e5e000 compbatt compbatt.sys Mon Jul 13 16:31:02 2009 (4A5BC3B6)
fffff880`00e5e000 fffff880`00e6a000 BATTC BATTC.SYS Mon Jul 13 16:31:01 2009 (4A5BC3B5)
fffff880`00e6a000 fffff880`00e7f000 volmgr volmgr.sys Sat Nov 20 01:19:28 2010 (4CE792A0)
fffff880`00e7f000 fffff880`00e99000 mountmgr mountmgr.sys Sat Nov 20 01:19:21 2010 (4CE79299)
fffff880`00eb3000 fffff880`00f75000 Wdf01000 Wdf01000.sys Wed Jul 25 19:25:13 2012 (5010AA89)
fffff880`00f75000 fffff880`00f85000 WDFLDR WDFLDR.SYS Wed Jul 25 19:29:04 2012 (5010AB70)
fffff880`00f85000 fffff880`00fdc000 ACPI ACPI.sys Sat Nov 20 01:19:16 2010 (4CE79294)
fffff880`00fdc000 fffff880`00fe5000 WMILIB WMILIB.SYS Mon Jul 13 16:19:51 2009 (4A5BC117)
fffff880`00fe5000 fffff880`00fef000 msisadrv msisadrv.sys Mon Jul 13 16:19:26 2009 (4A5BC0FE)
fffff880`01000000 fffff880`01023000 luafv luafv.sys Mon Jul 13 16:26:13 2009 (4A5BC295)
fffff880`01023000 fffff880`01177000 iaStor iaStor.sys Wed Jan 12 17:50:12 2011 (4D2E5A54)
fffff880`01177000 fffff880`01180000 atapi atapi.sys Mon Jul 13 16:19:47 2009 (4A5BC113)
fffff880`01180000 fffff880`011aa000 ataport ataport.SYS Sat Nov 20 01:19:15 2010 (4CE79293)
fffff880`011aa000 fffff880`011b5000 amdxata amdxata.sys Fri Mar 19 09:18:18 2010 (4BA3A3CA)
fffff880`011b5000 fffff880`011ef000 fvevol fvevol.sys Wed Jan 23 19:11:24 2013 (5100A65C)
fffff880`0121e000 fffff880`0126a000 fltmgr fltmgr.sys Sat Nov 20 01:19:24 2010 (4CE7929C)
fffff880`0126a000 fffff880`0127e000 fileinfo fileinfo.sys Mon Jul 13 16:34:25 2009 (4A5BC481)
fffff880`0127e000 fffff880`012dc000 msrpc msrpc.sys Sat Nov 20 01:21:56 2010 (4CE79334)
fffff880`012dc000 fffff880`0134e000 cng cng.sys Fri Jun 01 20:25:51 2012 (4FC987BF)
fffff880`0134e000 fffff880`0139a000 volsnap volsnap.sys Sat Nov 20 01:20:08 2010 (4CE792C8)
fffff880`0139a000 fffff880`013d4000 rdyboost rdyboost.sys Sat Nov 20 01:43:10 2010 (4CE7982E)
fffff880`013d4000 fffff880`013fa000 tunnel tunnel.sys Sat Nov 20 02:51:50 2010 (4CE7A846)
fffff880`01400000 fffff880`0141b000 ksecdd ksecdd.sys Fri Jun 01 19:50:23 2012 (4FC97F6F)
fffff880`0141b000 fffff880`0142c000 pcw pcw.sys Mon Jul 13 16:19:27 2009 (4A5BC0FF)
fffff880`0142c000 fffff880`01436000 Fs_Rec Fs_Rec.sys Wed Feb 29 19:41:06 2012 (4F4EEFD2)
fffff880`01436000 fffff880`0144c000 disk disk.sys Mon Jul 13 16:19:57 2009 (4A5BC11D)
fffff880`01457000 fffff880`015f9000 Ntfs Ntfs.sys Fri Apr 12 04:54:36 2013 (5167F5FC)
fffff880`01600000 fffff880`01660000 NETIO NETIO.SYS Wed Aug 22 08:11:28 2012 (5034F6A0)
fffff880`01660000 fffff880`0168a000 ksecpkg ksecpkg.sys Fri Jun 01 20:27:11 2012 (4FC9880F)
fffff880`0168a000 fffff880`016d3000 fwpkclnt fwpkclnt.sys Wed Jan 02 19:06:48 2013 (50E4F5C8)
fffff880`016d3000 fffff880`016db000 spldr spldr.sys Mon May 11 09:56:27 2009 (4A0858BB)
fffff880`016db000 fffff880`016e5000 nvpciflt nvpciflt.sys Fri Jun 21 02:06:42 2013 (51C417A2)
fffff880`016f1000 fffff880`017e3000 ndis ndis.sys Wed Aug 22 08:11:46 2012 (5034F6B2)
fffff880`017e3000 fffff880`017f5000 mup mup.sys Mon Jul 13 16:23:45 2009 (4A5BC201)
fffff880`017f5000 fffff880`017fe000 hwpolicy hwpolicy.sys Sat Nov 20 01:18:54 2010 (4CE7927E)
fffff880`01800000 fffff880`01a00000 tcpip tcpip.sys Fri Jul 05 20:12:44 2013 (51D78B2C)
fffff880`01a00000 fffff880`01a43000 avgidsdrivera avgidsdrivera.sys Fri Jul 19 16:33:34 2013 (51E9CCCE)
fffff880`01a4b000 fffff880`01a7b000 CLASSPNP CLASSPNP.SYS Sat Nov 20 01:19:23 2010 (4CE7929B)
fffff880`01a7b000 fffff880`01a88000 avgrkx64 avgrkx64.sys Tue Jul 09 16:18:30 2013 (51DC9A46)
fffff880`01a88000 fffff880`01ad6000 avgloga avgloga.sys Fri Jul 19 16:33:16 2013 (51E9CCBC)
fffff880`01ad6000 fffff880`01af5000 avgmfx64 avgmfx64.sys Sun Jun 30 16:28:29 2013 (51D0BF1D)
fffff880`01af5000 fffff880`01b0a000 avgidsha avgidsha.sys Fri Jul 19 16:33:32 2013 (51E9CCCC)
fffff880`01b18000 fffff880`01b21000 rdprefmp rdprefmp.sys Mon Jul 13 17:16:35 2009 (4A5BCE63)
fffff880`01b21000 fffff880`01b2c000 Msfs Msfs.SYS Mon Jul 13 16:19:47 2009 (4A5BC113)
fffff880`01b2c000 fffff880`01b3d000 Npfs Npfs.SYS Mon Jul 13 16:19:48 2009 (4A5BC114)
fffff880`01b3d000 fffff880`01b5f000 tdx tdx.sys Sat Nov 20 01:21:54 2010 (4CE79332)
fffff880`01b5f000 fffff880`01b6c000 TDI TDI.SYS Sat Nov 20 01:22:06 2010 (4CE7933E)
fffff880`01b6c000 fffff880`01bab000 avgtdia avgtdia.sys Wed Mar 20 18:50:47 2013 (514A6777)
fffff880`01bab000 fffff880`01bf0000 netbt netbt.sys Sat Nov 20 01:23:18 2010 (4CE79386)
fffff880`02e00000 fffff880`02e0e000 vga vga.sys Mon Jul 13 16:38:47 2009 (4A5BC587)
fffff880`02e0e000 fffff880`02e33000 VIDEOPRT VIDEOPRT.SYS Mon Jul 13 16:38:51 2009 (4A5BC58B)
fffff880`02e33000 fffff880`02e43000 watchdog watchdog.sys Mon Jul 13 16:37:35 2009 (4A5BC53F)
fffff880`02e43000 fffff880`02e4c000 RDPCDD RDPCDD.sys Mon Jul 13 17:16:34 2009 (4A5BCE62)
fffff880`02e4c000 fffff880`02e55000 rdpencdd rdpencdd.sys Mon Jul 13 17:16:34 2009 (4A5BCE62)
fffff880`02e55000 fffff880`02fa9000 dump_iaStor dump_iaStor.sys Wed Jan 12 17:50:12 2011 (4D2E5A54)
fffff880`02fc3000 fffff880`02fed000 cdrom cdrom.sys Sat Nov 20 01:19:20 2010 (4CE79298)
fffff880`02fed000 fffff880`02ff6000 Null Null.SYS Mon Jul 13 16:19:37 2009 (4A5BC109)
fffff880`02ff6000 fffff880`02ffd000 Beep Beep.SYS Mon Jul 13 17:00:13 2009 (4A5BCA8D)
fffff880`04400000 fffff880`04437000 avgldx64 avgldx64.sys Fri Jul 19 16:33:11 2013 (51E9CCB7)
fffff880`04448000 fffff880`044d1000 afd afd.sys Tue Dec 27 19:59:20 2011 (4EFA9418)
fffff880`044d1000 fffff880`044da000 wfplwf wfplwf.sys Mon Jul 13 17:09:26 2009 (4A5BCCB6)
fffff880`044da000 fffff880`04500000 pacer pacer.sys Sat Nov 20 02:52:18 2010 (4CE7A862)
fffff880`04500000 fffff880`04516000 vwififlt vwififlt.sys Mon Jul 13 17:07:22 2009 (4A5BCC3A)
fffff880`04516000 fffff880`04525000 netbios netbios.sys Mon Jul 13 17:09:26 2009 (4A5BCCB6)
fffff880`04525000 fffff880`04540000 wanarp wanarp.sys Sat Nov 20 02:52:36 2010 (4CE7A874)
fffff880`04540000 fffff880`04554000 termdd termdd.sys Sat Nov 20 03:03:40 2010 (4CE7AB0C)
fffff880`04554000 fffff880`045a5000 rdbss rdbss.sys Sat Nov 20 01:27:51 2010 (4CE79497)
fffff880`045a5000 fffff880`045b1000 nsiproxy nsiproxy.sys Mon Jul 13 16:21:02 2009 (4A5BC15E)
fffff880`045b1000 fffff880`045bc000 mssmbios mssmbios.sys Mon Jul 13 16:31:10 2009 (4A5BC3BE)
fffff880`045bc000 fffff880`045cb000 discache discache.sys Mon Jul 13 16:37:18 2009 (4A5BC52E)
fffff880`045cb000 fffff880`045e9000 dfsc dfsc.sys Sat Nov 20 01:26:31 2010 (4CE79447)
fffff880`045e9000 fffff880`045fa000 blbdrive blbdrive.sys Mon Jul 13 16:35:59 2009 (4A5BC4DF)
fffff880`04600000 fffff880`0462f000 ndiswan ndiswan.sys Sat Nov 20 02:52:32 2010 (4CE7A870)
fffff880`0462f000 fffff880`0464a000 raspppoe raspppoe.sys Mon Jul 13 17:10:17 2009 (4A5BCCE9)
fffff880`04657000 fffff880`0474b000 dxgkrnl dxgkrnl.sys Tue Apr 09 20:28:09 2013 (5164DC49)
fffff880`0474b000 fffff880`04791000 dxgmms1 dxgmms1.sys Tue Apr 09 20:27:15 2013 (5164DC13)
fffff880`04791000 fffff880`047a7000 AgileVpn AgileVpn.sys Mon Jul 13 17:10:24 2009 (4A5BCCF0)
fffff880`047a7000 fffff880`047cb000 rasl2tp rasl2tp.sys Sat Nov 20 02:52:34 2010 (4CE7A872)
fffff880`047cb000 fffff880`047d7000 ndistapi ndistapi.sys Mon Jul 13 17:10:00 2009 (4A5BCCD8)
fffff880`047d7000 fffff880`047f8000 raspptp raspptp.sys Sat Nov 20 02:52:31 2010 (4CE7A86F)
fffff880`04a01000 fffff880`04dee000 athrx athrx.sys Thu May 23 20:59:36 2013 (519EE5A8)
fffff880`04dee000 fffff880`04dfb000 vwifibus vwifibus.sys Mon Jul 13 17:07:21 2009 (4A5BCC39)
fffff880`04dfb000 fffff880`04dff500 CmBatt CmBatt.sys Mon Jul 13 16:31:03 2009 (4A5BC3B7)
fffff880`05800000 fffff880`05812000 umbus umbus.sys Sat Nov 20 02:44:37 2010 (4CE7A695)
fffff880`05812000 fffff880`0586c000 usbhub usbhub.sys Thu Mar 24 20:29:25 2011 (4D8C0C15)
fffff880`0586c000 fffff880`05885000 nusb3hub nusb3hub.sys Thu Dec 09 20:50:35 2010 (4D01B19B)
fffff880`05885000 fffff880`0589a000 NDProxy NDProxy.SYS Sat Nov 20 02:52:20 2010 (4CE7A864)
fffff880`0589a000 fffff880`058af000 lltdio lltdio.sys Mon Jul 13 17:08:50 2009 (4A5BCC92)
fffff880`058b4000 fffff880`06399000 nvlddmkm nvlddmkm.sys Fri Jun 21 02:06:16 2013 (51C41788)
fffff880`06399000 fffff880`0639a180 nvBridge nvBridge.kmd Wed Feb 09 13:49:57 2011 (4D530C05)
fffff880`0639b000 fffff880`063b5000 rassstp rassstp.sys Mon Jul 13 17:10:25 2009 (4A5BCCF1)
fffff880`063b5000 fffff880`063f8000 ks ks.sys Sat Nov 20 02:33:23 2010 (4CE7A3F3)
fffff880`06a00000 fffff880`06a19000 HIDCLASS HIDCLASS.SYS Sat Nov 20 02:43:49 2010 (4CE7A665)
fffff880`06a19000 fffff880`06a21080 HIDPARSE HIDPARSE.SYS Mon Jul 13 17:06:17 2009 (4A5BCBF9)
fffff880`06a25000 fffff880`06cb1200 RTKVHD64 RTKVHD64.sys Tue Dec 14 01:14:04 2010 (4D07355C)
fffff880`06cb2000 fffff880`06cef000 portcls portcls.sys Mon Jul 13 17:06:27 2009 (4A5BCC03)
fffff880`06cef000 fffff880`06d11000 drmk drmk.sys Mon Jul 13 18:01:25 2009 (4A5BD8E5)
fffff880`06d11000 fffff880`06d1f000 MBfilt64 MBfilt64.sys Thu Jul 30 20:40:32 2009 (4A7267B0)
fffff880`06d1f000 fffff880`06d24200 ksthunk ksthunk.sys Mon Jul 13 17:00:19 2009 (4A5BCA93)
fffff880`06d25000 fffff880`06d78000 IntcDAud IntcDAud.sys Fri Oct 15 01:28:17 2010 (4CB810A1)
fffff880`06d78000 fffff880`06d95000 cdfs cdfs.sys Mon Jul 13 16:19:46 2009 (4A5BC112)
fffff880`06d95000 fffff880`06da3000 crashdmp crashdmp.sys Mon Jul 13 17:01:01 2009 (4A5BCABD)
fffff880`06da3000 fffff880`06db6000 dump_dumpfve dump_dumpfve.sys Mon Jul 13 16:21:51 2009 (4A5BC18F)
fffff880`06db6000 fffff880`06dc2000 Dxapi Dxapi.sys Mon Jul 13 16:38:28 2009 (4A5BC574)
fffff880`06dc2000 fffff880`06dd0000 monitor monitor.sys Mon Jul 13 16:38:52 2009 (4A5BC58C)
fffff880`06de3000 fffff880`06df1000 hidusb hidusb.sys Sat Nov 20 02:43:49 2010 (4CE7A665)
fffff880`06df1000 fffff880`06dfe000 mouhid mouhid.sys Mon Jul 13 17:00:20 2009 (4A5BCA94)
fffff880`06e00000 fffff880`06e2d000 mrxsmb mrxsmb.sys Tue Apr 26 19:40:38 2011 (4DB78226)
fffff880`06e74000 fffff880`06ec7000 nwifi nwifi.sys Mon Jul 13 17:07:23 2009 (4A5BCC3B)
fffff880`06ec7000 fffff880`06eda000 ndisuio ndisuio.sys Sat Nov 20 02:50:08 2010 (4CE7A7E0)
fffff880`06eda000 fffff880`06ef2000 rspndr rspndr.sys Mon Jul 13 17:08:50 2009 (4A5BCC92)
fffff880`06ef2000 fffff880`06fbb000 HTTP HTTP.sys Sat Nov 20 01:24:30 2010 (4CE793CE)
fffff880`06fbb000 fffff880`06fd9000 bowser bowser.sys Tue Feb 22 20:55:04 2011 (4D649328)
fffff880`06fd9000 fffff880`06ff1000 mpsdrv mpsdrv.sys Mon Jul 13 17:08:25 2009 (4A5BCC79)
fffff880`09840000 fffff880`0988e000 mrxsmb10 mrxsmb10.sys Fri Jul 08 19:46:28 2011 (4E17C104)
fffff880`0988e000 fffff880`098b2000 mrxsmb20 mrxsmb20.sys Tue Apr 26 19:39:37 2011 (4DB781E9)
fffff880`098b2000 fffff880`09958000 peauth peauth.sys Mon Jul 13 18:01:19 2009 (4A5BD8DF)
fffff880`09958000 fffff880`09963000 secdrv secdrv.SYS Wed Sep 13 06:18:38 2006 (4508052E)
fffff880`09963000 fffff880`09994000 srvnet srvnet.sys Thu Apr 28 20:05:35 2011 (4DBA2AFF)
fffff880`09994000 fffff880`099a6000 tcpipreg tcpipreg.sys Wed Oct 03 09:07:26 2012 (506C62BE)
fffff880`0a626000 fffff880`0a68f000 srv2 srv2.sys Thu Apr 28 20:05:46 2011 (4DBA2B0A)
fffff880`0a68f000 fffff880`0a727000 srv srv.sys Thu Apr 28 20:06:06 2011 (4DBA2B1E)
fffff880`0f200000 fffff880`0f225000 ETD ETD.sys Wed Sep 08 04:39:31 2010 (4C8775F3)
fffff880`0f225000 fffff880`0f234000 mouclass mouclass.sys Mon Jul 13 16:19:50 2009 (4A5BC116)
fffff880`0f234000 fffff880`0f23d000 wmiacpi wmiacpi.sys Mon Jul 13 16:31:02 2009 (4A5BC3B6)
fffff880`0f23d000 fffff880`0f243c00 GEARAspiWDM GEARAspiWDM.sys Thu May 03 12:56:17 2012 (4FA2E2E1)
fffff880`0f244000 fffff880`0f25a000 intelppm intelppm.sys Mon Jul 13 16:19:25 2009 (4A5BC0FD)
fffff880`0f25a000 fffff880`0f26a000 CompositeBus CompositeBus.sys Sat Nov 20 02:33:17 2010 (4CE7A3ED)
fffff880`0f26a000 fffff880`0f26b480 swenum swenum.sys Mon Jul 13 17:00:18 2009 (4A5BCA92)
fffff880`0f26f000 fffff880`1007f000 igdkmd64 igdkmd64.sys Mon Mar 19 16:31:54 2012 (4F67C1EA)
fffff880`1007f000 fffff880`10090000 HECIx64 HECIx64.sys Tue Oct 19 16:33:43 2010 (4CBE2AD7)
fffff880`10090000 fffff880`100a1000 usbehci usbehci.sys Thu Mar 24 20:29:04 2011 (4D8C0C00)
fffff880`100a1000 fffff880`100f7000 USBPORT USBPORT.SYS Thu Mar 24 20:29:12 2011 (4D8C0C08)
fffff880`100f7000 fffff880`1011b000 HDAudBus HDAudBus.sys Sat Nov 20 02:43:42 2010 (4CE7A65E)
fffff880`1011b000 fffff880`1014c000 nusb3xhc nusb3xhc.sys Thu Dec 09 20:50:35 2010 (4D01B19B)
fffff880`1014c000 fffff880`1014df00 USBD USBD.SYS Thu Mar 24 20:28:59 2011 (4D8C0BFB)
fffff880`1014e000 fffff880`101d3000 Rt64win7 Rt64win7.sys Thu Jun 09 23:33:15 2011 (4DF1BAAB)
fffff880`101d3000 fffff880`101f1000 i8042prt i8042prt.sys Mon Jul 13 16:19:57 2009 (4A5BC11D)
fffff880`101f1000 fffff880`10200000 kbdclass kbdclass.sys Mon Jul 13 16:19:50 2009 (4A5BC116)
fffff960`00050000 fffff960`00367000 win32k win32k.sys Tue Jun 04 20:33:59 2013 (51AEB1A7)
fffff960`00580000 fffff960`0058a000 TSDDD TSDDD.dll unavailable (00000000)
fffff960`00640000 fffff960`00667000 cdd cdd.dll Thu Feb 03 03:25:25 2011 (4D4A90A5)
fffff960`00810000 fffff960`00871000 ATMFD ATMFD.DLL Sun Dec 16 06:45:03 2012 (50CDDE6F)

