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Resolved [Error message "Could not find flash ocx"]

Discussion in 'Windows XP' started by Trisha, 2013/07/24.

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  1. 2013/07/24
    Trisha

    Trisha Inactive Thread Starter

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    Hi Guys,

    I am getting an error message 'Could not find the "flash ocx "' can someone please tell me what this means and how to get rid of it? I am not a technical gal

    Many thanks
     
    Trisha,
    #1
  2. 2013/07/24
    Steve R Jones

    Steve R Jones SuperGeek Staff

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    When and Where are you getting the error?
     
    Steve R Jones,
    #2


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  4. 2013/07/24
    Trisha

    Trisha Inactive Thread Starter

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    Sorry I forgot to state where and when, message comes up after my laptop has been in hibernation mode
     
    Trisha,
    #3
  5. 2013/07/24
    SpywareDr

    SpywareDr SuperGeek WindowsBBS Team Member

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    Try this:
    1. Highlight and copy the following single line of code:

      Code:
      cmd /c dir C:\Windows\System32\Macromed\Flash>%temp%\$&notepad %temp%\$

    2. In Windows XP, click Start > click Run, press [Ctrl][V] to paste in what you copied above then press the [Enter] key.

    3. A notepad window should pop up with a directory listing in it. Click once anywhere in that window, press [Ctrl][A] to highlight everything and then [Ctrl][C] to copy it.

    4. Start a Reply here to this thread and then press [Ctrl][V] to paste in what you copied.
     
    SpywareDr,
    #4
  6. 2013/07/24
    Trisha

    Trisha Inactive Thread Starter

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    Hi SpywareDr, thanks for your help here is the directory listing as requested

    Volume in drive C has no label.
    Volume Serial Number is CCA0-6A24

    Directory of C:\Windows\System32\Macromed\Flash

    12/12/2005 22:45 <DIR> .
    12/12/2005 22:45 <DIR> ..
    12/06/2013 21:00 16,033,160 NPSWF32_11_7_700_224.dll
    10/10/2012 10:00 9,641,400 Flash32_11_4_402_287.ocx
    12/11/2012 22:46 14,460,344 Flash32_11_5_502_110.ocx
    23/07/2013 16:51 1,556,979 activex.vch
    12/06/2013 21:00 1,560,851 plugin.vch
    23/07/2013 16:51 16,230,792 Flash32_11_8_800_94.ocx
    12/06/2013 21:00 814,472 FlashUtil32_11_7_700_224_Plugin.exe
    12/06/2013 21:00 856 flashplayer.xpt
    23/07/2013 16:51 814,984 FlashUtil32_11_8_800_94_ActiveX.exe
    23/07/2013 16:51 479,112 FlashUtil32_11_8_800_94_ActiveX.dll
    23/07/2013 16:51 257,416 FlashPlayerUpdateService.exe
    15/08/2012 18:41 47 mms.cfg
    12 File(s) 61,850,413 bytes
    2 Dir(s) 4,804,771,840 bytes free
     
    Last edited: 2013/07/25
    Trisha,
    #5
  7. 2013/07/24
    Evan Omo

    Evan Omo Computer Support Technician Staff

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    Hi Trisha. Lets try completely removing Adobe Flash Player and installing the latest version and see if that solves the problem.

    Click Start< Control Panel< Add/Remove Programs. After the Add/Remove programs window opens, highlight and remove Adobe Flash Player ActiveX and Adobe Flash Player plugin if they are listed. Then once the program has been removed, reboot the computer.

    After the computer has been rebooted, download and install the latest version of Adobe Flash Player form here, Adobe Flash Player 11.8.800.94.

    Make sure to uncheck the Google Chrome/Google Toolbar installation if you don't want those programs to be installed.
     
    Evan Omo,
    #6
    Trisha likes this.
  8. 2013/07/24
    SpywareDr

    SpywareDr SuperGeek WindowsBBS Team Member

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    If you haven't uninstalled Flash yet, highlight and copy the following single line of code:

    Code:
    copy c:\windows\system32\macromed\flash\flash32_11_4_402_287.ocx c:\windows\system32\macromed\flash\flash.ocx

    Then in Windows XP, click Start > click Run, press [Ctrl][V] to paste in what you copied above then press the [Enter] key.

