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Google Adwords problem

Discussion in 'Other PC Software' started by rigsby, 2008/02/19.

  1. 2008/02/19
    rigsby

    rigsby Inactive Thread Starter

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    Need some help please re. Adwords. This is the address FYI :-

    https://adwords.google.co.uk/select/KeywordToolExternal


    "Google Adwords" was working fine until this week. Now it does absolutely nothing when I complete the fields & press the button "Get Keyword Ideas" . It's the same in Firefox and IE. My computer is up to date with all patches etc.

    I've tried disabling the firewall completely, to no avail.

    I don't know if this is related or a separate problem but I'll mention it here. If I display the webpage in Firefox as an IE webpage OR I run IE and display the webpage, I get various "A Runtime error has occurred. Do you wish to debug" popups. The last of which says :-

    'kpKeywordPlanner.getActiveProvider()' is null or not an object

    If anybody has any thoughts as to whats occurring I'd be very grateful. Thanks.
     
  2. 2008/02/19
    PeteC

    PeteC SuperGeek Staff

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    rigsby - Welcome to the Board :)

    Sounds to me like the problem is at their end and not yours.
     

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  4. 2008/02/19
    rigsby

    rigsby Inactive Thread Starter

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    Thanks - but I disagree

    Thanks, but a friend of mine has no problems with it. (He tried it within the hour). Mine still doesn't work.
     
  5. 2008/02/20
    PeteC

    PeteC SuperGeek Staff

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    Fair comment :)

    Check out these settings in IE ....

    Tools > Internet Options > Advanced .....

    Disable script debugging (IE) - should be checked

    Disable script debugging (other) - should be unchecked

    Display a notification about every script error - should be unchecked
     
  6. 2008/02/20
    rigsby

    rigsby Inactive Thread Starter

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    The settings are as per your advice.

    When I go into the site in IE, a popup appears immediately -
    ----------------------------------------------------------------
    An error has occurred in the script on this page

    Line 1006
    Char 2
    Error Object Expected
    Code 0
    URL https://adwords.google.co.uk/select/KeywordToolExternal

    Do you wish to continue running scripts on this page ?

    Yes / No

    -----------------------------------------------------------------

    Upon pressing the "Get Keyword Ideas" button, I repeatedly get a similar popup to the one above but with

    'kpKeywordPlanner.getActiveProvider()' is null or not an object

    as the Error.

    I live in Thailand. I have a feeling it may be a problem with my ISP. My friend is with a different provider and has no such problems.
     
  7. 2008/02/21
    PeteC

    PeteC SuperGeek Staff

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    That is always possible - clearly it is an error in the script - have you tried Adwords in a different language?
     
  8. 2008/02/21
    rigsby

    rigsby Inactive Thread Starter

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    Thanks for the advice, but just tried 'Adwords' in Thai and French and the result is always the same. :mad:
     

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