Unloaded modules:
fffff880`0a798000 fffff880`0a7e6000 RtsUVStor.sy
Timestamp: unavailable (00000000)
Checksum: 00000000
fffff880`0a727000 fffff880`0a798000 spsys.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
fffff880`01b0a000 fffff880`01b18000 crashdmp.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
fffff880`02e5c000 fffff880`02fb0000 dump_iaStor.
Timestamp: unavailable (00000000)
Checksum: 00000000
fffff880`02fb0000 fffff880`02fc3000 dump_dumpfve
Timestamp: unavailable (00000000)
Checksum: 00000000
fffff880`06d95000 fffff880`06de3000 RtsUVStor.sy
Timestamp: unavailable (00000000)
Checksum: 00000000
Closing open log file c:debuglog.txt

Arie · 2013/09/10

Are you overclocking your system? If so, return to defaults.

Which GeForce driver you have? Last WHQL is 320.49, latest beta is 326.80: http://www.geforce.com/drivers

mattman · 2013/09/10

You could try doing a System Restore back to (well) before the problem started happening.

Check other debug logs and see if they talk about drivers.

I might consider a RAM problem (if you have overclocked, that will be from the same source).

eplain · 2013/09/10

Thanks for the replies. I recently updated the Nvidia driver to 320.49 (along with Control panel Version 7.2.710.0) and no we are not overclocking the card...don't even know how to do this.

We just installed 2 8gb sticks of RAM at Christmas - ('Value Select' RAM) so maybe that's part of the issue. I'll run memtest overnight and let you know the results.

Computer blue screened again today while gaming. Here's the mini-dump analysis:
---------------------------------------------
Opened log file 'c:debuglog.txt'

Microsoft (R) Windows Debugger Version 6.4.0007.2
Copyright (c) Microsoft Corporation. All rights reserved.

Loading Dump File [C:\temp\091013-47127-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: D:\WINDOWS;D:\WINDOWS\system32;D:\WINDOWS\system32\drivers
Windows Longhorn Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
Kernel base = 0xfffff800`03253000 PsLoadedModuleList = 0xfffff800`03496670
Debug session time: Tue Sep 10 14:54:44.021 2013 (GMT-7)
System Uptime: 0 days 10:22:45.832
Loading Kernel Symbols
........................................................................................................................................................
Loading unloaded module list
.........
Loading User Symbols
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 7F, {8, 80050031, 406f8, fffff80003303447}

Probably caused by : ntkrnlmp.exe ( nt!KiDoubleFaultAbort+b2 )

Followup: MachineOwner
---------

2: kd> !analyze -v;r;kv;lmtn;.logclose;q
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

UNEXPECTED_KERNEL_MODE_TRAP (7f)
This means a trap occurred in kernel mode, and it's a trap of a kind
that the kernel isn't allowed to have/catch (bound trap) or that
is always instant death (double fault). The first number in the
bugcheck params is the number of the trap (8 = double fault, etc)
Consult an Intel x86 family manual to learn more about what these
traps are. Here is a *portion* of those codes:
If kv shows a taskGate
use .tss on the part before the colon, then kv.
Else if kv shows a trapframe
use .trap on that value
Else
.trap on the appropriate frame will show where the trap was taken
(on x86, this will be the ebp that goes with the procedure KiTrap)
Endif
kb will then show the corrected stack.
Arguments:
Arg1: 0000000000000008, EXCEPTION_DOUBLE_FAULT
Arg2: 0000000080050031
Arg3: 00000000000406f8
Arg4: fffff80003303447

Debugging Details:
------------------

OVERLAPPED_MODULE: HTTP

BUGCHECK_STR: 0x7f_8

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: DRIVER_FAULT

CURRENT_IRQL: 0

LAST_CONTROL_TRANSFER: from fffff800032c81a9 to fffff800032c8c00

TRAP_FRAME: fffff88000000000 -- (.trap fffff88000000000)
.trap fffff88000000000
Unable to read trap frame at fffff880`00000000
.trap

STACK_TEXT:
fffff880`0316bde8 fffff800`032c81a9 : 00000000`0000007f 00000000`00000008 00000000`80050031 00000000`000406f8 : nt!KeBugCheckEx
fffff880`0316bdf0 fffff800`032c6672 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiBugCheckDispatch+0x69
fffff880`0316bf30 fffff800`03303447 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiDoubleFaultAbort+0xb2
fffff880`03187d80 fffff800`032c8282 : fffff880`03188558 00000000`00000001 fffff880`03188600 fffff800`03253000 : nt!KiDispatchException+0xab
fffff880`03188420 fffff800`032c6dfa : 00000000`00000000 00000000`00000130 00000000`00000000 00000000`00000001 : nt!KiExceptionDispatch+0xc2
fffff880`03188600 fffff800`032f2474 : fffff800`032c02e7 fffff880`031887d8 fffff880`03189648 fffff800`03253000 : nt!KiPageFault+0x23a
fffff880`03188790 fffff800`033034d1 : fffff880`03189648 fffff880`03188ea0 fffff880`00000000 fffff800`00000004 : nt!RtlDispatchException+0x354
fffff880`03188e70 00000000`00000000 : fffff880`03189648 fffff880`03188ea0 fffff880`00000000 fffff800`00000004 : nt!KiDispatchException+0x135

