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For The Greater Minds: Black Screen w/ White Cursor, Only Different

Discussion in 'Windows XP' started by pcoste1, 2009/01/22.

  1. 2009/01/22
    pcoste1

    pcoste1 Inactive Thread Starter

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    Hey guys,

    Really hope someone will be so kind as to help a beginner who's in a jam. I did a search on the forum and found my problem to be unique. No one else had the black screen/white cursor quite like I do. Everyone else seems to have the ability to choose different ways for booting up. I'm not so lucky however.

    On my old refurbished Dell Inspiron 1150, the screen just froze the other day while I was on the web. I help the power button and turned it off. When I try to turn it back on, I get a black screen with a white cursor and nothing else. When I say nothing else, I mean I can hear the comp booting up, but see nothing, no options to start in safe mode, etc. I'm totally clueless on what to do.

    As an aside, I would really not like to lose any of my stuff on the hard drive, and I have sworn to myself if I can resurrect this comp, the next thing I'm doing is driving to the store and getting an external hard drive to back it all up.

    So please, I am asking some of the greater minds on this forum if they can help me get this laptop going once again.

    Thanks!
    Patrick
     
  2. 2009/01/22
    PeteC

    PeteC SuperGeek Staff

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    Welcome to WindowsBBS :)

    Hindsight is a wonderful thing - I hope we can help you to resurrect the computer so that you are able to backup your data.
    If you are simply rebooting the computer you will not see any options to start in Safe Mode, etc - follow this procedure .....
    Post back with results.
     

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  4. 2009/01/22
    surferdude2

    surferdude2 Inactive

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    Hi Patrick, Try a Quick Boot Disk and let's see where it leads. It will provide substitute bootloader files to determine if yours are missing or corrupt. It will also give you an easier way to perform a Safe mode boot.
     
  5. 2009/01/22
    fletch711

    fletch711 Inactive

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    Patrick,
    Pete has it right, but I would try the option for, "Last Known Configuration that Worked" first.

    Then go with the Safe Mode. Of recent, there is another post on this message board that deals with repairing/recovery XP that may be helpful.
     
  6. 2009/01/22
    pcoste1

    pcoste1 Inactive Thread Starter

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    Pete - I do not have even a status bar that shows on the screen. When I turn power on, I immediately get the black screen with white cursor. I have tried pressing the F8 button while I hear it booting, but the screen shows only the black and white cursor still.

    Surferdude - I will try to burn the quickboot to a cd now..

    Thanks guys for the help so far
     
  7. 2009/01/22
    pcoste1

    pcoste1 Inactive Thread Starter

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    Surfer does it matter which one I choose on that link you provided?
     
  8. 2009/01/22
    PeteC

    PeteC SuperGeek Staff

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    Patrick

    Are you hitting the F8 key rapidly and continuously as soon as you hit the power button?

    Is the hard drive light flashing to indicate activity?
     
  9. 2009/01/22
    pcoste1

    pcoste1 Inactive Thread Starter

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    Ahh I believe I've had a breakthrough David, but I do not want to touch anything until you give me the say so...

    I just tried to start my computer without the charger plugged in and it worked...I hit F* though and brough up the Windows Advanced Options Menu.

    I am leaving his screen til I hear back from you...but if I dont hear anything soon, I will do as Fletch recommeded above.

    To bring up a final point which may be relevant, my battery has been terrible and I thought it was dying. I did nothing about this for a while bc I put it on the backburner. It holds little charge and my dell inspiron 1150 blinks yellow 4x then green 1x. I believe that indicates it needs a new battery. Not sure what implications it may have though.

    Thanks
    Patrick
     
  10. 2009/01/22
    PeteC

    PeteC SuperGeek Staff

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    Try 'Last known Good'

    We'll deal with the battery/mains adaptor issue when we know the state of health of the computer.
     
  11. 2009/01/22
    pcoste1

    pcoste1 Inactive Thread Starter

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    ok...which operating system to start: recovery console or xp home edition
     
  12. 2009/01/22
    PeteC

    PeteC SuperGeek Staff

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    Your OS is XP - that's the one, but good to see that you have the Recovery Console apparently installed - it may be needed :)
     
  13. 2009/01/22
    pcoste1

    pcoste1 Inactive Thread Starter

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    ok...the status bar froze on the windows xp startup screen...reboot?
     
  14. 2009/01/22
    PeteC

    PeteC SuperGeek Staff

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    Give it a try.
     
  15. 2009/01/22
    pcoste1

    pcoste1 Inactive Thread Starter

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    ok Pete, seems like after a few times around the status bar, it freezes up.
     
  16. 2009/01/22
    PeteC

    PeteC SuperGeek Staff

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    Are you sure that there is juice in the battery?

    Have you tried Safe Mode as opposed to Last known good?

    I am beginning to think that the drive may have a problem given the way it froze up initially and subsequent behaviour.

    Post back re. Safe Mode and we'll take it from there.
     
  17. 2009/01/22
    pcoste1

    pcoste1 Inactive Thread Starter

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    ok trying safe mode (just plain safe mode, not the 2 other choices of w/ command prompt and w/ networking)

    and we are on...should i try administator or owner?
     
  18. 2009/01/22
    PeteC

    PeteC SuperGeek Staff

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    Plain Safe Mode - try Admin first - you will need your password.
     
  19. 2009/01/22
    pcoste1

    pcoste1 Inactive Thread Starter

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    ok so now what am i looking to do in admin mode
     
  20. 2009/01/22
    PeteC

    PeteC SuperGeek Staff

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    Are you booted up? If so good news :)

    Now try Owner and check that your data is accessible.
     
  21. 2009/01/22
    pcoste1

    pcoste1 Inactive Thread Starter

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    Pete - yes when I check the documents of owner it seems it's there and that everything is as it would be (under safe mode anyway). Is there anything I should do now? or try and use it as I normally would?
     

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