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Generic host process for win32 services has encountered a problem and needs

Discussion in 'Malware and Virus Removal Archive' started by slylydaman, 2008/05/20.

  1. 2008/05/20
    slylydaman

    slylydaman Inactive Thread Starter

    Joined:
    2008/05/20
    Messages:
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    Generic host process for win32 services has encountered a problem and needs to close.

    I have a problem regarding a strange error I just recently started getting.

    It occurs when I've been using the net for around 1/2 hour or so, when suddenly a message pops up saying "Generic host process for win32 services has encountered a problem and needs to close. We are sorry for the inconvenience. "

    If I click "don't send," the internet stops working until I restart. If I don't click it and just move the window out of the way, I can use the net for a while longer but eventually the net will die.


    Here is a logfile from hijack this before the error occurs - i will post a after as soon as it occurs again - no doubt it will happen again :mad:

    BEFORE ERROR

    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 11:33:38, on 20/05/2008
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\csrss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
    C:\Program Files\Alwil Software\Avast4\ashServ.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Common Files\InterVideo\DeviceService\DevSvc.exe
    C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Kontiki\KService.exe
    C:\Program Files\Nero\Nero8\Nero BackItUp\NBService.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\IoctlSvc.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Spyware Doctor\pctsAuxs.exe
    C:\Program Files\Spyware Doctor\pctsSvc.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
    C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
    C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
    C:\WINDOWS\System32\alg.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
    C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe
    C:\WINDOWS\system32\rundll32.exe
    C:\WINDOWS\RTHDCPL.EXE
    C:\WINDOWS\system32\wuauclt.exe
    C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
    C:\Program Files\Ulead Systems\Ulead VideoStudio 11\uvPL.exe
    C:\Documents and Settings\Agnes\Desktop\HijackThis.exe
    C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
    C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
    C:\Program Files\Spyware Doctor\pctsTray.exe
    C:\Program Files\DAP\DAP.EXE
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\YourWare Solutions\FreeRAM XP Pro\FreeRAM XP Pro.exe
    C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
    C:\WINDOWS\system32\wbem\wmiprvse.exe
    C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe

    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
    O2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files\HP\Smart Web Printing\hpswp_printenhancer.dll
    O2 - BHO: HP Print Clips - {053F9267-DC04-4294-A72C-58F732D338C0} - C:\Program Files\HP\Smart Web Printing\hpswp_framework.dll
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
    O2 - BHO: ALOT Toolbar - {5AA2BA46-9913-4dc7-9620-69AB0FA17AE7} - C:\Program Files\alot\bin\alot.dll
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
    O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
    O2 - BHO: InternetProgram - {88C9B3C7-06B6-5C05-CFEC-C09DBC10CC30} - C:\Program Files\InternetProgram\InternetProgram-2.dll (file missing)
    O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.1.1119.1736\swg.dll
    O3 - Toolbar: ALOT Toolbar - {5AA2BA46-9913-4dc7-9620-69AB0FA17AE7} - C:\Program Files\alot\bin\alot.dll
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe "
    O4 - HKLM\..\Run: [SkyTel] SkyTel.EXE
    O4 - HKLM\..\Run: [PostCopy] C:\WINDOWS\system32\BELKIN\F5D5050\PostCopy.exe
    O4 - HKLM\..\Run: [AirPaceWifi] "C:\Program Files\abit\abit uGuru\AirPaceWifi.exe" -nogui
    O4 - HKLM\..\Run: [SpeedTouch USB Diagnostics] "C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe" /icon
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe "
    O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
    O4 - HKLM\..\Run: [4oD] "C:\Program Files\Kontiki\KHost.exe" -all
    O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
    O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
    O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN
    O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
    O4 - HKLM\..\Run: [UVS11 Preload] C:\Program Files\Ulead Systems\Ulead VideoStudio 11\uvPL.exe
    O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
    O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
    O4 - HKLM\..\Run: [ISTray] "C:\Program Files\Spyware Doctor\pctsTray.exe "
    O4 - HKLM\..\Run: [DownloadAccelerator] "C:\Program Files\DAP\DAP.EXE" /STARTUP
    O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [FreeRAM XP] "C:\Program Files\YourWare Solutions\FreeRAM XP Pro\FreeRAM XP Pro.exe" -win
    O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE')
    O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
    O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
    O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
    O8 - Extra context menu item: &Clean Traces - C:\Program Files\DAP\Privacy Package\dapcleanerie.htm
    O8 - Extra context menu item: &Download with &DAP - C:\Program Files\DAP\dapextie.htm
    O8 - Extra context menu item: Download &all with DAP - C:\Program Files\DAP\dapextie2.htm
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
    O9 - Extra button: HP Clipbook - {58ECB495-38F0-49cb-A538-10282ABF65E7} - C:\Program Files\HP\Smart Web Printing\hpswp_extensions.dll
    O9 - Extra button: HP Smart Select - {700259D7-1666-479a-93B1-3250410481E8} - C:\Program Files\HP\Smart Web Printing\hpswp_extensions.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} (DivXBrowserPlugin Object) - http://download.divx.com/player/DivXBrowserPlugin.cab
    O16 - DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} (get_atlcom Class) - http://www.adobe.com/products/acrobat/nos/gp.cab
    O20 - AppInit_DLLs: C:\PROGRA~1\KASPER~1\KASPER~1\kloehk.dll
    O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    O23 - Service: Ares Chatroom server (AresChatServer) - Unknown owner - C:\Documents and Settings\Maxwell Owusu-Antwi\My Documents\Ares\chatServer.exe (file missing)
    O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
    O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
    O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
    O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
    O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
    O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
    O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
    O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
    O23 - Service: Capture Device Service - InterVideo Inc. - C:\Program Files\Common Files\InterVideo\DeviceService\DevSvc.exe
    O23 - Service: Symantec Event Manager (ccEvtMgr) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe (file missing)
    O23 - Service: Symantec Settings Manager (ccSetMgr) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe (file missing)
    O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
    O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: KService - Kontiki Inc. - C:\Program Files\Kontiki\KService.exe
    O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
    O23 - Service: Nero BackItUp Scheduler 3 - Nero AG - C:\Program Files\Nero\Nero8\Nero BackItUp\NBService.exe
    O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Nero\Lib\NMIndexingService.exe
    O23 - Service: Norton Protection Center Service (NSCService) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE (file missing)
    O23 - Service: PLFlash DeviceIoControl Service - Prolific Technology Inc. - C:\WINDOWS\system32\IoctlSvc.exe
    O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\pctsAuxs.exe
    O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\pctsSvc.exe
    O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe (file missing)
    O23 - Service: Ulead Burning Helper (UleadBurningHelper) - Ulead Systems, Inc. - C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe

    --
    End of file - 10780 bytes


    Any idea Guys?
     
    slylydaman,
    #1
  2. 2008/05/21
    Geri Lifetime Subscription

    Geri Inactive Alumni

    Joined:
    2003/03/02
    Messages:
    4,580
    Likes Received:
    7
    Hi slylydaman
    You do have some malware showing, But removing it will not guaranty it will fix the problem.
    This is a very generic error message and could be caused by many different things.

    But lets see if it helps.

    First.
    It looks like You have two anti-virus programs, this is not a good idea, they can conflict with each other and actually give you less protection
    Please remove one ( 1 ) of them.
    Avast4
    Norton     <<or has Norton been removed? I see files still on your system. This could be the problem.

    Second
    I see you have P2P software ([color= "Red"] Limewire, BitTorrent uTorrent, Ares etc… [/color]) installed on your machine. We are not here to pass judgment on file-sharing as a concept. However, we will warn you that engaging in this activity and having this kind of software installed on your machine will always make you more susceptible to re-infections. It may be contributing to your current situation. This page will give you further information.

    Please note: Even if you are using a "safe" P2P program, it is only the program that is safe. You will be sharing files from uncertified sources, and these are often infected. The bad guys use P2P filesharing as a major conduit to spread their wares and their infections.

    References for the risk of these programs are here,
    here and here.

    I would strongly recommend that you uninstall them, however that choice is up to you. If you choose to remove these programs, you can do so via Control Panel >> Add or Remove Programs.

    Note: Please be advised that continued use of these programs after being warned of the danger of infections from them, may result in the discontinued help of future cleaning of your system here at Windowsbbs Virus and Spyware removal.

    Now please do this.

    Now download Malwarebytes' Anti-Malware (MBAM) from here or here and save the file to your desktop.

    Double click mbam-setup.exe to install the application.
    • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
    • If an update is found, it will download and install the latest version.
    • Once the program has loaded, select 'Perform Quick Scan', then click Scan.
    • The scan may take some time to finish,so please be patient.
    • When the scan is complete, click OK, then Show Results to view the results.
    • Make sure that everything is checked, and click Remove Selected.
    • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Note below)
    • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
    • Post the entire report in your next reply along with a fresh HijackThis log. Let me know what issues still exist.

    Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts. Click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately.

    Also let me know about Norton.

