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Inactive Error message: dwwin.exe - DLL failed to initialize...

Discussion in 'Malware and Virus Removal Archive' started by kosketus, 2012/09/21.

  1. 2012/09/21
    kosketus

    kosketus Inactive Thread Starter

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    [Inactive] Error message: dwwin.exe - DLL failed to initialize...

    I get this error-message every time I shut-down my computer (ever since I recently formatted my C: drive and reinstalled WinXP Home). By habit I install from a "home-made" CD, produced using nLite ver. 4.9.1, which includes slipstreaming sp3 as well as removing a (small) number of unwanted Windows components.

    I ran virus-checks with both Avast! and Spybot Search and Destroy: Avast found no threats while Spybot found, and fixed, these
    I then tried to run 'sfc /scannow', but every attempt to do so has so far failed (as reported in this thread http://www.windowsbbs.com/windows-xp/103644-cant-get-scannow-run-windows-cd-not-found-2.html

    I've now followed the steps prescribed in the opening post in this forum. Here are the logs
    (To be continued)
     
    Last edited: 2012/09/21
  2. 2012/09/21
    kosketus

    kosketus Inactive Thread Starter

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    (logs continued)
     

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  4. 2012/09/21
    broni

    broni Moderator Malware Analyst

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    Please, observe following rules:
    • Read all of my instructions very carefully. Your mistakes during cleaning process may have very serious consequences, like unbootable computer.
    • If you're stuck, or you're not sure about certain step, always ask before doing anything else.
    • Please refrain from running any tools, fixes or applying any changes to your computer other than those I suggest.
    • Never run more than one scan at a time.
    • Keep updating me regarding your computer behavior, good, or bad.
    • The cleaning process, once started, has to be completed. Even if your computer appears to act better, it may still be infected. Once the computer is totally clean, I'll certainly let you know.
    • If you leave the topic without explanation in the middle of a cleaning process, you may not be eligible to receive any more help in malware removal forum.
    • I close my topics if you have not replied in 5 days. If you need more time, simply let me know. If I closed your topic and you need it to be reopened, simply PM me.

    ===============================

    In that case I'm not sure how the issue could be malware related.
    We can run couple of checks though...

    • Download RogueKiller on the desktop
    • Close all the running programs
    • Windows Vista/7 users: right click on RogueKiller.exe, click Run as Administrator
    • Otherwise just double-click on RogueKiller.exe
    • Pre-scan will start. Let it finish.
    • Click on SCAN button.
    • Wait until the Status box shows Scan Finished
    • Click on Delete.
    • Wait until the Status box shows Deleting Finished.
    • Click on Report and copy/paste the content of the Notepad into your next reply.
    • RKreport.txt could also be found on your desktop.
    • If more than one log is produced post all logs.
    • If RogueKiller has been blocked, do not hesitate to try a few times more. If really won't run, rename it to winlogon.exe (or winlogon.com) and try again
     
  5. 2012/09/23
    kosketus

    kosketus Inactive Thread Starter

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    Hi broni

    Here are the RK reports (x 2)
    Noticing that Cruzer Edge appears prompts me to confess that (forgetting that I wasn't supposed-to), having bought this drive only day before yesterday, I popped it into my usb hub. Obviously therefore it can't be linked in any way with the problem I've been having with dwwin.exe failing to initialize.
     
  6. 2012/09/23
    broni

    broni Moderator Malware Analyst

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    Create new restore point before proceeding with the next step....
    How to:
    - Windows 7: http://www.howtogeek.com/howto/3195/create-a-system-restore-point-in-windows-7/
    - Vista: http://www.howtogeek.com/howto/wind...tore-point-for-windows-vistas-system-restore/
    - XP: http://support.microsoft.com/kb/948247

    ===============================

    Please download ComboFix from Here, Here or Here to your Desktop.

    **Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved directly to your desktop**
    • Never rename Combofix unless instructed.
    • Close any open browsers.
    • Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
    • Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results ".
    • Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.
    • Close any open browsers.
    • WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
    • Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.
    • If there is no internet connection after running Combofix, then restart your computer to restore back your connection.
      If restarting doesn't help use restore point you created prior to running Combofix.
    • Double click on combofix.exe & follow the prompts.

