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E-mail programs hang system

Discussion in 'Internet Explorer & Microsoft Edge' started by kevink, 2002/03/31.

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  1. 2002/03/31
    kevink

    kevink Inactive Thread Starter

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    I am running Windows 98se with Office 2000 premium, internet explorer 6 and use outlook as my main e-mail program. A few weeks ago Outlook started to lock my system up when I would start the program. It seemed as if when the program would just finish loading and I would hear a warning ding and then the whole system would hang, (no warning messages or blue pages jsut a frozen e-mail program and a frozen computer). After trying to troubleshoot the problem I tried an old two button mouse and Outlook worked fine so I got a new Intellimouse (thinking that my old one was bad) and installed it. The system hangs again. I tried Outlook Express and it will run about a minute and then hang the system just like outlook. I tried to install the old two button mouse and this time the system hangs with it installed to
     
  2. 2002/04/01
    Kevin Lifetime Subscription

    Kevin Well-Known Member

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    What antivirus program do you use? Disable it completely or uninstall it. Try again.
     

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  4. 2002/04/01
    kevink

    kevink Inactive Thread Starter

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    I run McAfee onlline. When I removed it there was no difference. My system locked as soon as outlook loaded. I did notice though that McAfee must be a resource hog becuse removing it freed up things quite a bit.

    Thanks
    Kevin
     
  5. 2002/04/01
    aleekat

    aleekat Inactive

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    Try repairing IE through the control panel. It will repair OE also. See if that fixes OE. If so, Office has a repair feature, or try removing Outlook and reinstall. Post back good or bad.
     
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