    Thanks
    Geri
     
    Geri,
    #2


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  4. 2008/05/22
    slylydaman

    slylydaman Inactive Thread Starter

    Joined:
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    Thanks - for your speedy reply

    As for norton - yes it was on this PC, And i removed it because i felt like it was sh1t

    then i did get a blue screen msg on another users login - which i belieevd that was due to having sum norton files still on my pc - so i restored windows back to another date and then today i couldnt log in on that user , so i had to use another user to log in and reply to your post

    as for anti virus im using avast and avg - would u advise to take avast of? except avast did find a trojan on my pc which avg didnt recgonise

    as requested i have inserted both logs

    HIJACK THIS LOG

    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 04:42:23, on 22/05/2008
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\csrss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
    C:\Program Files\Alwil Software\Avast4\ashServ.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Common Files\InterVideo\DeviceService\DevSvc.exe
    C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Kontiki\KService.exe
    C:\Program Files\Nero\Nero8\Nero BackItUp\NBService.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\IoctlSvc.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Spyware Doctor\pctsAuxs.exe
    C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
    C:\Program Files\abit\abit uGuru\AirPaceWifi.exe
    C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe
    C:\WINDOWS\system32\rundll32.exe
    C:\WINDOWS\RTHDCPL.EXE
    C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
    C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
    C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
    C:\Program Files\Spyware Doctor\pctsTray.exe
    C:\Program Files\DAP\DAP.EXE
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Common Files\Nero\Lib\NMIndexStoreSvr.exe
    C:\Program Files\MSN Messenger\msnmsgr.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
    C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
    C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
    C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
    C:\Program Files\Common Files\Nero\Lib\NMIndexingService.exe
    C:\Program Files\Spyware Doctor\pctsSvc.exe
    C:\WINDOWS\System32\alg.exe
    C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\Program Files\MSN Messenger\usnsvc.exe
    C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe
    C:\WINDOWS\system32\NOTEPAD.EXE
    C:\Program Files\Mozilla Firefox\firefox.exe
    C:\WINDOWS\system32\msiexec.exe
    C:\Documents and Settings\Agnes\Desktop\HijackThis.exe
    C:\WINDOWS\system32\wbem\wmiprvse.exe

    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://go.microsoft.com/fwlink/?LinkId=74005
    O2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files\HP\Smart Web Printing\hpswp_printenhancer.dll
    O2 - BHO: HP Print Clips - {053F9267-DC04-4294-A72C-58F732D338C0} - C:\Program Files\HP\Smart Web Printing\hpswp_framework.dll
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
    O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
    O2 - BHO: InternetProgram - {88C9B3C7-06B6-5C05-CFEC-C09DBC10CC30} - C:\Program Files\InternetProgram\InternetProgram-2.dll (file missing)
    O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.1.1119.1736\swg.dll
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe "
    O4 - HKLM\..\Run: [SkyTel] SkyTel.EXE
    O4 - HKLM\..\Run: [PostCopy] C:\WINDOWS\system32\BELKIN\F5D5050\PostCopy.exe
    O4 - HKLM\..\Run: [AirPaceWifi] "C:\Program Files\abit\abit uGuru\AirPaceWifi.exe" -nogui
    O4 - HKLM\..\Run: [SpeedTouch USB Diagnostics] "C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe" /icon
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe "
    O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
    O4 - HKLM\..\Run: [4oD] "C:\Program Files\Kontiki\KHost.exe" -all
    O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
    O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
    O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN
    O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
    O4 - HKLM\..\Run: [UVS11 Preload] C:\Program Files\Ulead Systems\Ulead VideoStudio 11\uvPL.exe
    O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
    O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
    O4 - HKLM\..\Run: [ISTray] "C:\Program Files\Spyware Doctor\pctsTray.exe "
    O4 - HKLM\..\Run: [DownloadAccelerator] "C:\Program Files\DAP\DAP.EXE" /STARTUP
    O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [IndxStoreSvr_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Nero\Lib\NMIndexStoreSvr.exe" ASO-616B5711-6DAE-4795-A05F-39A1E5104020
    O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
    O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE')
    O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
    O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
    O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
    O8 - Extra context menu item: &Clean Traces - C:\Program Files\DAP\Privacy Package\dapcleanerie.htm
    O8 - Extra context menu item: &Download with &DAP - C:\Program Files\DAP\dapextie.htm
    O8 - Extra context menu item: Download &all with DAP - C:\Program Files\DAP\dapextie2.htm
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\npjpi160_05.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\npjpi160_05.dll
    O9 - Extra button: HP Clipbook - {58ECB495-38F0-49cb-A538-10282ABF65E7} - C:\Program Files\HP\Smart Web Printing\hpswp_extensions.dll
    O9 - Extra button: HP Smart Select - {700259D7-1666-479a-93B1-3250410481E8} - C:\Program Files\HP\Smart Web Printing\hpswp_extensions.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} (DivXBrowserPlugin Object) - http://download.divx.com/player/DivXBrowserPlugin.cab
    O16 - DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} (get_atlcom Class) - http://www.adobe.com/products/acrobat/nos/gp.cab
    O17 - HKLM\System\CCS\Services\Tcpip\..\{F50981B9-4477-465C-AB66-8FF9E3373B98}: NameServer = 212.104.130.9 212.104.130.65
    O20 - AppInit_DLLs: C:\PROGRA~1\KASPER~1\KASPER~1\kloehk.dll
    O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    O23 - Service: Ares Chatroom server (AresChatServer) - Unknown owner - C:\Documents and Settings\Maxwell Owusu-Antwi\My Documents\Ares\chatServer.exe (file missing)
    O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
    O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
    O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
    O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
    O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
    O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
    O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
    O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
    O23 - Service: Capture Device Service - InterVideo Inc. - C:\Program Files\Common Files\InterVideo\DeviceService\DevSvc.exe
    O23 - Service: Symantec Event Manager (ccEvtMgr) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe (file missing)
    O23 - Service: Symantec Settings Manager (ccSetMgr) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe (file missing)
    O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
    O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: KService - Kontiki Inc. - C:\Program Files\Kontiki\KService.exe
    O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
    O23 - Service: Nero BackItUp Scheduler 3 - Nero AG - C:\Program Files\Nero\Nero8\Nero BackItUp\NBService.exe
    O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Nero\Lib\NMIndexingService.exe
    O23 - Service: Norton Protection Center Service (NSCService) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE (file missing)
    O23 - Service: PLFlash DeviceIoControl Service - Prolific Technology Inc. - C:\WINDOWS\system32\IoctlSvc.exe
    O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\pctsAuxs.exe
    O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\pctsSvc.exe
    O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe (file missing)
    O23 - Service: Ulead Burning Helper (UleadBurningHelper) - Ulead Systems, Inc. - C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe

    --
    End of file - 11169 bytes

    mbam log

    Malwarebytes' Anti-Malware 1.12
    Database version: 775

    Scan type: Quick Scan
    Objects scanned: 67252
    Time elapsed: 16 minute(s), 20 second(s)

    Memory Processes Infected: 0
    Memory Modules Infected: 0
    Registry Keys Infected: 30
    Registry Values Infected: 1
    Registry Data Items Infected: 0
    Folders Infected: 45
    Files Infected: 61

    Memory Processes Infected:
    (No malicious items detected)

    Memory Modules Infected:
    (No malicious items detected)

