Resolved Fax Console (XP) - problem reading faxes.

When I open Fax Console (Windows XP) I see a list of the faxes I have sent.

If I select one and click the 'View' icon a Notepad window opens full of what appears to be code, the filename being given in the header as a .tif file, for instance <MSFaxConsoleTempPreview-#00000568a5d91e0f.tif > i.e the system appears to be trying to open a .tif file using Notepad.

I then immediately get a box opening with the message, "The operation cannot be completed" and if I click 'Details' it adds, "The system cannot find the file specified. (2, 2200001366) "

I've tried searching for the location of the given file name but with no success. I presume they are not stored as individual files.

I've tried saving the file to a known location, using 'Save as' in the Notepad window, then opening it in a graphics program, but all I get is a message saying 'not a valid graphics file' (or words to that effect).

Is there any significance in the message, "The system cannot find the file specified. (2, 2200001366) "?

 

See if this helps.

You cannot view a sent or received fax in the Fax Console in Windows XP

 

Many thanks. Problem resolved. (Why didn't I think of that!!)

 

I thought I had! I used Thread Tools as described and it says "[Resolved] " in the line above my original post.