error 751(unable to complete conn....)

I am trying to connect to my dial up connection (VPN) and I keep getting an error.Dial up networking was unable to complete the connection. Error 751. The Remote computer refused the VPN connection. HELP!!!

 

Need more information probably.

First check to make sure Point-to-Point Tunneling Protocol ports are open on your firewall(s).

If so,
- are any other users able to connect?
- can you ping but just not connect? If so, ping by address only or by name and address?
- how are you resolving name to IP address?
- what operating systems are involved?
- Domain?

 

I have no idea what any of the answers to your ?? are. I don't even know
what you mean by point to point .

Other users are able to connect.
I don't know how to ping.
I have no idea how to resolve name to ip address.
I am running on windows 98, with aol 8.0.
and I don't know what a domain is.

I really appreciate your help.

 

Well - I haven't helped yet. Hope to but so far not. So, a few more questions - but in English or with an explanation in English.

1. Is the connection to your work network? If so, did someone assign you a username & password to use on the network? And do you use a PC at work in addition to trying to dial in from home?
2. Are you using a firewall on your PC?
3. Are you trying to connect to a name (like someserver or someserver.com) or to an IP address (like 177.29.104.16)?
4. Do you use the internet from this same PC?

 

1. The connection is to my work network. I do have a user name and password. I do all of my work from home so I don't use a pc at the whse.
We did try to put in someone elses username and password just to see if that would help and I got the same message.

2. I don't think I have a firewall but I'm not sure.

3. I connect to an IP address and we did check to make sure it is right.

4. Yes I do use the internet from this same pc. In order to connect to the network, I have to be connected to the internet.
I'm on AOL 8.0.

But now check this out. I have 2 different screen names one is mine and one is my hubbies. It seems that for some reason, yesterday, I tried to log onto my screen name and then connect to the vpn, and it didn't work, then I went to the other screen name and it let me connect to my vpn. Today, it let me connect to the vpn on my screen name. I bet tomorrow I won't be able to connect with my screen name. Maybe that will tip you off on what the prob. might be.
Thanks.