    Registry Keys Infected:
    HKEY_CLASSES_ROOT\CLSID\{5aa2ba46-9913-4dc7-9620-69ab0fa17ae7} (Adware.BHO) -> Quarantined and deleted successfully.
    HKEY_CLASSES_ROOT\CLSID\{202836d7-782e-468a-9958-4d529e7d69f5} (Adware.BHO) -> Quarantined and deleted successfully.
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{5aa2ba46-9913-4dc7-9620-69ab0fa17ae7} (Adware.BHO) -> Quarantined and deleted successfully.
    HKEY_CLASSES_ROOT\CLSID\{ec5bb7d4-9860-46d1-931c-c1a98e0e0e34} (Adware.BHO) -> Quarantined and deleted successfully.
    HKEY_CLASSES_ROOT\CLSID\{e282c728-189d-419e-8ee2-1601f4b39ba5} (Adware.VideoEgg) -> Quarantined and deleted successfully.
    HKEY_CLASSES_ROOT\CLSID\{168dc258-1455-4e61-8590-9dac2f27b675} (Adware.VideoEgg) -> Quarantined and deleted successfully.
    HKEY_CLASSES_ROOT\CLSID\{1a8642f1-dc80-4edc-a39d-0fb62a58b455} (Adware.VideoEgg) -> Quarantined and deleted successfully.
    HKEY_CLASSES_ROOT\CLSID\{3f91eb90-ef62-44ee-a685-fac29af111cd} (Adware.VideoEgg) -> Quarantined and deleted successfully.
    HKEY_CLASSES_ROOT\CLSID\{5c29c7e4-5321-4cad-be2e-877666bed5df} (Adware.VideoEgg) -> Quarantined and deleted successfully.
    HKEY_CLASSES_ROOT\CLSID\{83dfb6ee-ab18-41b5-86d4-b544a141d67e} (Adware.VideoEgg) -> Quarantined and deleted successfully.
    HKEY_CLASSES_ROOT\CLSID\{88d6cf0e-cf70-4c24-bf6e-e4e414bc649c} (Adware.VideoEgg) -> Quarantined and deleted successfully.
    HKEY_CLASSES_ROOT\CLSID\{8f6a82a2-d7b1-443e-bb9f-f7dc887dd618} (Adware.VideoEgg) -> Quarantined and deleted successfully.
    HKEY_CLASSES_ROOT\CLSID\{9856e2d8-ffb2-4fe5-8cad-d5ad6a35a804} (Adware.VideoEgg) -> Quarantined and deleted successfully.
    HKEY_CLASSES_ROOT\CLSID\{a3d06987-c35e-49e4-8fe2-ac67b9fbfb4c} (Adware.VideoEgg) -> Quarantined and deleted successfully.
    HKEY_CLASSES_ROOT\CLSID\{a58c497b-3ee2-45e7-9594-daca6be2a0d0} (Adware.VideoEgg) -> Quarantined and deleted successfully.
    HKEY_CLASSES_ROOT\CLSID\{ad0a3058-fd49-4f98-a514-fd055201835e} (Adware.VideoEgg) -> Quarantined and deleted successfully.
    HKEY_CLASSES_ROOT\CLSID\{ad5915ea-b61a-4dba-b5c8-ef4b2df0a3c7} (Adware.VideoEgg) -> Quarantined and deleted successfully.
    HKEY_CLASSES_ROOT\CLSID\{af2e62b6-f9e1-4d4f-a10a-9dc8e6dcbcc0} (Adware.VideoEgg) -> Quarantined and deleted successfully.
    HKEY_CLASSES_ROOT\CLSID\{bb187c0d-6f53-4f3e-9590-98fd3a7364a2} (Adware.VideoEgg) -> Quarantined and deleted successfully.
    HKEY_CLASSES_ROOT\CLSID\{c5041fd9-4819-4dc4-b20e-c950b5b03d2a} (Adware.VideoEgg) -> Quarantined and deleted successfully.
    HKEY_CLASSES_ROOT\CLSID\{d17726cc-d4dd-4c4a-9671-471d56e413b5} (Adware.VideoEgg) -> Quarantined and deleted successfully.
    HKEY_CLASSES_ROOT\CLSID\{db8cce99-59c6-4552-8bfc-058feb38d6ce} (Adware.VideoEgg) -> Quarantined and deleted successfully.
    HKEY_CLASSES_ROOT\CLSID\{dc3a04ee-cdd7-4407-915c-a5502f97eecd} (Adware.VideoEgg) -> Quarantined and deleted successfully.
    HKEY_CLASSES_ROOT\CLSID\{e1a63484-a022-4d42-830a-fbd411514440} (Adware.VideoEgg) -> Quarantined and deleted successfully.
    HKEY_CLASSES_ROOT\videoegg.activexloader (Adware.VideoEgg) -> Quarantined and deleted successfully.
    HKEY_CLASSES_ROOT\videoegg.activexloader.1 (Adware.VideoEgg) -> Quarantined and deleted successfully.
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\playmp3 (Adware.PlayMP3Z) -> Quarantined and deleted successfully.
    HKEY_LOCAL_MACHINE\SOFTWARE\VideoEgg (Adware.VideoEgg) -> Quarantined and deleted successfully.
    HKEY_LOCAL_MACHINE\SOFTWARE\MozillaPlugins\@videoegg.com/Publisher,version=1.5 (Adware.VideoEgg) -> Quarantined and deleted successfully.
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\fbrowsingadvisor_is1 (Trojan.FBrowsingAdvisor) -> Quarantined and deleted successfully.

    Registry Values Infected:
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar\{5aa2ba46-9913-4dc7-9620-69ab0fa17ae7} (Adware.BHO) -> Quarantined and deleted successfully.

    Registry Data Items Infected:
    (No malicious items detected)

    Folders Infected:
    C:\Program Files\FBrowsingAdvisor (Trojan.FBrowsingAdvisor) -> Quarantined and deleted successfully.
    C:\Program Files\FBrowserAdvisor (Trojan.FBrowsingAdvisor) -> Quarantined and deleted successfully.
    C:\Program Files\PlayMP3z (Adware.PlayMP3Z) -> Quarantined and deleted successfully.
    C:\Program Files\alot (Adware.BHO) -> Quarantined and deleted successfully.
    C:\Program Files\alot\bin (Adware.BHO) -> Quarantined and deleted successfully.
    C:\Documents and Settings\Owner.OWNER-D8944037E\Application Data\alot (Adware.BHO) -> Quarantined and deleted successfully.
    C:\Documents and Settings\Lawrencia.OWNER-D8944037E\Application Data\alot (Adware.BHO) -> Quarantined and deleted successfully.
    C:\Documents and Settings\Genevieve.OWNER-D8944037E\Application Data\alot (Adware.BHO) -> Quarantined and deleted successfully.
    C:\Documents and Settings\Agnes\Application Data\alot (Adware.BHO) -> Quarantined and deleted successfully.
    C:\Documents and Settings\Agnes\Application Data\alot\BrowserSearch (Adware.BHO) -> Quarantined and deleted successfully.
    C:\Documents and Settings\Agnes\Application Data\alot\Button_0 (Adware.BHO) -> Quarantined and deleted successfully.
    C:\Documents and Settings\Agnes\Application Data\alot\Button_1 (Adware.BHO) -> Quarantined and deleted successfully.
    C:\Documents and Settings\Agnes\Application Data\alot\Button_10 (Adware.BHO) -> Quarantined and deleted successfully.
    C:\Documents and Settings\Agnes\Application Data\alot\Button_11 (Adware.BHO) -> Quarantined and deleted successfully.
    C:\Documents and Settings\Agnes\Application Data\alot\Button_2 (Adware.BHO) -> Quarantined and deleted successfully.
    C:\Documents and Settings\Agnes\Application Data\alot\Button_3 (Adware.BHO) -> Quarantined and deleted successfully.
    C:\Documents and Settings\Agnes\Application Data\alot\Button_4 (Adware.BHO) -> Quarantined and deleted successfully.
    C:\Documents and Settings\Agnes\Application Data\alot\Button_5 (Adware.BHO) -> Quarantined and deleted successfully.
    C:\Documents and Settings\Agnes\Application Data\alot\Button_6 (Adware.BHO) -> Quarantined and deleted successfully.
    C:\Documents and Settings\Agnes\Application Data\alot\Button_7 (Adware.BHO) -> Quarantined and deleted successfully.
    C:\Documents and Settings\Agnes\Application Data\alot\Button_8 (Adware.BHO) -> Quarantined and deleted successfully.
    C:\Documents and Settings\Agnes\Application Data\alot\Button_9 (Adware.BHO) -> Quarantined and deleted successfully.
    C:\Documents and Settings\Agnes\Application Data\alot\configurator (Adware.BHO) -> Quarantined and deleted successfully.
    C:\Documents and Settings\Agnes\Application Data\alot\ErrorSearch (Adware.BHO) -> Quarantined and deleted successfully.
    C:\Documents and Settings\Agnes\Application Data\alot\postInstallLayout (Adware.BHO) -> Quarantined and deleted successfully.
    C:\Documents and Settings\Agnes\Application Data\alot\preferencesLayout (Adware.BHO) -> Quarantined and deleted successfully.
    C:\Documents and Settings\Agnes\Application Data\alot\products (Adware.BHO) -> Quarantined and deleted successfully.
    C:\Documents and Settings\Agnes\Application Data\alot\Resources (Adware.BHO) -> Quarantined and deleted successfully.
    C:\Documents and Settings\Agnes\Application Data\alot\TimerManager (Adware.BHO) -> Quarantined and deleted successfully.
    C:\Documents and Settings\Agnes\Application Data\alot\ToolbarSearch (Adware.BHO) -> Quarantined and deleted successfully.
    C:\Documents and Settings\Agnes\Application Data\alot\Updater (Adware.BHO) -> Quarantined and deleted successfully.
    C:\Documents and Settings\Agnes\Application Data\alot\Resources\Button_0 (Adware.BHO) -> Quarantined and deleted successfully.
    C:\Documents and Settings\Agnes\Application Data\alot\Resources\Button_1 (Adware.BHO) -> Quarantined and deleted successfully.
    C:\Documents and Settings\Agnes\Application Data\alot\Resources\Button_2 (Adware.BHO) -> Quarantined and deleted successfully.
    C:\Documents and Settings\Agnes\Application Data\alot\Resources\Button_3 (Adware.BHO) -> Quarantined and deleted successfully.
    C:\Documents and Settings\Agnes\Application Data\alot\Resources\Button_4 (Adware.BHO) -> Quarantined and deleted successfully.
    C:\Documents and Settings\Agnes\Application Data\alot\Resources\Button_5 (Adware.BHO) -> Quarantined and deleted successfully.
    C:\Documents and Settings\Agnes\Application Data\alot\Resources\Shared (Adware.BHO) -> Quarantined and deleted successfully.
    C:\Documents and Settings\Agnes\Application Data\alot\Resources\Button_0\images (Adware.BHO) -> Quarantined and deleted successfully.
    C:\Documents and Settings\Agnes\Application Data\alot\Resources\Button_1\images (Adware.BHO) -> Quarantined and deleted successfully.
    C:\Documents and Settings\Agnes\Application Data\alot\Resources\Button_2\images (Adware.BHO) -> Quarantined and deleted successfully.
    C:\Documents and Settings\Agnes\Application Data\alot\Resources\Button_3\images (Adware.BHO) -> Quarantined and deleted successfully.
    C:\Documents and Settings\Agnes\Application Data\alot\Resources\Button_4\images (Adware.BHO) -> Quarantined and deleted successfully.
    C:\Documents and Settings\Agnes\Application Data\alot\Resources\Button_5\images (Adware.BHO) -> Quarantined and deleted successfully.
    C:\Documents and Settings\Agnes\Application Data\alot\Resources\Shared\images (Adware.BHO) -> Quarantined and deleted successfully.

