Getting a stop error-cannot find user32.dll

I am on an XP media center edition PC and it won't boot at all. The stop error shows c00001345 (cannot locate component) user32.dll. Of course this Dell didn't come with a OS disk, so how do I fix this without getting to system restore? Can I use an XP home Prem disk?
Thanks

 

Hi geno,

Usually Dell has a separate partition with all the stuff you need to fix this. Go to the Dell site and check your error code. Can you boot to Safe Mode? If so, arrow to Last Known Good Configuration, hit enter and see if you can bootup. Dell also has Live Chat that might also be of help. http://support.dell.com/support/top...chat/hardware_chat?c=us&l=en&s=gen&redirect=1

 

Thanks for the reply's, but it won't start in safe mode either. I know to do what you are suggesting, but can't even boot to a command prompt. Dell chat was no help since it is out of warranty. I don't know of any other way to access restore or get to the boot partition.