MODULE_NAME: nt

IMAGE_NAME: ntkrnlmp.exe

FOLLOWUP_NAME: MachineOwner

DEBUG_FLR_IMAGE_TIMESTAMP: 5147d9c6

FOLLOWUP_IP:
nt!KiDoubleFaultAbort+b2
fffff800`032c6672 90 nop

SYMBOL_STACK_INDEX: 2

SYMBOL_NAME: nt!KiDoubleFaultAbort+b2

STACK_COMMAND: .trap fffff88000000000 ; kb

FAILURE_BUCKET_ID: X64_TRAP_FRAME_RECURSION

BUCKET_ID: X64_TRAP_FRAME_RECURSION

Followup: MachineOwner
---------

rax=fffff8800316bef0 rbx=fffff88003188558 rcx=000000000000007f
rdx=0000000000000008 rsi=fffff88003188600 rdi=fffff80003417f84
rip=fffff800032c8c00 rsp=fffff8800316bde8 rbp=fffff8800316bfb0
r8=0000000080050031 r9=00000000000406f8 r10=fffff80003303447
r11=00000000000004f7 r12=fffff88003187db0 r13=000000000010001f
r14=fffff88003188420 r15=0000000000000000
iopl=0 nv up ei ng nz na po nc
cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00000286
nt!KeBugCheckEx:
fffff800`032c8c00 48894c2408 mov [rsp+0x8],rcx ss:0018:fffff880`0316bdf0=000000000000007f
Child-SP RetAddr : Args to Child : Call Site
fffff880`0316bde8 fffff800`032c81a9 : 00000000`0000007f 00000000`00000008 00000000`80050031 00000000`000406f8 : nt!KeBugCheckEx
fffff880`0316bdf0 fffff800`032c6672 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiBugCheckDispatch+0x69
fffff880`0316bf30 fffff800`03303447 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiDoubleFaultAbort+0xb2
fffff880`03187d80 fffff800`032c8282 : fffff880`03188558 00000000`00000001 fffff880`03188600 fffff800`03253000 : nt!KiDispatchException+0xab
fffff880`03188420 fffff800`032c6dfa : 00000000`00000000 00000000`00000130 00000000`00000000 00000000`00000001 : nt!KiExceptionDispatch+0xc2
fffff880`03188600 fffff800`032f2474 : fffff800`032c02e7 fffff880`031887d8 fffff880`03189648 fffff800`03253000 : nt!KiPageFault+0x23a
fffff880`03188790 fffff800`033034d1 : fffff880`03189648 fffff880`03188ea0 fffff880`00000000 fffff800`00000004 : nt!RtlDispatchException+0x354
fffff880`03188e70 00000000`00000000 : fffff880`03189648 fffff880`03188ea0 fffff880`00000000 fffff800`00000004 : nt!KiDispatchException+0x135
start end module name
fffff800`00bcd000 fffff800`00bd7000 kdcom kdcom.dll Sat Feb 05 08:52:49 2011 (4D4D8061)
fffff800`0320a000 fffff800`03253000 hal hal.dll Sat Nov 20 05:00:25 2010 (4CE7C669)
fffff800`03253000 fffff800`03839000 nt ntkrnlmp.exe Mon Mar 18 20:21:42 2013 (5147D9C6)
fffff880`00c2a000 fffff880`00c79000 mcupdate_GenuineIntel mcupdate_GenuineIntel.dll Sat Nov 20 05:03:51 2010 (4CE7C737)
fffff880`00c79000 fffff880`00c8d000 PSHED PSHED.dll Mon Jul 13 18:32:23 2009 (4A5BE027)
fffff880`00c8d000 fffff880`00ceb000 CLFS CLFS.SYS Mon Jul 13 16:19:57 2009 (4A5BC11D)
fffff880`00ceb000 fffff880`00dab000 CI CI.dll Sat Nov 20 05:12:36 2010 (4CE7C944)
fffff880`00dab000 fffff880`00de5000 rdyboost rdyboost.sys Sat Nov 20 01:43:10 2010 (4CE7982E)
fffff880`00e00000 fffff880`00e2d000 mrxsmb mrxsmb.sys Tue Apr 26 19:40:38 2011 (4DB78226)
fffff880`00e34000 fffff880`00ef6000 Wdf01000 Wdf01000.sys Wed Jul 25 19:25:13 2012 (5010AA89)
fffff880`00ef6000 fffff880`00f06000 WDFLDR WDFLDR.SYS Wed Jul 25 19:29:04 2012 (5010AB70)
fffff880`00f06000 fffff880`00f5d000 ACPI ACPI.sys Sat Nov 20 01:19:16 2010 (4CE79294)
fffff880`00f5d000 fffff880`00f66000 WMILIB WMILIB.SYS Mon Jul 13 16:19:51 2009 (4A5BC117)
fffff880`00f66000 fffff880`00f70000 msisadrv msisadrv.sys Mon Jul 13 16:19:26 2009 (4A5BC0FE)
fffff880`00f70000 fffff880`00fa3000 pci pci.sys Sat Nov 20 01:19:11 2010 (4CE7928F)
fffff880`00fa3000 fffff880`00fb0000 vdrvroot vdrvroot.sys Mon Jul 13 17:01:31 2009 (4A5BCADB)
fffff880`00fb0000 fffff880`00fc5000 partmgr partmgr.sys Fri Mar 16 22:06:09 2012 (4F641BC1)
fffff880`00fc5000 fffff880`00fce000 compbatt compbatt.sys Mon Jul 13 16:31:02 2009 (4A5BC3B6)
fffff880`00fce000 fffff880`00fda000 BATTC BATTC.SYS Mon Jul 13 16:31:01 2009 (4A5BC3B5)
fffff880`00fda000 fffff880`00fef000 volmgr volmgr.sys Sat Nov 20 01:19:28 2010 (4CE792A0)
fffff880`01000000 fffff880`0104c000 volsnap volsnap.sys Sat Nov 20 01:20:08 2010 (4CE792C8)
fffff880`0104c000 fffff880`01083000 avgldx64 avgldx64.sys Fri Jul 19 16:33:11 2013 (51E9CCB7)
fffff880`01085000 fffff880`010e1000 volmgrx volmgrx.sys Sat Nov 20 01:20:43 2010 (4CE792EB)
fffff880`010e1000 fffff880`010fb000 mountmgr mountmgr.sys Sat Nov 20 01:19:21 2010 (4CE79299)
fffff880`010fb000 fffff880`0110f000 fileinfo fileinfo.sys Mon Jul 13 16:34:25 2009 (4A5BC481)
fffff880`0110f000 fffff880`0116d000 msrpc msrpc.sys Sat Nov 20 01:21:56 2010 (4CE79334)
fffff880`0116d000 fffff880`011df000 cng cng.sys Fri Jun 01 20:25:51 2012 (4FC987BF)
fffff880`01200000 fffff880`0124c000 fltmgr fltmgr.sys Sat Nov 20 01:19:24 2010 (4CE7929C)
fffff880`0125b000 fffff880`013af000 iaStor iaStor.sys Wed Jan 12 17:50:12 2011 (4D2E5A54)
fffff880`013af000 fffff880`013b8000 atapi atapi.sys Mon Jul 13 16:19:47 2009 (4A5BC113)
fffff880`013b8000 fffff880`013e2000 ataport ataport.SYS Sat Nov 20 01:19:15 2010 (4CE79293)
fffff880`013e2000 fffff880`013ed000 amdxata amdxata.sys Fri Mar 19 09:18:18 2010 (4BA3A3CA)
fffff880`01400000 fffff880`01411000 pcw pcw.sys Mon Jul 13 16:19:27 2009 (4A5BC0FF)
fffff880`01411000 fffff880`0141b000 Fs_Rec Fs_Rec.sys Wed Feb 29 19:41:06 2012 (4F4EEFD2)
fffff880`0143d000 fffff880`015df000 Ntfs Ntfs.sys Fri Apr 12 04:54:36 2013 (5167F5FC)
fffff880`015df000 fffff880`015fa000 ksecdd ksecdd.sys Fri Jun 01 19:50:23 2012 (4FC97F6F)
fffff880`01600000 fffff880`01649000 fwpkclnt fwpkclnt.sys Wed Jan 02 19:06:48 2013 (50E4F5C8)
fffff880`01649000 fffff880`01651000 spldr spldr.sys Mon May 11 09:56:27 2009 (4A0858BB)
fffff880`01651000 fffff880`0165b000 nvpciflt nvpciflt.sys Fri Jun 21 02:06:42 2013 (51C417A2)
fffff880`0165b000 fffff880`0166d000 mup mup.sys Mon Jul 13 16:23:45 2009 (4A5BC201)
fffff880`0166d000 fffff880`01676000 hwpolicy hwpolicy.sys Sat Nov 20 01:18:54 2010 (4CE7927E)
fffff880`01680000 fffff880`01772000 ndis ndis.sys Wed Aug 22 08:11:46 2012 (5034F6B2)
fffff880`01772000 fffff880`017d2000 NETIO NETIO.SYS Wed Aug 22 08:11:28 2012 (5034F6A0)
fffff880`017d2000 fffff880`017fc000 ksecpkg ksecpkg.sys Fri Jun 01 20:27:11 2012 (4FC9880F)
fffff880`01800000 fffff880`01a00000 tcpip tcpip.sys Tue May 07 20:16:17 2013 (5189C381)
fffff880`01a00000 fffff880`01a3f000 avgtdia avgtdia.sys Wed Mar 20 18:50:47 2013 (514A6777)
fffff880`01a3f000 fffff880`01a50000 blbdrive blbdrive.sys Mon Jul 13 16:35:59 2009 (4A5BC4DF)
fffff880`01a70000 fffff880`01aaa000 fvevol fvevol.sys Wed Jan 23 19:11:24 2013 (5100A65C)
fffff880`01aaa000 fffff880`01ac0000 disk disk.sys Mon Jul 13 16:19:57 2009 (4A5BC11D)
fffff880`01ac0000 fffff880`01af0000 CLASSPNP CLASSPNP.SYS Sat Nov 20 01:19:23 2010 (4CE7929B)
fffff880`01af0000 fffff880`01afd000 avgrkx64 avgrkx64.sys Tue Jul 09 16:18:30 2013 (51DC9A46)
fffff880`01afd000 fffff880`01b4b000 avgloga avgloga.sys Fri Jul 19 16:33:16 2013 (51E9CCBC)
fffff880`01b4b000 fffff880`01b6a000 avgmfx64 avgmfx64.sys Sun Jun 30 16:28:29 2013 (51D0BF1D)
fffff880`01b6a000 fffff880`01b7f000 avgidsha avgidsha.sys Fri Jul 19 16:33:32 2013 (51E9CCCC)
fffff880`01b8d000 fffff880`01b96000 rdprefmp rdprefmp.sys Mon Jul 13 17:16:35 2009 (4A5BCE63)
fffff880`01b96000 fffff880`01ba1000 Msfs Msfs.SYS Mon Jul 13 16:19:47 2009 (4A5BC113)
fffff880`01ba1000 fffff880`01bb2000 Npfs Npfs.SYS Mon Jul 13 16:19:48 2009 (4A5BC114)
fffff880`01bb2000 fffff880`01bd4000 tdx tdx.sys Sat Nov 20 01:21:54 2010 (4CE79332)
fffff880`01bd4000 fffff880`01be1000 TDI TDI.SYS Sat Nov 20 01:22:06 2010 (4CE7933E)
fffff880`04200000 fffff880`04209000 RDPCDD RDPCDD.sys Mon Jul 13 17:16:34 2009 (4A5BCE62)
fffff880`04209000 fffff880`04212000 rdpencdd rdpencdd.sys Mon Jul 13 17:16:34 2009 (4A5BCE62)
fffff880`04212000 fffff880`04265000 nwifi nwifi.sys Mon Jul 13 17:07:23 2009 (4A5BCC3B)
fffff880`04265000 fffff880`0432e000 HTTP HTTP.sys Sat Nov 20 01:24:30 2010 (4CE793CE)
fffff880`0432e000 fffff880`0434c000 bowser bowser.sys Tue Feb 22 20:55:04 2011 (4D649328)
fffff880`0434c000 fffff880`04364000 mpsdrv mpsdrv.sys Mon Jul 13 17:08:25 2009 (4A5BCC79)
fffff880`0437c000 fffff880`043a6000 cdrom cdrom.sys Sat Nov 20 01:19:20 2010 (4CE79298)
fffff880`043a6000 fffff880`043af000 Null Null.SYS Mon Jul 13 16:19:37 2009 (4A5BC109)
fffff880`043af000 fffff880`043b6000 Beep Beep.SYS Mon Jul 13 17:00:13 2009 (4A5BCA8D)
fffff880`043b6000 fffff880`043c4000 vga vga.sys Mon Jul 13 16:38:47 2009 (4A5BC587)
fffff880`043c4000 fffff880`043e9000 VIDEOPRT VIDEOPRT.SYS Mon Jul 13 16:38:51 2009 (4A5BC58B)
fffff880`043e9000 fffff880`043f9000 watchdog watchdog.sys Mon Jul 13 16:37:35 2009 (4A5BC53F)
fffff880`04400000 fffff880`04443000 ks ks.sys Sat Nov 20 02:33:23 2010 (4CE7A3F3)
fffff880`04443000 fffff880`04466000 luafv luafv.sys Mon Jul 13 16:26:13 2009 (4A5BC295)
fffff880`04469000 fffff880`044ac000 avgidsdrivera avgidsdrivera.sys Fri Jul 19 16:33:34 2013 (51E9CCCE)
fffff880`044ac000 fffff880`044d2000 tunnel tunnel.sys Sat Nov 20 02:51:50 2010 (4CE7A846)
fffff880`044d2000 fffff880`045c6000 dxgkrnl dxgkrnl.sys Tue Apr 09 20:28:09 2013 (5164DC49)
fffff880`045c6000 fffff880`045e0000 rassstp rassstp.sys Mon Jul 13 17:10:25 2009 (4A5BCCF1)
fffff880`045e0000 fffff880`045f8000 rspndr rspndr.sys Mon Jul 13 17:08:50 2009 (4A5BCC92)
fffff880`04600000 fffff880`0461b000 wanarp wanarp.sys Sat Nov 20 02:52:36 2010 (4CE7A874)
fffff880`0461b000 fffff880`0462f000 termdd termdd.sys Sat Nov 20 03:03:40 2010 (4CE7AB0C)
fffff880`0462f000 fffff880`04680000 rdbss rdbss.sys Sat Nov 20 01:27:51 2010 (4CE79497)
fffff880`04680000 fffff880`0468c000 nsiproxy nsiproxy.sys Mon Jul 13 16:21:02 2009 (4A5BC15E)
fffff880`0468c000 fffff880`04697000 mssmbios mssmbios.sys Mon Jul 13 16:31:10 2009 (4A5BC3BE)
fffff880`04697000 fffff880`046a6000 discache discache.sys Mon Jul 13 16:37:18 2009 (4A5BC52E)
fffff880`046a6000 fffff880`046c4000 dfsc dfsc.sys Sat Nov 20 01:26:31 2010 (4CE79447)
fffff880`046d3000 fffff880`04718000 netbt netbt.sys Sat Nov 20 01:23:18 2010 (4CE79386)
fffff880`04718000 fffff880`047a1000 afd afd.sys Tue Dec 27 19:59:20 2011 (4EFA9418)
fffff880`047a1000 fffff880`047aa000 wfplwf wfplwf.sys Mon Jul 13 17:09:26 2009 (4A5BCCB6)
fffff880`047aa000 fffff880`047d0000 pacer pacer.sys Sat Nov 20 02:52:18 2010 (4CE7A862)
fffff880`047d0000 fffff880`047e6000 vwififlt vwififlt.sys Mon Jul 13 17:07:22 2009 (4A5BCC3A)
fffff880`047e6000 fffff880`047f5000 netbios netbios.sys Mon Jul 13 17:09:26 2009 (4A5BCCB6)
fffff880`04a00000 fffff880`04a0d000 vwifibus vwifibus.sys Mon Jul 13 17:07:21 2009 (4A5BCC39)
fffff880`04a0d000 fffff880`04a0e480 swenum swenum.sys Mon Jul 13 17:00:18 2009 (4A5BCA92)
fffff880`04a10000 fffff880`04dfd000 athrx athrx.sys Thu May 23 20:59:36 2013 (519EE5A8)
fffff880`0500c000 fffff880`05066000 usbhub usbhub.sys Thu Mar 24 20:29:25 2011 (4D8C0C15)
fffff880`05066000 fffff880`0507f000 nusb3hub nusb3hub.sys Thu Dec 09 20:50:35 2010 (4D01B19B)
fffff880`0507f000 fffff880`05094000 NDProxy NDProxy.SYS Sat Nov 20 02:52:20 2010 (4CE7A864)
fffff880`05094000 fffff880`051e8000 dump_iaStor dump_iaStor.sys Wed Jan 12 17:50:12 2011 (4D2E5A54)
fffff880`051e8000 fffff880`051fd000 lltdio lltdio.sys Mon Jul 13 17:08:50 2009 (4A5BCC92)
fffff880`05800000 fffff880`0581b000 raspppoe raspppoe.sys Mon Jul 13 17:10:17 2009 (4A5BCCE9)
fffff880`0581b000 fffff880`0583c000 raspptp raspptp.sys Sat Nov 20 02:52:31 2010 (4CE7A86F)
fffff880`0583c000 fffff880`0584e000 umbus umbus.sys Sat Nov 20 02:44:37 2010 (4CE7A695)
fffff880`05854000 fffff880`06339000 nvlddmkm nvlddmkm.sys Fri Jun 21 02:06:16 2013 (51C41788)
fffff880`06339000 fffff880`0633a180 nvBridge nvBridge.kmd Wed Feb 09 13:49:57 2011 (4D530C05)
fffff880`0633b000 fffff880`06381000 dxgmms1 dxgmms1.sys Tue Apr 09 20:27:15 2013 (5164DC13)
fffff880`06381000 fffff880`06391000 CompositeBus CompositeBus.sys Sat Nov 20 02:33:17 2010 (4CE7A3ED)
fffff880`06391000 fffff880`063a7000 AgileVpn AgileVpn.sys Mon Jul 13 17:10:24 2009 (4A5BCCF0)
fffff880`063a7000 fffff880`063cb000 rasl2tp rasl2tp.sys Sat Nov 20 02:52:34 2010 (4CE7A872)
fffff880`063cb000 fffff880`063fa000 ndiswan ndiswan.sys Sat Nov 20 02:52:32 2010 (4CE7A870)
fffff880`06c00000 fffff880`06c0e000 hidusb hidusb.sys Sat Nov 20 02:43:49 2010 (4CE7A665)
fffff880`06c0e000 fffff880`06c27000 HIDCLASS HIDCLASS.SYS Sat Nov 20 02:43:49 2010 (4CE7A665)
fffff880`06c27000 fffff880`06c2f080 HIDPARSE HIDPARSE.SYS Mon Jul 13 17:06:17 2009 (4A5BCBF9)
fffff880`06c30000 fffff880`06c3d000 mouhid mouhid.sys Mon Jul 13 17:00:20 2009 (4A5BCA94)
fffff880`06c41000 fffff880`06ecd200 RTKVHD64 RTKVHD64.sys Tue Dec 14 01:14:04 2010 (4D07355C)
fffff880`06ece000 fffff880`06f0b000 portcls portcls.sys Mon Jul 13 17:06:27 2009 (4A5BCC03)
fffff880`06f0b000 fffff880`06f2d000 drmk drmk.sys Mon Jul 13 18:01:25 2009 (4A5BD8E5)
fffff880`06f2d000 fffff880`06f3b000 MBfilt64 MBfilt64.sys Thu Jul 30 20:40:32 2009 (4A7267B0)
fffff880`06f3b000 fffff880`06f40200 ksthunk ksthunk.sys Mon Jul 13 17:00:19 2009 (4A5BCA93)
fffff880`06f41000 fffff880`06f94000 IntcDAud IntcDAud.sys Fri Oct 15 01:28:17 2010 (4CB810A1)
fffff880`06f94000 fffff880`06fa2000 crashdmp crashdmp.sys Mon Jul 13 17:01:01 2009 (4A5BCABD)
fffff880`06fa2000 fffff880`06fb5000 dump_dumpfve dump_dumpfve.sys Mon Jul 13 16:21:51 2009 (4A5BC18F)
fffff880`06fb5000 fffff880`06fc1000 Dxapi Dxapi.sys Mon Jul 13 16:38:28 2009 (4A5BC574)
fffff880`06fc1000 fffff880`06fcf000 monitor monitor.sys Mon Jul 13 16:38:52 2009 (4A5BC58C)
fffff880`06fcf000 fffff880`06fe2000 ndisuio ndisuio.sys Sat Nov 20 02:50:08 2010 (4CE7A7E0)
fffff880`06fe2000 fffff880`06fff000 cdfs cdfs.sys Mon Jul 13 16:19:46 2009 (4A5BC112)
fffff880`07632000 fffff880`07680000 mrxsmb10 mrxsmb10.sys Fri Jul 08 19:46:28 2011 (4E17C104)
fffff880`07680000 fffff880`076a4000 mrxsmb20 mrxsmb20.sys Tue Apr 26 19:39:37 2011 (4DB781E9)
fffff880`076a4000 fffff880`0774a000 peauth peauth.sys Mon Jul 13 18:01:19 2009 (4A5BD8DF)
fffff880`0774a000 fffff880`07755000 secdrv secdrv.SYS Wed Sep 13 06:18:38 2006 (4508052E)
fffff880`07755000 fffff880`07786000 srvnet srvnet.sys Thu Apr 28 20:05:35 2011 (4DBA2AFF)
fffff880`07786000 fffff880`07798000 tcpipreg tcpipreg.sys Wed Oct 03 09:07:26 2012 (506C62BE)
fffff880`07e77000 fffff880`07ee0000 srv2 srv2.sys Thu Apr 28 20:05:46 2011 (4DBA2B0A)
fffff880`07ee0000 fffff880`07f78000 srv srv.sys Thu Apr 28 20:06:06 2011 (4DBA2B1E)
fffff880`0f200000 fffff880`0f21e000 i8042prt i8042prt.sys Mon Jul 13 16:19:57 2009 (4A5BC11D)
fffff880`0f21e000 fffff880`0f22d000 kbdclass kbdclass.sys Mon Jul 13 16:19:50 2009 (4A5BC116)
fffff880`0f22d000 fffff880`0f252000 ETD ETD.sys Wed Sep 08 04:39:31 2010 (4C8775F3)
fffff880`0f252000 fffff880`0f261000 mouclass mouclass.sys Mon Jul 13 16:19:50 2009 (4A5BC116)
fffff880`0f261000 fffff880`0f265500 CmBatt CmBatt.sys Mon Jul 13 16:31:03 2009 (4A5BC3B7)
fffff880`0f266000 fffff880`0f26f000 wmiacpi wmiacpi.sys Mon Jul 13 16:31:02 2009 (4A5BC3B6)
fffff880`0f26f000 fffff880`0f275c00 GEARAspiWDM GEARAspiWDM.sys Thu May 03 12:56:17 2012 (4FA2E2E1)
fffff880`0f276000 fffff880`0f28c000 intelppm intelppm.sys Mon Jul 13 16:19:25 2009 (4A5BC0FD)
fffff880`0f28c000 fffff880`0f298000 ndistapi ndistapi.sys Mon Jul 13 17:10:00 2009 (4A5BCCD8)
fffff880`0f29a000 fffff880`100aa000 igdkmd64 igdkmd64.sys Mon Mar 19 16:31:54 2012 (4F67C1EA)
fffff880`100aa000 fffff880`100bb000 HECIx64 HECIx64.sys Tue Oct 19 16:33:43 2010 (4CBE2AD7)
fffff880`100bb000 fffff880`100cc000 usbehci usbehci.sys Thu Mar 24 20:29:04 2011 (4D8C0C00)
fffff880`100cc000 fffff880`10122000 USBPORT USBPORT.SYS Thu Mar 24 20:29:12 2011 (4D8C0C08)
fffff880`10122000 fffff880`10146000 HDAudBus HDAudBus.sys Sat Nov 20 02:43:42 2010 (4CE7A65E)
fffff880`10146000 fffff880`10177000 nusb3xhc nusb3xhc.sys Thu Dec 09 20:50:35 2010 (4D01B19B)
fffff880`10177000 fffff880`10178f00 USBD USBD.SYS Thu Mar 24 20:28:59 2011 (4D8C0BFB)
fffff880`10179000 fffff880`101fe000 Rt64win7 Rt64win7.sys Thu Jun 09 23:33:15 2011 (4DF1BAAB)
fffff960`00050000 fffff960`00367000 win32k win32k.sys unavailable (00000000)
fffff960`00570000 fffff960`0057a000 TSDDD TSDDD.dll unavailable (00000000)
fffff960`00630000 fffff960`00657000 cdd cdd.dll unavailable (00000000)