    Files Infected:
    C:\Program Files\alot\bin\alot.dll (Adware.BHO) -> Quarantined and deleted successfully.
    C:\Documents and Settings\Maxwell Owusu-Antwi\Application Data\VideoEgg\Loader\4665\npvideoegg-loader.dll (Adware.VideoEgg) -> Quarantined and deleted successfully.
    C:\Program Files\Mozilla Firefox\regxpcom.exe (Trojan.FBrowsingAdvisor) -> Quarantined and deleted successfully.
    C:\Program Files\FBrowsingAdvisor\IXPCOMEvents.xpt (Trojan.FBrowsingAdvisor) -> Quarantined and deleted successfully.
    C:\Program Files\FBrowsingAdvisor\Logo.png (Trojan.FBrowsingAdvisor) -> Quarantined and deleted successfully.
    C:\Program Files\FBrowsingAdvisor\main.db (Trojan.FBrowsingAdvisor) -> Quarantined and deleted successfully.
    C:\Program Files\FBrowsingAdvisor\main.db-journal (Trojan.FBrowsingAdvisor) -> Quarantined and deleted successfully.
    C:\Program Files\FBrowsingAdvisor\unins000.dat (Trojan.FBrowsingAdvisor) -> Quarantined and deleted successfully.
    C:\Program Files\FBrowsingAdvisor\unins000.exe (Trojan.FBrowsingAdvisor) -> Quarantined and deleted successfully.
    C:\Program Files\FBrowsingAdvisor\XPCOMEvents.dll (Trojan.FBrowsingAdvisor) -> Quarantined and deleted successfully.
    C:\Program Files\PlayMP3z\uninstall.exe (Adware.PlayMP3Z) -> Quarantined and deleted successfully.
    C:\Documents and Settings\Agnes\Application Data\alot\toolbar.xml (Adware.BHO) -> Quarantined and deleted successfully.
    C:\Documents and Settings\Agnes\Application Data\alot\BrowserSearch\BrowserSearch.xml (Adware.BHO) -> Quarantined and deleted successfully.
    C:\Documents and Settings\Agnes\Application Data\alot\BrowserSearch\BrowserSearch.xml.backup (Adware.BHO) -> Quarantined and deleted successfully.
    C:\Documents and Settings\Agnes\Application Data\alot\Button_0\Button_0.xml (Adware.BHO) -> Quarantined and deleted successfully.
    C:\Documents and Settings\Agnes\Application Data\alot\Button_0\Button_0.xml.backup (Adware.BHO) -> Quarantined and deleted successfully.
    C:\Documents and Settings\Agnes\Application Data\alot\Button_1\Button_1.xml (Adware.BHO) -> Quarantined and deleted successfully.
    C:\Documents and Settings\Agnes\Application Data\alot\Button_1\Button_1.xml.backup (Adware.BHO) -> Quarantined and deleted successfully.
    C:\Documents and Settings\Agnes\Application Data\alot\Button_10\Button_10.xml (Adware.BHO) -> Quarantined and deleted successfully.
    C:\Documents and Settings\Agnes\Application Data\alot\Button_10\Button_10.xml.backup (Adware.BHO) -> Quarantined and deleted successfully.
    C:\Documents and Settings\Agnes\Application Data\alot\Button_11\Button_11.xml (Adware.BHO) -> Quarantined and deleted successfully.
    C:\Documents and Settings\Agnes\Application Data\alot\Button_11\Button_11.xml.backup (Adware.BHO) -> Quarantined and deleted successfully.
    C:\Documents and Settings\Agnes\Application Data\alot\Button_2\Button_2.xml (Adware.BHO) -> Quarantined and deleted successfully.
    C:\Documents and Settings\Agnes\Application Data\alot\Button_2\Button_2.xml.backup (Adware.BHO) -> Quarantined and deleted successfully.
    C:\Documents and Settings\Agnes\Application Data\alot\Button_3\Button_3.xml (Adware.BHO) -> Quarantined and deleted successfully.
    C:\Documents and Settings\Agnes\Application Data\alot\Button_3\Button_3.xml.backup (Adware.BHO) -> Quarantined and deleted successfully.
    C:\Documents and Settings\Agnes\Application Data\alot\Button_4\Button_4.xml (Adware.BHO) -> Quarantined and deleted successfully.
    C:\Documents and Settings\Agnes\Application Data\alot\Button_4\Button_4.xml.backup (Adware.BHO) -> Quarantined and deleted successfully.
    C:\Documents and Settings\Agnes\Application Data\alot\Button_5\Button_5.xml (Adware.BHO) -> Quarantined and deleted successfully.
    C:\Documents and Settings\Agnes\Application Data\alot\Button_5\Button_5.xml.backup (Adware.BHO) -> Quarantined and deleted successfully.
    C:\Documents and Settings\Agnes\Application Data\alot\Button_6\Button_6.xml (Adware.BHO) -> Quarantined and deleted successfully.
    C:\Documents and Settings\Agnes\Application Data\alot\Button_6\Button_6.xml.backup (Adware.BHO) -> Quarantined and deleted successfully.
    C:\Documents and Settings\Agnes\Application Data\alot\Button_7\Button_7.xml (Adware.BHO) -> Quarantined and deleted successfully.
    C:\Documents and Settings\Agnes\Application Data\alot\Button_7\Button_7.xml.backup (Adware.BHO) -> Quarantined and deleted successfully.
    C:\Documents and Settings\Agnes\Application Data\alot\Button_8\Button_8.xml (Adware.BHO) -> Quarantined and deleted successfully.
    C:\Documents and Settings\Agnes\Application Data\alot\Button_8\Button_8.xml.backup (Adware.BHO) -> Quarantined and deleted successfully.
    C:\Documents and Settings\Agnes\Application Data\alot\Button_9\Button_9.xml (Adware.BHO) -> Quarantined and deleted successfully.
    C:\Documents and Settings\Agnes\Application Data\alot\Button_9\Button_9.xml.backup (Adware.BHO) -> Quarantined and deleted successfully.
    C:\Documents and Settings\Agnes\Application Data\alot\configurator\configurator.xml (Adware.BHO) -> Quarantined and deleted successfully.
    C:\Documents and Settings\Agnes\Application Data\alot\configurator\configurator.xml.backup (Adware.BHO) -> Quarantined and deleted successfully.
    C:\Documents and Settings\Agnes\Application Data\alot\ErrorSearch\ErrorSearch.xml (Adware.BHO) -> Quarantined and deleted successfully.
    C:\Documents and Settings\Agnes\Application Data\alot\ErrorSearch\ErrorSearch.xml.backup (Adware.BHO) -> Quarantined and deleted successfully.
    C:\Documents and Settings\Agnes\Application Data\alot\postInstallLayout\postInstallLayout.xml (Adware.BHO) -> Quarantined and deleted successfully.
    C:\Documents and Settings\Agnes\Application Data\alot\postInstallLayout\postInstallLayout.xml.backup (Adware.BHO) -> Quarantined and deleted successfully.
    C:\Documents and Settings\Agnes\Application Data\alot\preferencesLayout\preferencesLayout.xml (Adware.BHO) -> Quarantined and deleted successfully.
    C:\Documents and Settings\Agnes\Application Data\alot\preferencesLayout\preferencesLayout.xml.backup (Adware.BHO) -> Quarantined and deleted successfully.
    C:\Documents and Settings\Agnes\Application Data\alot\products\products.xml (Adware.BHO) -> Quarantined and deleted successfully.
    C:\Documents and Settings\Agnes\Application Data\alot\products\products.xml.backup (Adware.BHO) -> Quarantined and deleted successfully.
    C:\Documents and Settings\Agnes\Application Data\alot\Resources\Button_0\images\alot_icon_35x16.bmp (Adware.BHO) -> Quarantined and deleted successfully.
    C:\Documents and Settings\Agnes\Application Data\alot\Resources\Button_1\images\alot_search_24x16.bmp (Adware.BHO) -> Quarantined and deleted successfully.
    C:\Documents and Settings\Agnes\Application Data\alot\Resources\Button_2\images\default_233_alot_music_musicsearch.bmp (Adware.BHO) -> Quarantined and deleted successfully.
    C:\Documents and Settings\Agnes\Application Data\alot\Resources\Button_3\images\default_234_alot_music_onlineradio.bmp (Adware.BHO) -> Quarantined and deleted successfully.
    C:\Documents and Settings\Agnes\Application Data\alot\Resources\Button_4\images\default_317_alot_music_mymusic.bmp (Adware.BHO) -> Quarantined and deleted successfully.
    C:\Documents and Settings\Agnes\Application Data\alot\Resources\Button_5\images\default_232_alot_mrkt_tv_play.bmp (Adware.BHO) -> Quarantined and deleted successfully.
    C:\Documents and Settings\Agnes\Application Data\alot\Resources\Shared\images\alot_brand.png (Adware.BHO) -> Quarantined and deleted successfully.
    C:\Documents and Settings\Agnes\Application Data\alot\TimerManager\TimerManager.xml (Adware.BHO) -> Quarantined and deleted successfully.
    C:\Documents and Settings\Agnes\Application Data\alot\TimerManager\TimerManager.xml.backup (Adware.BHO) -> Quarantined and deleted successfully.
    C:\Documents and Settings\Agnes\Application Data\alot\ToolbarSearch\ToolbarSearch.xml (Adware.BHO) -> Quarantined and deleted successfully.
    C:\Documents and Settings\Agnes\Application Data\alot\ToolbarSearch\ToolbarSearch.xml.backup (Adware.BHO) -> Quarantined and deleted successfully.
    C:\Documents and Settings\Agnes\Application Data\alot\Updater\Updater.xml (Adware.BHO) -> Quarantined and deleted successfully.
    C:\Documents and Settings\Agnes\Application Data\alot\Updater\Updater.xml.backup (Adware.BHO) -> Quarantined and deleted successfully.
     
