Goldun and agent.bq removal

Hi there

I am having a really big problem with the trojans slowing down my pc, after running some diagnostics it seems i have Goldun and agent.bq trojans, and am having big problems removing them - does anyone here know what to do ?

Cheers for all your help

 

Welcome to WindowsBBS agata000

Download ComboFix by sUBs from here, saving the file to your desktop.


Please disable realtime protection applications as they sometimes interfere with the tool. Check this link for your applicable programs.

• Close all open programs and windows
• Double click combofix.exe and follow the prompts.
• It may reboot your computer and resume running when you logon. Wait for it to complete. When finished, it will open a log for you. Post that log and a new HijackThis log in your next reply.

Note: Do not mouseclick combofix's window while its running. That may cause it to stall


Ummm, is this a personal computer you connect to the domain with, or a company computer? Do you connect remotely or internally?

 

thanks for the advice, will do it now

It's work computer unfortunately, and i connect via at&t vpn to work network.

 

Looks pretty good. I'd like to get an online scan before going any further. Please do an online scan with Kaspersky Online Scanner

Click Accept, when prompted to download and install the program files and database of malware definitions.

• Click Run at the Security prompt.
• The program will then begin downloading and installing and will also update the database.
• Please be patient as this can take several minutes.
• Once the update is complete, click on My Computer under the green Scan bar to the left to start the scan.
• Once the scan is complete, it will display if your system has been infected. It does not provide an option to clean/disinfect. We only require a report from it.
• Click View scan report at the bottom.
• Click the Save Report As... button.
• Click the Save as Text button to save the file to your desktop so that you may post it in your next reply.

**Note**

To optimize scanning time and produce a more sensible report for review:

• Close any open programs.
• Turn off the real-time scanner of all antivirus or antispyware programs while performing the online scan.

Note for Internet Explorer 7 users: If at any time you have trouble viewing the accept button of the license, click on the Zoom tool located at the bottom right of the IE window and set the zoom to 75%. Once the license is accepted, reset to 100%.


Post the Kaspersky log here.