Unloaded modules:
fffff880`0a378000 fffff880`0a3c6000 RtsUVStor.sy
Timestamp: unavailable (00000000)
Checksum: 00000000
fffff880`0a211000 fffff880`0a365000 hiber_iaStor
Timestamp: unavailable (00000000)
Checksum: 00000000
fffff880`0a365000 fffff880`0a378000 hiber_dumpfv
Timestamp: unavailable (00000000)
Checksum: 00000000
fffff880`07e00000 fffff880`07e4e000 RtsUVStor.sy
Timestamp: unavailable (00000000)
Checksum: 00000000
fffff880`07f78000 fffff880`07fe9000 spsys.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
fffff880`01b7f000 fffff880`01b8d000 crashdmp.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
fffff880`04215000 fffff880`04369000 dump_iaStor.
Timestamp: unavailable (00000000)
Checksum: 00000000
fffff880`04369000 fffff880`0437c000 dump_dumpfve
Timestamp: unavailable (00000000)
Checksum: 00000000
fffff880`06f94000 fffff880`06fe2000 RtsUVStor.sy
Timestamp: unavailable (00000000)
Checksum: 00000000
Closing open log file c:debuglog.txt

Thanks again! Earle

Arie · 2013/09/11

Run a program to monitor your temps (CPU / HDD) and report how they are just before a crash happens. You can use Speccy to obtain these.

Also, can you give the specs of your Power Supply (PSU)?

PeteC · 2013/09/11

We just installed 2 8gb sticks of RAM at Christmas - ('Value Select' RAM) so maybe that's part of the issue
Click to expand...

According to the Crucial Memory Advisor the max RAM in that laptop (MSI GE620-021US) is 8GB.

Could explain your issues?

eplain · 2013/09/11

In my last post I indicated my RAM was "Value Select ". Note that this is a Corsair product: Corsair CMSO16GX3M2A1333C9 16GB 2X8GB DDR3-1333MHZ 204PIN SODIMM Memory Kit. Looks like I was given a bum steer on the benefits of going to 16GB on this laptop as it can only use 8gb. Could this be the problem? Only using a single channel instead of dual?? (I am not RAM conversant so grasping at straws a bit). Would it be better to go back to 8 GB (2x4GB) so both slots have to work to full capacity or does this not matter. I'm wondering how much paging is going on...

I ran MEMTEST 86 for 4 hours with no problems reported for the RAM but I still wonder if this is the problem.

The AC Adaptor is rated for 19V=6.3A; The laptop Battery is a 6 cell unit. Not sure that there is a power supply in a Laptop?

Crashes typically occur when heavy gaming or video streaming. One thing we've noticed is that the unit gets very hot during intense gameplay and the fan is running flat-out. We make sure to operate the laptop on a flat hard surface to ensure airflow but a cooling pad may be in order.

Thanks again for the assistance.

eplain · 2013/09/11

Average temperature at rest is ~ 42 degrees C. Ran a light game Halo "online play" and it peaked out at 70 degrees C...great frame rates. Tough to know what the temperature is once it crashes though.

PeteC · 2013/09/12

I am no RAM guru either - just use a memory selector and then fit & forget - no overclocking , etc.

However .....

The Corsair Memory Finder does not list your MSI, but the closest - GE620DX - also confirms 8GB max and in 2 x 4GB as per Crucial, so my initial thought of trying just 1 x 8GB would appear to be invalid.

Reverting to the manufacturer spec for RAM would be a sound move IMHO - some makes are very picky where RAM is concerned. There's a good chance that the 2 x 8GB sticks are not running in dual channel.

Gaming/video streaming are processor/memory intensive and it is to be expected that the laptop will get warm. I would not be too concerned at 70 deg C - can't comment further as I am not a gamer!

The base question is - did you have issues with the as supplied 8GB ram? I would revert to it and see if the issue remains.

eplain · 2013/09/12

Thanks for the input Pete. I'll give that a try and report back in a few days if all is well.

eplain · 2013/09/12

Had another BSOD overnight ~ 1:00AM. Some different things pop out on this one. No gaming going on,just a video stream. Looks like the atheros driver again...this was updated 8 days ago. Here's the dump in case you see something new:
-------------------------------------------------------
Opened log file 'c:debuglog.txt'

Microsoft (R) Windows Debugger Version 6.4.0007.2
Copyright (c) Microsoft Corporation. All rights reserved.

Loading Dump File [C:\temp\091213-46145-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: D:\WINDOWS;D:\WINDOWS\system32;D:\WINDOWS\system32\drivers
Windows Longhorn Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7601.18229.amd64fre.win7sp1_gdr.130801-1533
Kernel base = 0xfffff800`03263000 PsLoadedModuleList = 0xfffff800`034a66d0
Debug session time: Thu Sep 12 01:14:38.791 2013 (GMT-7)
System Uptime: 0 days 1:28:11.712
Loading Kernel Symbols
.......................................................................................................................................................
Loading unloaded module list
.....
Loading User Symbols
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck BE, {fffff880043a9548, 40f063121, fffff8800a27c760, a}

Unable to load image \SystemRoot\system32\DRIVERS\athrx.sys, Win32 error 2
*** WARNING: Unable to verify timestamp for athrx.sys
*** ERROR: Module load completed but symbols could not be loaded for athrx.sys
Probably caused by : athrx.sys ( athrx+1a1692 )

Followup: MachineOwner
---------

0: kd> !analyze -v;r;kv;lmtn;.logclose;q
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

ATTEMPTED_WRITE_TO_READONLY_MEMORY (be)
An attempt was made to write to readonly memory. The guilty driver is on the
stack trace (and is typically the current instruction pointer).
When possible, the guilty driver's name (Unicode string) is printed on
the bugcheck screen and saved in KiBugCheckDriver.
Arguments:
Arg1: fffff880043a9548, Virtual address for the attempted write.
Arg2: 000000040f063121, PTE contents.
Arg3: fffff8800a27c760, (reserved)
Arg4: 000000000000000a, (reserved)

Debugging Details:
------------------

OVERLAPPED_MODULE: dump_iaStor

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: DRIVER_FAULT

BUGCHECK_STR: 0xBE

CURRENT_IRQL: 2

LAST_CONTROL_TRANSFER: from fffff8000335513b to fffff800032d8b80

STACK_TEXT:
fffff880`0a27c5f8 fffff800`0335513b : 00000000`000000be fffff880`043a9548 00000004`0f063121 fffff880`0a27c760 : nt!KeBugCheckEx
fffff880`0a27c600 fffff800`032d6cae : 00000000`00000000 fffffa80`0cfb2440 00000000`00000000 00000000`00000000 : nt! ?? ::FNODOBFM::`string'+0x4333b
fffff880`0a27c760 fffff880`016d3dc7 : fffffa80`0feb2b50 fffff800`032dba8a 00000000`00000000 00000000`00000000 : nt!KiPageFault+0x16e
fffff880`0a27c8f0 fffff880`043a9692 : fffffa80`0ffc41a0 00000000`00000000 00000000`00000000 fffffa80`10a11a60 : ndis!ndisPreProcessOid+0x57
fffff880`0a27c980 fffffa80`0ffc41a0 : 00000000`00000000 00000000`00000000 fffffa80`10a11a60 00000000`00000000 : athrx+0x1a1692
fffff880`0a27c988 00000000`00000000 : 00000000`00000000 fffffa80`10a11a60 00000000`00000000 00000000`00000000 : 0xfffffa80`0ffc41a0
fffff880`0a27c990 00000000`00000000 : fffffa80`10a11a60 00000000`00000000 00000000`00000000 fffffa80`1075d030 : 0x0
fffff880`0a27c998 fffffa80`10a11a60 : 00000000`00000000 00000000`00000000 fffffa80`1075d030 00000000`00000000 : 0x0
fffff880`0a27c9a0 00000000`00000000 : 00000000`00000000 fffffa80`1075d030 00000000`00000000 00000000`00000000 : 0xfffffa80`10a11a60
fffff880`0a27c9a8 00000000`00000000 : fffffa80`1075d030 00000000`00000000 00000000`00000000 fffffa80`1075d030 : 0x0
fffff880`0a27c9b0 fffffa80`1075d030 : 00000000`00000000 00000000`00000000 fffffa80`1075d030 fffffa80`10a11a60 : 0x0
fffff880`0a27c9b8 00000000`00000000 : 00000000`00000000 fffffa80`1075d030 fffffa80`10a11a60 fffff800`03323a1c : 0xfffffa80`1075d030
fffff880`0a27c9c0 00000000`00000000 : fffffa80`1075d030 fffffa80`10a11a60 fffff800`03323a1c 00000000`00000000 : 0x0
fffff880`0a27c9c8 fffffa80`1075d030 : fffffa80`10a11a60 fffff800`03323a1c 00000000`00000000 fffff880`0424e187 : 0x0
fffff880`0a27c9d0 fffffa80`10a11a60 : fffff800`03323a1c 00000000`00000000 fffff880`0424e187 fffffa80`1075d030 : 0xfffffa80`1075d030
fffff880`0a27c9d8 fffff800`03323a1c : 00000000`00000000 fffff880`0424e187 fffffa80`1075d030 00000000`00000000 : 0xfffffa80`10a11a60
fffff880`0a27c9e0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiDpcInterrupt+0xcc

FOLLOWUP_IP:
athrx+1a1692
fffff880`043a9692 eb0a jmp athrx+0x1a169e (fffff880043a969e)