    slylydaman,
    #3
  5. 2008/05/23
    Geri Lifetime Subscription

    Geri Inactive Alumni

    Joined:
    2003/03/02
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    7
    Geri,
    #4
  6. 2008/05/24
    slylydaman

    slylydaman Inactive Thread Starter

    Joined:
    2008/05/20
    Messages:
    12
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    Thanks again,

    Vers. was Norton Internet Security 2006

    I downloaded the appropriate remover and have gone thru the setup

    Below is the latest HijackThis report



    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 15:26:03, on 24/05/2008
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\csrss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
    C:\Program Files\Alwil Software\Avast4\ashServ.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Common Files\InterVideo\DeviceService\DevSvc.exe
    C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Kontiki\KService.exe
    C:\Program Files\Nero\Nero8\Nero BackItUp\NBService.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\IoctlSvc.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Spyware Doctor\pctsAuxs.exe
    C:\Program Files\Spyware Doctor\pctsSvc.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
    C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
    C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
    C:\WINDOWS\System32\alg.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
    C:\Program Files\abit\abit uGuru\AirPaceWifi.exe
    C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe
    C:\WINDOWS\system32\rundll32.exe
    C:\WINDOWS\RTHDCPL.EXE
    C:\WINDOWS\system32\wuauclt.exe
    C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
    C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
    C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
    C:\Program Files\Spyware Doctor\pctsTray.exe
    C:\Program Files\DAP\DAP.EXE
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Common Files\Nero\Lib\NMIndexStoreSvr.exe
    C:\Program Files\MSN Messenger\msnmsgr.exe
    C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
    C:\Program Files\Mozilla Firefox\firefox.exe
    C:\Program Files\Common Files\Nero\Lib\NMIndexingService.exe
    C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
    C:\Program Files\MSN Messenger\usnsvc.exe
    C:\Documents and Settings\Agnes\Desktop\HijackThis.exe
    C:\WINDOWS\system32\wbem\wmiprvse.exe

    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://go.microsoft.com/fwlink/?LinkId=74005
    O2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files\HP\Smart Web Printing\hpswp_printenhancer.dll
    O2 - BHO: HP Print Clips - {053F9267-DC04-4294-A72C-58F732D338C0} - C:\Program Files\HP\Smart Web Printing\hpswp_framework.dll
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
    O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
    O2 - BHO: InternetProgram - {88C9B3C7-06B6-5C05-CFEC-C09DBC10CC30} - C:\Program Files\InternetProgram\InternetProgram-2.dll (file missing)
    O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.1.1119.1736\swg.dll
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe "
    O4 - HKLM\..\Run: [SkyTel] SkyTel.EXE
    O4 - HKLM\..\Run: [PostCopy] C:\WINDOWS\system32\BELKIN\F5D5050\PostCopy.exe
    O4 - HKLM\..\Run: [AirPaceWifi] "C:\Program Files\abit\abit uGuru\AirPaceWifi.exe" -nogui
    O4 - HKLM\..\Run: [SpeedTouch USB Diagnostics] "C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe" /icon
    O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
    O4 - HKLM\..\Run: [4oD] "C:\Program Files\Kontiki\KHost.exe" -all
    O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
    O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
    O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN
    O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
    O4 - HKLM\..\Run: [UVS11 Preload] C:\Program Files\Ulead Systems\Ulead VideoStudio 11\uvPL.exe
    O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
    O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
    O4 - HKLM\..\Run: [ISTray] "C:\Program Files\Spyware Doctor\pctsTray.exe "
    O4 - HKLM\..\Run: [DownloadAccelerator] "C:\Program Files\DAP\DAP.EXE" /STARTUP
    O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [IndxStoreSvr_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Nero\Lib\NMIndexStoreSvr.exe" ASO-616B5711-6DAE-4795-A05F-39A1E5104020
    O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
    O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE')
    O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
    O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
    O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
    O8 - Extra context menu item: &Clean Traces - C:\Program Files\DAP\Privacy Package\dapcleanerie.htm
    O8 - Extra context menu item: &Download with &DAP - C:\Program Files\DAP\dapextie.htm
    O8 - Extra context menu item: Download &all with DAP - C:\Program Files\DAP\dapextie2.htm
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
    O9 - Extra button: HP Clipbook - {58ECB495-38F0-49cb-A538-10282ABF65E7} - C:\Program Files\HP\Smart Web Printing\hpswp_extensions.dll
    O9 - Extra button: HP Smart Select - {700259D7-1666-479a-93B1-3250410481E8} - C:\Program Files\HP\Smart Web Printing\hpswp_extensions.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} (DivXBrowserPlugin Object) - http://download.divx.com/player/DivXBrowserPlugin.cab
    O16 - DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} (get_atlcom Class) - http://www.adobe.com/products/acrobat/nos/gp.cab
    O17 - HKLM\System\CCS\Services\Tcpip\..\{F50981B9-4477-465C-AB66-8FF9E3373B98}: NameServer = 212.104.130.9 212.104.130.65
    O20 - AppInit_DLLs: C:\PROGRA~1\KASPER~1\KASPER~1\kloehk.dll
    O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    O23 - Service: Ares Chatroom server (AresChatServer) - Unknown owner - C:\Documents and Settings\Maxwell Owusu-Antwi\My Documents\Ares\chatServer.exe (file missing)
    O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
    O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
    O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
    O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
    O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
    O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
    O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
    O23 - Service: Capture Device Service - InterVideo Inc. - C:\Program Files\Common Files\InterVideo\DeviceService\DevSvc.exe
    O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
    O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: KService - Kontiki Inc. - C:\Program Files\Kontiki\KService.exe
    O23 - Service: Nero BackItUp Scheduler 3 - Nero AG - C:\Program Files\Nero\Nero8\Nero BackItUp\NBService.exe
    O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Nero\Lib\NMIndexingService.exe
    O23 - Service: PLFlash DeviceIoControl Service - Prolific Technology Inc. - C:\WINDOWS\system32\IoctlSvc.exe
    O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\pctsAuxs.exe
    O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\pctsSvc.exe
    O23 - Service: Ulead Burning Helper (UleadBurningHelper) - Ulead Systems, Inc. - C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe

    --
    End of file - 10116 bytes
     
    slylydaman,
    #5
  7. 2008/05/24
    Geri Lifetime Subscription

    Geri Inactive Alumni

    Joined:
    2003/03/02
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    4,580
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    7
    Hi slylydaman
    Your HJT log looks clean.

    Are you still getting the error message?

    Geri
     
    Geri,
    #6
  8. 2008/05/24
    slylydaman

    slylydaman Inactive Thread Starter

    Joined:
    2008/05/20
    Messages:
    12
    Likes Received:
    0
    Thanks alot Geri,


    I have not recieved it as yet and i have been on the pc/internet for 2hrs 38min

    One of my users accounts are not able to connect to the net

    i shall notify you asap if anything else does occur
     
    slylydaman,
    #7
  9. 2008/05/24
    Geri Lifetime Subscription

    Geri Inactive Alumni

    Joined:
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    7
    Hi slylydaman
    OK Good.

    Log into that account and run a HJT log and save it.

    Post it here, give it a name here so I know which account it is,

    How many accounts do you have? Each one should be checked.

