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Help with badurl.grandstreetinteractive.com on kids computer

Discussion in 'Security and Privacy' started by tdslori, 2004/09/07.

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  1. 2004/09/07
    tdslori

    tdslori Inactive Thread Starter

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    Kids download everything, time for a lesson in restraint! I cant eve run updates as the browser is jammed. Thanks for any help!

    Logfile of HijackThis v1.97.7
    Scan saved at 11:42:24 AM, on 9/7/2004
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
    c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
    C:\WINDOWS\wanmpsvc.exe
    c:\PROGRA~1\mcafee.com\vso\mcshield.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\System32\hkcmd.exe
    C:\WINDOWS\BCMSMMSG.exe
    C:\WINDOWS\system32\dla\tfswctrl.exe
    C:\Program Files\Dell\Media Experience\PCMService.exe
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\PROGRA~1\mcafee.com\agent\mcagent.exe
    C:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
    C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
    C:\Program Files\Common Files\Dell\EUSW\Support.exe
    C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
    C:\WINDOWS\System32\nuwjphs.exe
    C:\Program Files\Dell\Support\Alert\bin\NotifyAlert.exe
    C:\WINDOWS\system32\antitask.exe
    C:\WINDOWS\System32\RUNDLL32.exe
    D:\HijackThis.exe
    D:\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://websearch.drsnsrch.com/sidesearch.cgi?id=
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://websearch.drsnsrch.com/sidesearch.cgi?id=
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell4me.com/myway
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://websearch.drsnsrch.com/sidesearch.cgi?id=
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://websearch.drsnsrch.com/sidesearch.cgi?id=
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://websearch.drsnsrch.com/sidesearch.cgi?id=
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://websearch.drsnsrch.com/sidesearch.cgi?id=
    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = websearch.drsnsrch.com/q.cgi?q=
    O2 - BHO: (no name) - {00000EF1-0786-4633-87C6-1AA7A44296DA} - C:\WINDOWS\System32\calsdr.dll
    O2 - BHO: (no name) - {000020DD-C72E-4113-AF77-DD56626C6C42} - C:\WINDOWS\twaintec.dll (file missing)
    O2 - BHO: (no name) - {01F44A8A-8C97-4325-A378-76E68DC4AB2E} - C:\WINDOWS\systb.dll
    O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
    O2 - BHO: (no name) - {3EC8E271-FAB9-418a-8A8E-65AEB4029E64} - C:\DOCUME~1\MIKAYL~1\LOCALS~1\Temp\ksatitna.dat
    O2 - BHO: (no name) - {549B5CA7-4A86-11D7-A4DF-000874180BB3} - (no file)
    O2 - BHO: (no name) - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
    O2 - BHO: (no name) - {60112085-E1CE-4e0e-823A-EBB1AD98804C} - C:\DOCUME~1\MIKAYL~1\LOCALS~1\Temp\ksatitna.dat
    O2 - BHO: (no name) - {72AC6865-B1D3-4C32-A27B-4B3BF04DE655} - C:\DOCUME~1\BENCAL~1\LOCALS~1\Temp\ksatitna.dat
    O2 - BHO: (no name) - {8109AF33-6949-4833-8881-43DCC232B7B2} - C:\DOCUME~1\LORICA~1\LOCALS~1\Temp\ksatitna.dat
    O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O3 - Toolbar: (no name) - {2CDE1A7D-A478-4291-BF31-E1B4C16F92EB} - (no file)
    O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
    O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
    O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
    O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
    O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
    O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe "
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask
    O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
    O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\mcupdate.exe
    O4 - HKLM\..\Run: [mmtask] c:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
    O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
    O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
    O4 - HKLM\..\Run: [VirusScan Online] c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
    O4 - HKLM\..\Run: [alchem] C:\WINDOWS\alchem.exe
    O4 - HKLM\..\Run: [SAHAgent] C:\WINDOWS\System32\SahAgent.exe
    O4 - HKLM\..\Run: [LVDQISAOY] C:\WINDOWS\LVDQISAOY.exe
    O4 - HKLM\..\Run: [FIP] C:\WINDOWS\FIP.exe
    O4 - HKLM\..\Run: [SHTMLM] C:\WINDOWS\System32\SHTMLM.exe
    O4 - HKLM\..\Run: [Win Server Updt] C:\WINDOWS\wupdt.exe
    O4 - HKLM\..\Run: [cgobtgkiyh] C:\WINDOWS\System32\nuwjphs.exe
    O4 - HKLM\..\Run: [antitask] C:\WINDOWS\system32\antitask.exe
    O4 - HKLM\..\Run: [WildTangent CDA] RUNDLL32.exe "C:\Program Files\WildTangent\Apps\CDA\cdaEngine0400.dll ",cdaEngineMain
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKLM\..\RunOnce: [*antitask] C:\WINDOWS\system32\antitask.exe
    O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0\aoltray.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
    O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM)
    O9 - Extra button: AIM (HKLM)
    O9 - Extra button: Related (HKLM)
    O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
    O9 - Extra button: Real.com (HKLM)
    O10 - Broken Internet access because of LSP provider 'c:\windows\system32\lsp.dll' missing
    O16 - DPF: {0246ECA8-996F-11D1-BE2F-00A0C9037DFE} (TDServer Control) - http://fr.encyclopedia.yahoo.com/rsc/tdserver.cab
    O16 - DPF: {02BCC737-B171-4746-94C9-0D8A0B2C0089} (Microsoft Office Template and Media Control) - http://office.microsoft.com/templates/ieawsdc.cab
    O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://fpdownload.macromedia.com/get/shockwave/cabs/director/sw.cab
    O16 - DPF: {77E32299-629F-43C6-AB77-6A1E6D7663F6} - http://www.nick.com/common/groove/gx/GrooveAX27.cab
    O16 - DPF: {841A9192-5690-11D4-A258-0040954A01BE} (DialXSCtl Object) - http://dialxs.nl/install/dialxs.ocx
    O16 - DPF: {DCF0768D-BA7A-101A-B57A-0000C0C3ED5F} - http://203.199.200.61/ads/shareit/da/trans/SysUpd.CAB
     