SYMBOL_STACK_INDEX: 4

FOLLOWUP_NAME: MachineOwner

SYMBOL_NAME: athrx+1a1692

MODULE_NAME: athrx

IMAGE_NAME: athrx.sys

DEBUG_FLR_IMAGE_TIMESTAMP: 519ee5a8

STACK_COMMAND: kb

FAILURE_BUCKET_ID: X64_0xBE_athrx+1a1692

BUCKET_ID: X64_0xBE_athrx+1a1692

Followup: MachineOwner
---------

rax=000000040f063121 rbx=fffff6fb7dbf1000 rcx=00000000000000be
rdx=fffff880043a9548 rsi=fffffa8010a11968 rdi=fffff6fb7dbed000
rip=fffff800032d8b80 rsp=fffff8800a27c5f8 rbp=fffff8800a27c680
r8=000000040f063121 r9=fffff8800a27c760 r10=0000000000000000
r11=0000000000000001 r12=fffff6fb7e200108 r13=fffff880043a9548
r14=fffff8800a27c760 r15=00000000000001f1
iopl=0 nv up ei pl nz na pe nc
cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00000202
nt!KeBugCheckEx:
fffff800`032d8b80 48894c2408 mov [rsp+0x8],rcx ss:0018:fffff880`0a27c600=00000000000000be
Child-SP RetAddr : Args to Child : Call Site
fffff880`0a27c5f8 fffff800`0335513b : 00000000`000000be fffff880`043a9548 00000004`0f063121 fffff880`0a27c760 : nt!KeBugCheckEx
fffff880`0a27c600 fffff800`032d6cae : 00000000`00000000 fffffa80`0cfb2440 00000000`00000000 00000000`00000000 : nt! ?? ::FNODOBFM::`string'+0x4333b
fffff880`0a27c760 fffff880`016d3dc7 : fffffa80`0feb2b50 fffff800`032dba8a 00000000`00000000 00000000`00000000 : nt!KiPageFault+0x16e
fffff880`0a27c8f0 fffff880`043a9692 : fffffa80`0ffc41a0 00000000`00000000 00000000`00000000 fffffa80`10a11a60 : ndis!ndisPreProcessOid+0x57
fffff880`0a27c980 fffffa80`0ffc41a0 : 00000000`00000000 00000000`00000000 fffffa80`10a11a60 00000000`00000000 : athrx+0x1a1692
fffff880`0a27c988 00000000`00000000 : 00000000`00000000 fffffa80`10a11a60 00000000`00000000 00000000`00000000 : 0xfffffa80`0ffc41a0
fffff880`0a27c990 00000000`00000000 : fffffa80`10a11a60 00000000`00000000 00000000`00000000 fffffa80`1075d030 : 0x0
fffff880`0a27c998 fffffa80`10a11a60 : 00000000`00000000 00000000`00000000 fffffa80`1075d030 00000000`00000000 : 0x0
fffff880`0a27c9a0 00000000`00000000 : 00000000`00000000 fffffa80`1075d030 00000000`00000000 00000000`00000000 : 0xfffffa80`10a11a60
fffff880`0a27c9a8 00000000`00000000 : fffffa80`1075d030 00000000`00000000 00000000`00000000 fffffa80`1075d030 : 0x0
fffff880`0a27c9b0 fffffa80`1075d030 : 00000000`00000000 00000000`00000000 fffffa80`1075d030 fffffa80`10a11a60 : 0x0
fffff880`0a27c9b8 00000000`00000000 : 00000000`00000000 fffffa80`1075d030 fffffa80`10a11a60 fffff800`03323a1c : 0xfffffa80`1075d030
fffff880`0a27c9c0 00000000`00000000 : fffffa80`1075d030 fffffa80`10a11a60 fffff800`03323a1c 00000000`00000000 : 0x0
fffff880`0a27c9c8 fffffa80`1075d030 : fffffa80`10a11a60 fffff800`03323a1c 00000000`00000000 fffff880`0424e187 : 0x0
fffff880`0a27c9d0 fffffa80`10a11a60 : fffff800`03323a1c 00000000`00000000 fffff880`0424e187 fffffa80`1075d030 : 0xfffffa80`1075d030
fffff880`0a27c9d8 fffff800`03323a1c : 00000000`00000000 fffff880`0424e187 fffffa80`1075d030 00000000`00000000 : 0xfffffa80`10a11a60
fffff880`0a27c9e0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiDpcInterrupt+0xcc
start end module name
fffff800`00bac000 fffff800`00bb6000 kdcom kdcom.dll Sat Feb 05 08:52:49 2011 (4D4D8061)
fffff800`0321a000 fffff800`03263000 hal hal.dll Sat Nov 20 05:00:25 2010 (4CE7C669)
fffff800`03263000 fffff800`03849000 nt ntkrnlmp.exe Thu Aug 01 18:09:33 2013 (51FB06CD)
fffff880`00c00000 fffff880`00c5c000 volmgrx volmgrx.sys Sat Nov 20 01:20:43 2010 (4CE792EB)
fffff880`00c5c000 fffff880`00c76000 mountmgr mountmgr.sys Sat Nov 20 01:19:21 2010 (4CE79299)
fffff880`00c87000 fffff880`00cd6000 mcupdate_GenuineIntel mcupdate_GenuineIntel.dll Sat Nov 20 05:03:51 2010 (4CE7C737)
fffff880`00cd6000 fffff880`00cea000 PSHED PSHED.dll Mon Jul 13 18:32:23 2009 (4A5BE027)
fffff880`00cea000 fffff880`00d48000 CLFS CLFS.SYS Mon Jul 13 16:19:57 2009 (4A5BC11D)
fffff880`00d48000 fffff880`00d7b000 pci pci.sys Sat Nov 20 01:19:11 2010 (4CE7928F)
fffff880`00d7b000 fffff880`00d88000 vdrvroot vdrvroot.sys Mon Jul 13 17:01:31 2009 (4A5BCADB)
fffff880`00d88000 fffff880`00d9d000 partmgr partmgr.sys Fri Mar 16 22:06:09 2012 (4F641BC1)
fffff880`00d9d000 fffff880`00da6000 compbatt compbatt.sys Mon Jul 13 16:31:02 2009 (4A5BC3B6)
fffff880`00da6000 fffff880`00db2000 BATTC BATTC.SYS Mon Jul 13 16:31:01 2009 (4A5BC3B5)
fffff880`00db2000 fffff880`00dc7000 volmgr volmgr.sys Sat Nov 20 01:19:28 2010 (4CE792A0)
fffff880`00dc7000 fffff880`00df7000 CLASSPNP CLASSPNP.SYS Sat Nov 20 01:19:23 2010 (4CE7929B)
fffff880`00e00000 fffff880`00e0a000 msisadrv msisadrv.sys Mon Jul 13 16:19:26 2009 (4A5BC0FE)
fffff880`00e0e000 fffff880`00ece000 CI CI.dll Sat Nov 20 05:12:36 2010 (4CE7C944)
fffff880`00ece000 fffff880`00f90000 Wdf01000 Wdf01000.sys Wed Jul 25 19:25:13 2012 (5010AA89)
fffff880`00f90000 fffff880`00fa0000 WDFLDR WDFLDR.SYS Wed Jul 25 19:29:04 2012 (5010AB70)
fffff880`00fa0000 fffff880`00ff7000 ACPI ACPI.sys Sat Nov 20 01:19:16 2010 (4CE79294)
fffff880`00ff7000 fffff880`01000000 WMILIB WMILIB.SYS Mon Jul 13 16:19:51 2009 (4A5BC117)
fffff880`01000000 fffff880`0103a000 fvevol fvevol.sys Wed Jan 23 19:11:24 2013 (5100A65C)
fffff880`01045000 fffff880`01199000 iaStor iaStor.sys Wed Jan 12 17:50:12 2011 (4D2E5A54)
fffff880`01199000 fffff880`011a2000 atapi atapi.sys Mon Jul 13 16:19:47 2009 (4A5BC113)
fffff880`011a2000 fffff880`011cc000 ataport ataport.SYS Sun Aug 04 18:02:45 2013 (51FEF9B5)
fffff880`011cc000 fffff880`011d7000 amdxata amdxata.sys Fri Mar 19 09:18:18 2010 (4BA3A3CA)
fffff880`011d7000 fffff880`011fa000 luafv luafv.sys Mon Jul 13 16:26:13 2009 (4A5BC295)
fffff880`01200000 fffff880`0123a000 rdyboost rdyboost.sys Sat Nov 20 01:43:10 2010 (4CE7982E)
fffff880`0123a000 fffff880`01250000 disk disk.sys Mon Jul 13 16:19:57 2009 (4A5BC11D)
fffff880`01265000 fffff880`012b1000 fltmgr fltmgr.sys Sat Nov 20 01:19:24 2010 (4CE7929C)
fffff880`012b1000 fffff880`012c5000 fileinfo fileinfo.sys Mon Jul 13 16:34:25 2009 (4A5BC481)
fffff880`012c5000 fffff880`01323000 msrpc msrpc.sys Sat Nov 20 01:21:56 2010 (4CE79334)
fffff880`01323000 fffff880`01395000 cng cng.sys Fri Jun 01 20:25:51 2012 (4FC987BF)
fffff880`01395000 fffff880`013e1000 volsnap volsnap.sys Sat Nov 20 01:20:08 2010 (4CE792C8)
fffff880`01414000 fffff880`015b6000 Ntfs Ntfs.sys Fri Apr 12 04:54:36 2013 (5167F5FC)
fffff880`015b6000 fffff880`015d1000 ksecdd ksecdd.sys Fri Jun 01 19:50:23 2012 (4FC97F6F)
fffff880`015d1000 fffff880`015e2000 pcw pcw.sys Mon Jul 13 16:19:27 2009 (4A5BC0FF)
fffff880`015e2000 fffff880`015ec000 Fs_Rec Fs_Rec.sys Wed Feb 29 19:41:06 2012 (4F4EEFD2)
fffff880`015ec000 fffff880`015f9000 avgrkx64 avgrkx64.sys Tue Jul 09 16:18:30 2013 (51DC9A46)
fffff880`01600000 fffff880`01649000 fwpkclnt fwpkclnt.sys Wed Jan 02 19:06:48 2013 (50E4F5C8)
fffff880`0164c000 fffff880`0173e000 ndis ndis.sys Wed Aug 22 08:11:46 2012 (5034F6B2)
fffff880`0173e000 fffff880`0179e000 NETIO NETIO.SYS Wed Aug 22 08:11:28 2012 (5034F6A0)
fffff880`0179e000 fffff880`017c8000 ksecpkg ksecpkg.sys Fri Jun 01 20:27:11 2012 (4FC9880F)
fffff880`017c8000 fffff880`017d0000 spldr spldr.sys Mon May 11 09:56:27 2009 (4A0858BB)
fffff880`017d0000 fffff880`017da000 nvpciflt nvpciflt.sys Fri Jun 21 02:06:42 2013 (51C417A2)
fffff880`017da000 fffff880`017ec000 mup mup.sys Mon Jul 13 16:23:45 2009 (4A5BC201)
fffff880`017ec000 fffff880`017f5000 hwpolicy hwpolicy.sys Sat Nov 20 01:18:54 2010 (4CE7927E)
fffff880`01800000 fffff880`01a00000 tcpip tcpip.sys Tue May 07 20:16:17 2013 (5189C381)
fffff880`01a00000 fffff880`01a26000 tunnel tunnel.sys Sat Nov 20 02:51:50 2010 (4CE7A846)
fffff880`01a26000 fffff880`01a3b000 NDProxy NDProxy.SYS Sat Nov 20 02:52:20 2010 (4CE7A864)
fffff880`01a48000 fffff880`01a96000 avgloga avgloga.sys Fri Jul 19 16:33:16 2013 (51E9CCBC)
fffff880`01a96000 fffff880`01ab5000 avgmfx64 avgmfx64.sys Sun Jun 30 16:28:29 2013 (51D0BF1D)
fffff880`01ab5000 fffff880`01aca000 avgidsha avgidsha.sys Fri Jul 19 16:33:32 2013 (51E9CCCC)
fffff880`01ad8000 fffff880`01ae1000 rdprefmp rdprefmp.sys Mon Jul 13 17:16:35 2009 (4A5BCE63)
fffff880`01ae1000 fffff880`01aec000 Msfs Msfs.SYS Mon Jul 13 16:19:47 2009 (4A5BC113)
fffff880`01aec000 fffff880`01afd000 Npfs Npfs.SYS Mon Jul 13 16:19:48 2009 (4A5BC114)
fffff880`01afd000 fffff880`01b1f000 tdx tdx.sys Sat Nov 20 01:21:54 2010 (4CE79332)
fffff880`01b1f000 fffff880`01b2c000 TDI TDI.SYS Sat Nov 20 01:22:06 2010 (4CE7933E)
fffff880`01b2c000 fffff880`01b6b000 avgtdia avgtdia.sys Wed Mar 20 18:50:47 2013 (514A6777)
fffff880`01b6b000 fffff880`01bb0000 netbt netbt.sys Sat Nov 20 01:23:18 2010 (4CE79386)
fffff880`01bb0000 fffff880`01bf3000 avgidsdrivera avgidsdrivera.sys Fri Jul 19 16:33:34 2013 (51E9CCCE)
fffff880`02e00000 fffff880`02e51000 rdbss rdbss.sys Sat Nov 20 01:27:51 2010 (4CE79497)
fffff880`02e51000 fffff880`02e5d000 nsiproxy nsiproxy.sys Mon Jul 13 16:21:02 2009 (4A5BC15E)
fffff880`02e5d000 fffff880`02e68000 mssmbios mssmbios.sys Mon Jul 13 16:31:10 2009 (4A5BC3BE)
fffff880`02e68000 fffff880`02e77000 discache discache.sys Mon Jul 13 16:37:18 2009 (4A5BC52E)
fffff880`02e77000 fffff880`02e95000 dfsc dfsc.sys Sat Nov 20 01:26:31 2010 (4CE79447)
fffff880`02e95000 fffff880`02ea6000 blbdrive blbdrive.sys Mon Jul 13 16:35:59 2009 (4A5BC4DF)
fffff880`02ea9000 fffff880`02f32000 afd afd.sys Tue Dec 27 19:59:20 2011 (4EFA9418)
fffff880`02f32000 fffff880`02f3b000 wfplwf wfplwf.sys Mon Jul 13 17:09:26 2009 (4A5BCCB6)
fffff880`02f3b000 fffff880`02f61000 pacer pacer.sys Sat Nov 20 02:52:18 2010 (4CE7A862)
fffff880`02f61000 fffff880`02f77000 vwififlt vwififlt.sys Mon Jul 13 17:07:22 2009 (4A5BCC3A)
fffff880`02f77000 fffff880`02f86000 netbios netbios.sys Mon Jul 13 17:09:26 2009 (4A5BCCB6)
fffff880`02f86000 fffff880`02fa1000 wanarp wanarp.sys Sat Nov 20 02:52:36 2010 (4CE7A874)
fffff880`02fa1000 fffff880`02fb5000 termdd termdd.sys Sat Nov 20 03:03:40 2010 (4CE7AB0C)
fffff880`02fb5000 fffff880`02fec000 avgldx64 avgldx64.sys Fri Jul 19 16:33:11 2013 (51E9CCB7)
fffff880`03e00000 fffff880`03e10000 watchdog watchdog.sys Mon Jul 13 16:37:35 2009 (4A5BC53F)
fffff880`03e10000 fffff880`03e19000 RDPCDD RDPCDD.sys Mon Jul 13 17:16:34 2009 (4A5BCE62)
fffff880`03e19000 fffff880`03e22000 rdpencdd rdpencdd.sys Mon Jul 13 17:16:34 2009 (4A5BCE62)
fffff880`03e22000 fffff880`03f76000 dump_iaStor dump_iaStor.sys Wed Jan 12 17:50:12 2011 (4D2E5A54)
fffff880`03f90000 fffff880`03fba000 cdrom cdrom.sys Sat Nov 20 01:19:20 2010 (4CE79298)
fffff880`03fba000 fffff880`03fc3000 Null Null.SYS Mon Jul 13 16:19:37 2009 (4A5BC109)
fffff880`03fc3000 fffff880`03fca000 Beep Beep.SYS Mon Jul 13 17:00:13 2009 (4A5BCA8D)
fffff880`03fca000 fffff880`03fd8000 vga vga.sys Mon Jul 13 16:38:47 2009 (4A5BC587)
fffff880`03fd8000 fffff880`03ffd000 VIDEOPRT VIDEOPRT.SYS Mon Jul 13 16:38:51 2009 (4A5BC58B)
fffff880`04000000 fffff880`04046000 dxgmms1 dxgmms1.sys Tue Apr 09 20:27:15 2013 (5164DC13)
fffff880`04046000 fffff880`04056000 CompositeBus CompositeBus.sys Sat Nov 20 02:33:17 2010 (4CE7A3ED)
fffff880`04056000 fffff880`0406c000 AgileVpn AgileVpn.sys Mon Jul 13 17:10:24 2009 (4A5BCCF0)
fffff880`0406c000 fffff880`04090000 rasl2tp rasl2tp.sys Sat Nov 20 02:52:34 2010 (4CE7A872)
fffff880`04090000 fffff880`0409c000 ndistapi ndistapi.sys Mon Jul 13 17:10:00 2009 (4A5BCCD8)
fffff880`0409c000 fffff880`040cb000 ndiswan ndiswan.sys Sat Nov 20 02:52:32 2010 (4CE7A870)
fffff880`040de000 fffff880`041d2000 dxgkrnl dxgkrnl.sys Tue Apr 09 20:28:09 2013 (5164DC49)
fffff880`041d2000 fffff880`041ed000 raspppoe raspppoe.sys Mon Jul 13 17:10:17 2009 (4A5BCCE9)
fffff880`041ed000 fffff880`041ff000 umbus umbus.sys Sat Nov 20 02:44:37 2010 (4CE7A695)
fffff880`04200000 fffff880`04206c00 GEARAspiWDM GEARAspiWDM.sys Thu May 03 12:56:17 2012 (4FA2E2E1)
fffff880`04208000 fffff880`045f5000 athrx athrx.sys Thu May 23 20:59:36 2013 (519EE5A8)
fffff880`045f5000 fffff880`045f9500 CmBatt CmBatt.sys Mon Jul 13 16:31:03 2009 (4A5BC3B7)
fffff880`045fa000 fffff880`045fb480 swenum swenum.sys Mon Jul 13 17:00:18 2009 (4A5BCA92)
fffff880`05800000 fffff880`05843000 ks ks.sys Sat Nov 20 02:33:23 2010 (4CE7A3F3)
fffff880`05843000 fffff880`0589d000 usbhub usbhub.sys Thu Mar 24 20:29:25 2011 (4D8C0C15)
fffff880`058b1000 fffff880`06396000 nvlddmkm nvlddmkm.sys Fri Jun 21 02:06:16 2013 (51C41788)
fffff880`06396000 fffff880`06397180 nvBridge nvBridge.kmd Wed Feb 09 13:49:57 2011 (4D530C05)
fffff880`06398000 fffff880`063b9000 raspptp raspptp.sys Sat Nov 20 02:52:31 2010 (4CE7A86F)
fffff880`063b9000 fffff880`063d3000 rassstp rassstp.sys Mon Jul 13 17:10:25 2009 (4A5BCCF1)
fffff880`063d3000 fffff880`063ec000 nusb3hub nusb3hub.sys Thu Dec 09 20:50:35 2010 (4D01B19B)
fffff880`06400000 fffff880`064c9000 HTTP HTTP.sys Sat Nov 20 01:24:30 2010 (4CE793CE)
fffff880`064db000 fffff880`0652e000 nwifi nwifi.sys Mon Jul 13 17:07:23 2009 (4A5BCC3B)
fffff880`0652e000 fffff880`06541000 ndisuio ndisuio.sys Sat Nov 20 02:50:08 2010 (4CE7A7E0)
fffff880`06541000 fffff880`06559000 rspndr rspndr.sys Mon Jul 13 17:08:50 2009 (4A5BCC92)
fffff880`06559000 fffff880`06577000 bowser bowser.sys Tue Feb 22 20:55:04 2011 (4D649328)
fffff880`06577000 fffff880`0658f000 mpsdrv mpsdrv.sys Mon Jul 13 17:08:25 2009 (4A5BCC79)
fffff880`0658f000 fffff880`065bc000 mrxsmb mrxsmb.sys Tue Apr 26 19:40:38 2011 (4DB78226)
fffff880`06a00000 fffff880`06a0e000 crashdmp crashdmp.sys Mon Jul 13 17:01:01 2009 (4A5BCABD)
fffff880`06a1d000 fffff880`06ca9200 RTKVHD64 RTKVHD64.sys Tue Dec 14 01:14:04 2010 (4D07355C)
fffff880`06caa000 fffff880`06ce7000 portcls portcls.sys Mon Jul 13 17:06:27 2009 (4A5BCC03)
fffff880`06ce7000 fffff880`06d09000 drmk drmk.sys Mon Jul 13 18:01:25 2009 (4A5BD8E5)
fffff880`06d09000 fffff880`06d17000 MBfilt64 MBfilt64.sys Thu Jul 30 20:40:32 2009 (4A7267B0)
fffff880`06d17000 fffff880`06d1c200 ksthunk ksthunk.sys Mon Jul 13 17:00:19 2009 (4A5BCA93)
fffff880`06d1d000 fffff880`06d70000 IntcDAud IntcDAud.sys Fri Oct 15 01:28:17 2010 (4CB810A1)
fffff880`06d70000 fffff880`06d83000 dump_dumpfve dump_dumpfve.sys Mon Jul 13 16:21:51 2009 (4A5BC18F)
fffff880`06d83000 fffff880`06d8f000 Dxapi Dxapi.sys Mon Jul 13 16:38:28 2009 (4A5BC574)
fffff880`06d8f000 fffff880`06d9d000 monitor monitor.sys Mon Jul 13 16:38:52 2009 (4A5BC58C)
fffff880`06d9d000 fffff880`06db2000 lltdio lltdio.sys Mon Jul 13 17:08:50 2009 (4A5BCC92)
fffff880`06dbe000 fffff880`06dcc000 hidusb hidusb.sys Sat Nov 20 02:43:49 2010 (4CE7A665)
fffff880`06dcc000 fffff880`06de5000 HIDCLASS HIDCLASS.SYS Sat Nov 20 02:43:49 2010 (4CE7A665)
fffff880`06de5000 fffff880`06ded080 HIDPARSE HIDPARSE.SYS Mon Jul 13 17:06:17 2009 (4A5BCBF9)
fffff880`06dee000 fffff880`06dfb000 mouhid mouhid.sys Mon Jul 13 17:00:20 2009 (4A5BCA94)
fffff880`08400000 fffff880`084a6000 peauth peauth.sys Mon Jul 13 18:01:19 2009 (4A5BD8DF)
fffff880`084a6000 fffff880`084b1000 secdrv secdrv.SYS Wed Sep 13 06:18:38 2006 (4508052E)
fffff880`084b1000 fffff880`084e2000 srvnet srvnet.sys Thu Apr 28 20:05:35 2011 (4DBA2AFF)
fffff880`084f1000 fffff880`0853f000 mrxsmb10 mrxsmb10.sys Fri Jul 08 19:46:28 2011 (4E17C104)
fffff880`0853f000 fffff880`08563000 mrxsmb20 mrxsmb20.sys Tue Apr 26 19:39:37 2011 (4DB781E9)
fffff880`08563000 fffff880`08575000 tcpipreg tcpipreg.sys Wed Oct 03 09:07:26 2012 (506C62BE)
fffff880`08575000 fffff880`085de000 srv2 srv2.sys Thu Apr 28 20:05:46 2011 (4DBA2B0A)
fffff880`0ba7e000 fffff880`0bb16000 srv srv.sys Thu Apr 28 20:06:06 2011 (4DBA2B1E)
fffff880`0f200000 fffff880`0f20d000 vwifibus vwifibus.sys Mon Jul 13 17:07:21 2009 (4A5BCC39)
fffff880`0f20d000 fffff880`0f22b000 i8042prt i8042prt.sys Mon Jul 13 16:19:57 2009 (4A5BC11D)
fffff880`0f22b000 fffff880`0f23a000 kbdclass kbdclass.sys Mon Jul 13 16:19:50 2009 (4A5BC116)
fffff880`0f23a000 fffff880`0f25f000 ETD ETD.sys Wed Sep 08 04:39:31 2010 (4C8775F3)
fffff880`0f25f000 fffff880`0f26e000 mouclass mouclass.sys Mon Jul 13 16:19:50 2009 (4A5BC116)
fffff880`0f26e000 fffff880`0f277000 wmiacpi wmiacpi.sys Mon Jul 13 16:31:02 2009 (4A5BC3B6)
fffff880`0f277000 fffff880`0f28d000 intelppm intelppm.sys Mon Jul 13 16:19:25 2009 (4A5BC0FD)
fffff880`0f292000 fffff880`100a2000 igdkmd64 igdkmd64.sys Mon Mar 19 16:31:54 2012 (4F67C1EA)
fffff880`100a2000 fffff880`100b3000 HECIx64 HECIx64.sys Tue Oct 19 16:33:43 2010 (4CBE2AD7)
fffff880`100b3000 fffff880`100c4000 usbehci usbehci.sys Thu Mar 24 20:29:04 2011 (4D8C0C00)
fffff880`100c4000 fffff880`1011a000 USBPORT USBPORT.SYS Thu Mar 24 20:29:12 2011 (4D8C0C08)
fffff880`1011a000 fffff880`1013e000 HDAudBus HDAudBus.sys Sat Nov 20 02:43:42 2010 (4CE7A65E)
fffff880`1013e000 fffff880`1016f000 nusb3xhc nusb3xhc.sys Thu Dec 09 20:50:35 2010 (4D01B19B)
fffff880`1016f000 fffff880`10170f00 USBD USBD.SYS Thu Mar 24 20:28:59 2011 (4D8C0BFB)
fffff880`10171000 fffff880`101f6000 Rt64win7 Rt64win7.sys Thu Jun 09 23:33:15 2011 (4DF1BAAB)
fffff960`00060000 fffff960`00377000 win32k win32k.sys unavailable (00000000)
fffff960`004b0000 fffff960`004ba000 TSDDD TSDDD.dll unavailable (00000000)
fffff960`006e0000 fffff960`00707000 cdd cdd.dll unavailable (00000000)

