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Inactive Frequent Freeze and (Not Responding) w Win7

Discussion in 'Malware and Virus Removal Archive' started by m3ow, 2010/01/12.

  1. 2010/01/12
    m3ow

    m3ow Inactive Thread Starter

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    [Inactive] Frequent Freeze and (Not Responding) w Win7

    Hi, been quite some time never come back to this site.
    I bought parts and made up this pc since months back.
    So far as i use this win7 quite some time and i don't have any issue with my pc.

    Till 1st week of January, my computer gets lag, frequent freeze between 2mins, and any application like My Computer, Libraries, IE... the whole thing freeze (but my cursor is movable) and the word (Not Responding) will appear. And between a minute, i goes smooth. After 2 min, it freeze again.
    I suspect it would be some Malware since i don't have any Anti Virus or Anti Spyware install. I install MALWAREBYTES and run a scan and found something with a word with Hi-Jack there. After i quarantine it, it gives me the same result. I don't see anything in 2nd scan and with spybot.
    :(
    I reformat and it gives me the same result. And there is nothing comes out after scanning.
    :mad:
    I full-format (this time is clean and full because include the recovery) this time and still gives me the same result. Tried some research in google and no positive result and i just think back of this site. btw... currently no anti virus or anti-spyware install.
    :confused:
    Btw, moment ago when i web surfing in BBS, my whole pc HANG and freeze and my cursor and alt-tab-del is not working and top left of my screen come out red boxes as big as 4 icon in desktop. hope this helps.

    edit : and yes, i did try to clean up all the dust in my pc, plug properly the ram and video card.

    below are my dds.


    DDS (Ver_09-12-01.01) - NTFSx86
    Run by m3ow at 3:56:34.98 on Wed 13/01/2010
    Internet Explorer: 8.0.7600.16385
    Microsoft Windows 7 Home Premium 6.1.7600.0.1252.60.1033.18.3062.2506 [GMT 8:00]


    ============== Running Processes ===============

    C:\Windows\system32\wininit.exe
    C:\Windows\system32\lsm.exe
    C:\Windows\system32\svchost.exe -k DcomLaunch
    C:\Windows\system32\svchost.exe -k RPCSS
    C:\Windows\system32\atiesrxx.exe
    C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
    C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
    C:\Windows\system32\svchost.exe -k netsvcs
    C:\Windows\system32\svchost.exe -k LocalService
    C:\Windows\system32\svchost.exe -k NetworkService
    C:\Windows\System32\spoolsv.exe
    C:\Windows\system32\atieclxx.exe
    C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
    C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
    C:\Windows\system32\taskhost.exe
    C:\Windows\system32\Dwm.exe
    C:\Windows\Explorer.EXE
    C:\Windows\system32\SearchIndexer.exe
    C:\Windows\System32\svchost.exe -k LocalServicePeerNet
    C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe
    C:\Windows\system32\sppsvc.exe
    C:\Program Files\Windows Media Player\wmpnetwk.exe
    C:\Windows\System32\svchost.exe -k secsvcs
    C:\Windows\system32\AUDIODG.EXE
    C:\Windows\system32\wuauclt.exe
    C:\Windows\system32\SearchProtocolHost.exe
    C:\Windows\system32\SearchFilterHost.exe
    C:\Windows\system32\DllHost.exe
    C:\Windows\system32\DllHost.exe
    C:\Users\m3ow\Desktop\dds.scr
    C:\Windows\system32\conhost.exe
    C:\Windows\system32\wbem\wmiprvse.exe

    ============== Pseudo HJT Report ===============

    uStart Page = hxxp://www.google.com.my/
    mRun: [StartCCC] "c:\program files\ati technologies\ati.ace\core-static\CLIStart.exe" MSRun
    mRun: [ATICustomerCare] "c:\program files\ati\aticustomercare\ATICustomerCare.exe "
    mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)
    mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
    mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
    DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab

    ============= SERVICES / DRIVERS ===============

    R2 AMD External Events Utility;AMD External Events Utility;c:\windows\system32\atiesrxx.exe [2009-11-25 172032]
    R3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\drivers\Rt86win7.sys [2009-6-11 139776]
    S3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;c:\windows\system32\drivers\b57nd60x.sys [2009-7-14 229888]

    =============== Created Last 30 ================

    2010-01-12 19:36:47 161742451 ----a-w- c:\windows\MEMORY.DMP
    2010-01-12 14:19:35 0 d-----w- c:\program files\Western Digital Corporation
    2010-01-12 13:49:50 195456 ------w- c:\windows\system32\MpSigStub.exe
    2010-01-12 03:40:56 0 d-----w- c:\windows\Panther
    2010-01-11 20:34:06 257024 ----a-w- c:\windows\system32\msv1_0.dll
    2010-01-11 20:26:03 2048 ----a-w- c:\windows\system32\tzres.dll
    2010-01-11 19:10:26 34816 ----a-w- c:\windows\system32\msasn1.dll
    2010-01-11 19:09:38 728648 ----a-w- c:\windows\system32\drivers\dxgkrnl.sys
    2010-01-11 19:09:37 71168 ----a-w- c:\windows\system32\fontsub.dll
    2010-01-11 19:09:37 507568 ----a-w- c:\windows\system32\winload.exe
    2010-01-11 19:09:37 442920 ----a-w- c:\windows\system32\winresume.exe
    2010-01-11 19:09:37 293888 ----a-w- c:\windows\system32\atmfd.dll
    2010-01-11 19:09:37 2613248 ----a-w- c:\windows\explorer.exe
    2010-01-11 19:09:37 1320960 ----a-w- c:\windows\system32\CertEnroll.dll
    2010-01-11 19:09:37 12625408 ----a-w- c:\windows\system32\wmploc.DLL
    2010-01-11 19:09:37 108544 ----a-w- c:\windows\system32\t2embed.dll
    2010-01-11 13:55:34 0 d-----w- c:\programdata\ATI
    2010-01-11 13:50:36 0 ----a-w- c:\windows\ativpsrm.bin
    2010-01-11 13:41:00 0 d-----w- c:\program files\common files\ATI Technologies
    2010-01-11 13:31:56 0 d-----w- c:\program files\ATI
    2010-01-11 13:31:28 0 d-----w- c:\program files\ATI Technologies
    2010-01-11 13:29:40 0 d-----w- C:\ATI
    2010-01-11 12:53:27 0 d-sh--w- c:\windows\Installer
    2010-01-11 12:27:34 713888 ----a-w- c:\windows\system32\PerfStringBackup.INI
    2010-01-11 12:26:48 0 d-----w- c:\windows\system32\wbem\Performance
    2010-01-11 12:20:55 0 d-sh--w- C:\Recovery

