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Google Toolbar Interfering?

Discussion in 'General Internet' started by Panda, 2003/12/09.

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  1. 2003/12/09
    Panda Lifetime Subscription

    Panda Inactive Thread Starter

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    I did a search here and couldn't find an answer to this one. The google help page wasn't any more helpful.

    Since I installed the toolbar I can't get my Excite Home page to stay put. Every time I turn the computer on and go to IE I have to sign in. EVERY TIME! I've checked the cookies in IE and google and can't find where I can make Excite stay. Contacting Excite was useless, as usual. They NEVER answer my questions. They just send that stupid generic FAQ list. Am hoping that someone else has had this problem and may know an answer to it. I like the toolbar because I use google a lot and I just LOVE the popup ad stopper. I don't have anything else knew happening. It just started happening sometime after installing the toolbar.

    Can anyone help me????

    Thanks!

    :)
     
  2. 2003/12/09
    Zander

    Zander Geek Member Alumni

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    Try deleting your cookies. Could be a bad one in there.
     

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  4. 2003/12/09
    Lonny Jones

    Lonny Jones Inactive Alumni

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    "I can't get my Excite Home page to stay put. "

    Hi Panda,, have you tried pressing ctrl then opening yoyr homepage ?

    Lonny
     
  5. 2003/12/09
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    Panda Inactive Thread Starter

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    Zander

    I did empty my cookie cache. I even did a scan and defrag. No go.

    How would this help? When I open IE the Excite is set to the generic page. I have to sign in to bring up my personalized page. Maybe I didn't specify that in the original question. Sorry.

    :)
     
  6. 2003/12/09
    Lonny Jones

    Lonny Jones Inactive Alumni

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    Panda

    Have you got SpyBots bad download blocker on,, and set to block silently ?

    Just so I understand,, you want your customized excite homepage to open up rather than the generic excite..

    I still think its google getting in the way here
    Lonny
     
  7. 2003/12/09
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    Panda Inactive Thread Starter

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    I don't use Spybots. Isn't that a different program? I haven't used any other ad blocker since I upgraded my NAV and don't use the ad blocker that came with NIS. I also believe it's in google, but can't figure out where.

    Thanks.

    :)
     
  8. 2003/12/10
    Zander

    Zander Geek Member Alumni

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    Why do you think it's the google causing the problem? I really don't think so. Still think it's a cookie problem of some sort. If I understand you correctly, Excite is your homepage but you have a customized one. When you open IE, Excite comes up but you always have to sign on in order to get your customized page. Is this right? I have an Excite page too and I also use the google toolbar and have no problems at all. Are you using any security program at all that maybe blocks cookies? What is the setting for cookies on the privacy tab in internet options? If it's set higher than medium, try setting it to medium. If that doesn't help click on the edit button in the same window and try adding the address in there. This make it so any cookies from Excite are always excepted. When you sign in to Excite is there a box you can check to remember you the next time (or something similar)?
     
  9. 2003/12/10
    Lonny Jones

    Lonny Jones Inactive Alumni

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    Panda

    Great you have someone here with same homepage to help..
    no need for me,, geee,
    Zander 999 posts whow ,one more super geek (Contributing Member)

    I will say I wouldnt surf around excite without having IE set to prompt for all activeX
    SpyBots BHO goes nuts there,, not sure wheather its just a cookie or perhaps in the past they had unwanted installs going on.
    Lonny
     
  10. 2003/12/10
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    Panda Inactive Thread Starter

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    TADA!

    I'm back in business! Thanks for the tips and reminders about how cookies work.

    Zander

    You are correct in my wanting my personalized page to come up and not the generic page where I had to sign in each time I loaded the page first thing in the morning. I cleared my cookies, reset them AND checked my security setting, which was sitting on CUSTOM. I moved it to MEDIUM, rebooted after setting my personalized page, and now it loads. At least, so far it is. I keep forgetting about this XP. It does other strange things that I'm not used to. I wasn't having any problems until I had installed the google toolbar, so I ASSUMED that was where the problem was. I'm thinking that maybe with all those MS updates that have come in the past month or so, that maybe it changed my security setting and that was why I was having this trouble.