  2. 2004/09/07
    Newt

    Newt Inactive

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    You are pretty badly eaten up with a variety of spyware/malware, browser hijackers, and at least one virus. It should be possible to clean the system and get it working again but it will most likely take several cleanup runs to get things right.

    You will probably want to print this for reference while doing the cleaning.

    First thing to do is download a copy of the latest version of Hijackthis (should be v1.98.2) and replace the one you have now. It will fit easily on a floppy so since the affected PC can't browse, download it from a working system, put it on a floppy, and then onto the problem PC.

    Close all open windows then run Hijackthis v1.98.2, check all the following for removal, and then let HJT remove them. (Note that the items in green are not spyware/malware but are simply things you don't need running at startup - they slow the system slightly and don't provide you any benefit. Note also that the three 016 items may not be baddies but since 016 entries will be rebuilt when you visit the site that needs them, harmless to remove and I don't really like the looks of these.)

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://websearch.drsnsrch.com/sidesearch.cgi?id=
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://websearch.drsnsrch.com/sidesearch.cgi?id=
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://websearch.drsnsrch.com/sidesearch.cgi?id=
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://websearch.drsnsrch.com/sidesearch.cgi?id=
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://websearch.drsnsrch.com/sidesearch.cgi?id=
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://websearch.drsnsrch.com/sidesearch.cgi?id=
    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = websearch.drsnsrch.com/q.cgi?q=
    O2 - BHO: (no name) - {00000EF1-0786-4633-87C6-1AA7A44296DA} - C:\WINDOWS\System32\calsdr.dll
    O2 - BHO: (no name) - {000020DD-C72E-4113-AF77-DD56626C6C42} - C:\WINDOWS\twaintec.dll (file missing)
    O2 - BHO: (no name) - {01F44A8A-8C97-4325-A378-76E68DC4AB2E} - C:\WINDOWS\systb.dll
    O2 - BHO: (no name) - {3EC8E271-FAB9-418a-8A8E-65AEB4029E64} - C:\DOCUME~1\MIKAYL~1\LOCALS~1\Temp\ksatitna.dat
    O2 - BHO: (no name) - {549B5CA7-4A86-11D7-A4DF-000874180BB3} - (no file)
    O2 - BHO: (no name) - {60112085-E1CE-4e0e-823A-EBB1AD98804C} - C:\DOCUME~1\MIKAYL~1\LOCALS~1\Temp\ksatitna.dat
    O2 - BHO: (no name) - {72AC6865-B1D3-4C32-A27B-4B3BF04DE655} - C:\DOCUME~1\BENCAL~1\LOCALS~1\Temp\ksatitna.dat
    O2 - BHO: (no name) - {8109AF33-6949-4833-8881-43DCC232B7B2} - C:\DOCUME~1\LORICA~1\LOCALS~1\Temp\ksatitna.dat
    O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
    O3 - Toolbar: (no name) - {2CDE1A7D-A478-4291-BF31-E1B4C16F92EB} - (no file)
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot

    O4 - HKLM\..\Run: [alchem] C:\WINDOWS\alchem.exe
    O4 - HKLM\..\Run: [SAHAgent] C:\WINDOWS\System32\SahAgent.exe
    O4 - HKLM\..\Run: [LVDQISAOY] C:\WINDOWS\LVDQISAOY.exe
    O4 - HKLM\..\Run: [SHTMLM] C:\WINDOWS\System32\SHTMLM.exe
    O4 - HKLM\..\Run: [Win Server Updt] C:\WINDOWS\wupdt.exe (*** you have a virus ***)
    O4 - HKLM\..\Run: [cgobtgkiyh] C:\WINDOWS\System32\nuwjphs.exe
    O4 - HKLM\..\Run: [antitask] C:\WINDOWS\system32\antitask.exe
    O4 - HKLM\..\Run: [WildTangent CDA] RUNDLL32.exe "C:\Program Files\WildTangent\Apps\CDA\cdaEngine0400.dll ",cdaEngineMain
    O4 - HKLM\..\RunOnce: [*antitask] C:\WINDOWS\system32\antitask.exe
    O10 - Broken Internet access because of LSP provider 'c:\windows\system32\lsp.dll' missing
    O16 - DPF: {77E32299-629F-43C6-AB77-6A1E6D7663F6} - http://www.nick.com/common/groove/gx/GrooveAX27.cab
    O16 - DPF: {841A9192-5690-11D4-A258-0040954A01BE} (DialXSCtl Object) - http://dialxs.nl/install/dialxs.ocx
    O16 - DPF: {DCF0768D-BA7A-101A-B57A-0000C0C3ED5F} - http://203.199.200.61/ads/shareit/da/trans/SysUpd.CAB

    This item is unknown to me. The only search references I could find were in languages I don't understand and that Google didn't translate particularly well. Unless you know for sure what it is, I'd suggest getting rid of it - both the 04 registry entry and also the file itself.
    O4 - HKLM\..\Run: [FIP] C:\WINDOWS\FIP.exe

    Next, go to control panel and add/remove and uninstall Wild Tangent.

    Then open the My Computer folder, right-click on the C: drive and click on Properties then on the button for cleanup. Run that and let it clean all except 'compress old files'.

    Open Windows Explorer and delete the contents of all these folders if they are present. You may not have several of them
    c:\temp
    c:\windows\temp
    c:\documents and settings\username\temp (where username means do the deletion for all user accounts)
    c:\documents and settings\username\local settings\temp
    c:\documents and settings\username\local settings\history
    c:\documents and settings\username\local settings\temporary internet files

    Boot to safe mode. Easiest is to click on start, click on run, key in msconfig, go to the boot.ini tab and check /safeboot then reboot. Note that you will need to run msconfig and uncheck that option when finished to boot up in normal mode.

    While in safe mode, delete all the following (and include c:\windows\fip.exe unless you know it is safe)
    C:\WINDOWS\System32\nuwjphs.exe
    C:\WINDOWS\system32\antitask.exe
    C:\WINDOWS\System32\calsdr.dll
    C:\WINDOWS\twaintec.dll
    C:\WINDOWS\systb.dll
    C:\WINDOWS\alchem.exe
    C:\WINDOWS\System32\SahAgent.exe
    C:\WINDOWS\LVDQISAOY.exe
    C:\WINDOWS\wupdt.exe
    c:\windows\system32\lsp.dll
    C:\Program Files\WildTangent (the entire folder)

    Boot back to normal mode and then run a virus scan from one of the online scanners (see Quicklinks from my signature).

