etdsvc is hanging my XP laptop.

I posted a message a while ago about my Dell Laptop hanging on shutdown and restart. I am running Windows XP Professional service pack 1. There is a process called etdsvc.exe when I do a CTRL-ALT-DEL and look in the Processes tab under Task Manager. If I kill the etdsvc.exe process my machine reboots and shuts down fine. When the etdsvc.exe process is running my machine hangs. I can't seem to find anything about this process on the net. Does anyone know what software needs this? Thanks in advance.

 

Can you do a double check that you've got the spelling of the process correct?

Daizy

 

The spelling is correct. Since I posted this message I found the problem. I have encryption software running on my laptop and it's related to it. I reinstalled the encryption software and fixed the problem. Thanks for taking the time to reply to my post. Happy New Year to you!

 

Congratulations on getting it sorted and thanks so much for taking the time to post back to let us know you got it solved.

Daizy