    Thanks, again, all, for your help.

    :)
     
  11. 2003/12/10
    Welshjim

    Welshjim Inactive

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    Panda--AdAware thinks some excite.com cookies are tracking cookies and will offer to delete when you run a scan.
     
  12. 2003/12/10
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    Welshjim

    I already told AdAware to ignore the cookie from Excite. Thanks.

    :)
     
  13. 2003/12/10
    Zander

    Zander Geek Member Alumni

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    Panda
    Glad to hear you got this sorted out. As to the windows updates you mentioned, I was wondering if that could have been the problem too. I decided not to mention it though because I've got all windows updates to date installed and have had no problem. I have to admit though that I haven't been using excite much for quite a while now. I've created an html doc that I set to my homepage and mostly just use google. But on the occasions that I do go to excite it's always come up the way it should.
     
  14. 2004/01/10
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    Panda Inactive Thread Starter

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    Darn!

    I've been too pisssssssed off to come back to this letter, but the problem is back. It only worked that one day and now I'm still having the problem with the home page. I have to sign in to my customized page every time I first turn the computer on in the mornings. Once I have it set I can open and close IE all day and my customized page will be there. I don't know what to do. I know it's a cookie problem, but just don't know what else to do other than the stuff I have mentioned above.

    Any more ideas out there?


    Thanks!

    :)
     
  15. 2004/01/10
    yourbuddy

    yourbuddy Inactive

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    Yes ...

    Use a Yahoo! personal Home Page.
     
  16. 2004/01/10
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    Panda Inactive Thread Starter

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    LOL. Thanks, yourbuddy, but I'm one of those die hard users. I've been using IE for bowcoo years and it works fine for me, until now. Appreciate the opinion, though.

    :)
     
  17. 2004/01/10
    yourbuddy

    yourbuddy Inactive

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    Yes, I too use IE (piece of **** that it is) and have a
    Yahoo! Home Page which (IMHO) is much better than
    Exite or MSN (which both seem to "push" content).
     
  18. 2004/01/10
    indmusic

    indmusic Well-Known Member

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    Panda, just a suggestion, just a possible process of elimination. Have you tried uninstalling the google toolbar
    "Just temporarily" (or disable the popup feature)You can reinstall later, and see if the problem persists.
    I don't believe that it's a problem, but if I do go to the
    members info section on excite it does block a popup.
    Like I said it's just process of elimination
     
  19. 2004/01/10
    Zander

    Zander Geek Member Alumni

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    Well, I can't imagine what the problem is. I still think (could be wrong) it has to be cookie related. Have you tried adding Excite to your trusted sites? It's the only thing I can think of right now. In IE click tools>internet options> security>trusted sites. Then click on the sites button and ad it there. Maybe that will take care of the problem. You can always remove it if not.
     
  20. 2004/01/10
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    Panda Inactive Thread Starter

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    Excite has already been added to my trusted site. Did that long time ago.

    I did a test and unchecked the add blocker, rebooted and my personalized home page came up. I rechecked the add blocker, rebooted and I have to sign in to my personalized home page. It's definately the add blocker that is causing this. I really don't want to uninstall it because I really like the features and I do use them. The add blocker is great! And, I really don't think uninstalling and reinstalling it will make any difference. It really does sound like it's the cookie causing this.

    I just sent a letter to google and hopefully they'll come up with a solution. I'll keep you all posted.

    Thanks again for all the help.

    :)
     
  21. 2004/01/10
    indmusic

    indmusic Well-Known Member

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    According to google toolbar(if I'm reading it right)
    You should be able to go back to Excite and allow popup,
    next go back to another site, such as google and reenable
    the popup feature.
    http://toolbar.google.com/popup_help.html

    You should probably delete your cookies beforehand
     
    Last edited: 2004/01/10
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