Hard Drive S.M.A.R.T. Info

I ran the program DriveCheckup on my Maxtor 160GB hard drive and noticed and noticed 15 errors called "Off Track Errors "


Does this mean there is a problem with the drive? My computer has been crashing quite randomly, mainly during disk intensive usage.

Drive 1 SMART enabled



IDE REGISTERS:

Features: 0x0 Sector Count: 0x1 Sector Number: 0x1

Cylinder Low: 0x0 Cylinder High: 0x0 Drive Head: 0xB0

Command: 0xEC



DRIVE INFORMATION:

Serial Number: Y41R7TKE

FirmWare Rev: YAR41BW0

Model Number: Maxtor 6Y160P0

Cylinders: 16383 Heads: 16 Sectors per track: 63

Cur Cyls: 16383 Cur Heads: 16 Cur Sectors/Track: 63

Bytes per track: NA Bytes per sector: NA

Gen Config: 64 Buffer Type: 3 Buffer Size: 15872

Vendor Unique: 0 0 0 More Vendor Unique: 0x8010

ECC Size: 57 Double Word IO: 0 Capabilities: 12032

PIO Timing: 512 DMA Timing: 0 BS: 7

Current Sector Capacity: 16514064 Total Addressable Sectors: 268435455

Mult. Sector Stuff: 272 Single Word DMA: 0 Multi Word DMA: 7



SMART ATTRIBUTES:

ID Description Raw Value Status Value Worst Threshold

--------------------------------------------------------------------------------------------

3 Spin Up Time 13317ms OK 204 202 63

4 Start/Stop Count 1866 OK 253 253 0

5 Reallocated Sector Count 0 OK 253 253 63

6 Read Channel Margin 0 OK 253 253 100

7 Seek Error Rate 0 OK 253 252 0

8 Seek Time Performance 63514 OK 253 246 187

9 Power On Time 59008 OK 244 244 0

A Spin Retry Count 0 OK 253 252 157

B Calibration Retry Count 0 OK 253 252 223

C Power Cycle Count 587 OK 252 252 0

C0 Power off Retract Count 0 OK 253 253 0

C1 Load/Unload Cycle Count 0 OK 253 253 0

C2 Temperature 39 C OK 253 253 0

C3 (Unknown attribute) 1055 OK 253 252 0

C4 Reallocation Event Count 0 OK 253 253 0

C5 Current Pending Sector Count 0 OK 253 253 0

C6 Offline Scan Incorrect. Sector Count 0 OK 253 253 0

C7 Ultra ATA CRC Error Count 0 OK 199 199 0

C8 Write Error Count 0 OK 253 252 0

C9 Off Track Errors 15 OK 253 252 0

CA Direct Address Mark Error Rate 0 OK 253 252 0

CB Error Correction Code Errors 0 OK 253 252 180

CC Raw Read Error Rate 0 OK 253 252 0

CD Thermal Asperity Rate 0 OK 253 252 0

CF Spin High Current 0 OK 253 252 0

D0 Spin Buzz 0 OK 253 252 0

D1 Off Line Seek Performance 0 OK 195 195 0

63 (Unknown attribute) 0 OK 253 253 0

64 (Unknown attribute) 0 OK 253 253 0

65 (Unknown attribute) 0 OK 253 253 0

 

I dont see a problem with what you have there. SMART is used for predictive detection of failure. Its not something that can be read black and white, its just data. In the case of Off track, which indicates that during a write, your head lost the track and had to retry the write, your manufacturer does not have a threshold set. This means they don't generally feel that a count of occurances implies a problem, and i would agree. Ultimatly, they warrenty the product, and you'd need to talk to them to see what is within spec, but i wouldnt sweat it.

I think the better approach would be to collect some information about the crashes you are having.. Are you using win98 2000 XP? Did it write out a memory dump or create an event log entry?

 

Hi Chris,

See what PowerMax says about the drive:
http://www.maxtor.com/en/support/downloads/powermax.htm

I had problems with SMART itself. Try disabling it. You can enable it again if you suspect any problems.

Matt