    Reboot and see if the message disappears.
     
    SpywareDr,
    #7
    Trisha likes this.
  9. 2013/07/25
    Trisha

    Trisha Inactive Thread Starter

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    Hi Guys,

    Thanks for all your help, I have removed the Flash Player Active and plugin as requested, on clicking on the download for Adobe Flash Player latest version I receive a message to say the Google Chrome browser (which is already my browser) already includes Flash Player built in and updates will be received automatically when new versions are available.
     
    Trisha,
    #8
  10. 2013/07/25
    SpywareDr

    SpywareDr SuperGeek WindowsBBS Team Member

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    Correct, Chrome includes a built-in Flash player.

    So hopefully the error message gone for good?
     
    SpywareDr,
    #9
  11. 2013/07/25
    Trisha

    Trisha Inactive Thread Starter

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    Hi Guys,

    Well after rebooting my laptop the error message is still showing! any further suggestions please?
     
    Trisha,
    #10
  12. 2013/07/25
    SpywareDr

    SpywareDr SuperGeek WindowsBBS Team Member

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    Does a file named:

    flash.ocx​

    exist in:

    c:\windows\system32\macromed\flash​

    ?
     
    SpywareDr,
    #11
  13. 2013/07/25
    Trisha

    Trisha Inactive Thread Starter

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    Hi,

    There is a file called Flash32 11_4_402_287.ocx
    Flash32 11_5_502_110.ocx
    in the directory listing that I forwarded earlier, is this relevant?
     
    Trisha,
    #12
  14. 2013/07/25
    SpywareDr

    SpywareDr SuperGeek WindowsBBS Team Member

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    Yes, copy either one of those into the same directory (folder) and then rename it "flash.ocx" (without the quotes). Then hopefully, whatever old program you have that's looking for that ancient "flash.ocx" name will then be able to find it.
     
    SpywareDr,
    #13
  15. 2013/07/25
    Trisha

    Trisha Inactive Thread Starter

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    Thanks SpywareDr,

    Can you please tell me how to locate the directory in the C Drive so that I can carry out the task? sorry but I am useless at technical issues.
     
    Trisha,
    #14
  16. 2013/07/25
    SpywareDr

    SpywareDr SuperGeek WindowsBBS Team Member

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    Click Start > Run, type (or copy and paste):

    c:\windows\system32\macromed\flash​

    and press [Enter].
     
    SpywareDr,
    #15
  17. 2013/07/26
    Trisha

    Trisha Inactive Thread Starter

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    Hi,

    Sorry to appear really thick, this is the entry in the FlasInstall log notepad

    =O====== M/11.8.800.94 2013-07-25+10-24-38.765 ========
    0000 00000010 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_8_800_94_ActiveX.exe -maintain activex
    0001 [W] 00001015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_8_800_94_ActiveX.exe 5
    0002 00000018
    0003 [W] 00001015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_8_800_94_ActiveX.exe 5
    0004 [W] 00001015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_8_800_94_ActiveX.dll 5
    0005 00000018
    0006 [W] 00001015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_8_800_94_ActiveX.dll 5
    0007 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\RunOnce/FlashPlayerUpdate 2
    0008 [W] 00001037 Software\Macromedia\FlashPlayerActiveX/ 2
    0009 [W] 00001037 Software\Macromedia\FlashPlayer/FlashPlayerVersion 2
    0010 [W] 00001037 Software\Macromedia\FlashPlayer/SwfInstall 2
    0011 [W] 00001037 Software\Microsoft\Code Store Database\Distribution Units\{D27CDB6E-AE6D-11CF-96B8-444553540000}/ 2
    0012 [W] 00001021
    0013 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
    0014 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
    0015 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
    0016 [W] 00001015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_8_800_94_ActiveX.dll 5
    0017 [W] 00001015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_8_800_94_ActiveX.dll 5
    0018 [W] 00001015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_8_800_94_ActiveX.exe 5
    0019 [W] 00001015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_8_800_94_ActiveX.exe 5
    0020 00000012
    =X====== M/11.8.800.94 2013-07-25+10-24-44.781 ========

