Editing NS7 Address Book Properties

I would like to change the message format (from HTML to PLain Text) for a person in my address book. I've opened the address book, selected the person and clicked Properties. I then selected Plain Text for message format.

My question is how do you save the changes made to the properties?

There is no Save button on the Properties screen and if you close the screen after making the changes, the changes are lost.

What am I missing?

 

Hi BirdieBob,

You're just trying to make the change in the wrong place. Try this instead:

Edit|Preferences|Mail & Newsgroups|Send Format

At the bottom of that page there are two windows to which you may add those addressee's to whom you wish to send either HTML or Plain Text Messages.

Let us know if you have futher questions.

Ramona

 

Ramona:

If I understand the Send Format options correctly, they would be applied to all addresses using that defined domain. That's not something i want to do.

The particular case I've got is with an aol.com user who simply has his preferences set to Plain Text for receipt and gets garbled messages with "nbsp" throughout the text when receiving HTML messages.

Under 4.75, I could specify the format under properties for a given individual user. I would assume the Prefers To Receive Format button and options under 7.0 properties is intended to provide the same functionality, but what good is it if you can't save and retain the change you've made? Would I have to create a new card and delete the old card if I needed to change someone's email address? That would make no sense to me, so I guess I'm missing something here.

Is there no way to edit the address properties and save the changes?

 

Hi BirdieBob,

Oops! Sorry about that, and I have tried to recreate the problem you have in the Address Book Properties, and cannot.

I have changed six of my recipients to "Prefers to receive messages as HTML" in Card Properties.

I closed Address Book, Closed Mail, and Closed Netscape. When opening Netscape and checking those six recipients, they all retained the HTML settings. Have you tried changing any other recipient, and are all changes you made in the Card Properties ignored?

Ramona

 

Ramona:

I've gone through this process with 5 addresses with the same result of changes not being applied: Open Mail,open Compose, Open Address Book, Click Address, select address to modify, click Edit button, change Prefers to Receive from HTML to Plain Text, closed Properties, closed Address Book and closed Compose. Going through the process again, each of the modified addresses show HTML as the preferred format.

I have not closed out of Mail and Netscape as you did. Should that be necessary to have the changes reflected? I'll try that as well if you say so.

Still seems to me there's a little old Save function missing here that would resolve everything.