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Fire Fox Crash Reports Overload

Discussion in 'Firefox, Thunderbird & SeaMonkey' started by Jakester, 2013/11/08.

  1. 2013/11/08
    Jakester

    Jakester Inactive Thread Starter

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    I was running a scan on my PC and it got stuck in this location for a while: "C:\Users\jakester\AppData\Roaming\Mozilla\Firefox\Crash Reports\pending "
    There were over 42,000 crash reports in that folder, most had been there for years. It took Windows over an hour to delete all that nonsense. That was like 18% of the total files on my box! Wow :eek:
     
  2. 2013/11/08
    retiredlearner

    retiredlearner SuperGeek WindowsBBS Team Member

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    Hi Jakester, Welcome to WindowsBBS. :)
    Have a look at this from the Mozilla Forums:https://support.mozilla.org/en-US/questions/941617

    I'll have to have a look and see if I have "crash reports pending" stacked up. :eek: Neil.

    This is probably easier to follow (I tried it-37 reports) :
    • click Firefox button and click Options -> Advanced panel -> General tab -> Remove Checkmark from Submit Crash Reports
    • click OK on Options window -> Close Firefox (click Firefox button and click Exit)
    -> open Window Start Menu -> click Run.. -> in the Windows Run Box, type "%APPDATA%\Mozilla\Firefox\Crash Reports\pending" (with quotation marks) and hit Enter
    • When the pending folder is opened, select All files -> press SHIFT + DEL and click Yes
     
    Last edited: 2013/11/08

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  4. 2013/11/08
    James Martin

    James Martin Geek Member

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    How did you remove these files, Jake?

    Easy Cleaner has an option to remove these kinds of files. Click on Unnecessary Files and click the appropriate check box (Extra files). I'm using Windows 7 by the way.
     
    Last edited: 2013/11/08
  5. 2013/11/09
    PeteC

    PeteC SuperGeek Staff

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    Neil

    I think that is old info - in FF 25.0 the option is on the Data Choices tab.
     

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  6. 2013/11/09
    retiredlearner

    retiredlearner SuperGeek WindowsBBS Team Member

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    Thanks Pete, I can't confirm that without looking again at Mozilla but I tried it in my Vista FF 25 and it worked. Neil.
     
  7. 2013/11/09
    TonyT

    TonyT SuperGeek Staff

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    You can just delete the entire Crash Reports directory itself. It will get recreated next time FF is run.
     

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