    =O====== M/11.7.700.224 2013-07-25+10-24-57.203 ========
    0000 00000010 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_7_700_224_Plugin.exe -maintain plugin
    0001 [W] 00001015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_7_700_224_Plugin.exe 5
    0002 [W] 00001015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_7_700_224_Plugin.exe 5
    0003 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\RunOnce/FlashPlayerUpdate 2
    0004 [W] 00001037 Software\Macromedia\FlashPlayerPlugin/ 2
    0005 [W] 00001037 Software\Macromedia\FlashPlayer/FlashPlayerVersion 2
    0006 [W] 00001037 Software\Macromedia\FlashPlayer/SwfInstall 2
    0007 [W] 00001021
    0008 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
    0009 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
    0010 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
    0011 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
    0012 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\Control Panel\Extended Properties\{2CA4F306-B280-4ab2-B5E1-1DFA3583F046}/C:\WINDOWS\system32\FlashPlayerCPLApp.cpl 2
    0013 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
    0014 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
    0015 [W] 00001036 Software\Mozilla\Firefox\extensions/Plugins 2
    0016 [W] 00001036 Software\Mozilla\Mozilla Firefox\extensions/Plugins 2
    0017 [W] 00001036 Software\Mozilla\Thunderbird\extensions/Plugins 2
    0018 [W] 00001036 Software\Opera Software/Last CommandLine 2
    0019 [W] 00001036 Software\Opera Software/Last CommandLine 2
    0020 [W] 00001036 Software\Opera Software/Plugin Path 2
    0021 [W] 00001036 Software\Opera Software/Plugin Path 2
    0022 [W] 00001015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_7_700_224_Plugin.exe 5
    0023 [W] 00001015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_7_700_224_Plugin.exe 5
    0024 00000012
    =X====== M/11.7.700.224 2013-07-25+10-25-02.453 ========

    and:

    This is the entry in the $ Notepad

    Volume in drive C has no label.
    Volume Serial Number is CCA0-6A24

    Directory of C:\Windows\System32\Macromed\Flash

    12/12/2005 22:45 <DIR> .
    12/12/2005 22:45 <DIR> ..
    10/10/2012 10:00 9,641,400 Flash32_11_4_402_287.ocx
    12/11/2012 22:46 14,460,344 Flash32_11_5_502_110.ocx
    25/07/2013 20:00 7,358 FlashInstall.log
    25/07/2013 11:25 47 mms.cfg
    4 File(s) 24,109,149 bytes
    2 Dir(s) 4,643,209,216 bytes free

    Can you please tell me exactly what line I need to copy to rename?

    Thanks
     
    Trisha,
    #16
  18. 2013/07/26
    Trisha

    Trisha Inactive Thread Starter

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    Hi,

    Sorry for being a pain but this is the current entry showing in the FlashInstall log


    =O====== M/11.8.800.94 2013-07-25+10-24-38.765 ========
    0000 00000010 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_8_800_94_ActiveX.exe -maintain activex
    0001 [W] 00001015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_8_800_94_ActiveX.exe 5
    0002 00000018
    0003 [W] 00001015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_8_800_94_ActiveX.exe 5
    0004 [W] 00001015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_8_800_94_ActiveX.dll 5
    0005 00000018
    0006 [W] 00001015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_8_800_94_ActiveX.dll 5
    0007 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\RunOnce/FlashPlayerUpdate 2
    0008 [W] 00001037 Software\Macromedia\FlashPlayerActiveX/ 2
    0009 [W] 00001037 Software\Macromedia\FlashPlayer/FlashPlayerVersion 2
    0010 [W] 00001037 Software\Macromedia\FlashPlayer/SwfInstall 2
    0011 [W] 00001037 Software\Microsoft\Code Store Database\Distribution Units\{D27CDB6E-AE6D-11CF-96B8-444553540000}/ 2
    0012 [W] 00001021
    0013 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
    0014 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
    0015 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
    0016 [W] 00001015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_8_800_94_ActiveX.dll 5
    0017 [W] 00001015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_8_800_94_ActiveX.dll 5
    0018 [W] 00001015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_8_800_94_ActiveX.exe 5
    0019 [W] 00001015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_8_800_94_ActiveX.exe 5
    0020 00000012
    =X====== M/11.8.800.94 2013-07-25+10-24-44.781 ========