    • NOTE1. If Combofix asks you to install Recovery Console, please allow it.
      NOTE 2. If Combofix asks you to update the program, always do so.
    • When finished, it will produce a report for you.
    • Please post the "C:\ComboFix.txt"
    **Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall
    **Note 2 for AVG and CA Internet Security (Total Defense Internet Security) users: ComboFix will not run until AVG/CA Internet Security is uninstalled as a protective measure against the anti-virus. This is because AVG/CA Internet Security "falsely" detects ComboFix (or its embedded files) as a threat and may remove them resulting in the tool not working correctly which in turn can cause "unpredictable results ". Since AVG/CA Internet Security cannot be effectively disabled before running ComboFix, the author recommends you to uninstall AVG/CA Internet Security first.
    Use AppRemover to uninstall it: http://www.appremover.com/
    We can reinstall it when we're done with CF.
    **Note 3: If you receive an error "Illegal operation attempted on a registery key that has been marked for deletion ", restart computer to fix the issue.
    **Note 4: Some infections may take some significant time to be cured. As long as your computer clock is running Combofix is still working. Be patient.


    Make sure, you re-enable your security programs, when you're done with Combofix.

    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

    NOTE.
    If, for some reason, Combofix refuses to run, try the following...

    Delete Combofix file, download fresh one, but rename combofix.exe to your_name.exe BEFORE saving it to your desktop.
    Do NOT run it yet.
    Download Rkill (courtesy of BleepingComputer.com) to your desktop.
    There are 2 different versions. If one of them won't run then download and try to run the other one.
    You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

    rKill.exe: http://www.bleepingcomputer.com/download/rkill/dl/10/
    iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/

    Restart computer in safe mode

    • Double-click on the Rkill desktop icon to run the tool.
    • If using Vista or Windows 7 right-click on it and choose Run As Administrator.
    • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
    • If not, delete the file, then download and use the one provided in Link 2.
    • Do not reboot until instructed.
    • If the tool does not run from any of the links provided, please let me know.

    When the scan is done Notepad will open with rKill.txt log.
    NOTE. rKill.txt log will also be present on your desktop.

    Once you've gotten one of them to run, immediately run your_name.exe by double clicking on it.

    IF you had to run rKill post BOTH logs, rKill.txt and Combofix.txt.
     
  7. 2012/09/23
    broni

    broni Moderator Malware Analyst

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    dupe....
     
  8. 2012/09/24
    kosketus

    kosketus Inactive Thread Starter

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    I faithfully followed these instructions and as a result I now no longer have - I devoutly hope with your help only temporarily - a functioning desk-top computer!

    Combofix ended by opening a log file in Notepad on my Desktop (contrary to what is stated above it did not simultaneously create the log file on my Desktop, so I did that myself by clicking on 'File -> Save as' and saving it to Desktop). I took it that the appearance of the log file signified that Combofix had ceased all other activity, and proceeded accordingly - by first of all reactivating Avast! anti-virus.

    It was straightaway apparent that the system settings which had been installed bore no resemblance to my own. Furthermore, some of those installed were non-functional; for example, clicking on 'Programs' in the Start Menu brought up no programs. I was therefore precluded from accessing 'System Restore' (I don't know where to find its .exe file - if it has one). So my next step was to attempt to reboot, this however got me only so far as the Windows 'Welcome' screen (displaying in a different resolution than I have set my screen to). There all further progress halted and harddisk activity appeared to have ceased, more or less.

    So I tried again but this time in Safe Mode. Once again all progress stopped at the 'Welcome' screen. It has stayed that way for 15 minutes or more now.

    What can I do, please, to get my computer back?
     
  9. 2012/09/24
    broni

    broni Moderator Malware Analyst

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    You will need a USB flash drive.

