Exchange 2003 off line address book

I am looking for information about the off line address book in Exchange 2003. I am getting event id 9333, a rebuild of the off line address book doesn't work. I recently went from Exchange 2000 to 2003. Everything else seems to work fine. (I have no decomissioned the old exchange server yet. ) I did perform a replicate on all the public folders before I shut down the old server.

Error
MSExchangeSA
OAL Generator
Event id 9333
OALGen encounterd error 80004005 while opening the base offline address list public folder. Please be sure that the public folder replica exists.

 

Sue,

Might sound like a daft question as I have litle to no exchange experience but are the file permissiosn set correctly?

 

I am sure that they are, everything else works. I did an incident and had Microsoft install everything. However, they want to charge me for another incident to fix this problem.

 

I had a similar issue... the only thing that worked for me was to delete the Offline Address Book and recreate it with a different name.... It's going to take about 24hrs for the Global Catalog to update Active Directory...

 

Do you have a KB article that lists how to do this?

Thanks