    Download, immediately update, and then run Ad-Aware SE (quicklinks). You want to run a full scan and delete all items if finds.

    Download, immediately update, and then run Spybot. Delete all items it prechecks. The others are harmless and can be left alone. When the scan is finished, click on the immunize icon then on the green cross to immunize the PC against a large number of known bad items.

    Run Hijackthis to create another log and post it here. Also post which, if any, of the above did not complete properly.
     
    Newt,
    #2

  3. to hide this advert.

  4. 2004/09/07
    tdslori

    tdslori Inactive Thread Starter

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    Reply

    First of all THANK YOU!

    Second, I got as far as the step to do an online scan, but I cant open any sites, browser gives the not found error. Here is the latest HiJackThis Log. And I must apologize as I have three kids standing over me so I may have missed something. They are anxious, but I think a good lesson in computer downloads is in order for them.

    Logfile of HijackThis v1.97.7
    Scan saved at 11:42:24 AM, on 9/7/2004
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe

    edit note: most of the hjt log contents removed. Newt
     
  5. 2004/09/07
    Newt

    Newt Inactive

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    Something got done out of sequence here and the shopping list of stuff to do was in the order it will pretty much have to follow.

    First step - get the latest version of Hijackthis (v1.98.2) on the PC.

    Basically, you gotta follow the list so this stuff doesn't come back faster than you can kill it.

    BTW - as the father of a large batch of kids, you have my sympathy. Been there. Got the tee shirt. Got the gray hair. :D
     
    Newt,
    #4
  6. 2004/09/07
    tdslori

    tdslori Inactive Thread Starter

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    ok still have the print out, will try again tomorrow ehen kids are at school...........thanks
     
  7. 2004/09/07
    broni

    broni Moderator Malware Analyst

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    O4 - HKLM\..\Run: [FIP] C:\WINDOWS\FIP.exe
    It most likely belongs to "Faster Internet Pro "...see HERE
     
  8. 2004/09/07
    Newt

    Newt Inactive

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    tdslori - good idea.

    broni - Thanks for the info. If FIP.exe does belong to that app then I gotta say I'm not impressed with what you would get for your money.
     
    Newt,
    #7
  9. 2004/09/07
    broni

    broni Moderator Malware Analyst

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    Me neither....
     
  10. 2004/09/08
    tdslori

    tdslori Inactive Thread Starter

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    Thanks Newt, here is the new log. Hope it looks better!

    Logfile of HijackThis v1.98.2
    Scan saved at 10:30:44 AM, on 9/8/2004
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
    c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
    C:\WINDOWS\wanmpsvc.exe
    c:\PROGRA~1\mcafee.com\vso\mcshield.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\System32\hkcmd.exe
    C:\WINDOWS\BCMSMMSG.exe
    C:\WINDOWS\system32\dla\tfswctrl.exe
    C:\Program Files\Dell\Media Experience\PCMService.exe
    C:\PROGRA~1\mcafee.com\agent\mcagent.exe
    C:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
    C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
    C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
    C:\Program Files\AIM\aim.exe
    C:\WINDOWS\System32\wuauclt.exe
    C:\WINDOWS\System32\wuauclt.exe
    C:\WINDOWS\SoftwareDistribution\Download\S-1-5-18\8b5e9cdb91dddbb342695fbdc36fe0e4\update\update.exe
    C:\Documents and Settings\Mikayla Callen\Desktop\DO NOT DELETE\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.nick.com/
    R3 - Default URLSearchHook is missing
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
    O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
    O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
    O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
    O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
    O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe "
    O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask
    O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
    O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\mcupdate.exe
    O4 - HKLM\..\Run: [mmtask] c:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
    O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
    O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
    O4 - HKLM\..\Run: [VirusScan Online] c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
    O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0\aoltray.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
    O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
    O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
    O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
    O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
    O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
    O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
    O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
    O16 - DPF: {0246ECA8-996F-11D1-BE2F-00A0C9037DFE} (TDServer Control) - http://fr.encyclopedia.yahoo.com/rsc/tdserver.cab
    O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061001/housecall.trendmicro.com/housecall/xscan53.cab
     
  11. 2004/09/08
    Newt

    Newt Inactive

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    Not only does it look lots better but my guess is the machine is running quite a bit better as well.

