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Resolved external hard drive not showing up on computer

Discussion in 'Windows 7' started by bebuzz68, 2014/02/27.

  1. 2014/02/27
    bebuzz68

    bebuzz68 Well-Known Member Thread Starter

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    I have two ext hard drives one a 3.5 the other 2.5, sata neither one shows up on my computers. I tried win 7 and wind 8.1, I plug them in the usb and it says your device is ready to use, but I can't find it. I looked in device mgr. and its there but I can't use it there, where its supposed to be there is only C:
    D: AND E: one is the internal hd the other is recovery and the dvdr.
    where can I find this.
     
    bebuzz68,
    #1
  2. 2014/02/27
    Evan Omo

    Evan Omo Computer Support Technician Staff

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    Hi bebuzz68. If you click Start< and in the Start search box type Disk Management and hit enter does the external hard drive show up there?
     
    Evan Omo,
    #2
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  4. 2014/02/27
    bebuzz68

    bebuzz68 Well-Known Member Thread Starter

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    yes it says disk 1 unknown , not initialized
     
    bebuzz68,
    #3
  5. 2014/02/27
    Evan Omo

    Evan Omo Computer Support Technician Staff

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    What happens if you attempt to initialize the disk?
     
    Evan Omo,
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  6. 2014/02/27
    bebuzz68

    bebuzz68 Well-Known Member Thread Starter

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    it says disk 1 online, but I still can't find it.
     
    bebuzz68,
    #5
  7. 2014/02/27
    Evan Omo

    Evan Omo Computer Support Technician Staff

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    Is the hard drive showing as unallocated or is it using the FAT32, or NTFS file system?
     
    Evan Omo,
    #6
  8. 2014/02/27
    bebuzz68

    bebuzz68 Well-Known Member Thread Starter

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    unallocated
     
    bebuzz68,
    #7
  9. 2014/02/27
    Evan Omo

    Evan Omo Computer Support Technician Staff

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    Evan Omo,
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  10. 2014/02/27
    bebuzz68

    bebuzz68 Well-Known Member Thread Starter

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    that did the trick, thank you.
     
    bebuzz68,
    #9
  11. 2014/02/27
    Evan Omo

    Evan Omo Computer Support Technician Staff

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    You're Welcome. :)
     
    Evan Omo,
    #10

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