Unloaded modules:
fffff880`0bb16000 fffff880`0bb87000 spsys.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
fffff880`01aca000 fffff880`01ad8000 crashdmp.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
fffff880`03e29000 fffff880`03f7d000 dump_iaStor.
Timestamp: unavailable (00000000)
Checksum: 00000000
fffff880`03f7d000 fffff880`03f90000 dump_dumpfve
Timestamp: unavailable (00000000)
Checksum: 00000000
fffff880`06d70000 fffff880`06dbe000 RtsUVStor.sy
Timestamp: unavailable (00000000)
Checksum: 00000000
Closing open log file c:debuglog.txt

SpywareDr · 2013/09/13

"eplain said: ↑

athrx.sys
Click to expand...

In Device Manager, right-click your Atheros wireless adapter and select Update Driver.

PeteC · 2013/09/13

OP posted (#13) that the Atheros driver was updated 8 days ago, but source was not stated.

eplain - can you take the Atheros card out of the equation temporarily by disabling/uninstalling it in Device Manager and connecting to the router with a CAT cable and testing?

eplain · 2013/09/13

I'll have to wait until after the weekend to get my hands on the original RAM sticks that came with this computer - I installed them in my daughters machine to give her a boost when we purchased the 2x8gb sticks (I still have her original RAM sticks). Had another BOD last night so I'm contemplating doing a factory restore. I'll hold off until I can at least test the RAM theory as re-installing all software is not a super attractive option....

There doesn't appear to be any atheros driver update for the AR9285 anywhere in NA (not on windows update or on Atheros website). All I could find were 2009 drivers. After reading in a number of forums I went to a Czech rep Atheros website and got an updated driver there - hopefully OK. the website is here: http://www.atheros.cz/

The laptop is used primarily in the upstairs bedroom well away the router. I can try hardwiring and leaving a stream running all night long to see if I get another BSOD or not.

Thanks again.

eplain · 2013/09/16

Hi there. So I decided to start by eliminating Windows/software as a potential issue and re-installed to OS and games. We've already had 2 BSOD since - one while doing a windows update and one while streaming a video. Mini-dump for last one attached:
------------------------------------------
Opened log file 'c:debuglog.txt'

Microsoft (R) Windows Debugger Version 6.4.0007.2
Copyright (c) Microsoft Corporation. All rights reserved.

Loading Dump File [L:\091613-56987-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: D:\WINDOWS;D:\WINDOWS\system32;D:\WINDOWS\system32\drivers
Windows Longhorn Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7601.18229.amd64fre.win7sp1_gdr.130801-1533
Kernel base = 0xfffff800`03209000 PsLoadedModuleList = 0xfffff800`0344c6d0
Debug session time: Mon Sep 16 01:40:25.150 2013 (GMT-7)
System Uptime: 0 days 0:32:57.071
Loading Kernel Symbols
.........................................................................................................................................................
Loading unloaded module list
...........
Loading User Symbols
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck D1, {fffff500632e8663, 2, 0, fffff880018538f0}

Probably caused by : tcpip.sys ( tcpip!TcpRtbNotifyBandwidthUpdate+0 )

Followup: MachineOwner
---------

0: kd> !analyze -v;r;kv;lmtn;.logclose;q
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high. This is usually
caused by drivers using improper addresses.
If kernel debugger is available get stack backtrace.
Arguments:
Arg1: fffff500632e8663, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
Arg4: fffff880018538f0, address which referenced memory

Debugging Details:
------------------

OVERLAPPED_MODULE: dump_iaStor

READ_ADDRESS: unable to get MiSystemVaType - probably bad symbols
fffff500632e8663

CURRENT_IRQL: 2

FAULTING_IP:
tcpip!TcpRtbNotifyBandwidthUpdate+0
fffff880`018538f0 4c8bdc mov r11,rsp

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: DRIVER_FAULT

BUGCHECK_STR: 0xD1

LAST_CONTROL_TRANSFER: from fffff8000327e129 to fffff8000327eb80

STACK_TEXT:
fffff800`04a06bd8 fffff800`0327e129 : 00000000`0000000a fffff500`632e8663 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx
fffff800`04a06be0 fffff800`0327cda0 : fffffa80`0d756c40 fffff880`03ebb300 fffff880`01b6afd0 fffffa80`11dc7140 : nt!KiBugCheckDispatch+0x69
fffff800`04a06d20 fffff880`018538f0 : fffff880`01850b90 fffffa80`0d5accf0 fffffa80`11d36080 00002ce5`0000000c : nt!KiPageFault+0x260
fffff800`04a06eb8 fffff880`01850b90 : fffffa80`0d5accf0 fffffa80`11d36080 00002ce5`0000000c 00000000`00000000 : tcpip!TcpRtbNotifyBandwidthUpdate
fffff800`04a06ec0 fffff880`01850e73 : fffffa80`11dc7102 fffffa80`11dc7140 fffffa80`0d5accf0 00000000`00000000 : tcpip!TcpBwUpdateEre+0x1f4
fffff800`04a06f30 fffff880`01864bc9 : 00000000`75e5d6a5 fffffa80`0d5ace50 fffffa80`0d5accf0 fffffa80`0d5accf0 : tcpip!TcpBwManageTrackedData+0x153
fffff800`04a06fb0 fffff880`01863297 : 00000000`000005b4 fffff880`0528594a 00000000`00000000 fffffa80`127bb030 : tcpip!TcpDeliverDataToClient+0x5e9
fffff800`04a07130 fffff880`0186185b : 00000000`00000000 fffffa80`125b9b40 fffff880`0308a038 00000000`00000000 : tcpip!TcpDeliverReceive+0xa7
fffff800`04a07230 fffff880`01860e25 : fffff800`04a075c8 fffff880`00000000 fffffa80`0d5accf0 00000000`00000000 : tcpip!TcpTcbFastDatagram+0x3ab
fffff800`04a072c0 fffff880`0186075a : fffffa80`0da24880 fffff880`01859634 fffffa80`0d9ec790 00000000`00000000 : tcpip!TcpTcbReceive+0x1f5
fffff800`04a07470 fffff880`01861cfb : fffff880`0308a040 fffffa80`0db46000 00000000`00000000 fffff800`04a07800 : tcpip!TcpMatchReceive+0x1fa
fffff800`04a075c0 fffff880`01859cc7 : fffffa80`0da24880 fffffa80`0da25000 fffffa80`000018c1 00000000`000018c1 : tcpip!TcpPreValidatedReceive+0x36b
fffff800`04a07690 fffff880`0185983a : 00000000`00000000 fffff880`0196e9a0 fffff800`04a07850 fffffa80`11d200a8 : tcpip!IppDeliverListToProtocol+0x97
fffff800`04a07750 fffff880`01858e39 : 00000000`00000000 00000000`00000000 fffff800`04a079f0 fffff800`04a07840 : tcpip!IppProcessDeliverList+0x5a
fffff800`04a077f0 fffff880`01856adf : fffff880`3a55facd fffff880`0196e9a0 fffff880`0196e9a0 00000000`00000000 : tcpip!IppReceiveHeaderBatch+0x23a
fffff800`04a078d0 fffff880`018560b2 : fffffa80`11b70680 00000000`00000000 fffffa80`11bdfb01 00000000`00000001 : tcpip!IpFlcReceivePackets+0x64f
fffff800`04a07ad0 fffff880`018554da : fffffa80`11bdfba0 fffff800`04a07c00 fffffa80`11bdfba0 fffff800`03290000 : tcpip!FlpReceiveNonPreValidatedNetBufferListChain+0x2b2
fffff800`04a07bb0 00000000`00000000 : fffffa80`11bdfba0 fffff800`04a07c00 fffffa80`11bdfba0 fffff800`03290000 : tcpip!FlReceiveNetBufferListChainCalloutRoutine+0xda

STACK_COMMAND: .bugcheck ; kb

FOLLOWUP_IP:
tcpip!TcpRtbNotifyBandwidthUpdate+0
fffff880`018538f0 4c8bdc mov r11,rsp