    Geri
     
    Geri,
    #8
  10. 2008/05/24
    slylydaman

    slylydaman Inactive Thread Starter

    Joined:
    2008/05/20
    Messages:
    12
    Likes Received:
    0
    Just got another message

    Alltogether there are 7 user accounts

    A - This is the account that i started this thread off for -which i cannot connect to the net via - ADDED HIJACK THIS
    E - This account is hardly ever used
    G - This is the account that im using to connect via the net - ADDED HIJACK THIS
    J - This account is used weekly - ADDED HIJACK THIS
    L - This account is hardly ever used
    LAW - This account is hardly ever used - ADDED HIJACK THIS
    M -This account is used weekly

    i have added a image of the exact technical message that win 32 told me

    [​IMG]

    and then i ran a HijackThis FOR ACCOUNT G


    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 20:12:47, on 24/05/2008
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\csrss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
    C:\Program Files\Alwil Software\Avast4\ashServ.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Common Files\InterVideo\DeviceService\DevSvc.exe
    C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Kontiki\KService.exe
    C:\Program Files\Nero\Nero8\Nero BackItUp\NBService.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\IoctlSvc.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Spyware Doctor\pctsAuxs.exe
    C:\Program Files\Spyware Doctor\pctsSvc.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
    C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
    C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
    C:\WINDOWS\System32\alg.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
    C:\Program Files\abit\abit uGuru\AirPaceWifi.exe
    C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe
    C:\WINDOWS\system32\rundll32.exe
    C:\WINDOWS\RTHDCPL.EXE
    C:\WINDOWS\system32\wuauclt.exe
    C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
    C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
    C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
    C:\Program Files\Spyware Doctor\pctsTray.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Common Files\Nero\Lib\NMIndexStoreSvr.exe
    C:\Program Files\MSN Messenger\msnmsgr.exe
    C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
    C:\Program Files\Common Files\Nero\Lib\NMIndexingService.exe
    C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
    C:\Program Files\MSN Messenger\usnsvc.exe
    C:\Program Files\DAP\DAP.exe
    C:\Program Files\Windows Media Player\wmplayer.exe
    C:\WINDOWS\system32\dwwin.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Documents and Settings\Agnes\Desktop\HijackThis.exe
    C:\WINDOWS\system32\wbem\wmiprvse.exe

    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://go.microsoft.com/fwlink/?LinkId=74005
    O2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files\HP\Smart Web Printing\hpswp_printenhancer.dll
    O2 - BHO: HP Print Clips - {053F9267-DC04-4294-A72C-58F732D338C0} - C:\Program Files\HP\Smart Web Printing\hpswp_framework.dll
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
    O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
    O2 - BHO: InternetProgram - {88C9B3C7-06B6-5C05-CFEC-C09DBC10CC30} - C:\Program Files\InternetProgram\InternetProgram-2.dll (file missing)
    O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.1.1119.1736\swg.dll
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe "
    O4 - HKLM\..\Run: [SkyTel] SkyTel.EXE
    O4 - HKLM\..\Run: [PostCopy] C:\WINDOWS\system32\BELKIN\F5D5050\PostCopy.exe
    O4 - HKLM\..\Run: [AirPaceWifi] "C:\Program Files\abit\abit uGuru\AirPaceWifi.exe" -nogui
    O4 - HKLM\..\Run: [SpeedTouch USB Diagnostics] "C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe" /icon
    O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
    O4 - HKLM\..\Run: [4oD] "C:\Program Files\Kontiki\KHost.exe" -all
    O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
    O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
    O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN
    O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
    O4 - HKLM\..\Run: [UVS11 Preload] C:\Program Files\Ulead Systems\Ulead VideoStudio 11\uvPL.exe
    O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
    O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
    O4 - HKLM\..\Run: [ISTray] "C:\Program Files\Spyware Doctor\pctsTray.exe "
    O4 - HKLM\..\Run: [DownloadAccelerator] "C:\Program Files\DAP\DAP.EXE" /STARTUP
    O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [IndxStoreSvr_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Nero\Lib\NMIndexStoreSvr.exe" ASO-616B5711-6DAE-4795-A05F-39A1E5104020
    O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
    O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE')
    O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
    O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
    O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
    O8 - Extra context menu item: &Clean Traces - C:\Program Files\DAP\Privacy Package\dapcleanerie.htm
    O8 - Extra context menu item: &Download with &DAP - C:\Program Files\DAP\dapextie.htm
    O8 - Extra context menu item: Download &all with DAP - C:\Program Files\DAP\dapextie2.htm
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
    O9 - Extra button: HP Clipbook - {58ECB495-38F0-49cb-A538-10282ABF65E7} - C:\Program Files\HP\Smart Web Printing\hpswp_extensions.dll
    O9 - Extra button: HP Smart Select - {700259D7-1666-479a-93B1-3250410481E8} - C:\Program Files\HP\Smart Web Printing\hpswp_extensions.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} (DivXBrowserPlugin Object) - http://download.divx.com/player/DivXBrowserPlugin.cab
    O16 - DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} (get_atlcom Class) - http://www.adobe.com/products/acrobat/nos/gp.cab
    O17 - HKLM\System\CCS\Services\Tcpip\..\{F50981B9-4477-465C-AB66-8FF9E3373B98}: NameServer = 212.104.130.9 212.104.130.65
    O20 - AppInit_DLLs: C:\PROGRA~1\KASPER~1\KASPER~1\kloehk.dll
    O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    O23 - Service: Ares Chatroom server (AresChatServer) - Unknown owner - C:\Documents and Settings\Maxwell Owusu-Antwi\My Documents\Ares\chatServer.exe (file missing)
    O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
    O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
    O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
    O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
    O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
    O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
    O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
    O23 - Service: Capture Device Service - InterVideo Inc. - C:\Program Files\Common Files\InterVideo\DeviceService\DevSvc.exe
    O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
    O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: KService - Kontiki Inc. - C:\Program Files\Kontiki\KService.exe
    O23 - Service: Nero BackItUp Scheduler 3 - Nero AG - C:\Program Files\Nero\Nero8\Nero BackItUp\NBService.exe
    O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Nero\Lib\NMIndexingService.exe
    O23 - Service: PLFlash DeviceIoControl Service - Prolific Technology Inc. - C:\WINDOWS\system32\IoctlSvc.exe
    O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\pctsAuxs.exe
    O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\pctsSvc.exe
    O23 - Service: Ulead Burning Helper (UleadBurningHelper) - Ulead Systems, Inc. - C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe

    --
    End of file - 10153 bytes


    Also i thought id show you a image of what my desktop looks like after win32 wins and takes over my pc :(

    [​IMG]

    i did all of this b4 i went to restart my pc, after i restarted my pc there was a notification of windows updates - i dont think any of them installed

    here is the notification of the ones which did not install

    [​IMG]

    ps - yea very dumb "slylydaman" just noticed i should of scrolled down and showed u them all - from the size of the scrowl tab im sure u will have an idea as to how much things dont even install on updates - i wonder if this adds to the problems

    Here are the rest of the HijackThis logs for the remainding 6 Accounts

    ACCOUNT A

    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 20:46:49, on 24/05/2008
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\csrss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
    C:\Program Files\Alwil Software\Avast4\ashServ.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Common Files\InterVideo\DeviceService\DevSvc.exe
    C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Kontiki\KService.exe
    C:\Program Files\Nero\Nero8\Nero BackItUp\NBService.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\IoctlSvc.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Spyware Doctor\pctsAuxs.exe
    C:\Program Files\Spyware Doctor\pctsSvc.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
    C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
    C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
    C:\WINDOWS\System32\alg.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
    C:\Program Files\abit\abit uGuru\AirPaceWifi.exe
    C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe
    C:\WINDOWS\system32\rundll32.exe
    C:\WINDOWS\RTHDCPL.EXE
    C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
    C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
    C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Common Files\Nero\Lib\NMIndexStoreSvr.exe
    C:\Program Files\MSN Messenger\msnmsgr.exe
    C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
    C:\Program Files\Common Files\Nero\Lib\NMIndexingService.exe
    C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
    C:\Program Files\Mozilla Firefox\firefox.exe
    C:\Program Files\MSN Messenger\usnsvc.exe
    C:\WINDOWS\system32\mspaint.exe
    C:\WINDOWS\system32\csrss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
    C:\Program Files\abit\abit uGuru\AirPaceWifi.exe
    C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe
    C:\WINDOWS\system32\rundll32.exe
    C:\Program Files\Kontiki\KHost.exe
    C:\WINDOWS\RTHDCPL.EXE
    C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
    C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
    C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
    C:\Program Files\Spyware Doctor\pctsTray.exe
    C:\Program Files\DAP\DAP.EXE
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\WINDOWS\system32\rundll32.exe
    C:\Program Files\Common Files\Nero\Lib\NMIndexStoreSvr.exe
    C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
    C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
    C:\Documents and Settings\Agnes\Desktop\HijackThis.exe
    C:\WINDOWS\system32\wbem\wmiprvse.exe