    Download GETxPUD.exe to the desktop of your clean computer
    • Run GETxPUD.exe
    • A new folder will appear on the desktop.
    • Open the GETxPUD folder and click on the get&burn.bat
    • The program will download xpud_0.9.2.iso, and upon finished will open BurnCDCC ready to burn the image.
    • Click on Start and follow the prompts to burn the image to a CD.
    • Next download rst.sh to your USB flash drive
    • Remove the USB & CD and insert it in the sick computer
    • Boot the Sick computer with the CD you just burned
    • The computer must be set to boot from the CD
    • Gently tap F12 and choose to boot from the CD
    • Follow the prompts
    • A Welcome to xPUD screen will appear
    • Press File
    • Expand mnt
    • sda1,2...usually corresponds to your HDD
    • sdb1 is likely your USB
    • Click on the folder that represents your USB drive (sdb1 ?)
    • Confirm that you see rst.sh that you downloaded there
    • Press Tool at the top
    • Choose Open Terminal
    • Type bash rst.sh
    • Press Enter
    • After it has finished a report will be located on your USB drive named enum.log
    • Remove the USB drive and insert it back in your working computer and navigate to enum.log

      Please note - all text entries are case sensitive
    Copy and paste the enum.log for my review
     
  10. 2012/09/25
    kosketus

    kosketus Inactive Thread Starter

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    broni

    No go, I'm afraid.

    Booting from the burned CD only brings up a string of error-messages, amongst which are phrases like "fatal server error ", "no devices detected" "no screen found" "xinit no such file or directory "....

    I've had what I suspect may have been a similar problem in the past with an Acronis rescue disc and, according to Acronis support that was caused by Linux lacking any driver for my monitor - which is a Samsung BX2350, bought last year.

    Where do we go from here, please?
     
  11. 2012/09/25
    broni

    broni Moderator Malware Analyst

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    Let's try to boot your computer using the Ultimate Boot CD for Windows (UBCD4win).

    Please print this guide for future reference!

    You will need a blank CD, a clean computer and a flash drive.

    Please follow the steps below and let me know if you were successful. If you were unable to create the UBCD4win, please tell me what error messages you got and/or what steps you got hung up on.

    :step1:

    1. Download and Run Ultimate Boot CD for Windows
    • Save it to your Desktop.
    • Double-Click on the UBCD4Win.EXE that you just downloaded to your desktop.
    • Follow all of the instructions/prompts that come up.
      NOTES:
      • Do not install to a folder with spaces in it's name.
      • Your Anti-Virus may report viruses or trojans when you extract UBCD4Win, these are "False-Positives." Read HERE for information regarding the files that normally trigger AV software.
    2. Insert your XP CD with SP1/SP2/SP3 into a CD Rom drive
    • Double-Click on UBCD4WinBuilder.exe located in your C:\ubcd4win folder.
    • Click "I agree" to the Builders License.
    • Click NO to Search for Windows Installation Files
    • Make the following selections from the Main Screen that pops up:
      • Builder
        • Source:(path to Windows installation files)
          • Enter the path to the drive where your XP CD is located.
          • You can click on the "... " button on the right to navigate to the path as well.
        • Custom: (include files and folders from this directory)
          • No information is necessary, leave blank.
        • Output: (C:\ubcd4win\BartPE)
          • Keep the default BartPE
      • Media output
        • Choose Create ISO image
        • Do not choose Burn to CD/DVD


        Please note: If your XP install disc is SP[color= "#FF0000"]1[/color] then please .....
        1. Disable- DComLaunch Service
        2. Enable- LargeIDE Fix

          This can be done by pressing the "Plugin" button and checking or unchecking the appropriate selections

        Also note: If you have a Dell XP install disc you will need to follow the instructions here
        http://www.ubcd4win.com/faq.htm#dell

      3. Click on the "Build" button
      • You will see the Windows EULA message. Click on I Agree
      • You will now see the Build Screen. Let it run it's course
      • When the Build is finished you can click close, then exit


      4. Burn your ISO file to CD
      • Please see HERE on how to burn an ISO to CD.

    ==========

    :step2:

    Next, from your clean computer:

    Download Farbar Recovery Scan Tool
    and save it to your flash drive.

    Now plug your flashdrive back into your sick computer and follow the next instructions:

    ==========

    :step3:

    1. Restart Your sick Computer Using the UBCD4Win Disc That You Have Created
    • Insert the UBCD4Win disc in to one of your CD/DVD drives.
    • Restart your computer.
      • The computer should choose to boot from the UBCD4Win CD automatically. If it doesn't and you are asked if you want to boot from CD, then choose that option.
    • In the window that pops up select Launch The Ultimate Boot CD For Windows and press Enter.
      • It may take a little longer for the Desktop to appear than it does when you start your computer normally. Just let the process run itself until the desktop appears.
    • Once the desktop appears, you will receive a message asking: Do you want to start Network support?
      • Click on Yes if you want to use the PE environment to get online post your log and reply by way of an Ethernet connection.
    • You should now have a desktop that looks like this:
      [​IMG]

    ==========

    :step4:

    • Single click My computer from your UBCD4W desktop to navigate to the Farbar Recovery Scan Tool you saved to your flash drive.
    • Double click on it to begin running the tool.
    • When the tool opens click Yes to disclaimer.
    • Press Scan button.
    • It will make a log (FRST.txt) on the flash drive. Please copy and paste it to your next reply.
     