FOLLOWUP_NAME: MachineOwner

SYMBOL_NAME: tcpip!TcpRtbNotifyBandwidthUpdate+0

MODULE_NAME: tcpip

IMAGE_NAME: tcpip.sys

DEBUG_FLR_IMAGE_TIMESTAMP: 51d78b2c

FAILURE_BUCKET_ID: X64_0xD1_tcpip!TcpRtbNotifyBandwidthUpdate+0

BUCKET_ID: X64_0xD1_tcpip!TcpRtbNotifyBandwidthUpdate+0

Followup: MachineOwner
---------

rax=fffff80004a06ce0 rbx=fffffa8011dc7140 rcx=000000000000000a
rdx=fffff500632e8663 rsi=fffffa800d5accf0 rdi=fffffa8011dc7102
rip=fffff8000327eb80 rsp=fffff80004a06bd8 rbp=fffff80004a06da0
r8=0000000000000002 r9=0000000000000000 r10=fffff880018538f0
r11=0000000000000000 r12=fffff8800198d840 r13=00000000000003e8
r14=fffff80004a07101 r15=fffff8800198d840
iopl=0 nv up ei ng nz na pe nc
cs=0010 ss=0000 ds=002b es=002b fs=0053 gs=002b efl=00000282
nt!KeBugCheckEx:
fffff800`0327eb80 48894c2408 mov [rsp+0x8],rcx ss:fffff800`04a06be0=000000000000000a
Child-SP RetAddr : Args to Child : Call Site
fffff800`04a06bd8 fffff800`0327e129 : 00000000`0000000a fffff500`632e8663 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx
fffff800`04a06be0 fffff800`0327cda0 : fffffa80`0d756c40 fffff880`03ebb300 fffff880`01b6afd0 fffffa80`11dc7140 : nt!KiBugCheckDispatch+0x69
fffff800`04a06d20 fffff880`018538f0 : fffff880`01850b90 fffffa80`0d5accf0 fffffa80`11d36080 00002ce5`0000000c : nt!KiPageFault+0x260
fffff800`04a06eb8 fffff880`01850b90 : fffffa80`0d5accf0 fffffa80`11d36080 00002ce5`0000000c 00000000`00000000 : tcpip!TcpRtbNotifyBandwidthUpdate
fffff800`04a06ec0 fffff880`01850e73 : fffffa80`11dc7102 fffffa80`11dc7140 fffffa80`0d5accf0 00000000`00000000 : tcpip!TcpBwUpdateEre+0x1f4
fffff800`04a06f30 fffff880`01864bc9 : 00000000`75e5d6a5 fffffa80`0d5ace50 fffffa80`0d5accf0 fffffa80`0d5accf0 : tcpip!TcpBwManageTrackedData+0x153
fffff800`04a06fb0 fffff880`01863297 : 00000000`000005b4 fffff880`0528594a 00000000`00000000 fffffa80`127bb030 : tcpip!TcpDeliverDataToClient+0x5e9
fffff800`04a07130 fffff880`0186185b : 00000000`00000000 fffffa80`125b9b40 fffff880`0308a038 00000000`00000000 : tcpip!TcpDeliverReceive+0xa7
fffff800`04a07230 fffff880`01860e25 : fffff800`04a075c8 fffff880`00000000 fffffa80`0d5accf0 00000000`00000000 : tcpip!TcpTcbFastDatagram+0x3ab
fffff800`04a072c0 fffff880`0186075a : fffffa80`0da24880 fffff880`01859634 fffffa80`0d9ec790 00000000`00000000 : tcpip!TcpTcbReceive+0x1f5
fffff800`04a07470 fffff880`01861cfb : fffff880`0308a040 fffffa80`0db46000 00000000`00000000 fffff800`04a07800 : tcpip!TcpMatchReceive+0x1fa
fffff800`04a075c0 fffff880`01859cc7 : fffffa80`0da24880 fffffa80`0da25000 fffffa80`000018c1 00000000`000018c1 : tcpip!TcpPreValidatedReceive+0x36b
fffff800`04a07690 fffff880`0185983a : 00000000`00000000 fffff880`0196e9a0 fffff800`04a07850 fffffa80`11d200a8 : tcpip!IppDeliverListToProtocol+0x97
fffff800`04a07750 fffff880`01858e39 : 00000000`00000000 00000000`00000000 fffff800`04a079f0 fffff800`04a07840 : tcpip!IppProcessDeliverList+0x5a
fffff800`04a077f0 fffff880`01856adf : fffff880`3a55facd fffff880`0196e9a0 fffff880`0196e9a0 00000000`00000000 : tcpip!IppReceiveHeaderBatch+0x23a
fffff800`04a078d0 fffff880`018560b2 : fffffa80`11b70680 00000000`00000000 fffffa80`11bdfb01 00000000`00000001 : tcpip!IpFlcReceivePackets+0x64f
fffff800`04a07ad0 fffff880`018554da : fffffa80`11bdfba0 fffff800`04a07c00 fffffa80`11bdfba0 fffff800`03290000 : tcpip!FlpReceiveNonPreValidatedNetBufferListChain+0x2b2
fffff800`04a07bb0 00000000`00000000 : fffffa80`11bdfba0 fffff800`04a07c00 fffffa80`11bdfba0 fffff800`03290000 : tcpip!FlReceiveNetBufferListChainCalloutRoutine+0xda
start end module name
fffff800`00ba7000 fffff800`00bb1000 kdcom kdcom.dll Sat Feb 05 08:52:49 2011 (4D4D8061)
fffff800`03209000 fffff800`037ef000 nt ntkrnlmp.exe Thu Aug 01 18:09:33 2013 (51FB06CD)
fffff800`037ef000 fffff800`03838000 hal hal.dll Sat Nov 20 05:00:25 2010 (4CE7C669)
fffff880`00c00000 fffff880`00c5c000 volmgrx volmgrx.sys Sat Nov 20 01:20:43 2010 (4CE792EB)
fffff880`00c5c000 fffff880`00c76000 mountmgr mountmgr.sys Sat Nov 20 01:19:21 2010 (4CE79299)
fffff880`00c8c000 fffff880`00cdb000 mcupdate_GenuineIntel mcupdate_GenuineIntel.dll Sat Nov 20 05:03:51 2010 (4CE7C737)
fffff880`00cdb000 fffff880`00cef000 PSHED PSHED.dll Mon Jul 13 18:32:23 2009 (4A5BE027)
fffff880`00cef000 fffff880`00d4d000 CLFS CLFS.SYS Mon Jul 13 16:19:57 2009 (4A5BC11D)
fffff880`00d4d000 fffff880`00d80000 pci pci.sys Sat Nov 20 01:19:11 2010 (4CE7928F)
fffff880`00d80000 fffff880`00d8d000 vdrvroot vdrvroot.sys Mon Jul 13 17:01:31 2009 (4A5BCADB)
fffff880`00d8d000 fffff880`00da2000 partmgr partmgr.sys Fri Mar 16 22:06:09 2012 (4F641BC1)
fffff880`00da2000 fffff880`00dab000 compbatt compbatt.sys Mon Jul 13 16:31:02 2009 (4A5BC3B6)
fffff880`00dab000 fffff880`00db7000 BATTC BATTC.SYS Mon Jul 13 16:31:01 2009 (4A5BC3B5)
fffff880`00db7000 fffff880`00dcc000 volmgr volmgr.sys Sat Nov 20 01:19:28 2010 (4CE792A0)
fffff880`00dcc000 fffff880`00df2000 tunnel tunnel.sys Sat Nov 20 02:51:50 2010 (4CE7A846)
fffff880`00e04000 fffff880`00ec4000 CI CI.dll Sat Nov 20 05:12:36 2010 (4CE7C944)
fffff880`00ec4000 fffff880`00f86000 Wdf01000 Wdf01000.sys Wed Jul 25 19:25:13 2012 (5010AA89)
fffff880`00f86000 fffff880`00f96000 WDFLDR WDFLDR.SYS Wed Jul 25 19:29:04 2012 (5010AB70)
fffff880`00f96000 fffff880`00fed000 ACPI ACPI.sys Sat Nov 20 01:19:16 2010 (4CE79294)
fffff880`00fed000 fffff880`00ff6000 WMILIB WMILIB.SYS Mon Jul 13 16:19:51 2009 (4A5BC117)
fffff880`00ff6000 fffff880`01000000 msisadrv msisadrv.sys Mon Jul 13 16:19:26 2009 (4A5BC0FE)
fffff880`01000000 fffff880`01027000 avgdiska avgdiska.sys Thu Aug 01 07:06:06 2013 (51FA6B4E)
fffff880`0102e000 fffff880`01182000 iaStor iaStor.sys Wed Jan 12 17:50:12 2011 (4D2E5A54)
fffff880`01182000 fffff880`0118b000 atapi atapi.sys Mon Jul 13 16:19:47 2009 (4A5BC113)
fffff880`0118b000 fffff880`011b5000 ataport ataport.SYS Sun Aug 04 18:02:45 2013 (51FEF9B5)
fffff880`011b5000 fffff880`011c0000 amdxata amdxata.sys Fri Mar 19 09:18:18 2010 (4BA3A3CA)
fffff880`011c0000 fffff880`011f0000 CLASSPNP CLASSPNP.SYS Sat Nov 20 01:19:23 2010 (4CE7929B)
fffff880`01200000 fffff880`0123a000 rdyboost rdyboost.sys Sat Nov 20 01:43:10 2010 (4CE7982E)
fffff880`0123a000 fffff880`01274000 fvevol fvevol.sys Wed Jan 23 19:11:24 2013 (5100A65C)
fffff880`01282000 fffff880`012ce000 fltmgr fltmgr.sys Sat Nov 20 01:19:24 2010 (4CE7929C)
fffff880`012ce000 fffff880`012e2000 fileinfo fileinfo.sys Mon Jul 13 16:34:25 2009 (4A5BC481)
fffff880`012e2000 fffff880`01340000 msrpc msrpc.sys Sat Nov 20 01:21:56 2010 (4CE79334)
fffff880`01340000 fffff880`013b2000 cng cng.sys Fri Jun 01 20:25:51 2012 (4FC987BF)
fffff880`013b2000 fffff880`013fe000 volsnap volsnap.sys Sat Nov 20 01:20:08 2010 (4CE792C8)
fffff880`01400000 fffff880`01411000 pcw pcw.sys Mon Jul 13 16:19:27 2009 (4A5BC0FF)
fffff880`01411000 fffff880`0141b000 Fs_Rec Fs_Rec.sys Wed Feb 29 19:41:06 2012 (4F4EEFD2)
fffff880`0141b000 fffff880`01431000 disk disk.sys Mon Jul 13 16:19:57 2009 (4A5BC11D)
fffff880`01431000 fffff880`0143b000 avgrkx64 avgrkx64.sys Thu Aug 01 07:04:53 2013 (51FA6B05)
fffff880`01442000 fffff880`015e4000 Ntfs Ntfs.sys Fri Apr 12 04:54:36 2013 (5167F5FC)
fffff880`015e4000 fffff880`015ff000 ksecdd ksecdd.sys Fri Jun 01 19:50:23 2012 (4FC97F6F)
fffff880`01600000 fffff880`0162a000 ksecpkg ksecpkg.sys Fri Jun 01 20:27:11 2012 (4FC9880F)
fffff880`0162a000 fffff880`01673000 fwpkclnt fwpkclnt.sys Wed Jan 02 19:06:48 2013 (50E4F5C8)
fffff880`01673000 fffff880`0167b000 spldr spldr.sys Mon May 11 09:56:27 2009 (4A0858BB)
fffff880`0167b000 fffff880`01685000 nvpciflt nvpciflt.sys Fri Jun 21 02:06:42 2013 (51C417A2)
fffff880`01685000 fffff880`01697000 mup mup.sys Mon Jul 13 16:23:45 2009 (4A5BC201)
fffff880`01697000 fffff880`016a0000 hwpolicy hwpolicy.sys Sat Nov 20 01:18:54 2010 (4CE7927E)
fffff880`016a7000 fffff880`01799000 ndis ndis.sys Wed Aug 22 08:11:46 2012 (5034F6B2)
fffff880`01799000 fffff880`017f9000 NETIO NETIO.SYS Wed Aug 22 08:11:28 2012 (5034F6A0)
fffff880`01800000 fffff880`01a00000 tcpip tcpip.sys Fri Jul 05 20:12:44 2013 (51D78B2C)
fffff880`01a00000 fffff880`01a42000 avgidsdrivera avgidsdrivera.sys Thu Aug 22 13:54:53 2013 (52167A9D)
fffff880`01a66000 fffff880`01ab1000 avgloga avgloga.sys Thu Aug 22 14:07:27 2013 (52167D8F)
fffff880`01ab1000 fffff880`01ad1000 avgmfx64 avgmfx64.sys Tue Aug 20 13:53:53 2013 (5213D761)
fffff880`01ad1000 fffff880`01b03000 avgidsha avgidsha.sys Thu Aug 22 13:54:48 2013 (52167A98)
fffff880`01b11000 fffff880`01b1a000 rdprefmp rdprefmp.sys Mon Jul 13 17:16:35 2009 (4A5BCE63)
fffff880`01b1a000 fffff880`01b25000 Msfs Msfs.SYS Mon Jul 13 16:19:47 2009 (4A5BC113)
fffff880`01b25000 fffff880`01b36000 Npfs Npfs.SYS Mon Jul 13 16:19:48 2009 (4A5BC114)
fffff880`01b36000 fffff880`01b58000 tdx tdx.sys Sat Nov 20 01:21:54 2010 (4CE79332)
fffff880`01b58000 fffff880`01b65000 TDI TDI.SYS Sat Nov 20 01:22:06 2010 (4CE7933E)
fffff880`01b65000 fffff880`01ba5000 avgtdia avgtdia.sys Thu Aug 01 07:06:31 2013 (51FA6B67)
fffff880`01ba5000 fffff880`01bea000 netbt netbt.sys Sat Nov 20 01:23:18 2010 (4CE79386)
fffff880`02e00000 fffff880`02e2a000 cdrom cdrom.sys Sat Nov 20 01:19:20 2010 (4CE79298)
fffff880`02e2a000 fffff880`02e33000 Null Null.SYS Mon Jul 13 16:19:37 2009 (4A5BC109)
fffff880`02e33000 fffff880`02e3a000 Beep Beep.SYS Mon Jul 13 17:00:13 2009 (4A5BCA8D)
fffff880`02e3a000 fffff880`02e48000 vga vga.sys Mon Jul 13 16:38:47 2009 (4A5BC587)
fffff880`02e48000 fffff880`02e6d000 VIDEOPRT VIDEOPRT.SYS Mon Jul 13 16:38:51 2009 (4A5BC58B)
fffff880`02e6d000 fffff880`02e7d000 watchdog watchdog.sys Mon Jul 13 16:37:35 2009 (4A5BC53F)
fffff880`02e7d000 fffff880`02e86000 RDPCDD RDPCDD.sys Mon Jul 13 17:16:34 2009 (4A5BCE62)
fffff880`02e86000 fffff880`02fda000 dump_iaStor dump_iaStor.sys Wed Jan 12 17:50:12 2011 (4D2E5A54)
fffff880`02ff2000 fffff880`02ffb000 rdpencdd rdpencdd.sys Mon Jul 13 17:16:34 2009 (4A5BCE62)
fffff880`03e00000 fffff880`03e11000 blbdrive blbdrive.sys Mon Jul 13 16:35:59 2009 (4A5BC4DF)
fffff880`03e11000 fffff880`03e49000 avgldx64 avgldx64.sys Thu Aug 22 14:24:47 2013 (5216819F)
fffff880`03e53000 fffff880`03edc000 afd afd.sys Tue Dec 27 19:59:20 2011 (4EFA9418)
fffff880`03edc000 fffff880`03ee5000 wfplwf wfplwf.sys Mon Jul 13 17:09:26 2009 (4A5BCCB6)
fffff880`03ee5000 fffff880`03f0b000 pacer pacer.sys Sat Nov 20 02:52:18 2010 (4CE7A862)
fffff880`03f0b000 fffff880`03f21000 vwififlt vwififlt.sys Mon Jul 13 17:07:22 2009 (4A5BCC3A)
fffff880`03f21000 fffff880`03f30000 netbios netbios.sys Mon Jul 13 17:09:26 2009 (4A5BCCB6)
fffff880`03f30000 fffff880`03f4b000 wanarp wanarp.sys Sat Nov 20 02:52:36 2010 (4CE7A874)
fffff880`03f4b000 fffff880`03f5f000 termdd termdd.sys Sat Nov 20 03:03:40 2010 (4CE7AB0C)
fffff880`03f5f000 fffff880`03fb0000 rdbss rdbss.sys Sat Nov 20 01:27:51 2010 (4CE79497)
fffff880`03fb0000 fffff880`03fbc000 nsiproxy nsiproxy.sys Mon Jul 13 16:21:02 2009 (4A5BC15E)
fffff880`03fbc000 fffff880`03fc7000 mssmbios mssmbios.sys Mon Jul 13 16:31:10 2009 (4A5BC3BE)
fffff880`03fc7000 fffff880`03fd6000 discache discache.sys Mon Jul 13 16:37:18 2009 (4A5BC52E)
fffff880`03fd6000 fffff880`03ff4000 dfsc dfsc.sys Sat Nov 20 01:26:31 2010 (4CE79447)
fffff880`04000000 fffff880`04066000 Rt64win7 Rt64win7.sys Mon Nov 29 22:01:28 2010 (4CF49338)
fffff880`04066000 fffff880`0407c000 intelppm intelppm.sys Mon Jul 13 16:19:25 2009 (4A5BC0FD)
fffff880`0407c000 fffff880`0408c000 CompositeBus CompositeBus.sys Sat Nov 20 02:33:17 2010 (4CE7A3ED)
fffff880`0408c000 fffff880`040a2000 AgileVpn AgileVpn.sys Mon Jul 13 17:10:24 2009 (4A5BCCF0)
fffff880`040ab000 fffff880`0419f000 dxgkrnl dxgkrnl.sys Tue Apr 09 20:28:09 2013 (5164DC49)
fffff880`0419f000 fffff880`041e5000 dxgmms1 dxgmms1.sys Tue Apr 09 20:27:15 2013 (5164DC13)
fffff880`041e5000 fffff880`041f1000 ndistapi ndistapi.sys Mon Jul 13 17:10:00 2009 (4A5BCCD8)
fffff880`041f1000 fffff880`041fe000 nvvad64v nvvad64v.sys Tue Aug 20 04:29:10 2013 (52135306)
fffff880`04a00000 fffff880`04a56000 USBPORT USBPORT.SYS Thu Mar 24 20:29:12 2011 (4D8C0C08)
fffff880`04a56000 fffff880`04a7a000 HDAudBus HDAudBus.sys Sat Nov 20 02:43:42 2010 (4CE7A65E)
fffff880`04a7a000 fffff880`04aab000 nusb3xhc nusb3xhc.sys Thu Dec 09 20:50:35 2010 (4D01B19B)
fffff880`04aab000 fffff880`04aacf00 USBD USBD.SYS Thu Mar 24 20:28:59 2011 (4D8C0BFB)
fffff880`04aad000 fffff880`04ab6000 wmiacpi wmiacpi.sys Mon Jul 13 16:31:02 2009 (4A5BC3B6)
fffff880`04ab6000 fffff880`04abcc00 GEARAspiWDM GEARAspiWDM.sys Thu May 03 12:56:17 2012 (4FA2E2E1)
fffff880`04abd000 fffff880`04fd81a0 igdkmd64 igdkmd64.sys Wed Dec 12 16:42:26 2012 (50C92472)
fffff880`04fd9000 fffff880`04fea000 HECIx64 HECIx64.sys Tue Oct 19 16:33:43 2010 (4CBE2AD7)
fffff880`04fea000 fffff880`04ffb000 usbehci usbehci.sys Thu Mar 24 20:29:04 2011 (4D8C0C00)
fffff880`05200000 fffff880`05225000 ETD ETD.sys Wed Sep 08 04:39:31 2010 (4C8775F3)
fffff880`05225000 fffff880`05234000 mouclass mouclass.sys Mon Jul 13 16:19:50 2009 (4A5BC116)
fffff880`05237000 fffff880`053bc000 athrx athrx.sys Sun Sep 26 16:52:10 2010 (4C9FDCAA)
fffff880`053bc000 fffff880`053c9000 vwifibus vwifibus.sys Mon Jul 13 17:07:21 2009 (4A5BCC39)
fffff880`053c9000 fffff880`053e7000 i8042prt i8042prt.sys Mon Jul 13 16:19:57 2009 (4A5BC11D)
fffff880`053e7000 fffff880`053f6000 kbdclass kbdclass.sys Mon Jul 13 16:19:50 2009 (4A5BC116)
fffff880`053f6000 fffff880`053fa500 CmBatt CmBatt.sys Mon Jul 13 16:31:03 2009 (4A5BC3B7)
fffff880`053fb000 fffff880`053fc480 swenum swenum.sys Mon Jul 13 17:00:18 2009 (4A5BCA92)
fffff880`05400000 fffff880`05453000 nwifi nwifi.sys Mon Jul 13 17:07:23 2009 (4A5BCC3B)
fffff880`054d0000 fffff880`0550d000 portcls portcls.sys Mon Jul 13 17:06:27 2009 (4A5BCC03)
fffff880`0550d000 fffff880`0552f000 drmk drmk.sys Mon Jul 13 18:01:25 2009 (4A5BD8E5)
fffff880`0552f000 fffff880`05534200 ksthunk ksthunk.sys Mon Jul 13 17:00:19 2009 (4A5BCA93)
fffff880`05535000 fffff880`0558f000 usbhub usbhub.sys Thu Mar 24 20:29:25 2011 (4D8C0C15)
fffff880`0558f000 fffff880`055a8000 nusb3hub nusb3hub.sys Thu Dec 09 20:50:35 2010 (4D01B19B)
fffff880`055a8000 fffff880`055bd000 NDProxy NDProxy.SYS Sat Nov 20 02:52:20 2010 (4CE7A864)
fffff880`05800000 fffff880`0582f000 ndiswan ndiswan.sys Sat Nov 20 02:52:32 2010 (4CE7A870)
fffff880`0582f000 fffff880`0584a000 raspppoe raspppoe.sys Mon Jul 13 17:10:17 2009 (4A5BCCE9)
fffff880`0584a000 fffff880`0586b000 raspptp raspptp.sys Sat Nov 20 02:52:31 2010 (4CE7A86F)
fffff880`0586b000 fffff880`05885000 rassstp rassstp.sys Mon Jul 13 17:10:25 2009 (4A5BCCF1)
fffff880`05885000 fffff880`058c8000 ks ks.sys Sat Nov 20 02:33:23 2010 (4CE7A3F3)
fffff880`058d7000 fffff880`063bc000 nvlddmkm nvlddmkm.sys Fri Jun 21 02:06:16 2013 (51C41788)
fffff880`063bc000 fffff880`063bd180 nvBridge nvBridge.kmd Wed Feb 09 13:49:57 2011 (4D530C05)
fffff880`063be000 fffff880`063e2000 rasl2tp rasl2tp.sys Sat Nov 20 02:52:34 2010 (4CE7A872)
fffff880`063e2000 fffff880`063f4000 umbus umbus.sys Sat Nov 20 02:44:37 2010 (4CE7A695)
fffff880`07200000 fffff880`0724e000 mrxsmb10 mrxsmb10.sys Fri Jul 08 19:46:28 2011 (4E17C104)
fffff880`0724e000 fffff880`07272000 mrxsmb20 mrxsmb20.sys Tue Apr 26 19:39:37 2011 (4DB781E9)
fffff880`07293000 fffff880`0735c000 HTTP HTTP.sys Sat Nov 20 01:24:30 2010 (4CE793CE)
fffff880`0735c000 fffff880`0737a000 bowser bowser.sys Tue Feb 22 20:55:04 2011 (4D649328)
fffff880`0737a000 fffff880`07392000 mpsdrv mpsdrv.sys Mon Jul 13 17:08:25 2009 (4A5BCC79)
fffff880`07392000 fffff880`073bf000 mrxsmb mrxsmb.sys Tue Apr 26 19:40:38 2011 (4DB78226)
fffff880`07400000 fffff880`07413000 dump_dumpfve dump_dumpfve.sys Mon Jul 13 16:21:51 2009 (4A5BC18F)
fffff880`07413000 fffff880`0741f000 Dxapi Dxapi.sys Mon Jul 13 16:38:28 2009 (4A5BC574)
fffff880`0741f000 fffff880`0742d000 monitor monitor.sys Mon Jul 13 16:38:52 2009 (4A5BC58C)
fffff880`0742d000 fffff880`07450000 luafv luafv.sys Mon Jul 13 16:26:13 2009 (4A5BC295)
fffff880`07450000 fffff880`07465000 lltdio lltdio.sys Mon Jul 13 17:08:50 2009 (4A5BCC92)
fffff880`0746a000 fffff880`076f6200 RTKVHD64 RTKVHD64.sys Tue Dec 14 01:14:04 2010 (4D07355C)
fffff880`076f7000 fffff880`07705000 MBfilt64 MBfilt64.sys Thu Jul 30 20:40:32 2009 (4A7267B0)
fffff880`07705000 fffff880`07758000 IntcDAud IntcDAud.sys Fri Oct 15 01:28:17 2010 (4CB810A1)
fffff880`07758000 fffff880`0776b000 ndisuio ndisuio.sys Sat Nov 20 02:50:08 2010 (4CE7A7E0)
fffff880`0776b000 fffff880`07783000 rspndr rspndr.sys Mon Jul 13 17:08:50 2009 (4A5BCC92)
fffff880`077cd000 fffff880`077d5080 HIDPARSE HIDPARSE.SYS Mon Jul 13 17:06:17 2009 (4A5BCBF9)
fffff880`077e3000 fffff880`077f1000 crashdmp crashdmp.sys Mon Jul 13 17:01:01 2009 (4A5BCABD)
fffff880`09053000 fffff880`090f9000 peauth peauth.sys Mon Jul 13 18:01:19 2009 (4A5BD8DF)
fffff880`090f9000 fffff880`09104000 secdrv secdrv.SYS Wed Sep 13 06:18:38 2006 (4508052E)
fffff880`09104000 fffff880`09135000 srvnet srvnet.sys Thu Apr 28 20:05:35 2011 (4DBA2AFF)
fffff880`09135000 fffff880`09147000 tcpipreg tcpipreg.sys Wed Oct 03 09:07:26 2012 (506C62BE)
fffff880`09147000 fffff880`091b0000 srv2 srv2.sys Thu Apr 28 20:05:46 2011 (4DBA2B0A)
fffff880`09410000 fffff880`094a8000 srv srv.sys Thu Apr 28 20:06:06 2011 (4DBA2B1E)
fffff880`094dc000 fffff880`094ea000 hidusb hidusb.sys Sat Nov 20 02:43:49 2010 (4CE7A665)
fffff880`094ea000 fffff880`09503000 HIDCLASS HIDCLASS.SYS Sat Nov 20 02:43:49 2010 (4CE7A665)
fffff880`09503000 fffff880`09510000 mouhid mouhid.sys Mon Jul 13 17:00:20 2009 (4A5BCA94)
fffff960`000d0000 fffff960`003e7000 win32k win32k.sys Wed Aug 07 18:20:19 2013 (5202F253)
fffff960`00430000 fffff960`0043a000 TSDDD TSDDD.dll unavailable (00000000)
fffff960`00740000 fffff960`00767000 cdd cdd.dll Thu Feb 03 03:25:25 2011 (4D4A90A5)