    =O====== M/11.7.700.224 2013-07-25+10-24-57.203 ========
    0000 00000010 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_7_700_224_Plugin.exe -maintain plugin
    0001 [W] 00001015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_7_700_224_Plugin.exe 5
    0002 [W] 00001015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_7_700_224_Plugin.exe 5
    0003 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\RunOnce/FlashPlayerUpdate 2
    0004 [W] 00001037 Software\Macromedia\FlashPlayerPlugin/ 2
    0005 [W] 00001037 Software\Macromedia\FlashPlayer/FlashPlayerVersion 2
    0006 [W] 00001037 Software\Macromedia\FlashPlayer/SwfInstall 2
    0007 [W] 00001021
    0008 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
    0009 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
    0010 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
    0011 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
    0012 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\Control Panel\Extended Properties\{2CA4F306-B280-4ab2-B5E1-1DFA3583F046}/C:\WINDOWS\system32\FlashPlayerCPLApp.cpl 2
    0013 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
    0014 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
    0015 [W] 00001036 Software\Mozilla\Firefox\extensions/Plugins 2
    0016 [W] 00001036 Software\Mozilla\Mozilla Firefox\extensions/Plugins 2
    0017 [W] 00001036 Software\Mozilla\Thunderbird\extensions/Plugins 2
    0018 [W] 00001036 Software\Opera Software/Last CommandLine 2
    0019 [W] 00001036 Software\Opera Software/Last CommandLine 2
    0020 [W] 00001036 Software\Opera Software/Plugin Path 2
    0021 [W] 00001036 Software\Opera Software/Plugin Path 2
    0022 [W] 00001015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_7_700_224_Plugin.exe 5
    0023 [W] 00001015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_7_700_224_Plugin.exe 5
    0024 00000012
    =X====== M/11.7.700.224 2013-07-25+10-25-02.453 ========
     
    Trisha,
    #17
  19. 2013/07/26
    SpywareDr

    SpywareDr SuperGeek WindowsBBS Team Member

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    In Windows XP, click Start > Run, type in (or copy and paste) this single line:

    c:\windows\system32\macromed\flash​

    and press [Enter]. A Windows Explorer window should open and place you in the "c:\windows\system32\macromed\flash" folder (directory).

    In that folder, right-click the file named "Flash32 11_5_502_110.ocx" and drag it down to any blank spot within that same pane, let go of the right-click mouse button and then left click the "Copy here" option in the little menu that appears.

    You will now have two of these files, the one named "Flash32 11_5_502_110.ocx" and a new one named "Flash32 11_5_502_110 - Copy.ocx ". Right-click the new one (with the word "Copy" in it), select "Rename" and rename it:

    flash.ocx​

    That's it, your done. Reboot, hibernate and then see if that flash error message pops up again when you bring it out of hibernation.
     
    SpywareDr,
    #18
  20. 2013/07/26
    Trisha

    Trisha Inactive Thread Starter

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    I understand your instructions but the file "Flash 32 "etc is not in the FlashInstall.log but is in the $notepad and I cannot drag it across?
     
    Trisha,
    #19
  21. 2013/07/26
    SpywareDr

    SpywareDr SuperGeek WindowsBBS Team Member

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    Forget the log.

    What happens in Windows XP if you click Start > Run, type in (or copy and paste) this single line:

    c:\windows\system32\macromed\flash​

    and press [Enter]?
     
    SpywareDr,
    #20
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