    ==================== Find3M ====================

    2009-11-25 03:51:32 5143552 ----a-w- c:\windows\system32\drivers\atikmdag.sys
    2009-11-25 03:18:02 446464 ----a-w- c:\windows\system32\ATIDEMGX.dll
    2009-11-25 03:17:34 368640 ----a-w- c:\windows\system32\atieclxx.exe
    2009-11-25 03:17:04 172032 ----a-w- c:\windows\system32\atiesrxx.exe
    2009-11-25 03:15:46 159744 ----a-w- c:\windows\system32\atitmmxx.dll
    2009-11-25 03:15:28 356352 ----a-w- c:\windows\system32\atipdlxx.dll
    2009-11-25 03:15:14 274432 ----a-w- c:\windows\system32\Oemdspif.dll
    2009-11-25 03:15:04 11776 ----a-w- c:\windows\system32\atimuixx.dll
    2009-11-25 03:14:58 43520 ----a-w- c:\windows\system32\ati2edxx.dll
    2009-11-25 03:12:12 3055616 ----a-w- c:\windows\system32\atidxx32.dll
    2009-11-25 02:55:58 3617792 ----a-w- c:\windows\system32\atiumdag.dll
    2009-11-25 02:44:56 13487616 ----a-w- c:\windows\system32\atioglxx.dll
    2009-11-25 02:37:58 2899968 ----a-w- c:\windows\system32\atiumdva.dll
    2009-11-25 02:25:38 52224 ----a-w- c:\windows\system32\atimpc32.dll
    2009-11-25 02:25:38 52224 ----a-w- c:\windows\system32\amdpcom32.dll
    2009-11-25 02:25:06 225280 ----a-w- c:\windows\system32\atiadlxx.dll
    2009-11-25 02:21:52 53248 ----a-w- c:\windows\system32\aticalrt.dll
    2009-11-25 02:21:36 53248 ----a-w- c:\windows\system32\aticalcl.dll
    2009-11-25 02:20:26 3629056 ----a-w- c:\windows\system32\aticaldd.dll
    2009-11-25 02:10:14 53248 ----a-w- c:\windows\system32\drivers\ati2erec.dll
    2009-10-22 15:59:00 196565 ----a-w- c:\windows\system32\atiicdxx.dat
    2009-07-14 04:56:42 31548 ----a-w- c:\windows\inf\perflib\0409\perfd.dat
    2009-07-14 04:56:42 31548 ----a-w- c:\windows\inf\perflib\0409\perfc.dat
    2009-07-14 04:56:42 291294 ----a-w- c:\windows\inf\perflib\0409\perfi.dat
    2009-07-14 04:56:42 291294 ----a-w- c:\windows\inf\perflib\0409\perfh.dat
    2009-07-14 04:41:57 174 --sha-w- c:\program files\desktop.ini
    2009-07-14 00:34:40 291294 ----a-w- c:\windows\inf\perflib\0000\perfi.dat
    2009-07-14 00:34:40 291294 ----a-w- c:\windows\inf\perflib\0000\perfh.dat
    2009-07-14 00:34:38 31548 ----a-w- c:\windows\inf\perflib\0000\perfd.dat
    2009-07-14 00:34:38 31548 ----a-w- c:\windows\inf\perflib\0000\perfc.dat
    2009-06-10 21:26:35 9633792 --sha-r- c:\windows\fonts\StaticCache.dat
    2009-07-14 01:14:45 396800 --sha-w- c:\windows\winsxs\x86_microsoft-windows-mail-app_31bf3856ad364e35_6.1.7600.16385_none_f12e83abb108c86c\WinMail.exe

    ============= FINISH: 3:58:34.45 ===============

    now attach


    UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
    IF REQUESTED, ZIP IT UP & ATTACH IT

    DDS (Ver_09-12-01.01)

    Microsoft Windows 7 Home Premium
    Boot Device: \Device\HarddiskVolume1
    Install Date: 11/1/2010 8:22:20 PM
    System Uptime: 13/1/2010 3:35:59 AM (0 hours ago)

    Motherboard: MSI | | P55-GD80 (MS-7581)
    Processor: Intel(R) Core(TM) i5 CPU 750 @ 2.67GHz | CPU1 | 2107/133mhz

    ==== Disk Partitions =========================

    C: is FIXED (NTFS) - 466 GiB total, 453.453 GiB free.
    D: is CDROM ()

    ==== Disabled Device Manager Items =============

    ==== Installed Programs ======================

    Adobe Flash Player 10 ActiveX
    AMD DnD V1.0.19
    ATI Catalyst Install Manager
    ATI Catalyst Registration
    Catalyst Control Center - Branding
    Catalyst Control Center Core Implementation
    Catalyst Control Center Graphics Full Existing
    Catalyst Control Center Graphics Full New
    Catalyst Control Center Graphics Light
    Catalyst Control Center Graphics Previews Common
    Catalyst Control Center Graphics Previews Vista
    Catalyst Control Center HydraVision Full
    Catalyst Control Center InstallProxy
    ccc-core-static
    ccc-utility
    CCC Help English
    Data Lifeguard Diagnostic for Windows
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
    WinRAR archiver

    ==== End Of File ===========================

    any help will be greatly appreciated and i thank you in advance. ;)
     
    Last edited: 2010/01/12
    m3ow,
    #1
  2. 2010/01/12
    broni

    broni Moderator Malware Analyst

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    Why?