  12. 2012/09/26
    kosketus

    kosketus Inactive Thread Starter

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    Hello broni

    Believe it or not, I now find myself in the ridiculous situation that I can't find the .iso file which UBCD4Win has built. A search for *.iso found no files on this computer.

    Does that mean that something has gone horribly wrong? If not, where should I look please (or is a different file-ending used)?
     
  13. 2012/09/26
    broni

    broni Moderator Malware Analyst

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    It should be in C:\ubcd4win folder (if you didn't change any settings).
    If it's not there search the computer for UBCD4WinBuilder.iso file.
     
  14. 2012/09/26
    kosketus

    kosketus Inactive Thread Starter

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    There are other files with that name in that folder, but none with file-ending .iso

    A further search found nothing.

    So it seems that no .iso image was built by UBCD4Win. At the end of the log it's reported that "building stopped because of 182 building faults ", so this seems to be the explanation.:mad:

    Any ideas?
     
  15. 2012/09/26
    broni

    broni Moderator Malware Analyst

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  16. 2012/09/26
    kosketus

    kosketus Inactive Thread Starter

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    Unfortunately that path isn't available. I'm using my wife's laptop as my temporary fallback, and it's running the Swedish-language version of XP Home. Possibly for that reason, or perhaps it's some other MS taboo, it refuses to recognise my install-CD as valid (says it's not an upgradeable version) and exits Setup immediately. So I can't get to the screen where 'Repair' can be selected.

    Maybe it's for a related reason that all those building errors occurred in UBCD4Win, rather than because there's anything technically wrong with my CD (it installed XP on my own computer without a hitch).
     
  17. 2012/09/26
    broni

    broni Moderator Malware Analyst

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    See if you can boot to Recovery Console using your Windows CD...

    • You'll need to find your Windows XP installation disk.
    • Insert the Windows XP CD into the CD-ROM drive, then restart your computer.
    • If prompted, click any options that are required to start the computer from the CD-ROM drive.
    • When the Welcome to Setup screen appears, press R to start the Recovery Console.
    • The Recovery Console will start and ask you which Windows installation you would like to log on to.
      • If you have multiple Windows installations, it will list each one, and you would enter the number associated with the installation you would like to work on and press enter. If you have just one Windows installation, type 1 and press Enter.
    • It will then prompt you for the Administrator's password. If there is no password, simply press enter.
    • You will now be presented with a C:\Windows> prompt

    If successful...

    Combofix should have created registry backup using Erunt.
    Use this manual: http://pcug.org.au/boesen/ERUNT/ERUNT.htm to restore your computer to some date from before running Combofix.
    Start at "RESTORING A REGISTRY - CAN'T GET INTO XP NORMALLY AND CAN'T BOOT INTO SAFE MODE" section.
     
  18. 2012/09/27
    kosketus

    kosketus Inactive Thread Starter

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    Hello again

    Well, I now have my computer back (phew!).

    Following the link, in Recovery Console I was able to navigate my way to ERDNT.EXE (though not quite by the route given in that text - never mind) and operate BATCH ERDNT.CON. That got me back into Windows (I chose "last good configuration that worked "), whereupon I was able this time to go into System Restore and restore to the restore-point I'd created at the outset (in accordance with your instructions). So all is now back to the way it was, so far as I can see.

    That means I can now post the files that were asked-for:-
    and
    I think those are the right ones.

    At the outset you wrote
    Everything since seems to prove you right, doesn't it? Is it time to wrap this up, do you think?
     
  19. 2012/09/27
    broni

    broni Moderator Malware Analyst

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    Good job :)

    Yeah, even Combofix didn't see anything serious so I suggest new topic in Windows forum.
     

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