Unloaded modules:
fffff880`09510000 fffff880`09581000 spsys.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
fffff880`094b6000 fffff880`094cf000 HIDCLASS.SYS
Timestamp: unavailable (00000000)
Checksum: 00000000
fffff880`094a8000 fffff880`094b6000 hidusb.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
fffff880`094cf000 fffff880`094dc000 mouhid.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
fffff880`077b4000 fffff880`077cd000 HIDCLASS.SYS
Timestamp: unavailable (00000000)
Checksum: 00000000
fffff880`077a6000 fffff880`077b4000 hidusb.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
fffff880`077d6000 fffff880`077e3000 mouhid.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
fffff880`01b03000 fffff880`01b11000 crashdmp.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
fffff880`02e8b000 fffff880`02fdf000 dump_iaStor.
Timestamp: unavailable (00000000)
Checksum: 00000000
fffff880`02fdf000 fffff880`02ff2000 dump_dumpfve
Timestamp: unavailable (00000000)
Checksum: 00000000
fffff880`07758000 fffff880`077a6000 RtsUVStor.sy
Timestamp: unavailable (00000000)
Checksum: 00000000
Closing open log file c:debuglog.txt
-----------------------------------
I've also run the HD (WD) through a smart scan and all is fine (will do a more thorough scan tonight). One thing that bothered me was the crash while downloading updates and while streaming video wirelessly. Could be the GPU or the wireless card itself. This past dump seems to indicate a bandwidth issue so again, card or GPU (MEMTEST says the RAM is good). One thing I forgot to mention is that this MSI laptop has two GPU's. It uses the low performance Intel one for things like word processing, browsing, etc. to save on energy (and battery life) and the high performance NVIDIA GPU for games. We manually set the games in the 'NVIDIA manage 3d settings' to use the high end GPU but cannot undo the locked-in default for Chrome and IE which is the Intel card. I think this might be the issue - the Intel card can't handle streaming video for long periods of time. I've started conversations with MSI to see if I can simply disable the Intel card and have the NVIDIA Card do everything. I'm just not sure this will work on this particular laptop...maybe nothing will work without the Intel card?

Suggestions??

PeteC · 2013/09/17

IMO it was not a wise move to re-install Windows - we are now back at square 1 and all previous advice and analysis pales into insignificance with the exception of the Memory issue which I feel you should have addressed as a matter of urgency. I think it is important to have the PC within the manufacturer's spec before attempting to fix other issues.

Your recent BSOD refers to

Probably caused by : tcpip.sys ( tcpip!TcpRtbNotifyBandwidthUpdate+0 )
Click to expand...

This is the TCP/IP Protocol driver without which you cannot access the Internet or Networks.

I don't think it has been mentioned before in this thread, but ....

Unfortunately these logs require expert knowledge to analyze and there are currently no members that have the depth of knowledge necessary. Members can only make observations and suggestions as to how you might proceed toward finding the cause ....
Click to expand...

I suggest you run System File Checker to ensure that tcpip.sys is not corrupted.

elcajongunsfan · 2013/09/18

"PeteC said: ↑

IMO it was not a wise move to re-install Windows - we are now back at square 1 and all previous advice and analysis pales into insignificance with the exception of the Memory issue which I feel you should have addressed as a matter of urgency. I think it is important to have the PC within the manufacturer's spec before attempting to fix other issues.

Your recent BSOD refers to This is the TCP/IP Protocol driver without which you cannot access the Internet or Networks.

I don't think it has been mentioned before in this thread, but ....

I suggest you run System File Checker to ensure that tcpip.sys is not corrupted.
Click to expand...

Install the motherboard drivers

retiredlearner · 2013/09/18

I think your #6 Post explains it all. I've had a look at all the MSI specs for your laptop and the MAX RAM is 2 x 4GB = 8GB total.
I would strongly advise putting it back to Standard and test from there. Neil.

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eplain Inactive Thread Starter

PeteC SuperGeek Staff

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