    For keeping things clean, updating and running both Ad-aware and Spybot every couple of weeks is a good idea. Also be good to download SpywareBlaster (quicklinks again) and update then run it. It is a passive protection program that as of now will block over 3000 bad items from ever getting to the PC. Some overlap with the Spybot immunize items but they play well together. Just update SpywareBlaster every month or so.

    Kids being kids, even with the added layers of protection they may still get some bad items onto the PC so if it starts acting the least bit quirky, feel free to post another HJT log for us to take a look at. It would not be such a good idea to fix things without advice though since HJT does not know good vs. bad and will happily break the PC if you tell it to.

    A couple of things that puzzle me so mostly posting about them to get some expert input since I'm sorta middling at this whole security thing and we do have some experts.

    C:\WINDOWS\System32\wuauclt.exe
    C:\WINDOWS\System32\wuauclt.exe
    Wuauclt.exe running from \system32 is normal and the file is the "Windows Update AutoUpdate Client" that checks Microsoft from time to time for new updates that your PC needs. The confusion for me is seeing two instances running. Not sure why that is but probably someone will know and post a reason. Leave it be for now since autoupdate won't work without at least one of them running.

    C:\WINDOWS\SoftwareDistribution\Download\S-1-5-18\8b5e9cdb91dddbb342695fbdc36fe0e4\update\update.exe
    Also not sure why this one is showing as a running process. Again, legit update piece I think but not sure why it didn't put itself to bed when the last update finished. And again, leave it alone for now.

    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
    I think the 'file missing' indicates these entries are not active and both are things you probably want. On the other hand, HJT has been known to report 'file missing' when that wasn't the case.
     
  12. 2004/09/08
    tdslori

    tdslori Inactive Thread Starter

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    Thanks again for all the help! Have a great day!

    Lori
     
  13. 2004/09/08
    broni

    broni Moderator Malware Analyst

    Joined:
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    R3 - Default URLSearchHook is missing
    It has to be fixed.

    O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
    Not needed at startup. Quick access to the control panel via a System Tray icon for graphics based upon the Intel chipsets (ie, i810). These chipsets are often included on motherboards. Available via Start -> Settings -> Control Panel

    O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
    Installed by the Intel 810 and 815 chipset graphic drivers. If you want the Ctrl+Alt+F12 or similar keypresses to access Intel's customised graphics properties, you need it, otherwise not. Can be disabled via the Display Properties in Control Panel

    O4 - HKLM\..\Run: [mmtask] c:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
    O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
    Both, not needed at startup.

    O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
    Not needed at startup. Download manager for Dell support alerts.

    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    Not needed at startup, unless you use Messenger right away.

    O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
    As above.

    O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0\aoltray.exe
    As above.

    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
    As above. It's Micro$oft joke. Does nothing.

    Newt....
    I wouldn't worry about TWO instances as running processes. Maybe, something was clicked on twice. Analyzing HT logs, I almost don't pay attention for running processes. Usually, I start with looking at "R" entries.
    C:\WINDOWS\SoftwareDistribution\Download\S-1-5-18\8b5e9cdb91dddbb342695fbdc36fe0e4\update\update. exe
    Same comment....
     
  14. 2004/09/08
    Lonny Jones

    Lonny Jones Inactive Alumni

    Joined:
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    Hello

    When windows update is finished, ie this doesnt show
    C:\WINDOWS\SoftwareDistribution\Download\S-1-5-18\8b5e9cdb91dddbb342695fbdc36fe0e4\update\update. exe

    And after you have restarted the PC a few time's
    Use Option four here to uninstall shopathome
    http://www10.brinkster.com/expl0iter/freeatlast/junk/sah~uninstall.htm
    But that's optional if things are running OK.

    I assume it will prompt you to reboot, if not do so. then take a quick visit to
    Sun and get the latest version of there plugin
    Click Get it now over to the right: http://java.com/en/index.jsp
     
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