    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://go.microsoft.com/fwlink/?LinkId=74005
    O2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files\HP\Smart Web Printing\hpswp_printenhancer.dll
    O2 - BHO: HP Print Clips - {053F9267-DC04-4294-A72C-58F732D338C0} - C:\Program Files\HP\Smart Web Printing\hpswp_framework.dll
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
    O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
    O2 - BHO: InternetProgram - {88C9B3C7-06B6-5C05-CFEC-C09DBC10CC30} - C:\Program Files\InternetProgram\InternetProgram-2.dll (file missing)
    O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.1.1119.1736\swg.dll
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe "
    O4 - HKLM\..\Run: [SkyTel] SkyTel.EXE
    O4 - HKLM\..\Run: [PostCopy] C:\WINDOWS\system32\BELKIN\F5D5050\PostCopy.exe
    O4 - HKLM\..\Run: [AirPaceWifi] "C:\Program Files\abit\abit uGuru\AirPaceWifi.exe" -nogui
    O4 - HKLM\..\Run: [SpeedTouch USB Diagnostics] "C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe" /icon
    O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
    O4 - HKLM\..\Run: [4oD] "C:\Program Files\Kontiki\KHost.exe" -all
    O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
    O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
    O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN
    O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
    O4 - HKLM\..\Run: [UVS11 Preload] C:\Program Files\Ulead Systems\Ulead VideoStudio 11\uvPL.exe
    O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
    O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
    O4 - HKLM\..\Run: [ISTray] "C:\Program Files\Spyware Doctor\pctsTray.exe "
    O4 - HKLM\..\Run: [DownloadAccelerator] "C:\Program Files\DAP\DAP.EXE" /STARTUP
    O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [IndxStoreSvr_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Nero\Lib\NMIndexStoreSvr.exe" ASO-616B5711-6DAE-4795-A05F-39A1E5104020
    O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE')
    O4 - HKUS\S-1-5-21-1659004503-152049171-839522115-1009\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe (User 'Genevieve')
    O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
    O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
    O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
    O8 - Extra context menu item: &Clean Traces - C:\Program Files\DAP\Privacy Package\dapcleanerie.htm
    O8 - Extra context menu item: &Download with &DAP - C:\Program Files\DAP\dapextie.htm
    O8 - Extra context menu item: Download &all with DAP - C:\Program Files\DAP\dapextie2.htm
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
    O9 - Extra button: HP Clipbook - {58ECB495-38F0-49cb-A538-10282ABF65E7} - C:\Program Files\HP\Smart Web Printing\hpswp_extensions.dll
    O9 - Extra button: HP Smart Select - {700259D7-1666-479a-93B1-3250410481E8} - C:\Program Files\HP\Smart Web Printing\hpswp_extensions.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} (DivXBrowserPlugin Object) - http://download.divx.com/player/DivXBrowserPlugin.cab
    O16 - DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} (get_atlcom Class) - http://www.adobe.com/products/acrobat/nos/gp.cab
    O17 - HKLM\System\CCS\Services\Tcpip\..\{F50981B9-4477-465C-AB66-8FF9E3373B98}: NameServer = 212.104.130.9 212.104.130.65
    O20 - AppInit_DLLs: C:\PROGRA~1\KASPER~1\KASPER~1\kloehk.dll
    O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    O23 - Service: Ares Chatroom server (AresChatServer) - Unknown owner - C:\Documents and Settings\Maxwell Owusu-Antwi\My Documents\Ares\chatServer.exe (file missing)
    O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
    O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
    O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
    O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
    O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
    O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
    O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
    O23 - Service: Capture Device Service - InterVideo Inc. - C:\Program Files\Common Files\InterVideo\DeviceService\DevSvc.exe
    O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
    O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: KService - Kontiki Inc. - C:\Program Files\Kontiki\KService.exe
    O23 - Service: Nero BackItUp Scheduler 3 - Nero AG - C:\Program Files\Nero\Nero8\Nero BackItUp\NBService.exe
    O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Nero\Lib\NMIndexingService.exe
    O23 - Service: PLFlash DeviceIoControl Service - Prolific Technology Inc. - C:\WINDOWS\system32\IoctlSvc.exe
    O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\pctsAuxs.exe
    O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\pctsSvc.exe
    O23 - Service: Ulead Burning Helper (UleadBurningHelper) - Ulead Systems, Inc. - C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe

    --
    End of file - 11035 bytes

    ACCOUNT LAW - HARDLY USED - IF EVER USED

    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 20:46:49, on 24/05/2008
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\csrss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
    C:\Program Files\Alwil Software\Avast4\ashServ.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Common Files\InterVideo\DeviceService\DevSvc.exe
    C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Kontiki\KService.exe
    C:\Program Files\Nero\Nero8\Nero BackItUp\NBService.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\IoctlSvc.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Spyware Doctor\pctsAuxs.exe
    C:\Program Files\Spyware Doctor\pctsSvc.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
    C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
    C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
    C:\WINDOWS\System32\alg.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
    C:\Program Files\abit\abit uGuru\AirPaceWifi.exe
    C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe
    C:\WINDOWS\system32\rundll32.exe
    C:\WINDOWS\RTHDCPL.EXE
    C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
    C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
    C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Common Files\Nero\Lib\NMIndexStoreSvr.exe
    C:\Program Files\MSN Messenger\msnmsgr.exe
    C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
    C:\Program Files\Common Files\Nero\Lib\NMIndexingService.exe
    C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
    C:\Program Files\Mozilla Firefox\firefox.exe
    C:\Program Files\MSN Messenger\usnsvc.exe
    C:\WINDOWS\system32\mspaint.exe
    C:\WINDOWS\system32\csrss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
    C:\Program Files\abit\abit uGuru\AirPaceWifi.exe
    C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe
    C:\WINDOWS\system32\rundll32.exe
    C:\Program Files\Kontiki\KHost.exe
    C:\WINDOWS\RTHDCPL.EXE
    C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
    C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
    C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
    C:\Program Files\Spyware Doctor\pctsTray.exe
    C:\Program Files\DAP\DAP.EXE
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\WINDOWS\system32\rundll32.exe
    C:\Program Files\Common Files\Nero\Lib\NMIndexStoreSvr.exe
    C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
    C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
    C:\Documents and Settings\Agnes\Desktop\HijackThis.exe
    C:\WINDOWS\system32\wbem\wmiprvse.exe

    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://go.microsoft.com/fwlink/?LinkId=74005
    O2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files\HP\Smart Web Printing\hpswp_printenhancer.dll
    O2 - BHO: HP Print Clips - {053F9267-DC04-4294-A72C-58F732D338C0} - C:\Program Files\HP\Smart Web Printing\hpswp_framework.dll
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
    O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
    O2 - BHO: InternetProgram - {88C9B3C7-06B6-5C05-CFEC-C09DBC10CC30} - C:\Program Files\InternetProgram\InternetProgram-2.dll (file missing)
    O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.1.1119.1736\swg.dll
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe "
    O4 - HKLM\..\Run: [SkyTel] SkyTel.EXE
    O4 - HKLM\..\Run: [PostCopy] C:\WINDOWS\system32\BELKIN\F5D5050\PostCopy.exe
    O4 - HKLM\..\Run: [AirPaceWifi] "C:\Program Files\abit\abit uGuru\AirPaceWifi.exe" -nogui
    O4 - HKLM\..\Run: [SpeedTouch USB Diagnostics] "C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe" /icon
    O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
    O4 - HKLM\..\Run: [4oD] "C:\Program Files\Kontiki\KHost.exe" -all
    O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
    O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
    O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN
    O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
    O4 - HKLM\..\Run: [UVS11 Preload] C:\Program Files\Ulead Systems\Ulead VideoStudio 11\uvPL.exe
    O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
    O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
    O4 - HKLM\..\Run: [ISTray] "C:\Program Files\Spyware Doctor\pctsTray.exe "
    O4 - HKLM\..\Run: [DownloadAccelerator] "C:\Program Files\DAP\DAP.EXE" /STARTUP
    O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [IndxStoreSvr_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Nero\Lib\NMIndexStoreSvr.exe" ASO-616B5711-6DAE-4795-A05F-39A1E5104020
    O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE')
    O4 - HKUS\S-1-5-21-1659004503-152049171-839522115-1009\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe (User 'Genevieve')
    O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
    O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
    O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
    O8 - Extra context menu item: &Clean Traces - C:\Program Files\DAP\Privacy Package\dapcleanerie.htm
    O8 - Extra context menu item: &Download with &DAP - C:\Program Files\DAP\dapextie.htm
    O8 - Extra context menu item: Download &all with DAP - C:\Program Files\DAP\dapextie2.htm
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
    O9 - Extra button: HP Clipbook - {58ECB495-38F0-49cb-A538-10282ABF65E7} - C:\Program Files\HP\Smart Web Printing\hpswp_extensions.dll
    O9 - Extra button: HP Smart Select - {700259D7-1666-479a-93B1-3250410481E8} - C:\Program Files\HP\Smart Web Printing\hpswp_extensions.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} (DivXBrowserPlugin Object) - http://download.divx.com/player/DivXBrowserPlugin.cab
    O16 - DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} (get_atlcom Class) - http://www.adobe.com/products/acrobat/nos/gp.cab
    O17 - HKLM\System\CCS\Services\Tcpip\..\{F50981B9-4477-465C-AB66-8FF9E3373B98}: NameServer = 212.104.130.9 212.104.130.65
    O20 - AppInit_DLLs: C:\PROGRA~1\KASPER~1\KASPER~1\kloehk.dll
    O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    O23 - Service: Ares Chatroom server (AresChatServer) - Unknown owner - C:\Documents and Settings\Maxwell Owusu-Antwi\My Documents\Ares\chatServer.exe (file missing)
    O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
    O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
    O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
    O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
    O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
    O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
    O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
    O23 - Service: Capture Device Service - InterVideo Inc. - C:\Program Files\Common Files\InterVideo\DeviceService\DevSvc.exe
    O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
    O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: KService - Kontiki Inc. - C:\Program Files\Kontiki\KService.exe
    O23 - Service: Nero BackItUp Scheduler 3 - Nero AG - C:\Program Files\Nero\Nero8\Nero BackItUp\NBService.exe
    O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Nero\Lib\NMIndexingService.exe
    O23 - Service: PLFlash DeviceIoControl Service - Prolific Technology Inc. - C:\WINDOWS\system32\IoctlSvc.exe
    O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\pctsAuxs.exe
    O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\pctsSvc.exe
    O23 - Service: Ulead Burning Helper (UleadBurningHelper) - Ulead Systems, Inc. - C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe

    --
    End of file - 11035 bytes
     
    slylydaman,
    #9
  11. 2008/05/24
    slylydaman

    slylydaman Inactive Thread Starter

    Joined:
    2008/05/20
    Messages:
    12
    Likes Received:
    0
    last hijackthis cut off in previous post reply

    ACCOUNT J

    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 20:44:39, on 5/24/2008
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\csrss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
    C:\Program Files\Alwil Software\Avast4\ashServ.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Common Files\InterVideo\DeviceService\DevSvc.exe
    C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Kontiki\KService.exe
    C:\Program Files\Nero\Nero8\Nero BackItUp\NBService.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\IoctlSvc.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Spyware Doctor\pctsAuxs.exe
    C:\Program Files\Spyware Doctor\pctsSvc.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
    C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
    C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
    C:\WINDOWS\System32\alg.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
    C:\Program Files\abit\abit uGuru\AirPaceWifi.exe
    C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe
    C:\WINDOWS\system32\rundll32.exe
    C:\WINDOWS\RTHDCPL.EXE
    C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
    C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
    C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Common Files\Nero\Lib\NMIndexStoreSvr.exe
    C:\Program Files\MSN Messenger\msnmsgr.exe
    C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
    C:\Program Files\Common Files\Nero\Lib\NMIndexingService.exe
    C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
    C:\Program Files\Mozilla Firefox\firefox.exe
    C:\Program Files\MSN Messenger\usnsvc.exe
    C:\WINDOWS\system32\mspaint.exe
    C:\WINDOWS\system32\csrss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
    C:\Program Files\abit\abit uGuru\AirPaceWifi.exe
    C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe
    C:\WINDOWS\system32\rundll32.exe
    C:\Program Files\Kontiki\KHost.exe
    C:\WINDOWS\RTHDCPL.EXE
    C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
    C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
    C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
    C:\Program Files\Spyware Doctor\pctsTray.exe
    C:\Program Files\DAP\DAP.EXE
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
    C:\Program Files\Common Files\Nero\Lib\NMIndexStoreSvr.exe
    C:\PROGRA~1\MSNMES~1\msnmsgr.exe
    C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
    C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
    C:\Documents and Settings\Agnes\Desktop\HijackThis.exe
    C:\WINDOWS\system32\wbem\wmiprvse.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://go.microsoft.com/fwlink/?LinkId=69157
    O2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files\HP\Smart Web Printing\hpswp_printenhancer.dll
    O2 - BHO: HP Print Clips - {053F9267-DC04-4294-A72C-58F732D338C0} - C:\Program Files\HP\Smart Web Printing\hpswp_framework.dll
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
    O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
    O2 - BHO: InternetProgram - {88C9B3C7-06B6-5C05-CFEC-C09DBC10CC30} - C:\Program Files\InternetProgram\InternetProgram-2.dll (file missing)
    O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.1.1119.1736\swg.dll
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe "
    O4 - HKLM\..\Run: [SkyTel] SkyTel.EXE
    O4 - HKLM\..\Run: [PostCopy] C:\WINDOWS\system32\BELKIN\F5D5050\PostCopy.exe
    O4 - HKLM\..\Run: [AirPaceWifi] "C:\Program Files\abit\abit uGuru\AirPaceWifi.exe" -nogui
    O4 - HKLM\..\Run: [SpeedTouch USB Diagnostics] "C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe" /icon
    O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
    O4 - HKLM\..\Run: [4oD] "C:\Program Files\Kontiki\KHost.exe" -all
    O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
    O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
    O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN
    O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
    O4 - HKLM\..\Run: [UVS11 Preload] C:\Program Files\Ulead Systems\Ulead VideoStudio 11\uvPL.exe
    O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
    O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
    O4 - HKLM\..\Run: [ISTray] "C:\Program Files\Spyware Doctor\pctsTray.exe "
    O4 - HKLM\..\Run: [DownloadAccelerator] "C:\Program Files\DAP\DAP.EXE" /STARTUP
    O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
    O4 - HKCU\..\Run: [IndxStoreSvr_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Nero\Lib\NMIndexStoreSvr.exe" ASO-616B5711-6DAE-4795-A05F-39A1E5104020
    O4 - HKCU\..\Run: [ntuser] C:\WINDOWS\system32\drivers\spools.exe
    O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE')
    O4 - HKUS\S-1-5-21-1659004503-152049171-839522115-1009\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe (User 'Genevieve')
    O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
    O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
    O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
    O8 - Extra context menu item: &Clean Traces - C:\Program Files\DAP\Privacy Package\dapcleanerie.htm
    O8 - Extra context menu item: &Download with &DAP - C:\Program Files\DAP\dapextie.htm
    O8 - Extra context menu item: Download &all with DAP - C:\Program Files\DAP\dapextie2.htm
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
    O9 - Extra button: HP Clipbook - {58ECB495-38F0-49cb-A538-10282ABF65E7} - C:\Program Files\HP\Smart Web Printing\hpswp_extensions.dll
    O9 - Extra button: HP Smart Select - {700259D7-1666-479a-93B1-3250410481E8} - C:\Program Files\HP\Smart Web Printing\hpswp_extensions.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} (DivXBrowserPlugin Object) - http://download.divx.com/player/DivXBrowserPlugin.cab
    O16 - DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} (get_atlcom Class) - http://www.adobe.com/products/acrobat/nos/gp.cab
    O17 - HKLM\System\CCS\Services\Tcpip\..\{F50981B9-4477-465C-AB66-8FF9E3373B98}: NameServer = 212.104.130.9 212.104.130.65
    O20 - AppInit_DLLs: C:\PROGRA~1\KASPER~1\KASPER~1\kloehk.dll
    O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    O23 - Service: Ares Chatroom server (AresChatServer) - Unknown owner - C:\Documents and Settings\Maxwell Owusu-Antwi\My Documents\Ares\chatServer.exe (file missing)
    O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
    O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
    O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
    O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
    O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
    O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
    O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
    O23 - Service: Capture Device Service - InterVideo Inc. - C:\Program Files\Common Files\InterVideo\DeviceService\DevSvc.exe
    O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
    O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: KService - Kontiki Inc. - C:\Program Files\Kontiki\KService.exe
    O23 - Service: Nero BackItUp Scheduler 3 - Nero AG - C:\Program Files\Nero\Nero8\Nero BackItUp\NBService.exe
    O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Nero\Lib\NMIndexingService.exe
    O23 - Service: PLFlash DeviceIoControl Service - Prolific Technology Inc. - C:\WINDOWS\system32\IoctlSvc.exe
    O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\pctsAuxs.exe
    O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\pctsSvc.exe
    O23 - Service: Ulead Burning Helper (UleadBurningHelper) - Ulead Systems, Inc. - C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe

    --
    End of file - 11219 bytes
     
    slylydaman,
    #10
  12. 2008/05/24
    Geri Lifetime Subscription

    Geri Inactive Alumni

    Joined:
    2003/03/02
    Messages:
    4,580
    Likes Received:
    7
    Hi slylydaman
    OK I hope you remeber which account is which. :p

    You need to log into ACCOUNT J.

    Then do this from that account.

    Download SDFix and save it to your Desktop.

    Double click SDFix.exe and it will extract the files to %systemdrive%
    (Drive that contains the Windows Directory, typically C:\SDFix)

    Please then reboot your computer in Safe Mode by doing the following :
    • Restart your computer
    • After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually;
    • Instead of Windows loading as normal, the Advanced Options Menu should appear;
    • Select the first option, to run Windows in Safe Mode, then press Enter.
    • Choose your usual account.
    • Open the extracted SDFix folder and double click RunThis.bat to start the script.
    • Type Y to begin the cleanup process.
    • It will remove any Trojan Services and Registry Entries that it finds then prompt you to press any key to Reboot.
    • Press any Key and it will restart the PC.
    • When the PC restarts the Fixtool will run again and complete the removal process then display Finished, press any key to end the script and load your desktop icons.
    • Once the desktop icons load the SDFix report will open on screen and also save into the SDFix folder as Report.txt
      (Report.txt will also be copied to Clipboard ready for posting back on the forum).
    • Finally paste the contents of the Report.txt back on the forum with a new HijackThis log

    Thanks
    Geri
     
    Geri,
    #11

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