Resolved Find or remove network password

If Windows 7 is configured to use password sharing, then you must access the NAS and setup shares there, using your Windows logon names and passwords. Open a browser and enter the NAS' IP address in the address bar. Login and setup NAS users and passwords.

 

You must enter the username and password that is used to access the share on the NAS. When mapping a drive there will be a link that says something like "connect using different credentials or sign on using a different username ".

 

Can you access the NAS shares via Windows Explorer? If so, you should rt click & then map that share.

 

Are you saying you then cannot even access a share on the NAS? If not, then you don't have the NAS setup properly.

 

Do this:

Start > Run > gpedit.msc
Computer Configuration > Windows Settings > Security Settings > Local Policies > Security Options
Network Security > LAN Manager Authentication level
Set to "Send LM & NTLM - use NTLMv2 session security if negotiated "

Now try to map the drive and enter the required username & password for the NAS share. If these credentials are not the same as your Windows logon username and password then you must select "Connect using different credentials ".

 

You are trying to connect to a NAS that has user accounts and passwords. You cannot access the NAS unless you access it using one of the user accounts and passwords that you setup in the NAS.

Let's say, when setting up the NAS, you setup a user account called Harry. You then gave Harry access to a directory on the NAS, several directories or the full NAS itself. Now, if you try to access the NAS from a computer you MUST access it using Harry and Harry's password.

The NAS has a built in administrator account which as access to everything. This is the account when you logon to the NAS via a Web browser or the NAS software installed on your comp. But this account is NOT used and should NOT be used anywhere else other than in a Web browser or the NAS software.

You could create 100 directories on the NAS for storing files. And unless you access the NAS settings and give Harry permission to access some of those directories, Harry will not be able to browse the NAS from a computer.

Those shared drives on the NAS have permissions. The permissions regulate who can and cannot access the shares. If want to access one of those shared drives you must use the user name and password of the NAS user, not the Windows user name and password unless the Windows user and password are the exact same.

 

Access the NAS control panel via a Web browser > add yourself as a new user, using your Windows logon name and password. Grant yourself privileges on the 2 drives. Then try to map them. If there's already an account on the NAS with your Windows username and password, delete it before re-recreating it.

Some NAS devices have bugs that may be corrected with new firmware. Get the latest firmware if don't already have it.

I know you said you can access the drives, but not map them. Please answer:

How are you accessing the drives? > Do you access them via Network icon on the Desktop?
How is the NAS listed in Windows Explorer? > As a media device or as network storage?
What model dlink?
Does the NAS have a static IP address? > If not, change to static IP.
Have a look at Control Panel > Credential manager > edit

 

You'll need to rethink this....and add a password to your user account.

 

1. Glad you got it working.

2. That a NAS reset fixed things indicates that it was the NAS at fault, not Windows.

3. A NAS is essentially a small computer running a proprietary operating system or an embedded Linux operating system branded by the manufacturer. These systems tend to have bugs and do fail from time to time.

4. Cloud access has little to do with Windows and access is controlled by the NAS.

5. That Windows was forcing a username and password means that it was prompting because that's was the NAS was telling it to do. Windows sends your request to connect to the NAS and the NAS responded, "username and password required in order to connect." Or the NAS sends a corrupted response that Windows interprets as "name & password required." The latter the most likely.

6. I strongly suggest using Windows passwords for your user accounts and NAS access, especially if the NAS allows WAN access.

7. That you could get to the drives by cloud access has no bearing on the previous problem. The NAS is running several unique services that control how data is accessed. The cloud access software on the NAS in no way affects LAN access, and vice verse. UPnP media software on the NAS controls how media files are accessed via the UPnP protocols and in no way affects cloud or LAN access.