    Are you saying, that after full format, some program still discovers some infection?
    What program?
     
    broni,
    #2


  3. to hide this advert.

  4. 2010/01/13
    m3ow

    m3ow Inactive Thread Starter

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    well, 1st, bunch of people out there that use a pc without a AV for a year and no problem? :p
    2nd, i can't find any AV i'm comfortable or confident with.
    ok... i learn my lesson on this.

    After full format, my pc still lag and freeze as mention.
    I do a scan with malwarebytes and did not discover any infection.

    Before all this problem exist, my pc start up within 3min to windows and another minute to load till stable.
    When the problem exist and first discovered, my pc start up 10min to windows and another 10mins loading in windows screen.
    But after format, pc starts 5min and load 5min. -.-

    please advise....

    btw.. is there anything wrong in the dds and attach?
     
    m3ow,
    #3
  5. 2010/01/13
    broni

    broni Moderator Malware Analyst

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    I don't see any security issues in your logs, but we can surely double check.

    If nothing found, then you'll have to start fresh topic at Windows section.

    I strongly suggest, you download and install one of these:

    - Avira free antivirus: http://www.free-av.com/en/download/1/avira_antivir_personal__free_antivirus.html
    - Avast! free antivirus: http://www.avast.com/eng/download-avast-home.html

    - free Comodo Internet Security (firewall + AV): http://www.personalfirewall.comodo.com/
    NOTE. During installation, Comodo will also allow you to install AV only, or firewall only, if you prefer to combine one Comodo product with some other product.

    If you decide to install Avast, or Avira, make sure, Windows firewall is turned on, or use Comodo firewall..
    If you decide to install Comodo Internet Security, or just Comodo firewall, make sure, Windows firewall is turned off.

    IMPORTANT! Make sure, you use only ONE antivirus, and ONE firewall.

    After installation, update the program and run full scan.

    When done....

    1. Download Temp File Cleaner (TFC)
    Double click on TFC.exe to run the program.
    Click on Start button to begin cleaning process.
    TFC will close all running programs, and it may ask you to restart computer.


    2. Go to Kaspersky website and perform an online antivirus scan.

    1. Disable your active antivirus program.
    2. Read through the requirements and privacy statement and click on Accept button.
    3. It will start downloading and installing the scanner and virus definitions. You will be prompted to install an application from Kaspersky. Click Run.
    4. When the downloads have finished, click on Settings.
    5. Make sure these boxes are checked (ticked). If they are not, please tick them and click on the Save button:

    • Spyware, Adware, Dialers, and other potentially dangerous programs
      [*] Archives
      [*] Mail databases
    6. Click on My Computer under Scan.
    7. Once the scan is complete, it will display the results. Click on View Scan Report.
    8. You will see a list of infected items there. Click on Save Report As....
    9. Save this report to a convenient place. Change the Files of type to Text file (.txt before clicking on the Save button. Then post it here.
     
    broni,
    #4
  6. 2010/01/13
    m3ow

    m3ow Inactive Thread Starter

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    AVG ok or not? or Avira nor Avast is still better than that?
     
    m3ow,
    #5
  7. 2010/01/13
    broni

    broni Moderator Malware Analyst

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    I stopped using and recommending AVG since ver. 8.0 came out - too many issues.
     
    broni,
    #6
  8. 2010/01/13
    m3ow

    m3ow Inactive Thread Starter

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    sure. thanks :)
     
    m3ow,
    #7
  9. 2010/01/13
    broni

    broni Moderator Malware Analyst

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    No problem :)
     
    broni,
    #8
  10. 2010/01/14
    m3ow

    m3ow Inactive Thread Starter

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    broni, after TFC... my pc don't have any lag at all. Just a lil minor lag for IE.
    Well.. TFC just cleaning up pc like cccleaner isn't it?
    i remember i use cccleaner once but still that lag. weird.
    btw... kapersky online scan result says i'm clean.

