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Help!! cant install sound driver!!

Discussion in 'Windows XP' started by kengster, 2004/03/02.

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  1. 2004/03/02
    kengster

    kengster Inactive Thread Starter

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    I installed windows XP pro on my machine.. but my sound card doesnt work!!
    My M/Board is Pcchips M930LR with SIS 7012 sound card built on-board.
    Ive downloaded the latest driver for it n they should be compatible with XP. But in the middle of the installation, theres error msg, with title "UpdateDriverForPlugAndPlayDevices ".. it goes something like "same name as service name or service display name "..what does that mean?
    Ive checked my services under "Administrative Tools" but theres no such thing as "UpdateDriverForPlugAndPlayDevices "..

    Pls Help! Thanx
     
    kengster,
    #1
  2. 2004/03/02
    TonyT

    TonyT SuperGeek Staff

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  4. 2004/03/02
    kengster

    kengster Inactive Thread Starter

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    err..help..

    thanx but i didnt understand.. i know how to use the device manager,but the error keep coming while im installing the driver
     
    kengster,
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  5. 2004/03/02
    BillyBob Lifetime Subscription

    BillyBob Inactive

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    but my sound card doesnt work!!

    Is that refering to a plugin card or the onboard ( built in ) audio ?

    Is the onboard audio enabled or disabled in the BIOS. If you have a plugin card it needs to be disabled.

    XP should have default drivers for both that will at least get you up and running. Mine did. I went with a plugin card to start. Then pulled it out and re-enabled onboard and XP took over nicely.

    But I do not think you can have both enabled at the same time.

    BillyBob
     
    Last edited: 2004/03/02
    BillyBob,
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  6. 2004/03/02
    PeteC

    PeteC SuperGeek Staff

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  7. 2004/03/03
    kengster

    kengster Inactive Thread Starter

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    still cant

    yes, i downloaded it fr there ( n some other sites too )!! but i still cant solve my prob.. is it something wrong with my sound card? it was ok with windows 98..

    "An error occurred during the installation of the device.

    The name is already in use as either a service name or a service display name "

    That is the error message..

    Every replies n helps will be appreciated!! Thanx..
     
    kengster,
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  8. 2004/03/03
    PeteC

    PeteC SuperGeek Staff

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    Have you loaded the mobo drivers?

    Have you looked for a BIOS update?
     
    PeteC,
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  9. 2004/03/03
    TonyT

    TonyT SuperGeek Staff

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    0. Uninstall SiS via add-remove programs.
    0.a. Delete all files in windows Temp directories:
    Docs & Settings\User\Local Settings\Temp
    Drive:\Windows\Temp
    1. Use device manager to uninstall the onboard sound device from your system.
    2. Go to Services and make sure that Plug+Play Support is set to automatic.
    3. Reboot system and let windows detect the onboard sound and install the correct xp drivers for it.

    If windows cannot install the devive and drivers, then likely that the onboard sound chip is not supported in windows xp, in which case you should use the bios to disable the onboard sound and use a newer pci sound card that xp supports.

    note: Plug+Play should be set to automatic and Universal Plug+Play should be set to disabled. They are not the same thing.

    From what I've read using Google, the SIS 7012 chipset is supported by XP on newer motherboards and P4 processors. Not much there re older systems.
     
    Last edited: 2004/03/03
    TonyT,
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