    Thanks alot! :D
     
    m3ow,
    #9
  11. 2010/01/14
    broni

    broni Moderator Malware Analyst

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    You're welcome :)

    Yes. I prefer TFC.
     
    broni,
    #10
  12. 2010/01/18
    m3ow

    m3ow Inactive Thread Starter

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    BRONI! the lag is still going on!!!!
    took me 5min to load up this page!
    click on my computer, it hang's and freeze for 2 min while the word "not responding" came out on the top of the tab...
    any idea? -.- "
     
    m3ow,
    #11
  13. 2010/01/18
    broni

    broni Moderator Malware Analyst

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    I doubt, it's any infection, we're dealing with here, but let's do some more checking.

    Please download ComboFix from [color= "Red"]Here[/color] or [color= "#FF0000"]Here[/color] to your Desktop.


    **Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved directly to your desktop**
    • Please, never rename Combofix unless instructed.
    • Close any open browsers.
    • Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
    • Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results ".
    • Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.
    NOTE. If Combofix asks you to install Recovery Console, please allow it.

    • Close any open browsers.
    • WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
    • Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.
    • If there is no internet connection after running Combofix, then restart your computer to restore back your connection.
    • Double click on combofix.exe & follow the prompts.
    • When finished, it will produce a report for you.
    • Please post the "C:\ComboFix.txt" along with a new HijackThis log for further review.
    **Note: Do not mouseclick combofix's window while it's running. That may cause it to stall**

    Make sure, you re-enable your security programs, when you're done with Combofix.

    DO NOT make any other changes to your computer (like installing programs, using other cleaning tools, etc.), until it's officially declared clean!!!


    Download HijackThis:
    http://www.trendsecure.com/portal/en-US/tools/security_tools/hijackthis/download
    by clicking on Installer under Version 2.0.2
    [DO NOT download version 2.0.3 (beta)]
    Install, and run it.
    Post HijackTHis log.
    Do NOT attempt to fix anything!

    NOTE. If you're using Vista, or 7, right click on HijackThis, and click Run as Administrator
     
    broni,
    #12
  14. 2010/01/19
    m3ow

    m3ow Inactive Thread Starter

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    but is that possible that a pc is still infected after a full format?
    btw... i just reformat my pc earlier, no idea... i can't connect to the internet no matter wat i tried. Earlier i did something and it go into recovery mode, after that, i can't use internet anymore.

    Well... i repost my DDS... here is the report.

    ATTACH

    COMBOFIX

    HIJACKTHIS

    PS: i forgot to run TFC before any of this scanning. hope its alright :)
     
    m3ow,
    #13
  15. 2010/01/19
    broni

    broni Moderator Malware Analyst

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    I don't see any malware issues here, but...
    Regarding Comodo...did you install firewall only, or a whole suite (AV and firewall)?
     
    broni,
    #14
  16. 2010/01/19
    m3ow

    m3ow Inactive Thread Starter

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    firewall only and its confirm.
    and geez.... all the report looks clean?
    Maybe i need to check on the hardware and harddisk....
    >.<
     
    m3ow,
    #15
  17. 2010/01/19
    broni

    broni Moderator Malware Analyst

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    Yeah, I'll mark this thread as "Inactive" and you create a new topic under Windows section.
    There is nothing to do for us in this forum.
     
    broni,
    #16
  18. 2010/01/19
    m3ow

    m3ow Inactive Thread Starter

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    JUst to say thank you for all this while.
    thanks :)
     
    m3ow,
    #17
  19. 2010/01/19
    broni

    broni Moderator Malware Analyst

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    You're welcome :)
     
    broni,
    #18

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